Job Vacancies at Microsoft Nigeria

Lagos, Nigeria Posted 4 years ago Posted on Engineering / Technical, Information Technology / ICT, Project Management, Software / Programming / Web development

Microsoft Corporation is recruiting to fill the following positions:

1.) Senior Software Engineer
2.) Business Program Manager
3.) Software Engineer
4.) Support Solution Specialist
5.) Customer Engineer - Data & AI

Microsoft Corporation is an American multinational technology company with headquarters in Redmond, Washington. It develops, manufactures, licenses, supports, and sells computer software, consumer electronics, personal computers, and related services. Its best known software products are the Microsoft Windows line of operating systems, the Microsoft Office suite, and the Internet Explorer and Edge web browsers.

At Microsoft our mission and values are to help people and businesses throughout the world realize their full potential.

See job details and how to apply below.

1.) Senior Software Engineer

Job number: 970099
Location: Lagos, Nigeria
Travel: 0-25 %
Profession: Engineering
Role type: Individual Contributor
Employment type: Full-Time

Job Description

In Mixed Reality, people - not devices - are at the center of everything we do. Our tech moves beyond screens and pixels, creating a new reality aimed at bringing us closer together - whether that’s scientists “meeting” on the surface of a virtual Mars or some yet undreamt-of possibility. To get there, we’re incorporating groundbreaking technologies, from the revolutionary Holographic Processing Unit to computer vision, machine learning, human-computer interaction, and more.
We’re a growing team of talented engineers, program managers and artists putting technology on a human path across all Windows devices, including Microsoft HoloLens, the Internet of Things, phones, tablets, desktops, and Xbox. Our team has people from a wide variety of backgrounds, identities, previous work histories, life experiences, and we are eager to maintain and grow that diversity. Our varied backgrounds and unique experiences enable us to be better at building the best solutions for our customers and make for dynamic and joyful collaborations with colleagues!
If you are passionate about groundbreaking Mixed Reality technology and want to work on a team dedicated to a culture of inclusion, growth mindset and collaboration, we need you!
In the Mixed Reality Services team, we bring those technologies to a wider range of devices and brings people and things together across virtual and physical spaces We have an opportunity for a passionate and multi-talented Software Engineer to find their next technical and career growth challenge on our team.

Responsibilities

We are developing many new cloud services that leverage AI and machine perception to enable rich, cross-platform Mixed Reality experiences. We’re a growing team of talented engineers putting technology on a human path across all devices. As a member of our team:
You will work on the delivery of high-quality code components that will power the services, servers, distributed systems and science runtimes on our product.
You will play multiple, often divergent roles to ensure the success of our newly created engineering team.
You will work with industry-leading scientists and engineers to bring the latest AI, Machine Learning and Computer Vision capabilities to the cloud.

Qualifications

5+ years' experience in Software Engineering.
Experience building, releasing, and supporting applications or services in a modern programming language using a common application or services stack.
Proven track record working with Concurrent Programming concepts like asynchronous operations, distributed consensus and parallelism.
Experience shipping cloud services, networked applications or distributed systems.
Proven track record of multidisciplinary capabilities.
Strong Collaboration and communication skills.
Experience on Computer Vision field or Computer Graphics field preferred but not required.

Benefits and Perks
Benefits / perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Industry leading healthcare
Savings and investments
Giving programs
Educational resources
Maternity and paternity leave
Opportunities to network and connect
Discounts on products and services
Generous time away

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and / or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

2.) Business Program Manager

Job number 966855
Location: Nigeria
Travel 0-25 %
Profession: Business Programs & Operations
Role type: Individual Contributor
Employment type: Full-Time

Job Description

Microsoft’s Field Engagement & Delivery team within the Core Services Engineering organization is a highly motivated, globally dispersed team focused on helping Microsoft’s end users, including services, sales, marketing, commerce, customer support, finance, and HR professionals achieve their full potential. We enable rich and pervasive internal user experiences that result in connecting the company, delighting Microsoft employees, and inspiring the industry.
Within Field Engagement & Delivery, Business Program Managers are responsible for enabling user experiences through our change management expertise and knowledge of various processes, line-of-business applications, and reports used daily across Microsoft subsidiaries. Our PROSCI based skills and business acumen enable quick and effective increases in user satisfaction and consistent adoption of technology and process changes as well as faster return on investment for our Corporate stakeholders. We have strengths in business analysis to assess current processes vs. future state, identify and prioritize gaps together with users and Headquarter peer teams, drive awareness and desire across the user communities for the pending changes, and land the changes through effective communication and training strategies. We are locally based with our user communities and as a result we are able to respond to local needs and partner with Headquarter teams to understand and prioritize requirements while managing user expectations.
This Business Program Manager role will be vital to support Microsoft’s employees in Middle-East and Africa subsidiaries and countries.
Specifically, the role will partner with the Middle-East and Africa local business teams and Global Headquarter peer engineering and business capability teams to enable an optimal field user experience with internal line-of-business Sales Business Intelligence tools, reporting, and related workflows.
The team member will build depth understanding of both global and local usage scenarios and build relationships with key stakeholders in the local business including but not limited to business operations teams, sales managers and leaders, and sellers in order to be able to create and drive effective change management plans and address ongoing opportunities to improve adoption.
The ideal candidate has a passion for building and maintaining relationships, business analysis skills to validate and prioritize solution requirements, leverage others and partner closely with regional and global peers, and the creativity and passion to localize readiness and deployment activities in a way that motivates users to adopt changes and provide feedback for future improvements.

Responsibilities

Partner with Corporate business and engineering peer groups as well as local stakeholders to drive change management of engineering led and process led line-of-business application, process, and reporting changes to the user community.
Follow ADKAR methodology while delivering on change management activities to assess current vs. future state capabilities, assess and prioritize user needs, and drive landing and adoption activities inclusive of UAT, communications, training, and post implementation follow ups with users.
Be the local single point of contact for a given set of business and engineering capabilities, initially focused on Sales Business Intelligence solutions, on behalf of various engineering teams, peer Field Engagement & Delivery teams, and Corporate business teams.
Identify ongoing opportunities to address opportunities for improvement re: line-of-business application and reporting usage and satisfaction together with managing the feedback pipeline with the local business and into Corporate business and engineering teams.

Qualifications

Minimum BS / BA degree in Information Systems, related field OR equivalent business experience.
5+ years of solution, project, process, and/or change management with proven track record of successful delivery in support of sales functions and marketing as well as finance field communities.
Previous experience with any of the following: Sales, Marketing, Inside Sales, Licensing, Finance, Incentive Compensation Processes, Models and Systems desired
Strong Change Management Experience
Have the ability to support work across multiple time zones.
Minimum 5+ years’ experience in the IT or software industry or in business / IT consulting services.
Strong verbal and written communication skills, strong interpersonal skills.
Proven self-starter with a track record of successful entrepreneurial / individual contributor.
Ability to influence and communicate at senior levels.
Strong cross-group collaboration skills.
Strong acumen in service delivery structures, approaches, and processes.
Business process design methodology and implementation.
Willingness to travel at least once a quarter.

#CSEO#EUSEJOBS

Benefits and Perks
Benefits / perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Industry leading healthcare
Savings and investments
Giving programs
Educational resources
Maternity and paternity leave
Opportunities to network and connect
Discounts on products and services
Generous time away

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

3.) Software Engineer

Job number 924051
Location: Lagos, Lagos, Nigeria
Employment Type: Full-Time
Travel: 0-25 %
Profession: Engineering
Role type: Individual Contributor

Job Descriptions

In Mixed Reality, people - not devices - are at the center of everything we do. Our tech moves beyond screens and pixels, creating a new reality aimed at bringing us closer together. The world's first untethered, head-mounted holographic computer, the HoloLens was an example of this.
The Mixed Reality engineering team in Lagos builds Mixed Reality Cloud Services that bring those technologies to a wider range of devices and brings people and things together across virtual and physical spaces We have an opportunity for a passionate and multi-talented Software Engineer to find their next technical and career growth challenge on our team.

#MixedReality

Responsibilities

We are developing many new cloud services that leverage AI and machine perception to enable rich, cross-platform Mixed Reality experiences. We’re a growing team of talented engineers putting technology on a human path across all devices. As a member of our team:
You will work on the delivery of high-quality code components that will power the services, servers, distributed systems, networking and backend architecture for our products.
You will play multiple, often divergent roles to ensure the success of our newly created engineering team.
You will work with industry-leading scientists and engineers to bring the latest AI, Machine Learning and Computer vision capabilities to the cloud.

Qualifications

Experience writing applications or services in a modern programming language using a common application or services stack.
Passion, interest and optionally experienced in distributed systems and consistency challenges.
Strong collaboration and communication skills.

Benefits and Perks
Benefits / perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Industry leading healthcare
Savings and investments
Giving programs
Educational resources
Maternity and paternity leave
Opportunities to network and connect
Discounts on products and services
Generous time away

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

4.) Support Solution Specialist

Job Number: 953322
Location: Lagos, Nigeria
Travel: 25-50%
Profession: Sales
Role type: Individual Contributor
Employment Type: Full-Time

Job Description

The focus of the Support Specialist’s role is to drive and close Microsoft Enterprise Support opportunities to ensure customers are supported throughout all stages of the product lifecycle, improving their health and enabling customer outcomes and consumption.
The Support Specialist leverages Microsoft’s unique expertise, including direct access to product teams, to help customers use their Microsoft investments as productively as possible. Key accountabilities include:

Responsibilities
Key accountabilities include:

Plan & Execute as One Microsoft to Enable Customer Outcomes - working closely with the Account Executive & account team to ensure a positive 'One Microsoft' customer experience
Close Deals Through Effective Deal Team Orchestration - owning Microsoft Support sales opportunities end to end, leveraging appropriate account & pre-sales roles to bring the best resources to ensure customer satisfaction & deal success
Meet or Exceed Revenue Targets, Maintaining Sales Hygiene & Deal Excellence - executing discipline in lead management, opportunity qualification, close planning, pipeline hygiene, forecasting & deal commitment

Key Experience, Skills, Knowledge & Education Required

Bachelor’s degree with exposure to Information Technology (or equivalent)
Proven sales success and expertise in selling Support solutions
Track record of consistently meeting or exceeding sales targets
Demonstrable sales excellence discipline
Executes recognized sales methods, processes and tools
Sales and business background, with 5+ years of technology-related experience

Capabilities & Skills Profile:

Support Sales Driver - Ability to: Purposefully plan to achieve results. Skilled in sales & account planning & influencing stakeholders & decision-makers
Challenger Seller - Ability to: Influence Business & Technical Decision Makers. Skilled in creating cases for customer change & translating value propositions & solutions into Customer business outcomes, Driving intentional sales motions & navigating procurement processes & frameworks
Support Sales Expert - Ability to: Articulate Microsoft Support Subject Matter Expertise. Skilled in communicating value propositions, executing defined sales motions & leveraging priority offerings to meet customer needs
Support Deal Leader - Ability to: Lead a deal team to ensure success, working in partnership across multiple virtual teams & meeting or exceeding revenue targets. Skilled in Collaboration, Role Orchestration, Sales process (0-100% lifecycle), Negotiation & Sales Excellence (Lead Management, Opportunity Qualification, Close Planning, Pipeline & Forecasting)

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

5.) Customer Engineer - Data & AI

Job number: 955737
Location: Lagos, Nigeria
Employment type: Full-Time
Profession: Services
Role type: Individual Contributor
Travel: 50-75 %

Job Description

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.
Customer Success: Microsoft aspires to help our customers achieve their own digital transformation, leveraging the power of Microsoft Cloud solutions and support offerings. To this end, Microsoft invests in a dedicated Customer Success team that will help Microsoft customers successfully realize their business outcomes.
Customer Engineers (CEs) are deep technical advisors supporting Enterprise customers to deliver unique value by removing blockers to consumption within their given Solution Area.
As a Customer Engineer you will be a key, deeply technical resource for the customer, primarily focused on delivering proactive services such as education workshops, delivering assessments, providing tailored guidance to remove technical blockers and tuning to operate and optimize a customer’s cloud or on-premise environment.
Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. The role can include a mixture of short and long-term customer engagements and can be delivered either remotely or on-premises.

Responsibilities
Support Management - 50%:

Participate in proactive account management, spot performance issues, analyze problems, develop solutions to meet customer needs, represent them.
Provides the most effective method of service delivery by analyzing trends and common themes across customers.
Create deliverables to address common customer needs & support mobile-first, cloud-first strategy, share intellectual property with others.
Engages in strategic service delivery planning, in partnership with the virtual account team (VAT), to strengthen targeted customer relationships.
Gathers customer impressions of products and services and integrates this feedback into decision making.
Seeks information about the underlying needs of customers.
Allocates and aligns resources to optimize the customer experience.
Develops and communicates realistic performance goals and standards.
Builds plans that consider potential obstacles and immediate and long-term consequences.
Demonstrates expertise in a specific solution, or several products, feature functions, or services.
Provides stakeholder assistance throughout deployment to avoid/resolve technical issues.

Support Execution - Deliver Results through Teamwork & Optimizing Business Results - 25%:

Seeks opportunities to drive Customer Success business results by collaborating with multiple team members.
Identifies opportunities to articulate business value and grow customer / partner relationships in alignment with Customer Success business priorities and stakeholder management principles.
Provides and drives actionable feedback across groups about the customer / partner experience and competitor threats.
Modifies existing intellectual property (IP) or, where applicable, creates new content.
Seeks opportunities to drive Customer Success business results by collaborating with multiple team members.

Leadership and Growing the Business - 25%:

Consistently apply "lessons learned", model personal accountability & teamwork.
Demonstrates an understanding of his or her role and contribution to customer/partner change management and adoption initiatives.
Understands customer / partner requirements and can map the adoption and optimization of Microsoft technology solutions accordingly.
Drives and Supports innovation focusing on industry solutions and customer business outcomes on the Microsoft platform.
Contribute & participate with meetings to articulate Premier offerings to all customers; share knowledge thru communities, adapt for customers.
Cultivates relationships, credibility, and loyalty with customers and partners intentionally by sharing relevant business expertise.
Demonstrated Self Learner

Job Requirements
Qualification & Experience with the following technologies:

SQL Server 2019, 20v16, 2014, 2012, 2008 R2 and SQL Server 2005
Experience delivering and / or authoring technical training
Bachelor's Degree (B.S. / B.A.) or equivalent, preferably in Computer Science / Engineering or Information Systems or equivalent work experience
Ability to travel internationally and able to obtain a valid passport within 90 days of joining the team
Fluency in written and spoken English.
Ability to communicate with a variety of different audiences and strong presentation skills
Ability to match technical solutions with customer business requirements
Ability to lead and motivate technical communities
Ability to effectively recognize and adapt to change
Travel requirements: 50 – 70 %

Key Experiences, Skills and Knowledge:

Deep technical or architectural knowledge of at least 2 of the following areas:
Database administration (preferably with SQL, including Azure SQL) – performance tuning and optimization, troubleshooting, high availability / disaster recovery, security
Database development (preferably with SQL, including Azure SQL) – designing and building database solutions (tables / stored procedures / forms / queries / etc.)
Business intelligence – combining knowledge of SSIS / SSAS / SSRS / AAS / Azure Data Factory / Power BI technologies with a deep understanding of data structure / data models to design, develop, and tune BI solutions and reports
Advanced data analytics – designing and building solutions using technologies such as Azure Data Factory, Azure Data Lake, HD Insights, Azure Synapse Analytics, Azure Stream Analytics, Azure Machine Learning Service, R server

Benefits and Perks
Benefits / perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work:

Industry leading healthcare
Savings and investments
Giving programs
Educational resources
Maternity and paternity leave
Opportunities to network and connect
Discounts on products and services
Generous time away

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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