Job Vacancies at Jumia Nigeria

Posted 3 years ago Posted on Accounting / Audit / Finance, Administration / Office / Operations, Inventory / Store Keeping

Jumia is recruiting to fill the following positions:

1.) Senior Key Account Manager - Fresh/Frozen
2.) Head of Commercial Operations
3.) HR Administrative Associate - Jumia
4.) Senior Key Account Manager - On-Demand Services
5.) City Manager - On-Demand Services - Jumia
6.) Warehouse Manager - Dark Stores

Jumia is Africa's leading internet group, with already over 3,000 employees in more than 20 African countries and huge successes such as Jumia, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC.

See job details and how to apply below.

1.) Senior Key Account Manager - Fresh/Frozen

Location: Lagos
Job Type: Full-time
Department: Commercial

Job Objective

As Senior KAM fresh & frozen, you will be accountable for the most important of Jumia KPIs: growth and profitability.
This position is currently one of the positions where Jumia Group is investing the most to grow the pool of talent.
We expect the best performers to be the next wave of CCOs, MDs, and Category Directors across the group.
You will focus on Grocery categories, managing end-to-end relationships for our top brands and vendors.
From the very essence of commercial, operations or even co-organization of Jumia key commercial events, your scope will provide you with all levers to drive your categories toward the right direction.

Responsibilities

Building a strong link with account managers of our top brands and vendors current and new.
You should justify a flawless understanding of the entire ecosystem as well as a tremendous network. You will be the only one along with Grocery director & CCO to represent Jumia in front of those key accounts
Driving the growth by ensuring we have the right products at the right prices, JBP and TOD agreements are done.
Making sure your accounts are matching key operational KPIs (out of stock and time for having the products ready to ship)
Ensuring we anticipate sourcing through brand product roadmaps as well as we replenish fast enough missing strategic assortment • On-boarding 100% of your account’s P1 and P2 products available
Coordinate with Dark Store Project manager for availability of P1 & P2 in dark store, plan campaigns around dark store sales plan.
Organizing All commercial events such as Black Friday, Jumia Anniversary, X-mas etc.
Building business plans for your category to ensure we grow them in a structured way. Analyzing consumer buying behavior and predicting future trends. Those BP will be presented to Jumia local Grocery Director & CCO as well as Jumia CEO
Work with a cross-functional team (marketing, operations, logistics, pricing content, and sourcing) to achieve quick and flawless execution
Having an accurate knowledge of competition: who they are, what prices they have and their products.
Becoming an expert of your category with a perfect knowledge of the different products / pricing / market trend

Qualification & Experience

Experience over 4-6 years either in FMCG, tier 1 retail groups, top banking & consulting companies
Top Engineering, Business Schools & Universities (top 5 of your field for your country)
Strong commercial skills
Good analytical skills
Great capacity to handle high stake negotiations
Structured and organized
Good with tools (excel & PPT, Salesforce.com would be a plus)
Resistant to stress
Strong interpersonal skills: Convince the people and your team that you are making the right decisions
Great ability to work in a fast paced and competitive environment
Flawless English communication
Proficiency in MS Office and google tools • Familiar with relationship management tools.

We Offer

A unique experience in an international, entrepreneurial, yet structured environment
An unparalleled personal and professional improvement as our longer-term objective is to train the next generation of leaders for our future internet ventures
The opportunity to be part of a team full of talented people with the best backgrounds.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

2.) Head of Commercial Operations

Location: Lagos
Job Type: Full-time
Department: Commercial - Commercial Operations

Job Objective

The Head of Commercial Operations is responsible for anticipating and structuring the commercial activity and managing, coordinating the work of the commercial operations and Revenue Management teams. He aims at bringing an exceptional growth for revenue, volume, margin, assortment and conversion rate.
The Head of Commercial Operations & Revenue is definitely a main contributor for delivering a world-class customer experience and ensuring Jumia becomes the most beloved shopping destination for Africans.

It includes 6 dimensions clearly identified:

Business steering monthly and daily from topline to bottom line
Commercial event organization
Price management to ensure we offer the lowest prices across all markets
Inventory management
Revenue management to ensure Jumia accelerates its trajectory towards profitability
Weekly analysis of our Jumia actual trajectory versus business plan

Responsibilities

Coordinating the execution of the Performance Steering Actions (PSAs) with the Seller Management team
Giving daily and weekly visibility on key deviations versus Business Plan
Defining, coordinating and executing Jumia promotional events, from Black Friday and jumia Anniversary to weekly commercial events
Promoting the diversity on our websites by coordinating commercial teams and marketing teams to highlight strong categories level 3
Ensuring we maintain our gross margin by controlling Jumia retail and marketplace margins as well as assessing the performance of each revenue streams (value added services, logistic services, etc)
Approving retail requests as well as repricing inventory twice a week taking into account coverage, age, write off/back
Ensuring Jumia is offering the lowest prices on its assortment by scanning, mapping and comparing Jumia and its competitors’ SKUs several times a week (“Phoenix Process”)
Fostering deduplication on our platform (having a maximum number of vendors selling the same SKUs)
Increasing the number of fast moving marketplace SKUs secured in Jumia Express to ensure a best in class commercial experience
Centralizing all BI requests from local and central commercial teams to ensure commercial has specs for each development needed and receive the right level of prioritization by our BI team

Qualifications & Experience

Top Business / Engineering Schools and Universities
5 years experience
A significant experience in ecommerce, management consulting, venture capital, company creation or category management (retail) would be appreciated
Proficiency in MS Office and Excel (VBA would be a plus)
Ability to analyze large data sets to make strategic decisions
Amazing analytical skills
Organized
Structured
Fast learner
Resistant to stress
Very independent with a strong ability to go further than the expectations

We Offer

A unique experience in an international, entrepreneurial, yet structured environment
An unparalleled personal and professional improvement as our longer-term objective is to train the next generation of leaders for our future internet ventures
The opportunity to be part of a team full of talented people with the best backgrounds.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

3.) HR Administrative Associate - Jumia

Location: Lagos
Job Type: Full-time
Department: HR - HR Operations

Job Objective

As Administrative Associate you will ensure that administrative operations at our organization runs efficiently. In this position, you will issue payments and keep track of a budget, manage events, and assist with managerial administrative duties.
To succeed on this role, you will demonstrate great office administration and exhibit advanced organizational skills. You would also be an excellent planner who demonstrates a high level of integrity and professionalism.

Responsibilities

Support the HR team in organizing staff during events and programs such as Onboard, train, TGIF and assist organizers in how to use our administrative systems.
Develop and coordinate departmental events calendars such as Setting up department meetings, maintaining list-serves, and other internal communications systems.
Material creation, documentation and record keeping of materials used for organizing HR events such as budgets, event planning materials and communication materials.
Scheduling and event planning. Event planning and logistics, prepares briefing materials and other meeting preparation.
Tracks departmental budget expenses, support departmental staff in following guidelines to use organizational resources responsibly.

Requirements and Qualifications

2+ years of experience in a similar administrative role.
Extensive experience in managing budgets, and expenditures.
Exceptional ability to manage office operations.
Advanced ability to plan, schedule, and execute office-related events.
In-depth knowledge of administrative recordkeeping practices.
Ability in handling confidential and sensitive information.
Excellent written and verbal communication skills.
An Associate or bachelor’s degree in Business Administration, or similar.

What We Offer

A unique opportunity in implementing and executing new ideas for a thriving e-commerce business.
The opportunity to work with professional and dynamic teams in and outside your local country.
An unparalleled personal and professional growth as our longer-term objective is to train the next generation.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

4.) Senior Key Account Manager - On-Demand Services

Job Type: Full-time
Department: Commercial

Job Objective

As Key Account Manager, you will be accountable for the most important of Jumia KPIs: growth and profitability.
You will focus on managing c-levels end-to-end relationships for our top brands and vendors.
From the very essence of commercial, to operations or even co-organization of Jumia key commercial events, your scope will provide you with all levers to drive your categories toward the right direction.

Main Responsibilities

Act as a representative of Jumia to Key Accounts
Leveraging prospecting skills and relationships to build partnerships with our top brands and vendors
Drive expansion of existing clients & generate new business with prospect chains
Managing contract negotiations to establish strong working relationships with restaurant partners, including sustainable economics for both parties
Play the role of an advocate of the Jumia Food managerial decisions to the vendor
Ensuring pricing competitiveness, assortment, and stock availability of vendors in the category.
On-boarding 100% of account’s products & anticipating sourcing through brand product tools
Driving growth by ensuring we have the right products at the right prices
Organizing key commercial training and performance steering sessions with vendors
Collaborate with your accounts on key commercial events such as Black Friday, Jumia Anniversary, etc.
Execute tasks based on tools, processes and performance based on reporting and campaigns
Ensuring your accounts are matching key operational KPIs.

Requirements

Bachelor's Degree in Business, or any related field
Minimum of 4 years either in FMCG, tier 1 retail groups, top banking & consulting companies
Strong commercial skills & analytical skills
Great capacity to handle high stake negotiations
Resistant to stress, structured and organized
Good with tools (excel & PPT, Salesforce.com would be a plus)
Strong interpersonal skills: Convince the people and your team that you are making the right decisions
Great ability to work in a fast paced and competitive environment
Flawless English communication.

What we Offer

A unique experience in an entrepreneurial, yet structured environment
A unique opportunity of having a strong impact in building the African ecommerce sector.
The opportunity to become part of a highly professional and dynamic team.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

5.) City Manager - On-Demand Services - Jumia

Locations: Ilorin, Kwara; Benin, Edo; Ogun; Kaduna; Uyo Aba, Abia Warri, Asaba Delta, Oshogbo
Job type: Full Time
Department: Commercial

Job Objective

On the one hand you will work as a member of our sales and account management team and be responsible for identifying, approaching and signing contracts with restaurant partners. You will help develop our offering to partners and manage key accounts and help to grow existing businesses by leveraging your sales and relationship management skills.
In addition to this, the role will have an operational component and you will manage the local rider base and have to ensure that local operations are handled effectively. After closing the contract you will continue your relationship with restaurant partners and identify and conduct initiatives to activate them.
We are looking for a generalist who is passionate about Jumia Food and enjoys interacting and negotiating with partners. You’ll leverage your skills in emailing, cold-calling, and driving internal processes to set up our partnerships for success.

Roles and Responsibilities

Being responsible for the entire sales process with new partners to source and negotiate the best products in your city to deliver it to our customers
Driving expansion of existing clients as well as generating new business at prospect chains
Managing contract negotiations aimed at establishing the foundation of a strong working relationship with our restaurant partners, including sustainable economics for both parties
Identifying and building best practices for your sales team and others
Ensuring end-to-end operational excellence with partners, customers, customer service agents and riders
Maintaining city staff (riders) by recruiting, selecting, orienting, and training riders.
Recommending programs and services by identifying and anticipating new trends.
Reporting into the Head of Sales and Account Manager

Required Skills and Qualifications

Minimum 1-2 years of experience in Sales – preferably in a startup environment
Bachelor's Degree in Business Administration, Marketing or Public Relations is a plus
Proactive, organized, and obsessed with details and accuracy
Know how to negotiate your way into a super deal through sales techniques and persuasion
Having excellent communication skills. Eloquent, with good grammar and writing skills
Autonomous and self-starter who is able to work in a highly demanding environment
Computer literate; good knowledge of Google Docs and MS Office.

What We Offer

A unique experience in an entrepreneurial, yet structured environment
A unique opportunity of having a strong impact in building the African ecommerce sector.
The opportunity to become part of a highly professional and dynamic team.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

6.) Warehouse Manager - Dark Stores

Location: Lagos
Job type: Full time

Job Objective

As Warehouse Manager for dark stores, the scope of your role will be to manage several dark stores within your assigned region.
You will manage the Inbound, Inventory and Outbound department to ensure all KPIs and targets are achieved. Process standardization and optimization to improve the overall efficiency of the warehousing operations for Jumia Services.

Key Responsibilities
Inbound Process & Team management:

Compliance management in line with inbound volume projection and schedule
Liaise with appropriate departments (commercial team, vendor management team, and finance department) on prioritization and reconciliation of items be inbounded.
Ensure quality checks and enforce proper packaging guidelines on all items to be inbounded

Inventory Process & Team Management:

Performance management - ensuring out of stock is within monthly target, regular cycle count is carried out and reported.
Continuous storage capacity assessment and management.
Improve picking efficiency by enforcing standardization of SKUs storage
Ensure all items from inbound, order processing and aftersales are put away into location within defined SLAs.
Organize quarterly cycle count with finance and external auditors.
Organize offline sales for defective and defective damaged items
Advise commercial team on aged and slow-moving SKUs to be discounted and sold online

Outbound Process & Team Management:

Manage the outbound process including Pick, Sorting, Pack Ship of Jumia Express orders within SLA
Capacity planning in line with weekly volume projection and schedule
Responsible for managing the projection, utilization and storage of packaging materials
Responsible for the management of daily order transactions and ensure smooth operations amongst related departments i.e. inbound, inventory, Order processing, Network, etc.
Performance management includes benchmarking with other countries, appraisals and team coaching.

Cost Reduction:

Continuously find innovative ways to reduce cost across all warehouse operations
Reduction of loss due to theft and damaged items
Improve efficient usage of work tools and materials handling

Team & Process Management:

Capacity planning, team allocation, and monitoring of tasks and duties.
Performance management including appraisals and team coaching
Regular 5S audits/spot checks to ensure the quality of process and provide clear and visible feedback on findings.
Continuous process improvement be driven by suggestions on systems improvements.
Escalate issues to senior management within an appropriate time frame and provide head of fulfillment with the end of day/shift handover information

Requirements and Qualification

Bachelors. Degree (Business Administration, Logistics- supply chain, Economics, Engineering)
Advanced Excel to create macros, pivot tables, vlookups, analytical capabilities and workbooks.
Relevant professional certification in Logistics or supply chain management will be an added advantage
Minimum of 5 years FMCG, or warehouse management experience
Ability to negotiate and communicate in flawless English, French, and/or Arabic (depending on base location)
Demonstrated competency in data reporting and analysis.
Experience or high level of comfort in logistics operations

We Offer

A unique experience in an entrepreneurial, yet structured environment
The opportunity to become part of a highly professional and dynamic team working around the world
An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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