Job Vacancies at Ikeja Electricity Distribution Company (IKEDC) – 3 Positions

Ikeja Electricity Distribution Company (IKEDC) is recruiting to fill the following positions:

1.) GIS Planning, Analyst & Operations Specialist (click here for details)
2.) Graduate Call Center Agent (click here for details)
3.) Contracts Officer (click here for details)

Ikeja Electricity Distribution Company (IKEDC) - Buoyed by a mission to redefine customer experience and be the provider of choice wherever energy is consumed, the Ikeja Electric (IE), Nigeria's largest power distribution network, came into existence on November 1st, 2013 following the handover of the defunct Power Holding Company Of Nigeria (PHCN) to NEDC/ KEPCO Consortium under the privatization scheme of the Federal Government of Nigeria.

Location: Lagos
Reporting To: GIS Coordinator
Employment Type: Full time

Role Purpose
Oversees the mapping, data creation, management, and analysis to support comprehensive planning processes and activities within Ikeja Electric.

Responsibilities

• Create maps and graphs, using GIS software (ESRI & QGIS) and related equipment.
• Conduct Research to locate and get existing databases.
• Maintain and update site tracker and database
• Gather, analyze, and integrate spatial data from staff and determine how best the information can be displayed using GIS.
• Use GIS to analyze data related to equipment and assets for planning purposes within Ikeja Electric.
• Analyze spatial data for geographic statistics to incorporate into documents and reports.
• Enter new map data through use of a digitizer or by direct input of coordinate information using the principles of cartography including coordinate systems, longitude, latitude, elevation, topography, and map scales.
• Create and implement standards for quality of geographic data.
• Design, update and implement systems and databases for storing and accessing geospatial data.
• Study, develop, and implement procedures and policies to improve efficiency and ensure sound GIS practices and analysis
• Assess and develop a plan for GIS system software and hardware needs for Ikeja Electric
• Use GIS software to produce, display, and analyze geographic information
• Able to design, implement, maintain and administer relational database management systems.

Minimum Qualifications

• First degree with major course work in information sciences, geography, geographic information systems, engineering, or a related field.
• At least 7 years’ experience of increasingly responsible geographic information systems experience.

Technical Competencies:

• Proficiency in using GIS applications like ArcGIS Online, Business Analyst Web app, etc.
• Understands principles and practices of GIS analysis and design.
• Troubleshoot GIS network and application problems.
• Ability to design and manipulate/calculate GIS and associated database information

Behavioral Competencies:

• Supervision & Leadership skill
• Result Oriented
• Good planning and organization skills
• Communicates in a fluent, logical, clear and convincing manner verbally and in writing
• Use resources effectively
• Attention to details

Application Closing Date
21st October, 2020.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Lagos
Job Type: Full time
Reporting To: Contact Centre Manager

Role Purpose

• Responsible for receiving audio complaints from various sources such as consumers, the CEO- IE, Consumer Protection Council (CPC), NERC, Independence Corrupt   Practices (ICPC), IKEJA forum of NERC etc.

Responsibilities

• Obtains client information by answering telephone calls; interviewing clients; verifying information.
• Respond to billing inquiries and handle customers' high bill complaints.
• Provide information about company programs, products and services.
• Report electric emergencies and outages.
• Provide data to customers requesting new services and/or construction and channel to appropriate office.
• Seek resolution of customer complaints.
• Respond to utility commission and agency inquiries.
• Updating customers' account.
• To take telephone calls on behalf of IE in order to fulfil customer requirements.
• To know the most up to date information on all product and services of IE and be able to help customers in a quick and friendly fashion.
• Maintains communication equipment by reporting problems.
• Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
• Assist in Carry out any other duties as requested by Head customer Service and Head of Department.

Minimum Qualifications

• This role requires a first degree in a Social Science or related course
• Requires at least 1 year relevant work experience with advanced/ extensive knowledge and mastery of relevant theories, principles and complex techniques gained through broad experience or special development.

Technical Competencies:

• Possesses current knowledge of profession.
• Knowledge of the business
• Good customer service management
• Good Phone Skills
• Good Analytical skills
• Commitment to Task

Behavioral Competencies:

• Ability to work under pressure and multi task effectively
• Good Verbal communication & interpersonal Skills
• Attention to Detail.
• Persuasive
• Good customer Service

Application Closing Date
20th October, 2020.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Lagos
Job Type: Full time
Reporting To: Contracts and Corporate Advisory Lead

Role Purpose

• To provide efficient, professional, legal, contractual and company secretarial support to the company while identifying risks, reducing liabilities, preventing litigation, ensuring compliance with laws and reducing general legal costs

Responsibilities

• Provide legal advice and support to the Company on relevant industry laws and regulations.
• Draft and review contractual agreements
• Negotiate low risk transactions with supervision.
• Assisting the Team with legal transactions and commercial negotiations.
• Undertake basic company secretarial function when required.
• Conduct legal and industry research from time to time.
• Knowledge and experience in Gas and Power transactions would be an added advantage.
• Comply with Quality Management System / Occupational Health & Safety requirements including objectives and applicable regulations relating to assigned jobs.
• Perform any other duties as requested by the Head Of Department

Minimum Qualifications

• LLB, BL Law with at least a 2nd class degree
• At least 5 years cognate experience in contract/corporate law and commercial law and has represented corporate bodies in civil and legal matters
• Experience leading in an organization with a proven track record of providing accurate and effective legal counsel, contract negotiation and drafting

Technical Competencies:

• Legal Advisory
• Legal Drafting
• Contract Management

Behavioral Competencies:

• Communication and Interpersonal Relations
• Supervisory/Managerial Skills
• Problem Solving and Decision Making
• Managing Resources
• Business Focus

Application Closing Date
21st October, 2020.

How to Apply
Interested and qualified candidates should:
Click here to apply online