Job Vacancies @ Alpha Mead Group – 5 Positions
Alpha Mead Group is recruiting to fill the following positions:
1.) Customer Support Officer / Admin Assistant
2.) Lead Facility Manager
3.) Driver
4.) Facility Operations Manager
5.) Bids & Proposal Manager
Alpha Mead Group is a Total Real Estate Solutions Company established to provide robust business support services to local and international Real Estate investors or owners with interests in Facilities Management, Real Estate Development and Advisory, Security Systems and Technologies, Training, Healthcare Management and Real Estate Financing Services.
See job details and how to apply below.
1.) Customer Support Officer / Admin Assistant
Location: Asaba, Delta
Responsibilities
-
- Manage filing of documents
- Collate and distribute mail
- Prepare communications, such as memos, emails, invoices, reports, and other correspondence
- Attend to visitors, guests, or employees from several departments on key issues
- Screening phone calls and routing callers to the appropriate party.
- Generate reports and presentations.
- Identify and assess customers’ needs to achieve satisfaction
- Maintain polite and professional communication via phone, e-mail, and mail.
- Ensure proper documentation of every complaint filed
Requirements
- B.Sc / HND in any discipline from a reputable institution in the country
- Minimum of 2 years of experience as a customer support officer in a structured organisation
- Excellent written and verbal communication skills
- Proficiency in the use of Microsoft Applications such as Word, Excel, and PowerPoint
- Attention to detail and problem-solving skills
- Candidate must be resident in Asaba, Delta State.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should send their CV to: recruitment@alphamead.com using the Job Title as the subject of the email.
2.) Lead Facility Manager
Location: Kano
Job Description
- Conduct periodic unannounced property inspections on weekends, nights, and early mornings to determine the performance of key service providers, i.e. janitorial service, landscaping, security, technician/handyman services, etc.
- MBWA - Manage by walking around.
- Involvement and input are required with the Portfolio Manager for the selection of service providers.
- Assure full compliance of all service providers with property specifications and standards.
- Ensuring all utility systems are inspected and in accordance with regulations
- Negotiating bids and contracts for third-party workers
- Coordinating building security and maintenance services
- Responsible for daily inspection and supervising preventive maintenance plans
- Oversee the correction of maintenance issues that relate to the interior space and exterior of the building, as applicable
- Manage property to identify, prevent, address, and eliminate all environmental, health, and safety issues.
- Conduct regular periodic fire and life safety inspections.
- Provide records destruction services as needed to protect proprietary information.
- Monitor utility usage and make adjustments in usage patterns to minimize costs
- Provide project management services for small projects as directed by management. Additionally, the Facility Manager is involved and serves as a resource for all interior planning, furniture reconfiguration, and internal moves of the clients.
- Conduct periodic property reviews to prepare and maintain plans for handling major storms, security risks, and other extraordinary events.
- Maintain a liaison relationship with Landlords or Landlord Representatives.
- Review and understand Leases.
- Produce monthly reports, including an operations summary of completed and planned operations activity.
- Assist Project Management and Engineering, Design and Construction personnel – Protect the property.
- Provide for the provisioning of administrative / office services as needed by client occupant organizations
Qualifications
- B.Eng. in Mechanical Engineering or any other Engineering field.
- 5 - 7 years of experience as a Facility Manager.
- Ideal candidate must be resident in Kano.
- Proven experience working in a Facility Management organisation.
- Strong technical background.
- Experienced at compiling and following strict budgets.
- Accurate and precise attention to detail.
- Knowledge of basic accounting and finance principles.
- Good Reporting skills.
- Relevant professional qualifications e.g. IFM, PFM, IFMA, etc. will be an advantage.
- Sound communications skills both written and verbal.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online
3.) Driver
Location: Lagos
Employment Type: Full-time
Responsibilities
- Keep assigned vehicle clean.
- Transport products, materials, and staff securely to areas where they are needed.
- Guarantee that products and staff are protected and secured.
- Answer clients inquiries as brilliantly as could be allowed.
- Ensure timely conveyance of staff and materials to and from places as instructed by supervisor or the manager.
- Ensure that vehicles are kept perfect and clean at all times by washing both the inside and outside parts of the vehicle.
- Carry out routine checks on vehicles and ensure they are sound.
- Report any instance of mishap or accident.
- Perform periodic maintenance on vehicles, such as changing batteries and motor oil at appropriate time, as well as refueling the car (s).
- Report any case of accident, injury or damage of vehicles to the supervisor or manager
- Keep all records, including receipts for vehicle maintenance.
- Keep up a travel log to record areas traveled to, travel time, and work hours
- Perform some other undertakings like shopping, dropping and picking clothing, getting lunch, and running errands.
- Pay tolls and other fundamental vehicle demands.
- Dress professionally and in accordance with company's dress code.
Requirements
- Minimum of SSCE
- Drivers Licence and LASDRI card.
- Minimum of 3 years work experience as a Corporate Driver
- Good customer service skills
- Communication skills
- Energetic and very articulate with process
Application Closing Date
11th August, 2022.
Method of Application
Interested and qualified candidates should send their Applications to: recruitment@alphamead.com using the Job Title as the subject of the email.
Note: Candidates who live within Ikeja, Ikoyi and Ikorodu environs will be advantaged.
4.) Facility Operations Manager
Location: Lagos
Job Description
- Conduct periodic unannounced property inspections on weekends, nights, and early mornings to determine the performance of key service providers, i.e. janitorial service, landscaping, security, technician/handyman services, etc.
- Effectively managecurrent Landlord/tenant relations and deal with the operational requirements as necessary.
- Ensures the effective performance management of facilities contract services including; building maintenance, security, cleaning, waste management, stationery, environmental, and building consultancy services.
- Involvement and input are required with the Portfolio Manager for the selection of service providers.
- Assure full compliance of all service providers with property specifications and standards.
- Responsible for daily inspection and supervising Preventive Maintenance plans
- Oversee the correction of maintenance issues that relate to the interior space and exterior of the building, as applicable
- Manage property to identify, prevent, address, and eliminate all environmental, health, and safety issues.
- Conduct regular periodic fire and life safety inspections.
- Provide records destruction services as needed to protect proprietary information.
- Monitor utility usage and make adjustments in usage patterns to minimize costs
- Inspect buildings’ structures to determine the need for repairs or renovations
- Supervise all staff in the facility such as janitors, security services officers, gardeners, technicians, andexternal contractors
- Conduct periodic property reviews to prepare and maintain plans for handling major storms, security risks, and other extraordinary events.
- Maintain a liaison relationship with Landlords or Landlord Representatives.
- Review and understand Leases.
- Produce monthly reports, including an operations summary of completed and planned operations activity.
- Execute other assignments as directed by the Lead Facility Manager or Category Manager
Qualifications
- B.Eng. in Electrical or Mechanical Engineering or any other related field
- Minimum of 5 years of experience as a Facility Manager
- Well-versed in technical/engineering operations and facilities management best practices
- Proven experience working in corporate facilities
- Knowledge of basic accounting and finance principles
- Sound reporting skills using advanced excel
- Good customer service skills
- Relevant professional qualifications e.g. IFM, PFM, IFMA, etc. will be an advantage.
- Proficient in the use of Microsoft Applications such as Word, Excel, and PowerPoint
- Knowledge of CMMS tools will be an added advantage
- Excellent communication skills in written and verbal
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
5.) Bids & Proposal Manager
Location: Lagos
Employment Type: Full-time
Job Description
- To work as a part of the Business development team in identifying viable opportunities towards prospecting same and moving leads from prospect to qualified status and eventual conversion.
- Update of CRM (Sales Pipeliner) database for projects, prospects and leads.
- To study ITT documents and have a thorough understanding of the ITT requirements from the invitation documents.
- Participate in the development and review of proposal strategies and processes.
- Assist in analyzing the RFP/bid requirements against the proposal outline to ensure both compliance and responsiveness to the customer’s issues and needs.
- Re-write/edit proposal responses from a variety of stakeholders, typically involving contributions from sales, marketing, product teams, finance, commercial, legal, and operations.
- To store a soft and hard copy of all the documents forwarded in response to any request is kept in a manner that will be easily accessible, understood, and retrieved if required.
- Ensures implementation of procedures and that records are maintained and kept in a satisfactory manner.
- Compilation of existing documents as requested from the ITT documents, creation of requested documents, packaging, and final submission of the proposal.
- Prints invitation documents for review and stores same appropriately.
- To update information on invitations received on the Bid Board
- Identify and close out required action points within stated time frames.
- Compilation and classification of Input from company departments and subcontractors.
- Manage the bid preparation process to ensure customer needs are identified and a winning approach is adopted.
- Produce the quality/technical documentation, in accordance with the clients’ requirements, and to a standard that results in as high a quality evaluation mark as possible.
- Carry out Facility Inspection, gather required data, and enter information into the FIDS.
- Communicate to the third party via e-mail and follow up to receive input.
- Ensures printing, uploading, or writing into a storage device, and packaging for submission as directed in the ITT document for submission to the client.
- Update the contact and tracking sheet and the Bid Board as the submission is closed.
- Follow up with client contact person on the submitted proposal either through e-mail or phone call till confirmation of contract award and signing off contract documents.
- Liaise with company departments on contract award and transition plan including Operations, QAHSES, Credit Control, HR, Contracts & procurement, and a transition manager from the Technical department.
- Execute other assignments as directed by the team lead, Bids & Proposal
Qualifications
- Bachelor's Degree in Engineering, Construction, Building, or another relevant discipline.
- Minimum of 6 cognate bid proposal experience in a facility management environment
- Experience in crafting and preparing a bid
- Candidate must have worked in a facility management company
- Superb written and verbal communication skills.
- Self-motivated and thorough understanding of winning strategies.
- Ability to gather, organize, interpret, and collate data from multiple sources.
- Deadline-driven and committed to excellence.
- Extremely proficient in a variety of office tools including Word, Excel, Visio, etc.
Additional Information
- Ability to pay attention to detail
- Ability to work with minimal supervision
- Outstanding organizational and time-management skills
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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