🇳🇬 Job Vacancies @ 9mobile Nigeria – 10 Positions

9mobile is a Nigerian private limited liability company. EMTS acquired a Unified Access Service License from the Nigerian Communications Commission in 2007. The License enables EMTS provide Fixed Telephony (wired or wireless), Digital Mobile Services, International Gateway Services and National/Regional Long Distance Services in addition to spectrum assignments in the 900 and 1800 MHz bands.

We are recruiting to fill the following positions below:

1.) Manager, Solution Architect
2.) Head, Sales Planning and Performance Management
3.) Manager, Mechanical & Electrical
4.) Engineer, Vas Planning
5.) Manager, BSS & RAN Operations
6.) Manager, IT Infrastructure Operations
7.) Specialist, IT Infrastructure Operations
8.) Senior Engineer, Mechanical & Electrical Planning
9.) Specialist, Health & Safety
10.) Manager, Infrastructure Architect

Job Title: Manager, Solution Architect

Location: Lagos

Job Summary

• Lead and coordinate the planning, analysis, and design of multi-domain Information Technology solutions to engender a world class and extensible architecture providing platforms for sustainable business capabilities in a fast-paced telecommunications environment.
• Responsible for identifying the strategic imperatives for IT and the translation of business requirements into set of technical specifications for the selection, design and implementation of fit for purpose IT Solutions.

Principal Functions
Strategic &Tactical:

• Coordinate the process for translating business requirement into technical specifications and ensuring alignment.
• Coordinate the development and maintenance of the roadmap of IT initiatives to deliver the target architecture for the realization of extant business visions and strategies.

Operational:

• Guide technology decisions, ensuring alignment with business objectives and established architecture principles & standards.
• Support the establishment and enforcement of architecture principles and standards through the platform of the Architecture Review Board and other architecture governance processes. Coordinate the activities of the Architecture Review Board.
• Review and recommend approval for IT solution design proposals as prerequisite for solution build and implementation.  Validate compliance to architecture principles at key development checkpoints for solutions in development on the one hand and changes to those in production on the other
• Responsible for business process optimization and integration, covering enterprise application integration and enterprise data integration (EAI & EDI) within both internal and external contexts
• Enable enterprise agility i.e. facilitate quick response to market dynamics and adoption of new Develop and maintain a roadmap of IT initiatives to deliver the target architecture for the realization of extant business visions and strategies.
• Ensure all technical documents related to a project is compiled in accordance with IT Architectural Policy and best practices.
• Support the technology planning team is the definition of processes and frameworks for managing capacity-infrastructure and application licenses.
• Support the technology planning team in the production of capacity plans to proactively meet the demand on the IT organization to ensure that the business is adequately positioned to respond to internal/external demand in a consistently efficient and effective manner.
• Provide technical leadership for the implementation and integration of assigned IT projects
• Responsible for the design of fit-for-purpose solutions to solve business problems by facilitating design workshops with key stakeholders with strong emphasis on business value, risk and on time to value
• Own assigned project technical deliverable and ensure delivery to acceptable quality standard
• Facilitate and oversee the definition and testing of interfaces for systems integration within assigned project

Educational Requirements

• First Degree or equivalent in Electrical / Electronic Engineering, Computer Science / Engineering or other numerate Science.
• Minimum of 6 year post National Service work experience, with at least 4 years experience as a Solution Integrator or Architect.
• Postgraduate/professional qualifications in related fields will be an added advantage.

Experience, Skills & Competencies:

• Knowledge of Architecture methodologies, standards, frameworks and tools (TOGAF, ZACHMAN, UML,  etc.)
• Experienced in working with diverse teams of 5 or more people in dynamic and rapidly changing environments.
• Experience in multiple, diverse technology environments and domains including technical infrastructure, application development/management, middleware, database management, andoperations.
• Understanding of telecommunication business and technology model/architecture.
• Understanding and experience acrossthe solution implementation lifecycle.
• Experience in planning, building and running telecom BSS/OSS and related platforms are an added advantage.
• Very good conceptual and analytical hinking
• Excellent Verbal, Interpersonal, presentation, and communication skills

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Head, Sales Planning and Performance Management

Location: Lagos

Job Summary

• Manage and coordinate all activities relating to customer complaints management, service order management, after sales service, and sales/training support carried out by theSales Support and Operations function.

Principal Functions
Tactical:

• Continuously review the activities of the Sales and Service Support unit, make recommendations for improvement and implement approved improvement initiatives to ensure enhanced performance of the team.
• Identify required resources, personnel, funding to achieve the unit/function's strategy.
• Establish and maintain relationships with key internal and external stakeholders.

Operational:

• Manage and coordinate all activities relating to customer complaints management, service order management, aftersales service, and sales and training support carried out by the Sales Support, and Operations function.
• Ensure that all sales channels have all supplies required to fulfill the sales goals including IT applications.
• Manage inter-functional relations with Engineering, IT, Sales, Customer Care teams, to ensure synergy and efficiency in delivering seamless sales operations support.
• Participate in sales vendor selection process.
• Ensure EMTS's brand visibility via communications media and advertising materials in sales outlets.
• Maintain relationship with trade partners/distributors.
• Monitor and ensure compliance to EMTS's defined numbering plan.
• Ensure timely delivery of branding and merchandising materials to venues for events, exhibitions, trade fairs, conferences, etc.
• Implement the unit's work programs and plans in line with agreed upon procedures and guidelines.
• Plan and manage the human and material resources of the Sales and Service Support function to optimize performance, morale and enhance productivity.
• Provide leadership and guidance to team members and manage subordinates' performance towards the achievement of overall team objectives.
• Monitor and control the budgetary needs of the Sales and Service Support unit.
• Review performance/activity reports including sales performance reports from subordinates.
• Prepare/compile agreed periodic sales activity, financial and performance reports for the attention of the Chief Sales Officer.
• Perform any other duties as assigned by the Chief Sales Officer.

Educational Requirements

• First Degree or equivalent in a relevant discipline.
• Postgraduate/ professional qualification in a related field will be an added advantage.

Experience,Skills & Competencies:

• Nine (9) to twelve (12) years work experience,with at least three (3) years in a managerial role.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Manager, Mechanical & Electrical

Job ID: IRC4977
Location: Abuja,NG

Job Summary

• Manage all network operations and maintenance activities of the Data Centre, including capacity monitoring and supervision of all network element installations

Principal Functions

• Ensure AC DC power and cooling availability target 99.8% in Data Centres /MGW sites
• Ensure DC power and cooling availability target 100% in Data Centres /MGW sites
• Ensure strict control and compliance to data centres and MGW sites access procedures
• Ensure strict compliance of change request execution, oversee all routine and corrective maintenance for power and cooling systems, spare parts management and inventory, space management, equipment records and performance data.
• Ensure all operation / implementation activities in the Data Centres are executed in a professional manner and in compliance with the approved changes.
• Monitor and control network element capacity utilisation and always ensure that utilisation level does not exceed industry standard.
• Prepare reports on capacity constraints to the relevant units for possible equipment upgrade.
• Support the network quality assurance team in regular monitoring, tracking and reporting of discrepancies in network elements and reporting same to the relevant stake holders.
• Keep an updated list and layout of all nodes installed in the Data Centre indicating clearly their details/specifications, near and far end connectivity
• Ensure all installed equipment in the Data Centre is maintained in accordance with the outlined maintenance schedules and procedures and keep comprehensive maintenance history of all equipment.
• Build and maintain effective relationships with switch implementation vendors as well as coordinate maintenance activities between the vendors and internal stakeholders in terms of planning, scheduling and database management.
• Ensure compliance with the organization's quality policy on all core network O & M and identify areas where the quality policy needs improvement for escalation to the quality assurance unit for appropriate action.
• Carry out other tasks as directed by the Head, Field Operation

Educational Requirements

• First Degree in Engineering or a related field
• Six (6) to Eight (8) years work experience with at least three (3) in a supervisory role.

Experience, Skills & Competencies
Knowledge:

• Electrical and Mechanical Systems Maintenance & Repair
• Network Equipment Installation

Skills:

• Accountability
• Teaming
• Problem Solving
• Delegation/ Supervisory

Behavior:

• Passion for Excellence
• Integrity
• Empowering people
• Growing people
• Teamwork
• Customer Focus

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Engineer, Vas Planning

Job ID: IRC4976
Location: Lagos,

Job Summary

• Provide support on all VAS platforms and ensure they have adequate capacity to support deployed services for all commercial requirements based on identified business needs.

Principal Functions

• Support the planning and optimization of EMTS value added services (VAS) platforms and ensure compatibility and integration with EMTS existing infrastructure.
• Participate in the design and implementation of VAS Messaging, Mobile data, WAP, GPRS, Multi-media products, etc.
• Collate all RFP document for any new VAS platform planned to be deployed based on commercial requirements.
• Enhance the forecast mechanism for proper capacity planning of all the VAS nodes.
• Assist in the coordination and integration of new products as it affects USSD, IPCC, SMSCMMS and other network elements.
• Liaise with the vendor and end users during project implementation and facilitate proper handover of the deployed solution to operations team.
• Perform any other duties or responsibilities assigned by Manager, VAS Planning.

Educational Requirements

• First Degree or equivalent in Electrical Engineering, Electronic / Telecommunication, Computer Science or any other related science qualification.
• Two(2) years post NYSC relevant work experience

Experience, Skills & Competencies
Knowledge:

• Business Application Knowledge
• Telecommunications Technology Fundamentals

Skills:

• Problem Solving
• Teaming
• Personal Effectiveness

Behavior:

• Personal Effectiveness
• Passion for Excellence
• Integrity
• Empowering people
• Growing people
• Teamwork
• Customer Focus.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Manager, BSS & RAN Operations

Job ID: IRC4979
Location: Abuja

Job Summary

• Coordinate the daily BSS operations including operations and maintenance, CR/WO implementation, integration, and commissioning of 2G/3G/4G sites and health checks for BSS and RAN systems

Principal Functions

• Coordinating new RAN nodes integration
• Coordinating corrective RAN/BSS maintenance as required, and assisting the field operation teams to resolve BSS/RAN issues including clearing of QOS alarms, resolving BSS-related outage and network problems.
• Coordinating root cause analysis, network trend analysis and incident reporting
• Coordinating RAN Node health checks and preventive maintenance
• Coordinating second level and necessary back-office support to the Field, and NOC teams
• Ensuring optimum availability of BSS nodes
• Coordinating the BSS database management, including network parameter changes, BSC/RNC rehoming, cutovers, new features implementation, network upgrades, BTS/Node B rehoming and packet switch configurations.
• Proactively working with the RF planning team and other stakeholders for deployment of new network features and network improving activities on the network.
• Coordinating the implementation of BSS/RAN-related work orders (WOs) and change requests (CRs)
• Provision of expert BSS operations advice on solutions proposed by various BSS vendors.
• Troubleshooting of critical BSS faults such as faults caused by software bugs, interface faults, severe KPI impacting faults using advanced troubleshooting skills.
• Provision of BSS inputs for cross-technology engagement with other units involved in the deployment of technical solutions
• Participating in major incident reviews, supporting incident managers in identifying real causes and accurate descriptions of incidents and impacts
• Management of BSS teams' activities and evaluation of their performance.
• Carrying out other duties as assigned by the Head, NOC and BSS

Educational Requirements

• First Degree or equivalent in Electrical or Computer Engineering or relevant discipline
• Six (6) or more years post NYSC work experience with at least three (3) years at supervisory level
• Multi-vendor BSS/RAN experience

Experience, Skills & Competencies
Knowledge:

• Network availability and capacity management
• Network administration
• Network operations and maintenance

Skills:

• Communication
• Delegation/ Supervisory
• Problem Solving

Behavior:

• Passion for Excellence
• Integrity
• Empowering people
• Growing people
• Teamwork
• Customer Focus

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Manager, IT Infrastructure Operations

Job ID: IRC4981
Location: Lagos,NG

Job Summary

• Build and manage a team of Infrastructure, service-oriented, business outcome focused specialist teams responsible for the support & Management of a multi-vendor stack of Infrastructure platforms, integrated to deliver business services to agreed service levels

Principal Functions
Strategic/Management:

• Own and manage the infrastructure platform and services to deliver the IT goals. Bring a business management approach and deliver IaaS to all business services
• Contribute to IT planning by ensuring that infrastructure platform projections and budgets are accurate, and that costs are well managed
• Build strong infrastructure platform support capability within the team and proactively identify all relevant risks that will threaten the success of the team and mitigate these risks by the implementation and enforcement of relevant processes and action plans

Operational:

• Ensure that availability targets for infrastructure platforms are aligned with overall service targets
• Contribute relevant IT performance metrics for management reports, by the specified deadlines, covering key aspects of service, projects, and people
• Provide out of hours support and guidance to the infrastructure platform support team as needed
• Identify new processes or modify existing processes to improve efficiencies in the support and management of the infrastructure platform stack
• Ensure that the team follow company standards, including security baselines and industry best practice approach to delivering all IaaS & PaaS services
• Continuously evaluates the design, functionality and performance of supported business applications and makes thoughtful and significant recommendations for Infrastructure improvements/retirements
• Ensure transition and support documentation is fit for purpose, to a high standard and kept up to date
• Undertake periodic appraisals, recruit, train and develop team members in conjunction with the HR team to meet the changing needs of the company
• Carry out other activities as instructed by the Head, IT Operations.

Educational Requirements

• First Degree or equivalent in Computer Science/IT, Engineering or a related or relevant discipline

Experience, Skills & Competencies

• Five (5) + years of combined Telecom/IT/applications management experience in high-impact role(s) with clear progression in levels of responsibilities
• Demonstrable experience managing a complex stack of multi-vendor Infrastructure platforms at the desired scale, preferably in a Telco environment
• Excellent knowledge in compute, Virtualization, Private Cloud, Public Cloud and understanding of core operating system constructs such as memory, processor, and I/O - disk and network)
• Expert in Information Lifecycle Management (Backup & Archiving)
• Proven professional experience and understanding of Storage, Network, Database, Security and Software Defined Technologies
• Sound knowledge of internal business processes, leading/emerging technologies, and developments within the mobile telecommunications industry and related ecosystems
• Self-starter, with good people management / exceptional interpersonal and organizational skills; Strong can-do attitude and aptitude to drive innovation
• Experience in working through complex issues and providing alternative solutions
• Ability to lead, influence and gain the confidence and respect of senior executives and functional leadership
• Highly developed business communications skill (verbal and written), team player, change agent, strategic and creative, and able to drive performance, risk consciousness and compliance within team
• Ability to cope and deliver at satisfactorily high levels when under intense pressure
• Exceptional analytical, quick-learning, and critical thinking skills
• Strong influencing and change management skills

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Specialist, IT Infrastructure Operations

Job ID: IRC4980
Location: Lagos,NG

Job Summary

• Responsible for the support & Management of a multi-vendor stack of Infrastructure platforms, integrated to deliver business services to agreed service levels.

Principal Functions
Operational:

• Ensure that availability targets for infrastructure platforms are aligned with overall service targets
• Contribute relevant IT performance metrics for management reports, by the specified deadlines, covering key aspects of service, projects, and people
• Provide out of hours support and guidance to the infrastructure platform support team as needed
• Identify new processes or modify existing processes to improve efficiencies in the support and management of the infrastructure platform stack
• Follow company standards, including security baselines and industry best practice approaches to delivering all IaaS & PaaS services
• Continuously evaluates the design, functionality and performance of supported business applications and makes thoughtful and significant recommendations for Infrastructure improvements/retirements
• Ensure transition and support documentation is fit for purpose, to a high standard and kept up to date
• Carry out other activities as instructed by the Manager, Infrastructure Operations.

Educational Requirements

• First Degree or equivalent in Computer Science / IT, Engineering or a related or relevant discipline.

Experience, Skills & Competencies:

• Five (3) + years of combined Telecom/IT/applications management experience in high-impact role(s) with clear progression in levels of responsibilities
• Demonstrable experience managing a complex stack of multi-vendor Infrastructure platforms at the desired scale, preferably in a Telco environment
• Excellent knowledge in compute, Virtualization, Private Cloud, Public Cloud and understanding of core operating system constructs such as memory, processor, and I/O - disk and network)
• Expert in Information Lifecycle Management (Backup & Archiving)
• Proven professional experience and understanding of Storage, Network, Database, Security and Software Defined Technologies
• Sound knowledge of internal business processes, leading/emerging technologies, and developments within the mobile telecommunications industry and related ecosystems
• Self-starter, with good people management / exceptional interpersonal and organizational skills; Strong can-do attitude and aptitude to drive innovation
• Experience in working through complex issues and providing alternative solutions
• Ability to lead, influence and gain the confidence and respect of senior executives and functional leadership
• Ability to cope and deliver at satisfactorily high levels when under intense pressure
• Exceptional analytical, quick-learning, and critical thinking skills
• Strong change management skills

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Senior Engineer, Mechanical & Electrical Planning

Job ID: IRC4975
Location: Abuja, NG

Job Summary

• Provide on-site technical and operational support in the planning ,design, development, installation and maintenance of M & E equipment including diesel generators, ATS/ AMF panels, gear switches, rectifiers and battery systems, UPS, inverters, PDF/ APD panels and HVAC

Principal Functions

• Conduct complex site surveys to develop base or installation design plans, including preparation of power system device evaluation, protective device co-ordination and arc flash studies
• Design power system facilities and equipment and co-ordinate construction, operation and maintenance of electric power generating, receiving and distribution stations, transmission lines and distribution systems and equipment which provide support during critical network incidents
• Facilitate and ensure 100% power availability at all network sites.
• Track power outages with the view of driving continuous improvement in network availability and service quality (root cause analysis)
• Design and plan layout of generating plants, transmission and distribution lines
• Work with both in-house team and contractors to implement all preventive and corrective maintenance activities
• Update technical documentation, drawings and operational logs pertaining to construction and maintenance activities
• Prepare drawings on specific types of equipment and materials to be used in construction and equipment installation
• React to emergency faults and ensure that all faults are rectified promptly within contracted SLAs
• Conduct regular audit of M & E installations for BTS, BSC MGW and data centers
• Complete and submit reports covering all job activities
• Estimate labor, material, construction and equipment costs
• Inspect completed installations for compliance with design and equipment specifications and safety standards
• Perform other tasks as instructed by the Head, Electrical and mechanical

Educational Requirements

• First Degree from  a recognized University
• Three(3) to five(5) years relevant work experience

Experience, Skills & Competencies:
Knowledge:

• High Voltage/ low voltage/Extra lowvoltage  Systems Engineering
• Engineering Installation

Skills:

• Problem Solving
• Personal Effectiveness

Behavior:

• Passion for Excellence
• Integrity
• Empowering people
• Growing people
• Team work
• Customer Focus

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Specialist, Health & Safety

Job ID: IRC4971
Location: Abuja, NG

Job Summary

• Monitor all EMTS activities in Abuja and other EMTS facilities in the Northern states and ensure compliance with Health and Safety standards, policies and procedures

Principal Functions
Operational:

• Assist with the training of personnel on safety response techniques and general Health and Safety awareness (including fire drills etc.).
• Assist with the development and implementation of programs to increase personnel safety awareness, discipline etc.
• Participate in Health and Safety walk-throughs and inspections of EMTS facilities in Abuja and other parts of the north and ensure compliance with laid down Health and Safety policies and procedures.
• Escalate all unresolved health and safety concerns and issues to the Manager, Health and safety
• Compile and analyze accident and incident statistics, causes and corrective actions taken on a monthly basis.
• Conduct investigations into all incidents, and ensure implementation of approved actions.
• Review office safety procedures and provide advice on emergency preparedness and incident management.
• Stay abreast of industry Health and Safety updates and provide input into the update of EMTS Health and Safety policy as required.
• Attend team/divisional/departmental meetings as required.
• Prepare/compile agreed periodic activity and performance reports for the attention of the Manager, Health and Safety
• Perform any other duties as assigned by the Manager, Health and safety

Educational Requirements

• First Degree or its equivalent in a relevant discipline.
• Three (3) to five (5) years relevant work experience.
• Possession of any HSE certificates from ISPON, NEBOSH, IOSH will be an added advantage.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Manager, Infrastructure Architect

Job: IRC4961
Location: Nigeria

Job Summary

• Lead the design and develop IT infrastructure architecture solutions to solve business problems in alignment with the enterprise architecture direction and standards.
• Work within specific guidelines and procedures and apply advanced technical knowledge to solve moderately complex problems.

Principal Functions
Strategic / Tactical:

• Lead the development of Infrastructure strategies, standards, baselines and roadmaps for applicable technology areas.
• Leverage vendors and partners as appropriate to ensure solutions are up-to-date and are following industry best practices.
• Develop end to end Infrastructure technology plans based on the IT strategy;
• Guide Infrastructure technology decisions, ensuring alignment with business objectives and established Infrastructure principles & standards.
• Ensure alignment of capacity plans for IT infrastructure with those of other demand management / planning functions across all technology functions within the organization.
• Provide advanced-level architecture for other projects, solutions, or procurements.
• Design, implement, and document Infrastructure systems related services, like Compute, Storage, Backup, Network, Security, Database, Archiving and Cloud Platform.
• Provide enterprise architecture research and analysis on new technologies that have a potential impact and/or provide improvements to service delivery.

Operational:

• Provide enterprise architecture guidance for design, implementation, maintenance, operation, monitor, andreport for Compute, Storage, Backup, Network, Security, Database, Archiving and Cloud Platform
• Carry out other duties as instructedby Head of IT Architecture & Planning

Educational Requirements

• Degree level education with a solid all-round knowledge of IT and its use within a business environment with minimum of 6 year experience in state of the art infrastructure services and components
• Excellent knowledge in Compute, Virtualization, Private Cloud, Public Cloud and understanding of core operating system constructs such as memory, processor and I/O - disk and network)

Experience, Skills & Competencies:

• Expert in Information Lifecycle Management (Backup & Archiving)
• Proven professional experience and understanding of Storage, Network, Database, Security and Software Defined Technologies
• Must be capable of working under pressure in a supportive environment, this will include dealing with escalations from the business, providing feedback and dealing with several projects and problems simultaneously in an effective manner.
• The position holder must be capable of working on their own initiative within the procedures and guidelines laid down.
• The ability to communicate with all levels of staff, management and up to senior management level.
• Solid problem-solving skills.
• Resilient, confident and tenacious.
• Good interpersonal skills.
• Prepared to work extended hours and travel to other sites/regions as required.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online