Job Openings at Stanbic IBTC Bank – 3 Positions

Lagos, Plateau Posted on Banking / Finance / Insurance, Customer Service, Sales / Business Development

Stanbic IBTC Bank is recruiting to fill the following positions:

1.) Core Banking Support Officer
2.) Relationship Manager, Commercial Banking
3.) Business Development Manager - SIPML

 

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent.

Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.




 

See job details and how to apply below.

 

1.) Core Banking Support Officer

Job ID: 48914
Location: Lagos Island, Lagos
Job Sector: Banking

Job Details

  • Information Technology: systems development, business analysis, architecture, project management, data warehousing, infrastructure, maintenance and production

Job Purpose

  • Application Support Management-Responsible for the Support and Administration of the Bank Application (Finacle & Pricing & Reports) and Services (UNIX) used by the Production for business continuity.
  • Application maintenance Management -Management and Delivery of content and Services Online; tracking and ensuring all application defects and requirement are promptly resolve.

Key Responsibilities / Accountabilities
Key Responsibilities:

  • Providing capacity planning, monitoring, and maintenance of the Bank Application (Finacle & Pricing & Reports etc)
  • Ensuring continuity and quality by owning the resolution of issues across platforms. Tracking progress and escalating as appropriate unless resolution reached
  • To undertake advanced administration tasks as required e.g. to support problem resolution
  • To support the development teams and the 24/7 group in deploying applications and solving problems
  • Reviewing and ensuring complete and appropriate handover of documentation prior to operational acceptance of new or changed applications

Preferred Qualification and Experience
Qualifications and Experience:

  • Minimum of first Degree in Computer Sciences or IT related courses
  • Knowledge of Oracle SQL, Unix Administrator, Javascripts required
  • 3-4 years experience in related role

Knowledge / Technical Skills / Expertise:

  • Technical Competencies
  • Application knowledge for support
  • IT applications
  • IT support
  • Troubleshooting ability
  • Debugging
  • Data analysis

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online


 

2.) Relationship Manager, Commercial Banking

Job ID: 50367
Location: Jos - Plateau , Nyanyan - Nasarawa
Job Sector: Banking
Job Details: Commercial Banking

Job Purpose

  • A Relationship Manager is accountable for a portfolio of Commercial Banking Clients. It is expected that the RM integrates and coordinates all Stanbic IBTC and Standard Bank Group products, services and resources in order to maximize the value of the business relationship and ensure profitability for the Bank and the Client.

Key Responsibilities / Accountabilities

  • Effective Relationship Management to deliver the financial and non-financial Commercial Banking targets for the portfolio.
  • Execution of the Bank’s Commercial Banking strategic initiatives and activities towards managing clients in the portfolio, to ensure full mining of each relationship and optimization of both customer experience and profitability for the Bank.
  • Engagement with Commercial Banking Partners
  • Ensure Compliance of all accounts in the portfolio.

Preferred Qualification and Experience

  • A good first degree from a reputable university (minimum of second class lower).
  • A professional qualification or 2nd degree will be an added advantage.
  • 3 - 5 years cognate experience in relationship management.

Knowledge / Technical Skills / Expertise:

  • Customer Understanding
  • Product Knowledge
  • Application and Submission Verification
  • Product Related Systems
  • Customer Acceptance and Review.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online





3.) Business Development Manager - SIPML

Job ID: 50383
Location: Lagos
Job Sector: Financial Services

Job Details

  • Wealth and Investment

Job Purpose

  • The Business Development Manager is responsible in providing tailored consultative solutions for all Pension and Gratuity related matters in the region by driving voluntary contributions across the employees of assigned institutions and growing SIPML’s market share in RSA Holders and Assets Under Management.
  • Responsible for ensuring clients perceive, feel and experience the Company positively through timely and conclusive resolution of pre and post sales issues; and other related/incidental matters.
  • The Business Development Manager is also responsible to support and deliver on the universal financial solution goals of the Stanbic IBTC Group .

Key Responsibilities
Achieve monthly sales target in RSA & Contributions:

  • Achieve and surpass assigned monthly RSA pin target
  • Achieve and surpass assigned monthly/yearly contribution target
  • Achieve and surpass assigned new employers targets
  • Grow SIPML’s wallet share of employer’s business by generating and creating more contributing RSA pins.
  • Provide advice to employers, on potential Pension/Gratuity solutions based on consultative analysis of their business model and pension industry dynamics.
  • Identify, initiate and convert leads for SIPML. Operate within the Pencom guidelines and framework so as to avoid sanctions or infractions to the Company.
  • Analyze and review potential labor challenges or peculiarities that may lead to sub-optimization for the employer or organization.
  • Make physical / telephone calls / e-mails to clients for customer interactions
  • Organize and facilitate Interactive sessions and Rotating Desks/PoW with clients and prospective clients.
  • Effectively communicate and follow through, with client requests to back office /support units
  • Maintain and update comprehensive employers’ database.
  • Ensure Employers have updated contribution schedules.
  • Collect schedules from Employer for upload to clients’ accounts.
  • Follow up with employers on monthly pension contribution as at when due.
  • Increase number of funded and contributing RSA Pins in the department.
  • Consistently identify value to our customers by leveraging the various resources within the group
  • Ensure not more than 5% customer attrition from assigned institutions during the transfer window
  • Collect and correct email mandates for employees in assigned institutions
  • Organize CFI capture with Organizations periodically by the regulator.
  • Grow SIPML’s share of mind among clients/ organizations in assigned institutions
  • Increase the funding and contribution ratios of employees’ contribution within assigned institutions
  • Proffer possible strategies/ways to improve sales and relating to customers.

Ensure Legislative Compliance and SIBTC standards:

  • Educate and enlighten employees and their employers about the dynamics of the Pension industry
  • Operate within the Pencom guidelines and framework so as to avoid sanctions or infractions to the Company
  • Ensure adherence to code of ethics and all other related guidelines
  • Ensure smooth internal & external stakeholder management.

Preferred Qualification and Experience

  • First Degree in General Social Science
  • Master's Degree in Marketing qualification will be an added advantage
  • Minimum of 5 years experience with exposure in sales relationship management & leadership position
  • Minimum of 5 years experience with exposure in client profiling
  • Minimum of 5 years’ experience with exposure in sales relationship management
  • Minimum of 3 years sales experience with exposure in sales and relationship management

Knowledge / Technical Skills / Expertise
Effective Business Communication:

  • The ability to communicate information and ideas in a clear and concise manner appropriate for the audience in order to explain, persuade, convince and influence others to achieve the desired outcomes..

Presentation Skills:

  • The ability to communicate and deliver information verbally in a clear, concise and comprehensive manner to other people, using appropriate props and tools.

Compliance-Know-Your-Customer:

  • Knowledge and practical application of the requirements for KYC Compliance including the determination of beneficial ownership in complex client corporate structures.

Brand Management:

  • The ability to use marketing techniques to increase the perceived value of the organisation over time and build customer loyalty through positive brand awareness.

Customer Understanding:

  • The ability to analyse customer needs by engaging with them, analysing their business objectives and their financial position.

Applications: Microsoft Office Suite:

  • Ability to use Microsoft Office: Word, Excel, PowerPoint and Outlook.

Compliance:

  • The ability to interpret regulations and laws that apply to the business and to provide information to business on how to comply e.g. Pension Reform Acts 2014.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 


 

 




About Company

Stanbic IBTC Bank
Walter Carrington Cres, Victoria Island, Lagos

Job Information

Status: Expired No of vacancies: 3 Job type: Full Time Salary: Negotiable Publish date: 07 Sep 2020

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