Job Vacancies at United Nations High Commissioner for Refugees (UNHCR) – 3 Positions in Nigeria

Abuja, Cross River, Taraba - Nigeria Posted on Administration / Office / Operations, Information Technology / ICT, Security / Intelligence

United Nations High Commissioner for Refugees (UNHCR) is recruiting to fill the following positions:

1.) IT Service Delivery Management Officer
2.) Field Security Officer
3.) Head of Field Office

United Nations High Commissioner for Refugees (UNHCR) was created in 1950, during the aftermath of the Second World War, to help millions of Europeans who had fled or lost their homes. We had three years to complete our work and then disband. Today, over 65 years later, our organization is still hard at work, protecting and assisting refugees around the world.

 

See job details and how to apply below.


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1.) IT Service Delivery Management Officer

 

Job ID: 31363
Location: Abuja, Nigeria
Salary Grade: P3
Hardship Level: C
Family Location Type: Family

Organizational Setting and Work Relationships

  • The IT Service Delivery Management Officer is responsible for ensuring that IT systems and services are available and delivered consistently, reliably, and effectively.
  • The incumbent oversees day-to-day operations and coordinates the work of multiple support groups, both internal to UNHCR, as well as, Managed Service Providers (MSPs).
  • The incumbent ensures the various MSPs (both local and corporate) and UNHCR IT staff under their supervision deliver efficient and effective systems and services in accordance to contractual obligations and best practices.
  • Understanding the current and future needs, the incumbent ensures that the IT requirements are understood and that offices within their respective area of responsibility (AoR) have adequate IT Services to maintain communications across the organization, and have the IT tools necessary to support their work.
  • The incumbent has regular contact with MSPs (globally and locally within the AoR), with other Service Delivery Managers (SDMs), with Solution Engineers, with vendors, and all Services of DIST.
  • S/he understands and communicates the UNHCR IT strategy and vision, policies, and decisions throughout the AoR in a positive manner and leads by example in the adherence and adoption.
  • S/he establishes and sustains relationships with respective business leaders & management in order to achieve technical and business strategic alignment.
  • S/he may have supervisory responsibility for other IT staff both directly and in a matrixed structure.
  • The specific reporting relationships may vary based on the size and structure of the Operation and will be specified in the Operational Context; the incumbent may receive functional direction and advice from the functional Division. Travel within the AoR is an integral part of this function, sometimes at short notice and potentially for extended periods of time, particularly when supporting an emergency.
  • All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.


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Duties
Within the Area of Responsibilities:

  • Oversee daily Business-As-Usual operational decisions, including; incident, problem, change, service request, and asset management.
  • With leadership, prepare an IT Operations Plan and forecast annual IT budget needs; including lifecycle management, application licensing, maintenance, recurring and capital expenditures providing input to the Annual Programme Review.
  • Ensure compliance with Service Management and IT security policies and standards, technical architecture, and service level agreements - reporting non-compliance as appropriate.
  • Monitor Service Level performance targets (internal and external); including, follow up, validation, and audit of results.
  • Serve as primary escalation point for end-user and operational issues (Incidents & Service Requests) not resolved within established SLA's; coordinate with MSPs to expedite resolution including prioritization and escalation of SLA performance breaches to supervisor or responsible service tower owner.
  • Work closely with UNHCR SDMs and MSPs to carry out problem management and root cause analysis, and prevent recurrence of critical problems by executing approved changes.
  • Review and validate that Change Management processes are adhered to by both staff and MSPs.  Ensure that change, test, and release processes are properly planned and executed.  Approve installation of new or upgraded systems and services.  Support deployments and testing of new IT components.
  • Recommend, and implement approved, service delivery process improvements. Define support processes in accordance with ITIL best-practices.
  • Maintain accurate inventory of all IT equipment for all sites, and ensure relevant Asset Management policies and guidelines are followed and the ITSM databases are up-to-date.
  • Maintain accurate inventory of all locally developed applications and systems and report in the central registry.
  • Leverage the broader IT community (UNHCR, UN agencies, partners and external providers) to deliver the most efficient and cost-effective solutions to the business. Represent UNHCR IT in inter-agency and other external meetings.
  • Ensure solutions are of high-quality from a technical perspective and that end-user support is responsive and effective.
  • Monitor, analyse, and report on system and infrastructure performance and capacity in a timely manner and ensure that service owner take appropriate action.
  • Track expenditures against budgets, prepare forecasts, and verify invoices from service providers and suppliers against SLA performance targets before payment is approved.  Conduct/participate in periodic performance review meetings with partners.
  • Provide accurate and timely information on operational status and reports to management.
  • Ensure Audit recommendations and actions are completed in a timely manner.
  • Assist in drafting requests for proposals and reviewing support contracts including SLAs, SOPs, and OGs.
  • Assist in the recruitment and development of IT staff in accordance with business needs, budget, and personnel policies.  Coordinate work of IT staff under direct or functional (dotted) reporting lines.  Identify further skills needed for field staff and end-users and relevant training activities.
  • Promote a competent and motivated workforce trained to understand and use IT facilities and who implement the correct procedures and practices.

Additional duties for Country Operations positions

  • Liaise and negotiate, when necessary, with relevant regulatory bodies to ensure all required permissions to operate UNHCR networks are granted.
  • Promote partnership with sister Agencies, Implementing Partners, NGOs and other operational partners in consultation with Regional Bureau/Country Representative / DIST, Headquarters.
  • Report on regular basis to the Regional Bureau, Senior IT Service Delivery Management Officer.
  • Coordinate with UNHCR offices for logistic support to clear IT equipment and accessories for speedy deployment.
  • Perform other related duties as required.

Education & Professional Work Experience
Years of Experience / Degree Level:

  • For P3 / NOC - 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree.

Field(s) of Education:
(Field(s) of Education marked with an asterisk* are essential)

  • Information & Communications Technologies, Computer Science,  Information Systems, Information Technologies, Project Management or other relevant field.

Certificates and/or Licenses:
(Certificates and Licenses marked with an asterisk* are essential)

  • *ITIL V3 Foundation
  • Project Management


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Relevant Job Experience:
Essential:

  • Minimum 4-6 years experience in IT of which 3 spent managing IT service delivery with SLA based delivery of both centralized and decentralized applications, systems, and services.
  • Good understanding and practical experience of ITIL Service Operations processes driven by continuous improvement.
  • Experience working with business partners to understand how IT affects an organization and link it to business processes and operational tasks.
  • Ability to influence, manage and lead negotiations with stakeholders. Strong interpersonal skills that include effective communications (both verbally and written) at all levels; to technical and non-technical audiences.
  • Experience working in a matrixed team to ensure collaborations and effective operations across multiple organisations.
  • Experience in project monitoring and control, data analysis, and presentation for executive review and decision making.
  • Experience of coordinating activities across different partner organizations developing effective services.

Desirable:

  • Formal certification in ITIL Service Operations.
  • Experience providing IT services, including deep field locations.
  • Experience acting as an inter-agency IT focal point.
  • Solid understanding of application and infrastructure technologies used in IT systems and services supported by IT staff in the AoR.
  • Experience of operating in humanitarian or United Nations organizations, with field experience.
  • A good understanding of UN/UNHCR reforms and the priority agenda of the organization.

Functional Skills:
(Functional Skills marked with an asterisk* are essential):

  • *IT-Service Delivery Management
  • *IT-Experience managing IT infrastructure in 24/7 environment
  • *IT-ITIL Processes and Service Operations Management
  • IT-Experience with IT infrastructure support
  • IT-Information Technology (Practices/Processes)
  • IT-IT Operations Management
  • IT-IT infrastructure (LAN/WAN,HF/VHF radio,VSAT satellite syst,PABX/telephony)
  • IT-IT Systems and Standards
  • IT-Microsoft Office 365

Language Requirements:

  • For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
  • For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
  • For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

Position Competencies:

  • C001L3 - Accountability Level 3
  • C002L3 - Teamwork & Collaboration Level 3
  • C003L3 - Communication Level 3
  • C004L3 - Commitment to Continuous Learning Level 3
  • C005L3 - Client & Result Orientation Level 3
  • C006L3 - Organizational Awareness Level 3
  • M001L3 - Empowering and Building Trust Level 3
  • M002L3 - Managing Performance Level 3
  • M003L3 - Judgement and Decision Making Level 3
  • X001L3 - Analytical Thinking Level 3
  • X003L3 - Technological Awareness Level 3
  • X005L3 - Planning and Organizing Level 3

Working Environment

  • All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
  • As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
  • This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Application Closing Date
Tuesday 23rd November, 2021 (midnight Geneva time).

How to Apply
Interested and qualified candidates should:
Click here to apply online

Important Information and Notice

  • Please note that UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing, training or any other fees).
  • The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions.
  • UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce.
  • Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.
  • Before submitting an application, UNHCR staff members intending to apply to this Job Opening are requested to consult the Recruitment and Assignments Policy (RAP, UNHCR/HCP/2017/2 and the Recruitment and Assignments Administrative Instruction (RAAI), UNHCR/AI/2017/7 OF 15 August 2017.


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2.) Field Security Officer

 

Job ID: 31200
Location: Ogoja, Cross River
Salary Grade: P3
Hardship Level: D
Family Location Type: Family

Organizational Setting and Work Relationships

  • The Field Security Officer reports to the manager, who may be, according to context, the Representative/Chief of Mission or Head of Office within a country operation, the Senior Field Security Officer; the Bureau Director in a Regional Directorate; the Chief, Security Operations Section at Headquarters, or the regional Senior Security Coordinator.
  • The incumbent acts as an adviser to the manager on field security, providing sound, well- reasoned advice followed by support in implementation of agreed measures or steps.
  • The incumbent may directly supervise security personnel at the international or national level. The incumbent may, depending on the context, be expected to monitor, coach, guide and support security personnel.
  • The Field Security Officer may, depending on the context, be expected to travel on mission to multiple duty stations to provide advice and support to the local manager as agreed in mission terms of reference.
  • All UNHCR personnel are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks.
  • In addition, personnel are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Duties

  • Advise and support the manager on all aspects of security risk management, crisis readiness and preparedness with regard to maintaining the safety and security of UNHCR personnel, operations, and facilities.
  • Undertake security risk assessments / ad hoc Security Risk Managements (SRM) analysing security factors and levels of risk related to UNHCR activities and programmes.
  • Participate in the development or update of the SRM process for designated areas.
  • Evaluate existing Security Risk Management Measures (SRMMs) to determine their appropriateness and identify areas needing improvement. Follow up with actions to oversee or implement those improvements.
  • Monitor compliance with standards established through the Security Risk Management process.
  • Ensure gender considerations are included in the SRM processes and that SRMMs are appropriate. At a minimum these must include security briefings, travel advisories and the development and update of the Aide Memoire for Response to Gender-Based Security Incidents
  • Develop specific UNHCR plans as well as contributing to the UNSMS plans and planning for relocation/evacuation, medical evacuation and other contingencies test plans in exercises or drills. to ensure that personnel are familiar with contingency plans and can implement them effectively in an emergency.
  • Ensure that security measures are fully integrated into operational planning, including budgetary provisions, at the earliest stages of development.
  • Coordinate and assist in management of critical incidents and post-incident processes reporting to manager, regional security coordinator and FSS.
  • Participate in and support activities to advise on Programme Criticality assessment process.
  • As a member of a multi-functional team, contribute to efforts to ensure the physical protection and security of refugees and other persons of concern by providing security assessments, analysis and advice in developing and implementing effective strategies which underpin the responsibilities of the host state.
  • Develop and maintain relationships with security-related actors, including Host Government law enforcement authorities and other stakeholders to ensure effective information sharing.
  • Maintain and enhance lines of communication with the UN Department of Safety and Security (UNDSS), and other UNSMS Security personnel ensuring UNHCR mandate and program activities are understood. Actively contribute to the Security cell and support the UNSMS.
  • Support UNHCR personnel serving as members of the country Security Management Team (SMT), or Area Security Management Team (ASMT), Area Security Coordinators (ASC) and Wardens.
  • Provide country-relevant, security advice and training which is gender inclusive to UNHCR personnel, and where feasible to staff of NGOs and Partners in areas In line with UNSMS and UNHCR standards. Coordinate training with security management training unit of the global learning development centre.
  • Prepare periodic analytical reports on security issues in accordance with UN and UNHCR standard operating procedures, sharing with managers in the country of assignment and as relevant the regional Senior Security Coordinator and FSS.
  • Maintain linkages with the Psychosocial Well Being Section, and the Medical Service, referring cases as required.
  • Undertake other security-related functions or responsibilities as delegated by the supervisor.
  • Assist in building the capacity of national field security personnel by providing mentoring, on the coaching and other forms of guidance
  • Perform other related duties as required.

Education & Professional Work Experience
Years of Experience / Degree Level:

  • For P3/NOC - 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree


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Field(s) of Education

  • Security; Security Management; Business Administration; Political Science; Social Science; International Relations; or other relevant field.

Certificates and / or Licenses:

  • Security Management, Security Risk Management, Security and Safety certification, WSAT ToT

Relevant Job Experience:
Essential:

  • Security risk management experience in an international capacity.

Desirable:

  • Proven competences in security analysis. Experience in high-risk/hardship environments. Experience working within or with humanitarian NGOs.  Experience in implementing gender-inclusive Security Risk Management processes.
  • Relevant training (first aid, WSAT, SSAFE, presentation skills, training skills). Examples of having established networks with Host Government or other security actors from previous employment. Experience of effectively handling gender-based security incidents.
  • Experience of delivering presentations and training.

Functional Skills:
(Functional Skills marked with an asterisk* are essential)

  • *Security risk management
  • *FS-Field Security Operations
  • *FS-Security Planning
  • *FS-UN/UNHCR Rules, Regulations and Guidelines on Security Management
  • MG-Negotiation
  • FS-Security Analysis/Information Management

Language Requirements

  • For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
  • For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
  • For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

Position Competencies:

  • C001L3 - Accountability Level 3
  • C002L3 - Teamwork & Collaboration Level 3
  • C003L3 - Communication Level 3
  • C004L3 - Commitment to Continuous Learning Level 3
  • C005L3 - Client & Result Orientation Level 3
  • C006L3 - Organizational Awareness Level 3
  • M004L3 - Strategic Planning and Vision Level 3
  • M005L3 - Leadership Level 3
  • X001L3 - Analytical Thinking Level 3
  • X007L3 - Political Awareness Level 3
  • X008L3 - Stakeholder Management Level 3


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Working Environment

  • All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
  • As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
  • This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Application Closing Date
Tuesday 23rd November, 2021 (midnight Geneva time).

How to Apply
Interested and qualified candidates should:
Click here to apply online

Important Information and Notice

  • Please note that UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing, training or any other fees).
  • The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions.
  • UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce.
  • Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.
  • Before submitting an application, UNHCR staff members intending to apply to this Job Opening are requested to consult the Recruitment and Assignments Policy (RAP, UNHCR/HCP/2017/2 and the Recruitment and Assignments Administrative Instruction (RAAI), UNHCR/AI/2017/7 OF 15 August 2017.


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3.) Head of Field Office

 

Job ID: 31290
Location: Takum, Taraba
Salary Grade: P4
Hardship Level: D
Family Location Type: Non-Family

Organizational Setting and Work Relationships

  • Head of a UNHCR Field Office (HoFO) is a senior managerial position within a given country operation.
  • The incumbent carries the full delegated authority of the UNHCR Representative (or the country Manager or Head of Sub-Office) of the country, who will exercise entire supervisory managerial responsibility over the position.
  • The position, on the other hand, provides all information on developments in relation to the protection (legal protection issues relating to the persons of concern to UNHCR), security (Physical security in relation to the UNCR staff and the persons of concern to UNHCR) and operational matters (programme and office management / administration) within the domain of its geographical area of responsibility to the UNHCR Representative (or the country manager) on a regular and timely manner.
  • Subject to the specific legal or socio economic or security developments in the Area of Responsibility (AOR), Representative will direct and guide the Head of Field Office to take the most appropriate course of action.
  • Concerning overall physical security concerns, HoFO will liaise directly with the competent UN security coordinator while keeping the UNHCR Representative fully informed.
  • While the functional responsibility of a Head of Field Office will always remain the same despite its grade level, the other parameters (therefore the depth and breadth of the competencies) such as the size of the population of concern to UNHCR, their specific legal/security concerns, volume of assistance, Number of operational / Implementing partners and the size of the Office (i.e. number of UNHCR staff and their grade levels) will determine the appropriate grade level.
  • The operational autonomy also depends upon the same parameters/competencies.
  • As the most senior UNHCR staff member within the given geographical area, he/she is required to liaise with all the relevant senior government officials, security organs in the area, the Head of various Non-Governmental Organisations (both national and internationals based in the area), Civilian / tribal leaders/elders, local opinion makers and the local media net-work to ensure his/her assigned responsibilities are effectively and efficiently discharged.
  • As the extended field representative of UNHCR at the front line of High Commissioner¿s operations, he/she remain as the effective advocate and assistant to the local authorities to ensure that the respective government authorities in the area implement their conventional responsibilities in favour of refugees and others of concern to UNHCR.
  • All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks.
  • In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Duties

  • Monitor and report on the implementation of refugee conventional responsibilities and international obligations of the local authorities Vis a Vis the population of concern to UNHCR within the given geographical area; based on local situations / developments make appropriate recommendation to the UNHCR Representative / HoSO.
  • Advocate and promote UNHCR standards concerning the treatment of asylum seekers, refugees and returnees as well as IDPs, where applicable; Advocate, promote and encourage the concerned authorities and local opinion makers to uphold established UNHCR standards that have become the international norms.
  • Ensure that the basic needs of the concerned population are properly assessed with the participation of the beneficiaries themselves, the host governments and/or the competent Implementing partners and / or UNHCR itself.
  • Subject to the needs, ensure that the planning, formulation and budgeting of identified assistance projects are done as per UNHCR programme cycle; upon approval of assistance project, ensure the timely implementation and rigorous monitoring  of identified assistance activities
  • Ensure through the subordinate staff that all deadlines for monitoring and reporting of UNHCR operational activities (i.e. include assistance as well as Administrative) are met on a regular basis.
  • Manage all UNHCR resources, both human, financial / material, at an optimum level for the wellbeing of the concerned population and the UNHCR staff.
  • Ensure that all security measures of UNHCR office (and residential, where ever applicable) compounds are always up to date; any security breaches and/or potential security threat should be reported immediately to competent UN security coordinator in the country.
  • Ensure that staff welfare, both in terms of working and living conditions, are maintained at a satisfactory level within the constraints in the operational area; this requires remaining current in health and medical facilities locally available and evacuation options available in a moment of medical urgency.
  • Guide, coach and advocate the subordinate staff to maintain highest standards of conduct and behaviour thorough one¿s own practice and deeds.
  • Prepare and submit regular reports, both verbally and written, to the UNHCR Representative/HoSO. In the event of substantial telephone conversation that leads to specific action or non-action, it should be recorded and share with the other party.
  • Any other responsibilities / functions deemed necessary or as delegated by the UNHCR Representative of the country in order to meet the level of the services in the organization.
  • Represent UNHCR in inter-agency fora and with local authorities in the AOR.
  • Enforce compliance with UNHCR¿s global protection, programme, finance, human resources and security policies and standards.
  • Submit project proposals for assistance to refugees and other persons of concern to UNHCR Representation or Sub-Office in coordination with local authorities and NGOs.
  • Perform other related duties as required.


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Education & Professional Work Experience
Years of Experience / Degree Level:

  • For P3 / NOC - 6 years relevant experience with an Undergraduate Degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree

Field(s) of Education
(Field(s) of Education marked with an asterisk* are essential)

  • Management;
  • Personnel Administration;
  • Law;
  • Political Science;
  • International Relation;
  • Economics;
  • or other relevant field.

Certificates and / or Licenses:

  • HCR Management Lrng Prg;
  • HCR Managing Operatns Lrng Prg;
  • (Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience:
Essential:

  • In-depth knowledge in all aspects of UNHCR's Field level operation.  Applied experience of protection principles, operational arrangements/standards in relation to protection, assistance, UNHCR office management and staff administration.
  • Should be conversant in the current priorities in the organisation and existing mechanisms within the organisation to implement those priorities.

Desirable:

  • Working experience both in UNHCR HQ and / or a Regional Office and the Field

Functional Skills:

  • IT-Computer Literacy;
  • IT-Microsoft Office Productivity Software;
  • UN-UNHCR's Mandate/Policy and Global Strategic Priorities;
  • MG-Office Management;
  • HR-Staff Administration;
  • PR-Principles and Procedures, operational arrangements/assistance;
  • UN-UNHCR Operations, mandate, principles and policies;
  • (Functional Skills marked with an asterisk* are essential)

Language Requirements

  • For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
  • For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
  • For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

Position Competencies:

  • C001L3 - Accountability Level 3
  • C002L3 - Teamwork & Collaboration Level 3
  • C003L3 - Communication Level 3
  • C004L3 - Commitment to Continuous Learning Level 3
  • C005L3 - Client & Result Orientation Level 3
  • C006L3 - Organizational Awareness Level 3
  • M001L3 - Empowering and Building Trust Level 3
  • M002L3 - Managing Performance Level 3
  • M006L3 - Managing Resources Level 3
  • M005L3 - Leadership Level 3
  • M003L3 - Judgement and Decision Making Level 3
  • M004L3 - Strategic Planning and Vision Level 3
  • X005L3 - Planning and Organizing Level 3
  • X001L3 - Analytical Thinking Level 3
  • X007L3 - Political Awareness Level 3


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Working Enviroment

  • All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
  • As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
  • This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Application Closing Date
Tuesday 23rd November, 2021 (midnight Geneva time).

How to Apply
Interested and qualified candidates should:
Click here to apply online

Important Information and Notice

  • Please note that UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing, training or any other fees).
  • The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions.
  • UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce.
  • Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.
  • Before submitting an application, UNHCR staff members intending to apply to this Job Opening are requested to consult the Recruitment and Assignments Policy (RAP, UNHCR/HCP/2017/2 and the Recruitment and Assignments Administrative Instruction (RAAI), UNHCR/AI/2017/7 OF 15 August 2017.

 


 


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About Company

United Nations High Commissioner for Refugees (UNHCR)

Job Information

Status: Open No of vacancies: 3 Job type: Full Time Salary: Negotiable Publish date: 11 Nov 2021

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