Job Vacancies at Twitter (Ghana) – 12 Positions

Twitter is recruiting to fill the following positions:

1.) Analyst, Media Operations
2.) Staff Designer – Global Participation
3.) Analyst, Safety Operations
4.) Curation Deputy Lead (Desk Lead) – Editorial Curation
5.) Analyst, Identity Operations
6.) Senior Content Partnerships Manager
7.) Data Specialist, Curation
8.) Vendor Manager, Twitter Service
9.) Curation Lead – Editorial Curation
10.) Senior Researcher – Global Participation
11.) Curator
12.) Senior Communications Manager

Twitter is an American microblogging and social networking service on which users post and interact with messages known as "tweets". Registered users can post, like and retweet tweets, but unregistered users can only read them.

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See job details and how to apply below.

1.) Analyst, Media Operations

Main Responsibilities:

• Use market specific knowledge, signals and insights to design and implement scalable solutions to improve the safety support of the Africa region, starting with West African markets
• Lead daily media enforcement operations and agent workflows across multiple geographies to respond to complex user escalations and reports, especially related to media on all Twitter owned platforms current and future.
• Act as a global and Africa domain expert and point of contact for internal partners and vendor partners to review and analyze safety and abuse reporting on the platform.
• Manage stakeholder relationships with Product, Trust & Safety, Engineering, Legal, Comms and others to safely develop and launch new policies and products on the platform
• Create and analyze reports and dashboards to monitor and investigate operational safety abuse trends
• Help drive local and global strategies related to our online media operations, implementing plans and overseeing their execution.
• Deliver trainings on various policies and workflows to large global teams
• Provide expert input for training material (decks, facilitator guides, knowledge bases, agent assessments) and ensure trainers on the vendor team are equipped to deliver a high quality and consistent training experience.
• Monitor established key volume performance indicators (e.g. total/manual incoming, total/manual solved, AAS, AHT) and investigate root causes of trends and spikes.
• Lead project initiatives to find new and innovative ways to consistently improve safety efforts, response times and support to users
• Take part in the global on-call rotation as needed, and respond to cases in any high-priority escalations.
• Report issues with internal tools to engineering and product operations teams and scope out new tooling requests
• Manage communication with vendors and internal escalations teams, including answering questions, providing support and working collaboratively on scaling solutions
• Lead the delivery of large cross-functional initiatives within the team.

Qualification Required & Experience

Requirements:

• BA/BS degree or equivalent local degree or experience required
• 4-5+ years of related experience with content moderation or online operations or with project and program management, preferably in a fast-paced online support environment or a role involving vendor relationship management
• Fluency in English and Pidgin is required
• Ability to work alongside technical stakeholders including Product and Engineering to define tooling requirements and understand technical and product processes
• Working hours may vary depending on business need, on-call or weekend work may be required
• Ability to travel up to 10-20% to global offices and vendor locations

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Additional Preferred qualifications

• 2+ years experience involving vendor relationships from the customer side or the creation of training, workflows and processes.
• Additional French fluency is highly preferred
• Experience with live video and/or illegal content is a huge plus
• Experience managing contractors or full time staff.
• Experience working with new product rollouts and defining launch requirements for safety or enforcement.
• Experience in the field of study and/or professional experience in promoting online safety, child safety online, and/or countering violent extremism

Location: Ghana

How To Apply For The Job

To submit your application, click on the link below and complete all relevant fields on the online application form.

Click Here To Apply Online

Closing Date: 12 May, 2021

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2.) Staff Designer – Global Participation

Twitter is looking for a highly entrepreneurial Staff Designer to help establish a bespoke product strategy for Twitter in Africa and execute against it with support from a dedicated local team. Ghana and Nigeria will be the first countries in Africa in which we pilot this new approach of building an in-market team to locally tailor our global product to the needs of a specific region.

Twitter is looking for someone who has proven success in collaborating to achieve product-market fit with consumer products in Africa with specialization in West African markets such as Ghana and Nigeria, either through a new venture or within a larger company. You’ll be experienced with partnering with researchers to gain local insights and translating these insights into products that people love. You have a strong, customer-centric approach to product design and have repeatedly used this to deliver past successes. You are a rare blend of product management, product design and engineering.

If this sounds like it might be you, you probably have:

• An ability to develop a deep understanding and empathy for customers whose daily life, circumstances and needs might be very different than your own.
• A strong quantitative and qualitative background to support data-informed decision-making.
• Excellent interpersonal skills which allow you to excel at collaborating with your team and connect with the customers that you’re serving.
• Demonstrated success working in a resource-constrained, highly-ambiguous environment, such as at a startup or new venture.
• A willingness to travel to spend time with your customers and our product teams around the world.
• An ability to leverage systems thinking in your approach to solving problems quickly and efficiently.
• Proficiency in understanding technical constraints and working with Engineering counterparts to find ways to take designs from concepts to production scale.

Qualification Required & Experience

• Experience driving product strategy in collaboration with Product and Engineering leaders.
• Experience working in startups or on highly ambitious zero-to-one projects.
• Proficiency in at least one local language in West Africa region
• 5+ years of experience with user interfaces, interaction paradigms, and visual design patterns as well as experience with a wide variety of software engineering tools and practices.
• Experience prototyping user interfaces for Android, prototyping for iOS using Swift or Objective-C, SwiftUI or UIKit, and building with web technologies (React/JS) are all a plus.
• Strong understanding of accessibility best practices for design and software development.
• You’ve designed end to end product experiences for web and mobile applications.
• You understand software engineering best practices, including agile development, code reviews, design documentation, debugging, and troubleshooting.
• Great communication skills - you’re able to clearly articulate ideas and collaborate with designers, product managers, engineers, and researchers to drive progress.
• Growth mindset and a desire to learn, teach, and mentor.

Location: Ghana

How To Apply For The Job

To submit your application, click on the link below and complete all relevant fields on the online application form.

Click Here To Apply Online

Closing Date: 12 May, 2021

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3.) Analyst, Safety Operations

Twitter Service is seeking a Safety Operations Analyst in Ghana to work closely with policy teams, product, and vendor partners to launch, scale, and optimize solutions for the enforcement of safety and misinformation policies. To help drive Twitter’s vision forward, Twitter is looking for an experienced, data-driven and solutions-oriented individual that can work across teams to ideate and execute safety and misinformation solutions with speed and quality.

What You’ll Do:

As a Safety Operations Analyst, you will deliver efficient and high quality Safety Proactive and Reactive Enforcement models. For this role, we are looking for someone who cares deeply about safety in the Africa region, and can partner with our colleagues to drive a holistic approach to regional safety and misinformation-related enforcement issues.

Main Responsibilities:

• Use market specific knowledge, signals and insights to design and implement scalable solutions to improve the safety support of the Africa region, starting with West African markets
• Develop and manage relationships with cross functional teams in your region,market and beyond to develop meaningful and scalable market solutions
• Develop a deep understanding of safety policies, tools, workflows, and metrics. Act as domain expert and functional specialist for regional stakeholders.
• Work with other market teams to support the development of a standardized market solution Strategy
• Lead initiatives that center around the customer experience and improve policy efficacy, tooling and operational design to increase enforcement quality and reduce risk.
• Influence new strategies, product launches and tactics using analysis and impact metrics to support your positions.
• Articulate our enforcement and product strategies and represent the team as a functional specialist with stakeholders. Set priorities and effectively lead and execute cross-functional projects to further our strategic goals. Partner with user facing teams such as Global Content Partnerships, Sales, and Public Policy to understand their customer needs.
• Work directly with the Twitter Service global leadership team to help prioritize and execute on Africa market strategic objectives.
• Manage communications with vendors and internal escalations teams, drive root-cause-analysis for high visibility/risk escalations, and provide support for scaling solutions. Investigate and resolve high-profile issues thoroughly, and turn around any incidents or negative trends in operational work.
• Monitor operational performance towards key metrics; identify and execute initiatives to increase operational effectiveness.
• Develop and deliver training for various policies and workflows to large regional teams.
• Facilitate feedback loops between product, enforcement, and policy teams.
• Create and maintain documentation of all workflows and operational processes owned by the team.
• Help define quality guidelines and perform quality reviews as needed.
• Be an ambassador for keeping users safe on the platform

Qualification Required & Experience

• Graduate with 4-5+ years of experience in an operational role with a customer focus, or at least 5 years of experience in business process improvement or project management.
• Ability to review sensitive and potentially disturbing content including but not limited to vulgar language, hate speech, violent threats, pornography and other graphic images.
• Fluency in English and Pidgin is required. Additional French fluency is highly preferred.
• A deep/nuanced knowledge of the Africa market (especially West Africa), with regards to cultural issues, political issues, market events, and typical online user behavior.
• Ability to travel up to 10-20% to global offices and vendor locations

Location: Ghana

How To Apply For The Job

To submit your application, click on the link below and complete all relevant fields on the online application form.

Click Here To Apply Online

Closing Date: 12 May, 2021

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4.) Curation Deputy Lead (Desk Lead) – Editorial Curation

Twitter is looking for a highly-skilled Deputy Lead to manage daily content production across products including Twitter Moments and Trending Topics in Nigeria. This role is responsible for overseeing the output of a team focused on quickly, accurately and impartially summarising complex conversations that are unfolding in real-time on Twitter.

This person will work as part of a global, high-performing team to provide 24/7 coverage and ensure the Curators’ work meets our high standards.

This role is based in Accra, Ghana and focused on Nigeria. You may need to work weekends.

Success in this role is measured by:

• Delivering consistently high levels of quality assurance on curated content
• Ensuring curated content is delivered impartially and accurately
• Prioritizing the team’s work effectively under time pressure
• Overseeing all day-to-day curated content decisions and know when to escalate them
• Tracking success metrics and use data to inform and improve content decision-making

Responsibilities:

• Providing easy-to-understand, constructive feedback to aid team and individual development
• Giving feedback to internal Product and Tooling teams
• Encouraging knowledge sharing to prepare the team for covering the most impactful conversations
• Working collaboratively as part of a global team that works with internal partners
• Planning at least one month in advance for major upcoming regional events

Qualification Required & Experience

• BA/BSc degree or equivalent experience
• Written and verbal fluency in English and English Pidgin; other West African languages are a plus
• Excellent written communication skills
• 5+ years of experience working in journalism, publishing, content moderation or similar
• Extensive experience of using Twitter, preferably as a tool in reporting
• Excellent understanding of the Nigerian political system
• Experience with news gathering tools like Tweetdeck, Dataminr for News, etc preferred but not required.

A few other things we value:

• Challenge - We work with Twitter's product and standards teams to solve some of the industry’s hardest content problems. Come to be challenged, learn, and thrive as a curator.
• Diversity - Diversity makes us a better organization and team. We value diverse backgrounds, ideas, and experiences.
• Work-Life Balance - We work hard, but we believe with hard work should come balance.

Location: Accra

How To Apply For The Job

To submit your application, click on the link below and complete all relevant fields on the online application form.

Click Here To Apply Online

Closing Date: 12 May, 2021

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5.) Analyst, Identity Operations

Twitter Service is seeking an Identity Operations Analyst who will be responsible for designing and implementing operational solutions that serve the needs of our customers, stakeholders, legislation, policies, standards, and best practices in the Africa market. To help us drive our vision forward, we are looking for an experienced, data-driven and solutions-oriented individual that can work across teams to ideate and execute solutions with speed and quality.

What you’ll do:

As an Identity Operations Analyst, you will deliver efficient and high quality Identity enforcement models, and act as a point of contact for complex, nuanced issues. In addition to this, you will participate in, contribute or lead cross functional projects with partners throughout the company to implement and operationalize policies and internal tools and features. You will also become an expert in all user Identity issues that we support, including but not limited to account impersonation, account security, access remediation and copyright.

Main Responsibilities:

• Use market specific knowledge, signals and insights to design and implement scalable solutions to improve the Identity support of the Africa region, starting with West African markets
• Develop and manage relationships with cross functional teams in your region,market and beyond to develop meaningful and scalable market solutions
• Work with other market teams to support the development of a standardized market solution Strategy
• Identify and help scope market and regional market goals
• Design and implement scalable Identity enforcement operations
• Act as domain expert and point of contact for internal partners and vendor partners to review and analyze complex issues
• Work cross-functionally and globally with Policy, Product, Engineering, and other internal organizations across Twitter to execute and drive partnerships
• Partner with user facing teams such as Global Content Partnerships, Sales and Public Policy to understand their customer needs
• Be able to understand and articulate our enforcement strategies and represent the team in cross functional discussions with key stakeholders
• Analyze reports and dashboards to monitor and investigate Identity related trends
• Lead project initiatives to find new and innovative ways to consistently improve Identity efforts and user experience
• Manage communication with vendors partners, including answering questions, providing support and working collaboratively on scaling solutions
• Develop and deliver training on various policies and workflows as required
• Help define quality review guidelines and perform quality audits as needed
• Ability to review sensitive and potentially disturbing content including but not limited to vulgar language, hate speech, violent threats, pornography and other graphic images.

Qualification Required & Experience

• BA/BS degree or equivalent local degree or experience required.
• A deep/nuanced knowledge of the Africa market (especially West Africa), with regards to cultural issues, political issues, market events, and typical online user behavior.
• Expert understanding of operational metrics, and strong experience analyzing and using data to identify the root cause of problems, translating trends into actionable insights, and delivering process improvements at-scale.
• Minimum of 4-5+ years of related experience within Identity operations, project or program management, preferably in a fast-paced online support environment or a role involving vendor relationship management.
• Languages Required - English, Pidgin, French (highly preferred)
• Ability to travel up to 10%-20% to global offices and vendor locations

Location: Ghana

How To Apply For The Job

To submit your application, click on the link below and complete all relevant fields on the online application form.

Click Here To Apply Online

Closing Date: 12 May, 2021

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6.) Senior Content Partnerships Manager

The Position

Twitter’s mission is to serve the public conversation, and it’s essential – for the world and for Twitter – to increase the number of people who feel comfortable participating in it. In line with our growth strategy, we’re excited to announce that we are now actively filling for roles in Ghana. Our teams must be more immersed in the rich and vibrant communities that drive the conversations taking place every day across Africa, and we can only do this by engaging local teams and tapping into their expertise and exceptional talent.

Twitter’s Content Partnerships team is looking for a driven, creative, self sufficient and resourceful Senior Partner Manager to join us in Building and leading our strategies and best practices for content in Africa that will help bring the best content to Twitter across News, Sports and Entertainment with a focus on the Nigerian market. Your task: nurture relationships, expand Twitter’s footprint and influence with key media organizations at senior levels across content, marketing, editorial, social and business development. You should have a strong vision for the broad potential of the digital content industry while being focused on scalable impact and immediate opportunities that result in value and growth for Twitter.

What you will do:

• Sign and lead all relationships with Africa content partners, including networks, publishers, producers, music ventures, studios and OTTs with a focus on Nigeria
• Drive innovative media solutions across both major events and daily content that deliver reach and incremental revenue to partners and brings the best content to Twitter
• Collaborate with Business Development and marketing to negotiate innovative content distribution deals, on and off platform
• Champion Twitter partners internally, providing feedback on product and business processes
• Develop cross-platform sponsorship packages for advertisers with Twitter’s partners to drive Partner content monetization
• Collaborate with Communications to amplify twitter initiatives in the region
• Represent Twitter at Industry Events
• Work cross-functionally with other teams to maximize partners’ relationship with Twitter (e.g. Business Development, Legal, Curation, Product , Partnership Solutions, Communications, Marketing, etc.)

Qualification Required & Experience

• BS or BA /MBA Preferred
• 9-12 years of client facing experience in media, content, Business Development and/or sales partnerships with a focus on Nigeria
• Experience working with the Broadcasters, publishers or OTT across News, Sports or Entertainment verticals
• Ability to establish C level relationships and also clearly communicate complex concepts and processes to partners at all levels of management
• Concrete record of partner management
• Familiarity with Twitter's products
• Demonstrated success working with cross-functional teams (product, engineering, legal, marketing, communications, finance, sales, etc.)
• Knowledge of mobile and internet products and technologies
• Creative, innovative thinker who is also operationally rigorous and detail-oriented

Location: Ghana

How To Apply For The Job

To submit your application, click on the link below and complete all relevant fields on the online application form.

Click Here To Apply Online

Closing Date: 12 May, 2021

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7.) Data Specialist, Curation

Twitter is looking for a Data Specialist to help us better understand what users are talking about on the platform. Tracking what users are talking about allows us to serve the best content, make informed product decisions and generally better understand our users and their interests to make Twitter a better and more engaging experience.

Twitter is looking for someone enthusiastic to help us classify Twitter content while helping us to share insights, integrate data with internal Twitter products and facilitate strong internal strategic relationships around the organization. This person will be responsible for classifying content by creating, monitoring, and maintaining an array of logic-based keyword queries. These queries will span a number of Media specific domains including TV, Sports, Brands, Events, Celebrities, Movies and more. Twitter is looking for someone to track these conversations in the Nigerian market.

Who You Are?

The ideal candidate is a team player while also being an independent thinker. This candidate is someone who has a thirst for understanding what is happening in the world (especially on Twitter) and a desire to help drive a more engaging user experience. This candidate is someone who is equally as excited to learn new things as they are to work on a team and help teach others. Finally, this candidate is someone who is detail oriented and meticulous about their work while also remaining flexible to change and comfortable with multitasking.

If this sounds like it might be you, you probably have:

• A love for the Twitter product and how it is used around the world
• A passion for Pop Culture and a strong knowledge/interest of the Media World
• Excellent communication and interpersonal skills and the ability to work effectively across different areas of a business
• Experience working to deadline, delivering solutions to unstructured business challenges in ambiguous and fast-paced environments
• Good time management skills
• A strong attention to detail and are highly organized
• Advanced ability for problem solving

Qualification Required & Experience

• Fluent in English and while this role is primarily focused on English and English Pidgin content, working proficiency in one or more of the following languages is an advantage: Yoruba, Hausa and Igbo.
• Cultural understanding of the Nigerian news, politics, and events
• BS degree in Business, Communications, Marketing, or other related field
• 1-2 years experience in a media related field

Location: Ghana

How To Apply For The Job

To submit your application, click on the link below and complete all relevant fields on the online application form.

Click Here To Apply Online

Closing Date: 12 May, 2021

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8.) Vendor Manager, Twitter Service

Twitter is seeking a Vendor Manager who will support the end-to-end vendor relationship for suppliers. You will utilize systems knowledge, analytical capabilities to ensure that vendor support performance obligations are being met across multiple programs. Through effective administration, you will help define and maximize value out of existing supplier engagements. This is an individual contributor (IC) role.

What You’ll Do:

• Work with internal/external stakeholders and vendor partners, which will include executing operational strategies for Twitter’s global outsourcing model, through proactive communication and facilitation of cross-functional projects.
• Collaborate with vendor counterparts in regards to onboarding and offboarding of agents, process excellence and improvements, infrastructure support.
• Process and utilize metrics and analytics to make recommendations and identify continuous improvement and cost effective solutions.
• Continuously strive towards improving efficiency, reducing waste and adding value to existing processes and workflows.
• Facilitate innovative initiatives by developing a deep understanding of business requirements and maximizing value from vendor partners.

Qualification Required & Experience

Minimum Qualifications

• BA/BS degree or local equivalent
• 3-4 years of working experience in project management
• Have prior vendor support, relationship management, and/or engagement experience (2+ years)
• Experience working with content management systems
• Comfortable with analytics
• Experience working with West African and African markets

Preferred Qualifications

• Degree in Business, Statistics, or Data Analytics
• Experience working in hi-tech, online or telecommunications industries
• Languages strongly preferred: English, French, and Pidgin
• Experience with Business Process Outsourcing, Lean Six Sigma, Kaizen or PMP
• Domain and Industry Experience: Background experience with call center services, data analysis, tech troubleshooting, social media / content moderation background
• Experience working in hi-tech, online or telecommunications, COMO industries
• Languages strongly preferred: English, French, and Pidgin
• Active, passionate Twitter user with strong interest in social media

Location: Ghana

How To Apply For The Job

To submit your application, click on the link below and complete all relevant fields on the online application form.

Click Here To Apply Online

Closing Date: 12 May, 2021

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9.) Curation Lead – Editorial Curation

Twitter is looking for a passionate people manager to take on the role of Curation Lead for Nigeria. This person will manage a team that is focused on quickly, accurately and impartially summarising complex conversations that are unfolding in real-time on Twitter and important to users in Nigeria.

The Lead for Nigeria will be responsible for overseeing the management of the team and driving key projects to ensure the team delivers on its goals and strategy.

This role is located in Accra, Ghana and focused on Nigeria. You may need to work weekends.

The ideal candidate will have experience in people and project management in journalism, content moderation or a similar industry. They will have a passion for growing and developing an ambitious, mission-driven group of individuals.

The ideal candidate for this role should have a deep, non-partisan, understanding of Nigerian news and politics. They should feel comfortable fact-checking content related to politics, social justice, medical science or local news.

They must be able to display an expert knowledge of media law and a strong understanding of Twitter’s role in the world as well as general knowledge across News, Sports and Entertainment verticals.

While this role is primarily focused on English and English Pidgin content, working proficiency in one or more of the following languages is an advantage: Yoruba, Hausa and Igbo.

Success in this role is measured by:

• Implementing Editorial Curation’s strategy for success on a market level
• Driving Curation’s involvement in cross-functional projects related to company priorities
• Building a positive, proactive and inclusive team culture that makes all Tweeps feel like their contribution matters
• Selecting, training and managing a team of Curators of varying levels of experience
• Ensuring the team has a well-rounded and diverse set of skills and knowledge

Responsibilities:

• Providing easy-to-understand, constructive feedback to help team and individual development
• Planning and optimizing the team’s schedules and working patterns
• Preparing at least six months in advance for major upcoming global events
• Identify new processes, tools and workflows to improve the effectiveness of team performance

Qualification Required & Experience

• BA/BSc degree or equivalent experience
• Written and verbal fluency in English; other west African languages are a plus
• Excellent written communication skills
• 6-8+ years of experience working at management level in journalism, content moderation or similar
• Excellent understanding of the Nigerian political system
• Extensive experience of using Twitter, preferably as a tool in reporting
• Experience with news gathering tools like Tweetdeck, Dataminr for News, etc preferred but not required.

A few other things we value:

• Challenge - We work with Twitter's product and standards teams to solve some of the industry’s hardest content problems. Come to be challenged, learn, and thrive as a curator.
• Diversity - Diversity makes us a better organization and team. We value diverse backgrounds, ideas, and experiences.
• Work-Life Balance - We work hard, but we believe with hard work should come balance.

Location: Accra

How To Apply For The Job

To submit your application, click on the link below and complete all relevant fields on the online application form.

Click Here To Apply Online

Closing Date: 12 May, 2021

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10.) Senior Researcher – Global Participation

Responsibilities:

• Lead purposeful relationship-building with a wide array of partners and other research teams
• Lead the proactive discovery, exploration, development and presentation of insights to drive strategy in the global participation space
• Partner with Design, Product, Engineering and Data Science teams to build in research at multiple stages of the product development process
• Collaborate with domestic and international research and product partners
• Ensure problems are approached through the integration of multiple data streams, including qualitative and quantitative research along with cultural trends and patterns
• Advocate for insights in order to drive action and impact by providing compelling narratives and artefacts
• Lead purposeful relationship-building with a wide array of partners and other research teams
• Promote and lead the building of foresight and synthesis of trends through investigation of rapidly shifting marketplace dynamics, emerging data sources & technologies and the ever-changing consumer and business landscape to drive better business decisions around emerging opportunities

Qualification Required & Experience

• 7+ years conducting user research and/or market research, with an excellent command of both qualitative and quantitative methods
• Experience working with teams and conducting research globally, across culture and languages
• Experience working in startups or on highly ambitious zero-to-one projects.
• Fluency in English. Fluency in at least one local language in West Africa
• Bachelor's Degree (minimum requirement)
• (Optional) Advanced degree in Business (MBA), Communication, Psychology, or a related field
• Strong foundational knowledge of qualitative and quantitative research tools and techniques
• An ability to develop a deep understanding and empathy for customers whose daily life, circumstances and needs might be very different than your own.
• A track record of thought leadership and delivering research to inform business, marketing and product development strategies and roadmaps
• An entrepreneurial mindset and a creative approach to problem-solving
• Strong cross-organizational negotiating and influencing skills with the ability to sell an idea
• Forward thinking
• Ability to manage through ambiguity, proactively assess needs and create plans
• Demonstrated ability to prioritize initiatives
• Strong business acumen; an understanding of business goals, strategies and pressures while being aware of industry trends and competitive actions as a context for doing research
• Ability to build collaborative relationships remotely and cross-functionally to influence strategy and decisions
• Can express ideas clearly and simply; listen to others; create an environment where all are comfortable expressing thoughts; and promote timely and ongoing flow of information
• Strong project management skills and experience guiding multiple internal and/or outsourced projects simultaneously
• A growth mentality that fuels your desire to constantly learn and improve
• Excellent written and verbal communication
• Detail oriented and able to manage multiple projects simultaneously
• Interested in new and experimental methodologies
• Have demonstrated experience discovering, synthesizing, and socializing actionable insights that have shaped product strategy and produced a business impact

Location: Ghana

How To Apply For The Job

To submit your application, click on the link below and complete all relevant fields on the online application form.

Click Here To Apply Online

Closing Date: 12 May, 2021

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11.) Curator

Responsibilities:

• Curate live updates around various topics and events across civic integrity, local news, misinformation, entertainment and sports for Twitter customers
• Weave together stories from sequences of Tweets
• Identify events and emerging trends on Twitter that will drive unique content experiences
• Work cross-collaboratively with teammates and internal stakeholders to create strategies for key events in West Africa time zone

Qualification Required & Experience

Must haves:

• Strong real-time news judgment: Able to provide timely and accurate coverage of the most impactful conversations on the platform.
• Excellent editing skills. Can quickly identify ways to improve copy and effectively communicate changes while working with others in the team.
• Use Twitter and very familiar with the product
• Experience in online content moderation
• Excellent understanding of the Nigerian political system
• Deadline-oriented and thrives in fast-paced, changing environments
• Fluency and ability to read and write in English and Pidgin English

Nice to haves:

• An interest in Machine Learning and Human-in-the-Loop technology
• Multilingual in additional Nigerian languages like Yoruba, Igbo or Hausa
• Experience or aptitude for news gathering tools like Tweetdeck, Dataminr for News preferred but not required.
• Experience with JIRA

Location: Ghana

How To Apply For The Job

To submit your application, click on the link below and complete all relevant fields on the online application form.

Click Here To Apply Online

Closing Date: 12 May, 2021

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12.) Senior Communications Manager

Twitter is looking for a public relations expert to help manage public communications for Twitter in Africa with a focus on Ghana and Nigeria. The ideal candidate will have strong relationships with local media and the ability to create and implement strategic PR plans that support Twitter’s business objectives. This role requires the ability to explain the dimensions of Twitter’s policies, product strengths and strategic vision to diverse audiences across all channels of communication. Twitter’s ideal candidate will be proactive, hard-working, creative, and have a love of consumer technology and Twitter.

What you’ll do:

• Develop a proactive communications strategy
• Work with the technology media to highlight product announcements and explain new features
• Support the business by communicating the value of Twitter by creating outstanding B2B campaigns
• Implement programs and campaigns, in conjunction with PR agencies and partners, that help drive user growth and engagement
• Manage incoming media inquiries and develop close relationships with key reporters / publications
• Develop and write communication plans, blog posts, statements, and Tweets
• Identify relevant speaking opportunities, manage incoming requests, and train and support speakers at public events
• Collaborate closely with the EMEA communications lead in Dublin, the global communications team in San Francisco, and other country communications teams to ensure that local initiatives are consistent with the global strategy
• Manage local PR agencies

Qualification Required & Experience

Who you are:

• Minimum of ten years experience. Ideally across several verticals like B2C, B2B, Policy, Product and/or Corporate communications.
• Experience in planning and leading communications campaigns, ideally at both a PR agency and in-house
• Hands-on experience with consumer technology and/or media company
• Strong writing, editing and messaging skills
• Strong skills in collaboration, project management and strategic planning
• Existing relationships with local media. Ability to thrive in a fast-paced environment
• Flexible, amiable, a good colleague and collaborator
• Strong organizational and project management skills
• Communication skills that make working with remote colleagues efficient and effective
• Ability to work independently and proactively to develop / execute on programs and achieve measurable results
• Fluency in English. Fluency in at least one local language in West Africa region

Location: Ghana

How To Apply For The Job

To submit your application, click on the link below and complete all relevant fields on the online application form.

Click Here To Apply Online

Closing Date: 12 May, 2021

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