Job Vacancies @ West Africa Vocational Education (WAVE) – 4 Positions

WAVE is solving what is arguably the biggest challenge on the continent: youth unemployment. In West Africa, 40-85% of youth, more than 50 million, are either unemployed or underemployed. Meanwhile, job creation in the region is on the rise. The disconnect between work-ready youth and the employment market must be bridged.
We are recruiting to fill the following positions below:
1.) Social Media Manager / Content Creator
2.) Operations Manager
3.) Administrative / Customer Relations Officer
4.) Admin & Member Relations Officer
See job details and how to apply below.
1.) Social Media Manager / Content Creator
Job Title: Social Media Manager / Content Creator
Location: Lekki, Lagos
Work Schedule: Hybrid (2–3 days in the office per week)
Job Summary
- The company is seeking a creative and results-driven Social Media Manager / Content Creator to grow its brand online, engage with communities, and drive awareness of its offerings.
Responsibilities
- The Social Media Manager / Content Creator will be responsible for managing the company’s online presence, producing engaging content, and building a thriving digital community.
- This role requires a creative individual with strong graphic design skills, experience in content creation, and a proven track record of growing social media platforms.
- The ideal candidate is proactive, tech-savvy, and able to work independently while contributing to overall marketing strategies.
Social Media Strategy & Management:
- Develop, implement, and manage social media strategies to enhance brand awareness.
- Oversee all social media accounts and ensure consistent branding across platforms.
- Track engagement, growth, and other KPIs to measure social media effectiveness.
- Stay up-to-date with trends, hashtags, and best practices in the digital space.
Content Creation & Graphic Design:
- Produce high-quality visuals, graphics, videos, and written content for social media campaigns.
- Create content that is engaging, on-brand, and aligned with the company’s marketing objectives.
- Edit, schedule, and publish posts across social platforms.
- Collaborate with marketing and sales teams to ensure content supports business goals.
Community Management & Engagement:
- Grow and manage online communities on platforms like Instagram, LinkedIn, Facebook, and others.
- Respond to comments, messages, and inquiries professionally and promptly.
- Encourage interaction, engagement, and sharing to increase community participation.
- Monitor feedback and sentiment to inform content and communication strategies.
Performance Analysis & Reporting:
- Track metrics to assess the effectiveness of campaigns and content.
- Generate regular performance reports highlighting insights and areas for improvement.
- Use data to make recommendations for content optimization and audience growth.
Requirements
- Minimum B.Sc. Degree in Marketing, Mass Communication, Graphic Design, or related field.
- At least 2 years of professional experience in social media management, content creation, or digital marketing.
- Strong graphic design skills and familiarity with tools such as Canva, Adobe Creative Suite, or similar.
- Proven track record of growing and managing social media communities.
- Excellent communication, writing, and storytelling abilities.
- Proactive, creative, and able to work independently in a hybrid environment.
- Tech-savvy, with a strong understanding of social media analytics and digital marketing tools.
Salary
N200,000 - N300,000 Monthly.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should send their CV to: recruitments@waveacademies.org using the job title as the subject of the email.
2.) Operations Manager
Job Title: Operations Manager
Location: Lekki, Lagos
Work Schedule: Monday - Friday, 9:00 AM–5:00 PM
Job Summary
- The Operations Manager will oversee the daily operations of the business, design and implement effective systems, and ensure the organisation runs smoothly and efficiently.
- The ideal candidate is a forward thinker who is proactive, business-minded, and able to translate strategy into actionable operations.
- You must be able to work independently, lead teams effectively, and contribute to the company’s growth and expansion.
Responsibilities
Organisational Operations Management:
- Oversee day-to-day running of the business to ensure seamless operations.
- Develop, implement, and refine operational structures, workflows, and business processes.
- Monitor internal operations to identify gaps, inefficiencies, or opportunities for improvement.
- Ensure departmental alignment with company goals and maintain consistent communication across teams.
Strategy, Planning & Policy Development:
- Develop operations strategies that support business growth and expansion.
- Create, review, and enforce operational policies, SOPs, and guidelines.
- Support leadership in planning long-term organisational initiatives.
- Conduct periodic operational reviews and present data-driven recommendations for improvement.
Performance Management & Leadership:
- Lead, supervise, and support internal teams to optimize service delivery.
- Create a performance-driven culture by setting KPIs, tracking performance, and providing feedback.
- Mentor and coach team members to enhance productivity and accountability.
- Foster a collaborative work environment that promotes innovation and continuous improvement.
Process Optimization & Business Efficiency:
- Use data and analytics to improve operational efficiency and reduce bottlenecks.
- Design and manage operational dashboards, performance trackers, and reporting tools.
- Ensure operational consistency, quality control, and compliance across the organization.
- Oversee and manage vendor and stakeholder relationships where necessary.
Administrative & Reporting Functions:
- Ensure all administrative systems, records, and documentation are properly maintained.
- Prepare weekly and monthly operational reports for management review.
- Oversee inventory, office logistics, facility management, and resource allocation.
- Ensure smooth coordination between operations, sales, finance, and other departments.
Requirements
- Minimum of a B.Sc. Degree in Business Administration, Management, Estate Management, or a related field.
- A master's degree (MBA or relevant field) is an added advantage.
- 4 - 5 years proven experience in a leadership or managerial role, preferably within real estate or related industries.
- Strong understanding of operations management, business structures, and organisational processes.
- Ability to develop operational strategies, policies, and systems.
- Proactive, smart, solution-driven, and able to work with minimal supervision.
- Excellent leadership, communication, and team-management skills.
- Proficient in Excel and comfortable working with data and performance metrics.
- Ability to work independently and collaboratively in a fast-paced environment.
Salary
N300,000 - N400,000 Monthly.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should send their CV to: recruitments@waveacademies.org using the job title as the subject of the email.
3.) Administrative / Customer Relations Officer
Job Title: Administrative / Customer Relations Officer
Location: Lagos
Job Summary
- We are seeking an excellent and well experienced Administrative cum Member Relations Officer to serve as the first point of contact for members and guests, delivering a warm, professional and organized front-of-house experience.
- This role combines administrative efficiency with genuine hospitality, ensuring every visit to reflect the Club’s standard of privacy, care, and excellence.
- This role requires excellent communication skills, interpersonal relations skills, and organizational skills to ensure seamless service delivery.
Responsibilities
- Greet and assist members and guests professionally, ensuring a welcoming atmosphere.
- Manage check-ins, verify access, and maintain accurate attendance records.
- Handle calls, emails, and inquiries courteously, providing information on club activities and policies.
- Ensure the reception and entry area remain tidy, organised, and welcoming at all times.
- Deliver attentive, solution-driven service, addressing member needs and concerns promptly with discretion and empathy.
- Coordinate with other departments to ensure smooth service and event execution.
- Maintain membership and attendance databases; prepare reports as needed.
- Support data entry, documentation, and general administrative tasks.
- Assist management with operational and project-related duties.
- Assist with bookings, reservations, and member communications to ensure seamless experiences.
- Promote a safe and secure environment for members, guests, and staff.
- Ensure all visitor protocols, access permissions, and confidentiality guidelines are followed at all times.
Requirements
- HND or B.sc degree in Business Administration, Management, Hospitality, Communications or any related field of study.
- Proven 1-2 years experience in customer service or hospitality, preferably in a private club, hotel, or similar service-focused setting.
- Strong communication and interpersonal skills, with a friendly and professional demeanor.
- Proven track record of handling client/member inquiries and managing administrative tasks efficiently.
- Ability to multitask, prioritise responsibilities, and remain composed in a fast-paced environment.
- Proficiency in Microsoft Office Suite and experience with reservation or CRM systems.
- Knowledge of email communication tools and data entry software.
- Strong problem-solving ability and good judgment when handling member needs or unexpected issues.
- Accuracy in record-keeping, scheduling, and report preparation.
- Confidential and trustworthy with sensitive information.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should send their CV to: recruitments@waveacademies.org using the job title as the subject of the email.
4.) Admin & Member Relations Officer
Job Title: Admin & Member Relations Officer
Location: Lagos
Description
- Our client is seeking an excellent and well experienced Administrative cum Member Relations Officer to serve as the first point of contact for members and guests, delivering a warm, professional and organized front-of-house experience.
- This role combines administrative efficiency with genuine hospitality, ensuring every visit to reflect the Club’s standard of privacy, care, and excellence.
- This role requires excellent communication skills, interpersonal relations skills, and organizational skills to ensure seamless service delivery.
Key Responsibilities
- Greet and assist members and guests professionally, ensuring a welcoming atmosphere.
- Manage check-ins, verify access, and maintain accurate attendance records.
- Handle calls, emails, and inquiries courteously, providing information on club activities and policies.
- Ensure the reception and entry area remain tidy, organised, and welcoming at all times.
- Deliver attentive, solution-driven service, addressing member needs and concerns promptly with discretion and empathy.
- Coordinate with other departments to ensure smooth service and event execution.
- Maintain membership and attendance databases; prepare reports as needed.
- Support data entry, documentation, and general administrative tasks.
- Assist management with operational and project-related duties.
- Assist with bookings, reservations, and member communications to ensure seamless experiences.
- Promote a safe and secure environment for members, guests, and staff.
- Ensure all visitor protocols, access permissions, and confidentiality guidelines are followed at all times.
Requirements
- HND or BSc degree in Business Administration, Management, Hospitality, Communications or any related field of study.
- Proven 1-2 years experience in customer service or hospitality, preferably in a private club, hotel, or similar service-focused setting.
- Strong communication and interpersonal skills, with a friendly and professional demeanor.
- Proven track record of handling client/member inquiries and managing administrative tasks efficiently.
- Ability to multitask, prioritise responsibilities, and remain composed in a fast-paced environment.
- Proficiency in Microsoft Office Suite and experience with reservation or CRM systems.
- Knowledge of email communication tools and data entry software.
- Strong problem-solving ability and good judgment when handling member needs or unexpected issues.
- Accuracy in record-keeping, scheduling, and report preparation.
- Confidential and trustworthy with sensitive information.
Salary
N100,000 - N150,000 per month.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should send their CV to: recruitments@waveacademies.org using the job title as the subject of the mail.