🇳🇬 Job Vacancies @ Alfred and Victoria Associates – 16 Positions

Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high demand of today’s emerging market. AVA has three major arms which have been streamlined to meet our customer's needs. The three major arms are: Consulting, Recruitment and Training.

Alfred & Victoria Associates has become one of the most sought after Human Capital Development Organization in recent times. She is fast becoming the distinguished strategic partner required in all sectors of the economy, and also in the fast growing world of outsourcing which is now in huge demand in all profession.

We are recruiting to fill the following positions below:

1.) Technician (Electrician)
2.) Technician on Bike (Mechanic)
3.) Outdoor Sales Representative
4.) Technician, Mechanic
5.) Technician Rewinder
6.) Marketing Manager
7.) Purchasing / Procurement Clerk
8.) IP Operations Engineer
9.) Account Management Officer
10.) Enterprise Sales Executive (ISP)
11.) Field Engineer
12.) Support Engineer
13.) Service Manager
14.) Auto Parts Manager
15.) NMC Operator
16.) Assistant Head, Academy

Job Title: Technician (Electrician)

Location: Apapa, Lagos
Employment Type: Full-time

Job Summary

• Responsible for installing and repairing complex electrical control, wiring, and lighting systems working from a technical blueprint.
• To perform in this role you need an electrician degree from a technical college and experience in the field working on simple and complex electrical systems.

Responsibilities

• Install, maintain and repair electrical control, wiring, and lighting systems.
• Read technical diagrams and blueprints.
• Perform general electrical maintenance.
• Inspect transformers and circuit breakers and other electrical components.
• Troubleshoot electrical issues using appropriate of testing devices.
• Repair and replace equipment, electrical wiring, or fixtures.
• Follow National Electrical Code state and local building regulations.
• Circuit breaker corrective maintenance.
• Good knowledge of heating and air conditioning systems.
• Good knowledge of various test equipment.

Requirements

• High School Diploma.
• Electrician Degree from a technical college.
• Completion of electrician apprenticeship.
• 4 years experience working as an electrician.
• Deep electrical system, power generation, blueprints and maintenance and repair knowledge.
• Experience in industrial and/or commercial electrical systems
• Demonstrable ability to use electrical and hand tools (e.g. wire strippers, voltmeter etc.) and electrical drawings and blueprints
• Thorough knowledge of safety procedures and legal regulations and guidelines.
• Excellent critical thinking and problem-solving ability.

Salary
Very Attractive.

Application Closing Date
6th January, 2023.

Method of Application
Interested and qualified candidates should send their tailored CV to:

apply@alfred-victoria.com

using the Job Title as the subject of the mail.

Note: Any application received after this will be automatically rejected.

Job Title: Technician on Bike (Mechanic)

Location: Apapa, Lagos
Employment Type: Full-time

Job Summary

• Bike mechanics, repair fleet bikes and teach participants how to repair and maintain their own bikes.
• Enforce systems to ensure quality customer care and equipment repair.
• Identifying what needs to be done and doing it.

Requirements

• High School Diploma.
• Mechanic Degree from a technical college.
• Completion of electrician apprenticeship.
• 4 years’Experience working as an electrician.
• Deep mechanical system, power generation, blueprints and maintenance and repair knowledge.
• Experience in industrial and/or commercial electrical systems
• Demonstrable ability to use electrical and hand tools (e.g. wire strippers, voltmeter etc.) and electrical drawings and blueprints
• Thorough knowledge of safety procedures and legal regulations and guidelines.
• Excellent critical thinking and problem-solving ability.

Skills:

• Attention to detail.
• Knowledge of a variety of bike types and brands.
• Communication skills.
• Understanding of bike parts.
• Ability to lift heavy bikes.
• Customer service skills.
• Mechanical aptitude.
• Manual dexterity.

Salary
N100,000 monthly

Application Closing Date
6th January, 2023.

Method of Application
Interested and qualified candidates should send their tailored CV to:

apply@alfred-victoria.com

using the Job Title as the subject of the mail.

Note: Any application received after this will be automatically rejected.

Job Title: Outdoor Sales Representative

Location: Apapa, Lagos
Employment Type: Full-time

Job Summary

• An outside sales representative conducts sale out in the field via face-to-face interactions with both potential and existing customers.
• They are responsible for offering the best possible customer experience as well as providing hands-on explanations of any new or updated products when necessary.

Responsibilities

• Presenting sales proposals to potential customers.
• Evaluating customer needs.
• Selling company products or services (Generator).
• Educating customers on products and services.
• Developing effective sales strategy.
• Identifying opportunities to improve sales performance.

Requirements

• Bachelor's Degree or equivalent experience in Business.
• 3+ years' of sales consulting or business intelligence experience.
• Excellent written and verbal communication skills.
• Ability to multi-task, organize, and prioritize work.

Salary
N100,000 monthly

Application Closing Date
6th January, 2023 (3pm).

Method of Application
Interested and qualified candidates should send their tailored CV to:

recruitment@alfred-victoria.com

using the Job Title as the subject of the mail.

Note: Any application received after this will be automatically rejected.

Job Title: Technician, Mechanic

Location: Apapa, Lagos
Employment Type: Full-time

Job Summary

• Installing and performing diagnostic tests on mechanical systems. Developing and implementing mechanical maintenance plans to prevent costly equipment breakdowns.
• Troubleshooting mechanical malfunctions and breakdowns, as well as performing repairs.

Responsibilities

• Install, maintain and repair mechanical control, wiring, and lighting systems.
• Read technical diagrams and blueprints.
• Perform general mechanical maintenance.
• Inspect transformers and circuit breakers and other mechanical components.
• Troubleshoot mechanical issues using appropriate of testing devices.
• Repair and replace equipment, mechanical wiring, or fixtures.
• Follow National Electrical Code state and local building regulations.
• Circuit breaker corrective maintenance.
• Good knowledge of heating and air conditioning systems.
• Good knowledge of various test equipment.

Requirements

• High School Diploma.
• Mechanic Degree from a technical college.
• Completion of electrician apprenticeship.
• 4 years experience working as an electrician.
• Deep mechanical system, power generation, blueprints and maintenance and repair knowledge.
• Experience in industrial and/or commercial electrical systems
• Demonstrable ability to use electrical and hand tools (e.g. wire strippers, voltmeter etc.) and electrical drawings and blueprints.
• Thorough knowledge of safety procedures and legal regulations and guidelines.
• Excellent critical thinking and problem-solving ability.

Salary
N100,000 monthly

Application Closing Date
6th January, 2023 (3pm).

Method of Application
Interested and qualified candidates should send their tailored CV to:

apply@alfred-victoria.com

using the Job Title as the subject of the mail.

Note: Any application received after this will be automatically rejected.

Job Title: Technician Rewinder

Location: Apapa, Lagos
Employment Type: Full-time

Job Summary

• Rewind and produce coils; replace and prepare components, such as the stator core for winding or the wound motor for dipping; test the engine to ensure that repairs were successful.
• A motor rewinderchecks, repairs and replaces electrical accessories in a motor, such as relays, batteries and resistance boxes.
• They check and troubleshoot wiring and electrical connection issues.

Responsibilities

• Rewinding of alternator.
• Removal and fixing of main alternator at sites.
• Inspection of main alternator / fault finding.
• Trouble shooting at sites.
• Rewinding of main alternator and electric motor.
• Removal and fixing of main alternator at sites.
• Servicing of main alternator.

Requirements

• High School Diploma.
• Electrician Degree from a technical college.
• Completion of electrician apprenticeship.
• 4 years experience working as an electrician.
• Deep electrical system, power generation, blueprints and maintenance and repair knowledge.
• Experience in industrial and/or commercial electrical systems
• Demonstrable ability to use electrical and hand tools (e.g. wire strippers, voltmeter etc.) and electrical drawings and blueprints
• Thorough knowledge of safety procedures and legal regulations and guidelines.
• Excellent critical thinking and problem-solving ability.

Salary
N100,000 monthly

Application Closing Date
6th January, 2023 (3pm).

Method of Application
Interested and qualified candidates should send their tailored CV to:

apply@alfred-victoria.com

using the Job Title as the subject of the mail.

Note: Any application received after this will be automatically rejected.

Job Title: Marketing Manager

Location: Apapa Oshodi Express Way, Lagos

Job Summary & Purpose

• We are seeking an innovative Marketing Manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

Job Responsibilities
Part but not limited to:

• Develop and ensure implementation of marketing communication strategy.
• Ensure brand visibility via appropriate communication channels (e.g. print, electronics and/or social media).
• Collaborate with Head, Marketing and Communications to design appropriate marketing solution to drive sales, and customer retention.
• Keep abreast of global and local best practices as it relates to the unit’s activities.
• Continuously review the unit’s activities, make recommendations for improvement and implement approved initiatives to ensure enhanced performance of the team.
• Identify required resources and articulate effective funding to achieve the unit’s strategy.
• Establish and maintain relationships with key internal and external stakeholders especially media agencies
• Coordinate all activities of the marketing communication function and ensure compliance with defined policies, procedures and guidelines.
• Execute marketing communication plans for promotions, events/sponsorship and other marketing activities/initiatives.
• Coordinate all marketing/brand related communications (graphic and print materials) originating from the organization and ensure quality and consistency with the preferred brand image and established specifications/standards.
• Ensure all marketing communications address specific information needs of target markets as well as provide clarity on products and service offerings.
• Provide input to all marketing communication contracts with vendors/media agencies as required and monitor their activities to ensure adherence with Service Level Agreements.
• Ensure constant accessibility to accurate product information by relevant users (existing/ prospective customers)
• Ensure consistency of brand identity with its international operations and ensure that all enhancements/modifications to the brand policy are effected as required.
• Manage inter-functional relations to ensure synergy across the various departmental functions
• Monitor and control the budgetary needs of the unit.
• Prepare/compile agreed periodic activity and performance reports for the attention of the General Manager.
• Perform other duties as assigned by the Head, Marketing and Communications and the General Manager.

Requirements

• BA / B.Sc or equivalent in Social Sciences with a minimum of 5 years cognate experience in related field
• Master’s Degree in Marketing or professional certifications in Marketing is an added advantage
• Successful track record in developing marketing plans and campaigns
• Experience in collaboration and management of external partners (distributors, agents, etc.)

Key Skills & Competencies:

• Strategic thinking
• Innovative, Creative and Result Oriented
• Stakeholder Relationship Management
• Possesses exceptional verbal and written communication skills as well as strong and persuasive presentation abilities.
• Ability to network and effectively leverage professional contacts.
• Delivers measurable results within a defined budget.

Salary
Very Attractive

Application Closing Date
13th January, 2023 (3pm).

Method of Application
Interested and qualified candidates should send their tailored CV to:

recruitment@alfred-victoria.com

using the Job Title as the subject of the mail.

Note: Any application received after this will be automatically rejected

Job Title: Purchasing / Procurement Clerk

Location: Lagos
Employment Type: Full-time

Job Overview

• Procurement clerks are responsible for sourcing and purchasing the materials, supplies, equipment, and services that their company needs to operate.
• Purchasing Clerks compile requests for materials, prepare purchase orders, keep track of purchases and supplies, and handle inquiries about orders. They gather information and records to draw up purchase orders for procurement of materials and services. They make sure that what was purchased arrives on schedule and meets the company’s specifications.
• Purchasing Clerks respond to customer and supplier inquiries about order status, changes, or cancellations. They also monitor inventory, perform buying duties when necessary, and contact suppliers to schedule or expedite deliveries. They compare prices, specifications and delivery dates to assist in determining the best bid, track the status of requisitions, contracts and orders, and calculate relevant costs.

Essential Duties

• Prepare purchase orders and send copies to suppliers and to departments originating requests.
• Determine if inventory quantities are sufficient for needs, ordering more materials when necessary.
• Evaluate current and new suppliers to determine optimal setup for supply contracts, taking into account costs, delivery times, product quality and available inventory
• Analyze supply contracts, financial reports and other data using accepted optimization models to determine which vendors best meet company needs and project requirements
• Participate in negotiations with vendors, including researching prices, products and other data beforehand and coordinating with suppliers to create optimal purchasing contracts
• Respond to customer and supplier inquiries about order status, changes, or cancellations.
• Contact suppliers in order to schedule or expedite deliveries and to resolve shortages, missed or late deliveries, and other problems.
• Oversee fulfillment of supply contracts by verifying quantity and quality of incoming shipments, checking invoices for accuracy, ensuring compliance with contractual regulations and working with vendors as necessary to resolve any discrepancies
• Create and maintain computerized database of supply purchase orders, paid invoices, goods delivered, product and raw material quality, current inventory and future order scheduling
• Prepare, maintain, and review purchasing files, reports and price lists.
• Compare prices, specifications, and delivery dates in order to determine the best bid among potential suppliers.
• Research suppliers for the purchasing department for a variety of goods and services and prepare reports summarizing findings
• Track the status of requisitions, contracts, and orders.
• Calculate costs of orders, and charge or forward invoices to appropriate accounts.
• Compare suppliers' bills with bids and purchase orders in order to verify accuracy.
• Approve bills for payment.
• Locate suppliers, using sources such as catalogs and the internet, and interview them to gather information about products to be ordered.
• Maintain knowledge of all organizational and governmental rules affecting purchases, and provide information about these rules to organization staff members and to vendors.
• Monitor in-house inventory movement and complete inventory transfer forms for bookkeeping purposes.
• Monitor contractor performance, recommending contract modifications when necessary.

Requirements

• Degree in Accounting, Business Management or a similar field preferred.
• Minimum of 2 years of related work experience
• Excellent negotiating abilities
• Strong interpersonal skills and decision-making ability
• Solid understanding of supply chain concepts and supplier analysis methods
• Proficiency in Microsoft Office and purchasing software.
• Strong communication and negotiation skills.
• Good analytical and strategic thinking skills.
• Supervisory and management experience.
• Attention to detail.

Salary
Very Attractive.

Application Closing Date
3pm, 31st January, 2023.

Method of Application
Interested and qualified candidates should send their tailored CV to:

recruitment@alfred-victoria.com

using the job title as the subject of the mail.

Note: Any application received after the closing date will be automatically rejected.

Job Title: IP Operations Engineer

Location: Lekki Phase 1, Lagos
Employment Type: Full-time

Duties and Responsibilities

• Provide technical support for corporate clients.
• Design implements and support IT, Security and Network Solutions for corporate clients.
• Troubleshoot Core network problems.
• Upgrade core network equipment and configuration

Personal Responsibilities

• Report to the Head of Department.
• Responsible for all assigned equipment to his team.
• Should maintain a high level of personal responsibility in order to be an example to his colleagues.
• Abide and apply the rules and regulations of the department and the company as a whole.
• Responsible for achieving any assignment given by his Manager
• Keeping up to date with departmental and company notification via Emails, Notice board and other mediums
• Keeps himself up-to-date with the technologies required by companies.
• High ability and readiness for any kind of urgent intervention at client sites to meet SLAs.

Academic / Education Qualifications

• BSc or equivalent in Computer Science, Computer Communication Engineering or Telecom.

Certifications:

• CCNA is a must.
• CCNP is preferable.

Experience:

• At least 3 years proven hands-on experience in network engineering

Language Qualifications:

• Good verbal and writing skills in English are mandatory.

Technical Skills:

• In depth knowledge of TCP/IP protocol stack
• Configuration and maintenance of network equipment including routers, switches, Firewalls
• Experience in Mikrotik and cisco devices configuration
• Solid Understanding of Layer 3 technologies (EIGRP, OSPF, BGP..) and layer 2 technologies(VLAN, trunks, STP..)
• Maximizing network performance through ongoing monitoring and troubleshooting
• Good Knowledge in Unix Servers (Redhat, Centos, and Debian…)
• Ability to understand and work on new technologies and to quickly adopt to equipment made by different vendors.
• Ability to design topologies and provide consultancy for corporate customers.
• Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems.
• LAC/LNS Implementation and troubleshooting knowledge.
• MPLS L2VPNs, L3VPNs and VPLS knowledge is a plus.
• Cisco ASA and Juniper firewalls configuration and maintenance is a plus.

General Skills:

• Interpersonal relationship.
• Maintain a good communication and interaction with customers and colleagues.
• Team player.
• Knowledge sharing.
• Communications skills, both verbal and written.

Salary 
Very Attractive.

Application Closing Date
11th January, 2023.

Method of Application
Interested and qualified candidates should send their tailored CV to:

apply@alfred-victoria.com

using the job title as the subject of the mail.

Note: Any application received after this will be automatically rejected.

Job Title: Account Management Officer

Location: Lekki Phase 1, Lagos
Employment Type: Full-time
Specialization: Client Relationship Management, Retention, Revenue Collection and Account Reconciliation.

Duties and Responsibilities

• Provide optimum customer relationship as required to maintain and enhance existing business, resulting in repeat business, and preventing customer churning.
• Escalation of all clients payment issues to assigned Sales Representatives for follow up in a timely manner
• Follow up on all clients WHT remittance, collection of Credit Notes for remitted WHT from clients and internet subscription on a monthly basis.
• Improve the overall customer relationship, delivering reliable administrative support and customer service.
• Schedule and conclude status meetings with appropriate development resources and customers.
• Provide proper account reconciliation and credit notes to customers for down time experienced.
• Maintain complete and accurate customer correspondence data.
• Assist sales team in business acquisitions, planning, retention and management.
• Develop and update client related reports.
• Identify and reports on continuing problems in an effort to minimize future negative customer impact.
• Proactively follow up disconnected clients to get their links reconnected and resolve issues.
• Manage customer portfolio to maximize relationship building opportunities.
• Run periodic customer satisfaction survey.

Qualifications & Experience

• BSc / HND in any related field or equivalent.
• 3+ years' Client Relationship experience. Preferably in an Internet Solution Provider client facing environment while being professional and Customer focused.
• Stays calm under stress and proactive in problem-solving.
• Tactful, courteous, and possess the ability to build profitable relationship with Clients.
• Active listener, articulate speaker, and adaptable to client peculiarity.
• Great telephone etiquette; ability to hold a decent conversation over the phone, processing information received from clients and giving accurate responses clients.
• Ability to function in a multi-tasking environment.
• 3+ years PC experience using electronic messaging systems (emailing, texting and chatting), office productivity software (such as Excel, Word processing, Microsoft Outlook and internet surfing).

Skills and Specifications:

• Fluency in English; excellent communication (Oral & Written) skills, interpersonal skills and superb listening skills.
• Knowledge of account management and relationship building process; Prior experience in business development process will be an advantage.
• Must meet strict deadlines.
• Ability to type fast, receiving and sending large email correspondence to clients.
• Ability to make large number of calls and receiving same from clients.
• Excellent knowledge basic accounting principles; account reconciliation, Taxation (Withholding Tax & Value Added Tax application) and aggressively follow up on client’s debts/revenue collection.
• Good knowledge of invoicing and preparation credit notes to clients.

Salary
Attractive.

Application Closing Date
11th January, 2023.

Method of Application
Interested and qualified candidates should send their tailored CV to:

apply@alfred-victoria.com

using the job title as the subject of the mail.

Note: Any application received after this deadline will be automatically rejected.

Job Title: Enterprise Sales Executive (ISP)

Location: Lagos
Employment Type: Full-time

Job Description

• The Enterprise Sales Executive position is primarily responsible for revenue generation through strategic alliances with customers.
• The Enterprise Sales Executive will identify opportunities to increase sales and profitability, and has responsibilities directly related to making sales to include: meeting with customers at the customer’s site, communicating with customers via phone, email, and teleconference, providing subject matter expertise regarding technical issues; advising customers on suitability of products and solutions based on their technical needs, preparing proposals, presentations, pricing and contracts, developing strategic plans related to the customer and the proposed solution.

Job Requirements

• BSc. / B.A Degree or its equivalent in related field.
• Excellent Communication skills, organizational skills, self-motivation, results-oriented with a positive outlook, punctuality, ambitious, clear focus on high quality and business profit, mature.
• Must be comfortable to contact and deal with all types of companies: small, medium and multi-national companies.
• Ability to prospect for new potential sales, respond to and follow up sales enquiries.
• Minimum of 3 years sales experience in an ISP company a MUST; experience in Enterprise Business also a MUST.
• Must be computer literate with excellent knowledge in Microsoft Office (particularly Excel, word and PowerPoint) and in the use of Internet-based resources.
• Must have experience in the internet connectivity environment and a technical overview or background.

Salary
Very attractive.

Application Closing Date
11th January, 2023.

Method of Application
Interested and qualified candidates should send their tailored CV to:

apply@alfred-victoria.com

using the job title as the subject of the mail.

Note: Any application received after this deadline will be automatically rejected.

Job Title: Field Engineer

Location: Lekki, Phase 1, Lagos
Employment Type: Full-time

Responsibilities

• Configuration and installation of various router (MTCNA, Cisco, Juniper etc)
• Implementations of Point-to-Point and Point-to-Multipoint Links using Mikrotik, UBNT and Cambium Radios
• Base Station installation and maintenance
• Configuration and working with WIFI Hotspot
• Problem management on incident.
• Analyze complex network problem and providing resolutions.
• Configuration management of network devices.
• Provide LAN and WAN support to customers
• Provide LAN and WAN support to customers
• Troubleshooting of WAN/LAN networks for clients
• Installation and configuration of microwave radios to establish wireless links

Academic Qualification

• B.Eng. / HND in Engineering or other related Course.

Experience:

• At least 4 years, must have worked with an ISP

Key Skills & Competencies:

• Quick learner motivated and dedicated to get the job done right.
• Prompt in emergency situations.
• Confidently and quickly handle the problem.
• Experience in testing, commissioning, integrating, supporting, fault analysis and diagnosis of Telecom products and systems.
• Good communication and organization skills.
• Work well with others at various level.

Salary
Very Attractive.

Application Closing Date
11th January, 2023.

Method of Application
Interested and qualified candidates should send their tailored CV to:

apply@alfred-victoria.com

using the job title as the subject of the mail.

Note: Any application received after this will be automatically rejected.

Job Title: Support Engineer

Location: Lekki, Phase 1, Lagos
Employment Type: Full- Time

Job Description

• Provide technical support service via phone, email, and other channels as required to clients.
• Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
• Provide prompt and accurate feedback to customers.
• Ensure proper follow up and closure of all pending tickets.
• Interact with customers to provide and process information in response to complaints and inquiries.
• Escalate cases to another unit and follow up on the case. Ensuring incidents are documented in a professional manner using the available Customer Relationship

Personal Responsibilities

• Report to the Head of Department.
• Respond to client complains in a proper and professional manner.
• Should maintain a high level of personal responsibility.
• Abide and apply the rules and regulations of the department and the company as a whole.
• Responsible for achieving any assignment given by the Manager.
• Keeping up to date with departmental and company notification via Emails, notice board and other mediums.

Certifications

• Academic / Education Qualifications: Preferred B.Sc / HND in Computer Science.
• CCNA is preferred.
• MCP is preferred.

Experience:

• 2 - 5 years work experience.
• A previous experience in support or IT department

Technical Skill:

• Investigate and troubleshoot customer problems by analyzing bandwidth graphs, packet loss.
• Basic routing & switching knowledge.
• Basic RF knowledge.
• Ability to resolve problems remotely.

Key Skills & Competencies:

• Interpersonal relationship.
• Maintain a good communication and interaction with customers and colleagues.
• Self-learner.
• Communications skills, both verbal and written.
• Language Qualifications: Good verbal and writing skills in English are mandatory.

Application Closing Date
11th January, 2023.

Method of Application
Interested and qualified candidates should send their tailored CV to:

apply@alfred-victoria.com

using the job title as the subject of the mail.

Note: Any application received after this will be automatically rejected.

Job Title: Service Manager

Location: Lagos

Job Objectives

• A service manager manages the service department team and handles customer service interactions, reports, and repairs.
• The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.

Responsibilities

• To achieve the highest possible level of customer satisfaction by providing consistent and efficient maintenance and repair services to the vehicles distributed by the company
• Organize and supervise the activities of all allocated workshop staff in a safe and efficient manner in line with company policy and procedures.
• Ensure that all repair and service work performed in the Service Department is done in an efficient and correct manner in line with manufacturers’ and company policy and procedures
• Monitor and improve productive staff efficiency and workmanship sales to a minimum of 80% of available hours.
• Supervise and monitor the allocation of work to ensure that there are appropriate staff members with sufficient experience and technical ability.
• Propose, implement and monitor service procedures to improve the quality of repairs and servicing.
• Implement and maintain the Company’s Group operational practices as defined by management and company policy.
• Ensure the correct use of all communication equipment and manufacturers’ information by all Workshop staff.
• Ensure that all service and repair related literature and information are accurate and distributed to the Service Dept. Staff.
• Complete and submit reports and analysis to management, manufacturers and suppliers in an accurate and timely manner.
• Recommend improvements in facilities, equipment and procedures within the Service Department.
• Handle customer service queries and complaints in a timely and efficient manner.
• Propose and implement marketing strategy in conjunction with the Parts Officer and Aftersales Manager of branches to increase service department sales.
• Regularly meet with the Parts Officer to assess and resolve parts and service-related issues, with minutes and action plan formally documented.
• Monitor and ensure that service department staff request the correct parts at all times.
• Supervise and monitor locally purchased goods and services ensuring that price and quality are in accordance with the company policy and standards.
• Promote and maintain a safe and clean working environment within the Service Department.
• Ensure all equipment and tools are used correctly, maintained and accounted for at all times.
• Ensure that all staff within the department adheres to company policies and procedures at all times.
• Train service staff to use tools, equipment, manufacturer’s manual and specification etc.
• Assess and recommend staff departmental training needs and requirements.
• Always implement ANZEN and KAIZEN principles.
• Perform any other job-related duties that may be assigned by his/her direct manager

Requirements

• B.Sc / HND in Mechanical Engineering or related studies
• Between 6 -10 years relevant work experience in the Automotive Industry is Essential
• Supervisory/Managerial experience in the Workshop/Aftersales Dept. in the Automotive industry is Essential
• Strong mentoring, coaching and people management skills

Key Skills & Competencies:

• Excellent communication & interpersonal skills
• Ability to lead and manage a team
• Appreciable sales and financial skills
• Comfortable with use of MS Office Packages (Excel and Power-Point)
• Good organizing ability
• Possess strong organizational and time management skills
• Comfortable with use MS Office Packages (Excel and Power-Point)
• Sales and target driven individual with high energy and high levels of perseverance; works towards both individual and team goals
• Compliance and ethics-oriented attitude.

Salary
Very Attractive

Application Closing Date
Friday: 6th January, 2023 (3:00pm).

Method of Application
Interested and qualified candidates should send their detailed CV to:

recruitment@alfred-victoria.com

using the Job Title as the subject of the email.

Note: Any application received after the clocing date will be automatically rejected.

Job Title: Auto Parts Manager

Location: Lagos

Job Overview

• Responsibilities include inventory management, parts operations, and ordering.
• They are also required to track retail budgets ensuring profit, and manage employees of the automotive parts department.
• They must ensure that replacement parts inventory is maintained at an appropriate level to increase service department efficiency and customer satisfaction.
• Many also serve as sales representatives for auto parts, requiring strong customer service skills.

Responsibilities

• Develop effective parts processes for both internal and external customers and maintain an inventory for all service departments
• Design mechanism to monitor inventory of all physical parts and oversee all return processes for parts
• Manage the complete sales process of parts to boost company’s revenue
• Analyze demand, prepare sales forecast, and determine re-order level
• Manage parts inventory
• Identify prospects for volume sales, such as fleet operators or independent service repair centers
• Maintain regular contact with major customers to build loyalty and ensure long term revenue
• Supervise team members – Storekeeper and Counter sales
• Determine part sales objectives, targets, and ensure compatibility for same with dealers’ productivity, and aid all customers
• Responsible for Business Development (Dealers, Fleet, Counter Sales)
• Design and implement warehousing best practices (KAIZEN, ANZEN)
• Build an efficient human resource, assess and recommend staff departmental training needs and requirements.
• Perform any other job-related duties that may be assigned the manager

Requirements

• B.Sc or equivalent in Sciences or Social Sciences with a minimum of 5 years cognate experience in related field
• Demonstrable experience in Spare Parts, Logistics and Supply, Inventory Control Practices preferably in the Automotive Industry
• A warehouse, logistics or distribution certification would be advantageous
• Supervisory/Managerial experience in the Workshop/Aftersales Dept. in the Automotive industry is an advantage

Key Skills & Competencies:

• Strategy and business planning skills
• Appreciable sales and financial skills
• Comfortable with use MS Office Packages (Excel and Power-Point)
• Excellent negotiation skills
• Excellent analytical skills
• Must be able to fore-cast with precision
• Strong interpersonal and relationship management
• Ability to lead and manage a team
• Possess strong organizational and time management skills
• Target driven individual with high energy and high levels of perseverance; works towards both individual and team goals.

Salary
Very Attractive

Application Closing Date
Friday: 6th January, 2023 (3:00pm).

Method of Application
Interested and qualified candidates should send their detailed CV to:

recruitment@alfred-victoria.com

using the Job Title as the subject of the email.

Note: Any application received after the clocing date will be automatically rejected.

Job Title: NMC Operator

Location: Lekki Phase 1, Lagos

Job Objective

• To provide first and second level support on all Company’s products and services. To configure, monitor and manage the Company’s Content Delivery Network, to ensure maximum service availability to external and internal customers by providing efficient operations and maintenance support.

Responsibilities

• Perform network surveillance 24/7, respond to network reported and customer reported problems and manage problem resolution using network monitoring/management tools.
• Take ownership to ensure that all problems are resolved in a timely and efficient manner.
• Escalate problems to third level support (Problem management team) where these cannot be resolved within the Network Operations Centre (NOC).
• Perform general “system administration” tasks on all elements of the network.
• Perform documented network configuration procedures.
• Proactively monitor network and system performance.
• Analyze traffic data and trends and escalate areas of concern to officer on duty.
• Through proactive and systematic review, discover problem areas which could negatively impact system performance or customer satisfaction.
• Provide scheduled and on‐demand traffic analysis reports.
• Maintains inventory of equipment acquisitions, installations, designs, and modifications.
• Generate weekly and monthly reports on diesel delivery/consumption and Monitor generator capacity and mileage.
• Monitors the Network Monitoring System and responds to and addresses system generated alerts as needed.
• Monitors and ensures the stability of the network infrastructure hosting Network Monitoring System.
• Facilities maintenance (monitoring and management of air-conditioning, UPS, generators, power usage, running health and safety and housekeeping checks at Company’s POPs).
• Optimizes Company’s network performance and clients service delivery meeting.
• QOC metrics per client SLA’s.
• Employees will be required to follow any other job‐related instructions to perform.

Requirements

• Academic Qualification: BSc / HND in Computer Science / Engineering or other related Course
• Experience: 2+ years experience as network engineer preferable in an ISP / Telco environment.

Key Skills & Competencies:

• Self motivated and capable of working in a cross‐functional team.
• Clear written and verbal communication skills, good telephone manner.
• Practical, accurate and precise.
• Good knowledge of enterprise‐class IP infrastructure (routers/switches/firewalls).
• Experience of network management.
• Good knowledge of networking equipment administration.
• Cisco CCNA/CCNP certification.
• Confident in MS office applications (particularly Excel).
• Able to work on a 24/7 shift Rotation and available for weekend/public holiday
• Ability to efficiently and effectively perform the technical requirements
• Solid troubleshooting, problem solving, and analytical skills
• Ability to prioritize effectively and work with a sense of urgency

Salary
Very Attractive.

Application Closing Date
Monday, January 9, 2023; 3:00PM

Method of Application
Interested and qualified candidates should send their tailored CV to:

apply@alfred-victoria.com

using the Job Title as the subject of the email.

Note: Any application received after the closing date will be automatically rejected.

Job Title: Assistant Head, Academy

Location: Lagos

Job Details

• We are looking for competent and committed professionals of high integrity to join our winning team. As the saying goes, teamwork makes the dream work! We look forward to having you as a part of our team. Apply now!
• The ideal candidate would be agile, ability to perform duties independently under general, minimal supervision within specific assignments.

Job Responsibilities

• Identifying in-house training opportunities, following up and involving subject matter experts accordingly.
• Ensure an annual calendar of courses that is relevant & appealing to the market, effectively priced & optimally publicized.
• Ensure a strong faculty of facilitators with no single point of failure: ensure effective development & required availability.
• Identifying & following up e-learning opportunities.
• Providing support in the development of in-house training proposals.
• Ensure excellent passing scores for examined courses.
• Ensure development of well profiled high-quality database of IT & Project Management skills
• Ensure excellent turnaround time & high success rate (>80%) of recruitment /outsourcing briefs.
• Ensure effective liaison & leverage of recruits.
• Ensure effective management of outsourced staff.
• Ensure the development of timely high-quality cutting-edge offerings.
• Ensure excellent creative input, attention to detail & functional outputs.
• Coordinating logistics (venue, equipment, course materials, catering, etc) for internal & external training.
• Developing & maintaining a rich client database.
• Developing & maintaining strong relationships with target clientele (persons in charge of training/HR & the end customer).
• Automated tracking of opportunities & client history.
• Automated mailing.
• Data mining.

Job Requirements

• Education Qualification: A good First Degree.
• Professional Qualification: IT professional certifications, Project management certifications.
• Experience: Previous experience in a similar role, and a minimum of 5 years of working experience.

Required Competencies:

• Demonstrable experience of working with clients in a business context supporting them in the use of learning technologies and blended learning, and comfortable advising on the use of technologies such as Learning Management Systems.
• Sound understanding of good learning design and the management of learning, and the difference that great learning & development can make to a business.
• Confident with customers, and confident working with senior stakeholders at a strategic level.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should send their Write-up (Please tell us why you believe you are a good fit and we will be in touch) and CV to:

apply@alfred-victoria.com

using the Job Title as the subject of the mail.