Job Vacancies @ Paga Nigeria – 4 Positions

Location: Yaba, Lagos
Career Level: Grade 5
Sector: Consumer Finance
Employment Type: Full-Time
Department: Business Operations
Reports To: Card Operations Lead

About the Role

• The Card Reconciliation & Settlement Officer will provide support to department activities with specific responsibility for reconciling, monitoring and resolving customer disputes on Card transactions.
• The Officer will contribute to the efficient and effective workings of the Platform Operations department by executing daily tasks with a strong attention to detail.
• This role will utilize good team work, strong accounting knowledge, time management skills and effective problem solving to ensure success.

Primary Responsibilities

• Perform Card Reconciliations, analyse, investigate and resolve variances and reconciling items.
• Review and reconcile third party and Pagatech transactions to ensure accurate billing in a timely manner.
• Maintain regulatory controls by following policies and procedures; complying with financial legal requirements.
• Effectively and efficiently manage resolution of disputed transactions in collaboration with customer support and the affected business partner.
• Assisting with Monthly and Year End tasks.

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Requirements
Experience:

• 2 - 3 years of experience working in a similar role.

Key Competencies:

• Initiative
• Self- driven and hardworking
• Organized
• Multitask and manage competing priorities
• Detail oriented
• Good team player
• Flexibility

Knowledge and Skill Requirements:

• Problem solving skills
• Time management skills
• Strong MS Office skills, especially Word and Excel
• Attention to details.
• Speed and accuracy.
• Task ownership
• Ability to learn fast.
• Communication skills.
• Knowledge and experience with reconciliation and card operations.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Location: Yaba, Lagos
Career Level: Grade 5
Sector: Consumer Finance
Employment Type: Full-Time
Department: Business Operations
Reports To: Card Operations Lead

About the Role

• The Card Operations Officer will provide support to department activities with specific responsibility for reconciling, monitoring and resolving customer disputes on Card transactions.
• The Officer will contribute to the efficient and effective workings of the Platform Operations department by executing daily tasks with a strong attention to detail.
• This role will utilize good team work, strong accounting knowledge, time management skills and effective problem solving to ensure success.

Primary Responsibilities

• Perform Card Reconciliations, analyse, investigate and resolve variances and reconciling items.
• Review and reconcile third party and Pagatech transactions to ensure accurate billing in a timely manner.
• Maintain regulatory controls by following policies and procedures; complying with financial legal requirements.
• Effectively and efficiently manage resolution of disputed transactions in collaboration with customer support and the affected business partner.
• Assisting with Monthly and Year End tasks.

Knowledge and Skill Requirements

• Experience: 2-3 years of experience working in a similar role.
• Problem solving skills
• Time management skills
• Strong MS Office skills, especially Word and Excel
• Attention to details.
• Speed and accuracy.
• Task ownership
• Ability to learn fast.
• Communication skills.
• Knowledge and experience with reconciliation and card operations.

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Key Competencies:

• Initiative
• Self- driven and hardworking
• Organized
• Multitask and manage competing priorities
• Detail oriented
• Good team player
• Flexibility

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Anywhere
Reports to: Lead Software Architect
Sector: Financial Services

Summary

• Our purpose at Paga is to make it simple for 1 billion people to access and use money. We do that by delivering innovative financial services to the mass market across large, underserved markets.
• At Paga we value above all else, Collaboration, Ownership, Results Orientation, Integrity and Innovation (CORII).
• As a Senior Database Administrator Manager, you will own primary responsibility for the performance, security and reliability administration of the core relational databases on the Paga platform.
• You will work closely with the software engineering teams (including database engineers) and the platform team (infrastructure and devops).

This Means:

• Engaging in strategic database and software design decision-making
• Work with team to embed development practices to maintain database reliability and performance
• Lead database availability and reliability implementations and operations
• Develop and maintain database performance monitoring solutions in collaboration with the platform team
• Oversee database backup, archiving and replication activities
• Delivery of best practice instruction/training to database engineering and software development team to help maintain data reliability, performance and integrity
• Manage database software services including installations and updates
• General curation of platform databases from a performance and reliability perspectiv
• The senior database administrator will be a key, senior member of the Product Development Team, which is responsibilities for all aspects of development and management of the Paga product platform.
•  Database administration activities usually span a number of technical areas – application performance, infrastructure and security so database administrators will work closely with all of these teams while reporting directly to the lead software architect (application side) in the Paga development team structure
• We expect this role to own primary responsibility for the effective operation of the Paga core relational databases, which at present exist in both Microsoft SQL Server and PostgreSQL deployments.
• Paga’s Product Development team structure is spread primarily across Lagos Nigeria,  Addis Ababa Ethiopia, and Mexico City Mexico, so this role, based out of London, comes with the expectation of very strong remote collaboration and self-management skills.
• You will need to be excellent at utilizing remote communication tools and applying clear communication and collaboration practices to effectively engage with your team mates and other company stakeholders.
• There will be the expectation of occasional travel to some of the Paga office locations for training, team events, user-engagement and general market-empathy development

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Primary Responsibilities

• Database design and software strategy input,  Collaborating with other software architecture functions to advise on database-related design concerns.
• Database performance management – Managing live and other database environments to optimize performance
• Database reliability management – Leading database reliability practices including configuration, replication, archiving, backup etc. and collaborating with platform team to maintain excellent database performance monitoring solutions
• Database security administration – Overseeing database security management
• Database data integrity management – Overseeing database integrity management implementations
• Database development best practices sharing – Engaging in knowledge sharing to provide best practice instruction / training to database engineering and software development team to help maintain data reliability, performance and integrity.

Knowledge and Skills Requirements

• Experience: 10+ working with relevant DBMSs and 4+ years of database administration experience with relevant DMBSs.
• 10+ working with relevant DBMSs and 4+ years of database administration experience with relevant DMBSs.
• Experience administering MS SQL Server required.
• Experience administering PostgreSQL highly desirable.
• Experience with cloud-based database service platforms.

Key Competence:

• Strong strategic and critical thinking skills.
• Excellent in team and cross team collaboration skills.
• Good verbal / written communication skills.
• Highly meticulous and attentive to detail.
• Strong multi-tasking and self-management skills.
• Curious, self-driven and empathetic.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should
Click here to apply online

Location: Yaba, Lagos
Sector: FinTech
Career Level: Manager, Grade 11
Reports To: Software Team Lead / Lead Software Architect
Department: Product Development

About the Role

• As a POS Device and integration Software Engineer at Paga, you will take on ownership for the implementation and technical effectiveness of aspects of specific products related to the delivery of financial transactional systems via Point of Sale devices.
• These can include, POS application user interface flows, ISO 8582 integration, POS processing gateways, Mobile POS and SoftPOS device and SDK integration and other related financial processing functions.
• You will be expected to contribute meaningfully to the design and improvement of the solutions you work on.
• You will be expected to contribute to the development of the improvement of the software development practice through peer leadership, code review, technical training, process improvement and technical thought leadership.

Technical Expectations

• Code Sophistication - Understands a wide range complex code constructs, design patterns and frameworks proficiently and is able to navigate and apply them in their work. Is able to adapt third party frameworks to work better within their own domain of work. Is able to conceive of and implement custom frameworks that improve product development for themselves and others.
• Code Performance and Optimization - Is a "performance-maven", consistently applying performance-optimization considerations in work products. Actively contributes to the improvement of product design from a technical perspective including usability, security, memory management, manageability, reliability and performance.
• Abstraction Knowledge - Has mastery of their areas abstract software engineering concepts, applies them broadly across their work and improves the work of junior peers by applying these concepts in feedback.
• Technical Independence - Has end-to-end product development ownership for broad products/features/framework or product areas. Engages and provides constructive input into platform-wide technical and architectural discussions.
• Code Testing (Manual, Auto, Unit) - Contributes to the overall improvement of code testability and code testing tools and processes.
• Code Review Quality - Consistently performs in-depth code review within areas of responsibility, with feedback that goes beyond typical error-checking to include overall structure, performance, reliability and maintainability of the platform & code base.
• IDE/Tool Usage & Routine Automation - Implements automation to improve the development practice individually and across the team. Implements useful tools to improve development practices.
• Process Adherence & Development - Helps oversee process adherence across the team and contributes meaningfully to process improvement.
• Aesthetic Design - Contributes to improvement of overall product design through insightful feedback and implementation. Oversees aesthetic standards of more junior peers.

Non-technical Values and Traits:

• Scope - Owns end-to-end responsibility of medium-sized or relatively complex projects including engagement with project stakeholders. Requires little-to-no supervision of day-to-day work and consults senior architects when appropriate. Manages other more junior engineers contributing to their area of work.
• Initiative - Independently identifies technical problems and proposes solutions across the platform, particularly in their areas of mastery. Seeks out ways to improve the system and product development practice and proposes them to the team leadership. Seeks out opportunities to improve the work-products of their peers. Own the technical testing and performance planning side of their projects
• Follow Through/Scrappiness/Grit/Availability - Drives high-quality completion of their products fairly independently with little-to-no supervision. Influences stakeholders in their areas effectively to bring solutions to life. Is highly available in urgent moments to solve technical problems.
• Mastery/Depth of Understanding - Is the go-to expert in some significant area(s) of the code base. Has basic understanding of all key system frameworks and components and deep understanding of some. Has strong business-knowledge in one or more business functional areas. Thoroughly understand company processes and methodology well and promote understanding with others. Has sufficient knowledge of broad areas of the platform to provide intelligent technical input to the business
• Business Impact Awareness, Pragmatism - Understands the tradeoffs between technical, analytical and product goals, and strive to create solutions that satisfy all of these goals
• Vision & Strategic Perspective - Engages in the strategic decision-making process and provides useful input to strategy. Consistently provides strategic context and understanding to junior team members
• Collaboration – Courteous, tactful and diplomatic. Responds positively to request for help from internal and external partners. Does his/her share of tasks. Takes on additional work, when asked, to help a colleague out. Keeps people informed of progress on key tasks.
• Ownership & Results Orientation – Demonstrates self-motivation and initiative taking in personal and professional level. Takes decisive and accurate action to deliver value. Accepts responsibility for outcomes even when elements are not within his/her control, providing a balanced and objective explanation. Supports and encourages others to adopt a constructive attitude to the successful completion of work responsibilities. Share own successes and praise others for motivation. Motivates colleagues through their own enthusiasm and willingness to learn.
• Integrity – IS honest without fail. Treats everyone with respect. Expresses an interest in the way people behave, recognizing the importance of attitudes and motives. Acknowledges the good work of others. Pays close attention to the needs of others.
• Policy Adherence - Keeps up to date with rules and regulations. Applies policies, processes and procedures to daily working. Identifies and proposes solutions for improvements to ways of working.
• Communication – Expresses ideas or facts clearly. Good written and verbal communication skills. Promotes two-way communication with others through correct interpretation of messages and appropriate responses. Communicates in a non-threatening way. Shows empathy.

Knowledge and Skill Requirements

• A Degree in a related discipline
• 4+ years of continuous experience working on software application development OR an advanced degree in a related discipline and at least 2+ years of experience working on POS device software engineering concerns including POS application development and ISO 8583 integration projects.Solid experience working with team development tools and organization structures.
• Ability to multitask very well
• Comfort and experience providing technical leadership in a software development team

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

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