Job Vacancies @ United Nations Development Programme (UNDP) – 3 Positions (Nigeria)

Job ID: 3383
Location: Abuja
Job Schedule: Full time
Vacancy Type: Fixed Term
Agency: UNDP
Bureau: Regional Bureau for Africa
Grade: P3
Practice Area: SDG Integration
Contract Duration: 1 Year with Possibility for extension
Required Languages: English
Desired Languages: Knowledge of other official UN languages is desirable
Vacancy Timeline: 2 Weeks
Mobility required/no mobility: Mobility required

Position Purpose

• To support its work in this area, the UNDP Nigeria country office intends to engage a professional expert to support the reimagination of its outreach, partnerships and public engagement initiatives and function.
• Under the direct supervision and guidance of the Resident Representative, the Public engagement, Outreach, and Partnerships Lead is expected to provide creative, innovative, visionary and strategic leadership to the country office, through distinct approaches and tangible actions that helps to position UNDP Nigeria in key development areas as a thought leader in ways that boost demand for various service lines and increase overall business opportunities.
• The incumbent will invest time and experience in proactive public engagement and management for the benefit of the country office and its partners, with the aim of enhancing UNDP's programmatic profile and promote accountability and, public engagement.
• With the leadership of the Resident Representative and in consultation with the Deputy Resident Representatives (Programmes and Operations) the incumbent will ensure support for inter-agency/multi-sector partnerships and collaboration through critical actions geared towards the strategic positioning, partnership building and business development with a view to influence the development agenda and, mobilize political and financial support for UNDP.

Duties & Responsibilities
Ensures design and implementation of public engagement and outreach initiatives focusing on the following results:

• Curates and oversees implementation of the country office public engagement and outreach strategies based on goals and priorities
• Assesses the impact of the country office public engagement and outreach implementation and makes adjustments accordingly as informed by trends, media and audience analysis
• Integrates issue-based and people-centered advocacy around key priority areas relevant to UNDP's work in Nigeria in support of accountability and transparency
• Ensures communication on and around UNDP contribution and that of its partners to Nigeria’s development agenda is relatable, contextualised, locally understood and visible through evidence-based stories of impact and documentation of lessons learned
• Fosters outreach partnerships with communication innovators, creatives and social influencers to achieve programmatic visibility and engagement
• In collaboration with team leaders, and based on their insight, guides the production of results-based communications assets that enhance understanding of UNDP work, programmatic accountability and public appreciation of the UNDP offer
• Leverages innovative communication approaches, tools and outlets including digital and social media campaigns to enhance understanding of UNDP work in Nigeria
• Provides technical and oversight support to the packaging and promotion of work carried out under Regional Stabilization Programme, the Accelerator Lab and ECOWAS/EU Small Arms and Light Weapons Programme.

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Supports strategic positioning and innovative partnerships (corporate/private and public sector) focusing on the following:

• Leads country office efforts to position UNDP as a trusted partner of choice and convener of policy dialogues on crucial development priorities
• Identifies opportunities to convene development partners, think-tanks, academia, civil society, media, UN and others around development issues and priorities that can support Nigeria’s acceleration of the SDGs
• Works with the Senior Management Team (SMT) and team leaders in positioning UNDP Nigeria as a thought leader and an integrator within the development domain, in a manner that promotes UNDP's offer and boosts demand for collaboration at programmatic and policy level
• Liaises with UNDP’s Bureau for External Relations and Advocacy to ensure full alignment of the country office partnerships and communications strategy with UNDP corporate partnerships, policies and procedures
• Contextualises and integrates regional and global public campaigns that promote UNDP as a leading development partner and influences national development agendas based on current programmes and new initiatives
• Leads UNDP engagement with the Nigeria creative sector for development.

Leads proactive media engagement and management focusing on the following:

• Supports country office and programme inoculators' public engagement and messaging to articulate UNDP's offer, programmatic priorities, key milestones, impact and results
• Works with the Resident Representative, senior officials, team leaders and project focal persons to produce blogs, op-eds and speeches, talking points, organise interviews and support high-level programme visits and events that showcase UNDP work
• Provides timely support on responses to reputational management inquiries raised by media and donors in close consultation with the Regional Service Centre in Addis Ababa, RBA regional and sub-regional teams and, BERA
• Delivers substantive oversight and quality assurance of communication products, including external website and social media platforms by strengthening their utility for public engagement.

Ensures facilitation of knowledge building and management focusing on the following:

• Shares an instrumental culture of knowledge management and sharing within the team and with partners
• Actively engages in relevant UNDP communities of practice and other practice networks, within UNDP, in the broader UN landscape and externally
• Leverages the use of blogs, social media, and communities of practice to ensure wide dissemination of positions, events, debates on programmatic work and related issues
• Ensures the continuous analysis and collation of lessons learnt, best practices and impact in the area of communications for development
• Provides advice and support to UNDP inputs to CCA, United Nations Sustainable Development Cooperation Framework (UNSDCF), Country Programme Document (CPD) and other documents
• Organization and provision of training, consultancy and advice to UNDP staff on communications and advocacy.

Ensures Effective team management focusing on the following:

• Manages Partnerships and Communications unit and delivery of its work plan as aligned to the country office vision and priorities
• Under the guidance of the Resident Representative, sets priorities of the Partnerships and Communications unit in support of programmatic delivery and resource mobilisation
• Leads the development and oversees the implementation of the Partnerships and Communications unit annual work plans
• Encourages and fosters intra-team collaboration to ensure the provision of an integrated package of partnerships and public engagement support to the country office
• Supports staff development and professional growth to achieve the desired results as outlined in UNDP's people management strategy
• Represents the Partnerships and Communications unit at various internal and external engagements
• Manages recruitment of consultants and delivery of their tasks.

Impact of results:

• As an active UNDP CO team member, efficient, timely, responsive, client-friendly and high-quality support rendered to UNDP and its beneficiaries in the accomplishment of her/his duties, including, strengthening partnerships. The Public engagement, Outreach, and Partnerships Lead is expected to provide creative, innovative, visionary and strategic leadership to the country office.
• This will result in a positive impact on the overall success of UNDP’s programming to UNDP Nigeria in key development areas as a thought leader in ways that boost demand for various service lines and increase overall business opportunities.
• Ultimately the work in the areas mentioned will have the long-term impact of supporting UNDP Nigeria in delivering better policy advice and programming to partners, through evidence-based recommendations, thereby contributing towards the achievement of the SDGs.

Requirements
Education:

• Advanced University Degree (Master’s Degree) or equivalent in Mass Media, Public Relations, Journalism, International Relations, or in a related field;
• A First-level University Degree in combination with two years of qualifying experience may be accepted in lieu of the advanced university degree.

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Experience:

• Minimum of 5 years progressively responsible for teams with Master’s degree and relevant professional work experience in communication, print, broadcast, and/or new media and or fundraising/corporate communication, advocacy, Public Relations, project management, brand management. Bachelor’s degree with additional 2 years of qualifying experience may be accepted in lieu of the advanced university degree
• Work experience in conflict related contexts, ideally at national or regional level is an asset
• Demonstrated experience in partnership development, collaboration and management is required
• Demonstrated skills and experience in media and public engagement through dynamic platforms is required.
• Experience in communications for development is not mandatory but an asset
• Excellent written and verbal communication skills is required.
• Experience in leading teams to create highly effective content targeting various audiences for use on digital platforms and mainstream media using innovative approaches and tools is required
• Experience in the United Nations, a governmental, other multilateral or civil society organization is an asset.

Language Requirements:

• Fluency in oral and written English.
• Knowledge of other official UN languages is desirable.

Competencies
Core Competencies:

• Achieve Results: LEVEL 3: Set and align challenging, achievable objectives for multiple projects, have lasting impact
• Think Innovatively: LEVEL 3: Proactively mitigate potential risks, develop new ideas to solve complex problems
• Learn Continuously: LEVEL 3: Create and act on opportunities to expand horizons, diversify experiences
• Adapt with Agility: LEVEL 3: Proactively initiate and champion change, manage multiple competing demands
• Act with Determination: LEVEL 3: Think beyond immediate task/barriers and take action to achieve greater results
• Engage and Partner: LEVEL 3: Political savvy, navigate complex landscape, champion inter-agency collaboration
• Enable Diversity and Inclusion: LEVEL 3: Appreciate benefits of diverse workforce and champion inclusivity

Cross-Functional & Technical Competencies:

• Business Management - Communication: Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience
• Ability to manage communications internally and externally, through media, social media and other appropriate channels
• Business Management - Partnership Management: Ability to build and maintain partnerships with wide networks of stakeholders, Governments, civil society and private sector partners, experts and others in line with UNDP strategy and policies
• Business Development - UNDP Representation: Ability to represent UNDP and productively share UNDP knowledge and activities; advocate for UNDP, its values, mission and work with various constituencies
• Business Development - Knowledge Generation: Ability to research and turn information into useful knowledge, relevant for context, or responsive to a stated need
• Business Management - Digital Awareness and Literacy: Ability and inclination to rapidly adopt new technologies, either through skillfully grasping their usage or through understanding their impact and empowering others to use them as needed
• Business Management - Partnerships Management: Ability to build and maintain partnerships with wide networks of stakeholders, Governments, civil society and private sector partners, experts and others in line with UNDP strategy and policies
• Business Development - Integration within the UN: Ability to identity, and integrate capacity and assets of the UN system, and engage in joint work; knowledge of the UN System and ability to apply this knowledge to strategic and/or practical situations.

Application Closing Date
27th May, 2022; 04:59 AM

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• Please note that continuance of appointment beyond the initial 12 months is contingent upon the successful completion of a probationary period.
• UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Job ID: 3764
Location: Abuja
Job Schedule: Full time
Vacancy Type: Fixed Term
Agency: UNDP
Bureau: Regional Bureau for Africa
Grade: NOB
Practice Area: Conflict Prevention, Peacebuilding and Responsive Institutions
Contract Duration: 1 Year with Possibility for extension
Required Languages: English
Desired Languages: French
Vacancy Timeline: 2 Weeks

Background

• Millions of civilians continue to grapple with extreme adversity across northeast Nigeria and the rest of the Lake Chad region where a recent surge in violence has uprooted tens of thousands more people, exacerbating an already dire crisis situation. An intractable extremist insurgency that has left tens of thousands of people dead, approximately 2.5 million displaced, and more than 10 million people in the region affected and in need.
• It is unlikely that security responses alone will be sufficient to address the complex factors that gave rise to the insurgency, and which continues to sustain it. There is increasing consensus that military efforts must be coupled with significant investments in complementary stabilization activities to benefit the local population with both local and Lake Chad Basin (LCB) regional levels, if the security-humanitarian-development nexus around Lake Chad is to be effectively addressed.
• While robust national and multi-national military operations have re-taken territory previously controlled by Boko Haram, a new approach is required to consolidate these gains and establish the conditions necessary to transition from military to civilian responsibility for security, and from the provision of humanitarian assistance to the resumption of stalled development processes.
• To this end, UNDP has launched Lake Chad Basin Regional Stabilization Facility, supporting four Lake Chad Basin countries (i.e., Nigeria, Niger, Cameroon, and Chad) as well as LCB regional institutions, such as the Lake Chad Basin Commission (LCBC).
• The Facility will act as a rapid-response package– delivering within 90 days of target area selection - that relevant authorities can sequence with military operations as necessary, to ensure immediate follow-up in specific locations and curtail the ability of armed opposition groups to re-infiltrate and exploit any security vacuum or community perceptions of non-responsive Government by extending an organized and effective civilian security umbrella, consolidating military progress with development ‘dividends’ for the local population.

Position Purpose

• The National Window of the Regional Stabilization Facility for Nigeria aims to address the needs of immediate stabilization in the target areas in North-East Region of Nigeria with high degrees of insecurity, promoting the phased transition of insecure areas toward greater security, and the reduction of current volatility whereby previously secure areas have become more rather than less vulnerable.
• It is expected that various donors, such as Germany, Sweden, the UK and the EU, will make their financial contribution to the Regional Stabilization Facility. Given the extremely complicated crisis situations in the North East (NE) region of Nigeria and the LCB region as a whole, establishment and maintenance of effective donor relations is indispensable for successful implementation of the Regional Stabilization Facility and UNDP’s projects in North East Region of Nigeria. To this end, UNDP Nigeria is seeking for a qualified expert to identify, establish, and promote partnership with development partners and promote resource mobilization for the Stabilization Facility and other projects in NE Nigeria.

Duties & Responsibilities

• Support and maintain strong relationships with donor and government partners.
• Support Senior Management in ensuring compliance with donor agreements and requirements.
• Facilitate reporting and communications with donors and development partners.
• Support Senior Management’s engagement with donors.
• Support resource mobilization for the Stabilization Facility and NE Projects in general.

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Support and maintain strong relationships with donor and government partners:

• Assist Senior Management in UNDP Nigeria and the Programme Team for the Stabilization Facility Nigerian Window in facilitating partner dialogues to market UNDP’s comparative advantages and obtain buy-in from the partners for their support to UNDP’s Stabilization Facility.
• Ensure that all donor partners are well-informed on the progress and issues related to the Stabilization Facility in Nigeria and NE Projects in general, by providing pertinent and timely information, responding to the inquiries, and producing ad-hoc reports/information brief whenever required.
• Collect donor intelligence information and conduct donor actor mapping for identification or establishment of innovative partnership and potential partners (e.g., emerging donors, the national/local government, CSOs, academic institutions, private sector).

Support Senior Management in ensuring compliance with donor agreements and requirements focusing on the following:

• Support Senior Management in UNDP Nigeria and the Programme Team for the Stabilization Facility to meet the requirements of donors, especially those relating to earmarking or special conditions outlined in agreements.
• Facilitate partnership agreement/formalization process with new potential partners to determine concrete areas and modality for the partnerships (e.g., financial, in-kind contribution, information sharing, technical cooperation).
• Facilitate management of donor agreements in collaboration with the respective offices (e.g., PMSU, Finance, NE Sub-Office) to ensure compliance with donor agreements, including the contribution deposit schedule, fund earmarking/restrictions, and due diligence/validation exercise.
• Support the Programme Team in NE Sub-Office for preparation and organization of donor site visits
• Ensure the government and donor visibility, including organization of the donor visibility occasions and issuing the public announcement on the partnerships (e.g., press release) in close collaboration with Communication Team.

Facilitate reporting and communications for donor partners on the Stabilization Facility focusing on the following:

• Oversee donor-specific and corporate reporting, ensuring reporting is in line with donor agreements and corporate standards.
• Harmonize communications and reporting products in collaboration with M&E Officers, PMSU, and Communication Team.
• Ensure linkage and synergy between public outreach with donor/partner outreach and communication needs in collaboration with Communication Team.

Support Senior Management’s engagement with donors focusing on the following:

• Support Senior Management meetings with high-level officials or donor meetings.
• Support content development for presentations, briefing notes, or other documentation required for Senior Management donor engagement and meetings.
• Support senior management outreach to regional donors and host national government to communicate developments, the strategy of the Country Program Document, and priorities.
• Support for resource mobilization for the Stabilization Facility in Nigeria focusing on the following:
• Assist in drafting proposals to current or potential donors in line with the donor’s interests and requirements.
• Develop materials, strategies, and other communications or products to support resource mobilization with donors.
• Support engagement with regional donors and with the host-country government to contribute resources to UNDP.

Impact of results:

• The Partnership Analyst Stabilization is expected to identify, establish, and promote partnership with development partners and promote resource mobilization for the Stabilization Facility and other projects in NE Nigeria.

Requirements
Education:

• Master’s Degree or equivalent in Development, International Relations, Business, or related field.

Experience:

• Minimum of 2 years of relevant work experience at the national or international level in stabilization, partnerships, including demonstrated experience in partnerships with donors and people management.
• Previous experience of working in donor institutions in either humanitarian or development assistance can be an asset.
• Knowledge about the UN coordination systems, particularly on humanitarian or early recovery, would be an advantage.
• Previous experience with UN or international organization working in crisis-affected country, would be an advantage.
• Experience in the usage of computers and office software packages, experience in handling of web-based management systems.
• Highly effective written and verbal communications skills.
• Effective organizational skills.
• Ability to work under pressure.
• Demonstrates high tolerance for change, complexity and unpredictability.

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Competencies:
Core Competencies:

• Achieve Results - LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
• Think Innovatively - LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements
• Learn Continuously - LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
• Adapt with Agility - LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
• Act with Determination - LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
• Engage and Partner - LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
• Enable Diversity and Inclusion - LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination

Functional & Technical competencies:

• Business Management - Communication: Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Ability to manage communications internally and externally, through media, social media and other appropriate channels.
• Business Management - Partnerships Management: Ability to build and maintain partnerships with wide networks of stakeholders, Governments, civil society and private sector partners, experts and others in line with UNDP strategy and policies.
• Business Direction & Strategy - Strategic Thinking : Ability to develop effective strategies and prioritized plans in line with UNDP's objectives, based on the systemic analysis of challenges, potential risks and opportunities; linking the vision to reality on the ground, and creating tangible solutions Ability to leverage learning from a variety of sources to anticipate and respond to future trends; to demonstrate foresight in order to model what future developments and possible ways forward look like for UNDP.
• Business Management-  Digital Awareness and Literacy: Ability and inclination to rapidly adopt new technologies, either through skilfully grasping their usage or through understanding their impact and empowering others to use them as needed
• Business Management- Customer Satisfaction/Client Management: Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs.  Provide inputs to the development of customer service strategy. Look for ways to add value beyond clients' immediate requests. Ability to anticipate client's upcoming needs and concerns.
• Business Management- UNDP Representation: Ability to represent UNDP and productively share UNDP knowledge and activities; advocate for UNDP, its values, mission and work with various  constituencies
• Business Management- Integration within the UN: Ability to identity, and integrate capacity and assets of the UN system, and  engage in joint work; knowledge of the UN System and ability to apply this  knowledge to strategic and/or practical situations.

Language Criteria:

• Fluency in written and spoken English is required. Proficiency of French is an asset.

Application Closing Date
31st May, 2022; 04:59 AM

How to Apply
Interested and qualified candidates should:
Click here to apply online

Important Note: Candidates selected pursuant to this vacancy may be subject to UNDP’s policy on Probation upon assignment.

Job ID: 3659
Location: Maiduguri, Borno
Job Schedule: Full time
Vacancy Type: Fixed Term
Agency: UNOCHA
Bureau: Regional Bureau for Africa
Grade: NOA
Practice Area: Management
Contract Duration: 1 Year with Possibility for extension
Required Languages: English
Desired Languages: Hausa
Vacancy Timeline: 2 Weeks

Background

• Under the guidance of the Administrative & Finance Officer in Borno, the Procurement & Administrative Analyst is responsible for ensuring the effective delivery of procurement, general administration, logistical and common services support to OCHA/Nigeria country office and procurement support to West & Central Africa (WCA) region consistent with UN rules and regulations.
• The Procurement & Administrative Analyst leads and provides guidance to OCHA Nigeria CO and WCA region, fostering effective collaboration within the teams, with relevant OCHA and UNDP counterparts at headquarters and in the field, and with other UN agencies, promoting a client-oriented approach and ensuring optimal performance and efficient delivery of services.

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Position Purpose

• The purpose of this position is to have an impact on the overall efficiency of the Country Office including improved business results and client services. Forward-looking operations management has an impact on the organization of office management, knowledge sharing, and information provision.

Duties & Responsibilities
Within delegated authority, the Procurement & Administrative Analyst shall be responsible for the following duties:

• Provide procurement support to Nigeria CO and West and Central Africa (WCA) region
• Provide administrative support to Nigeria CO
• Provide Travel support to Nigeria CO

Provide procurement support to Nigeria CO and West and Central Africa (WCA) with the following expected results:

• Full compliance of operations with UN/OCHA/UNDP rules, regulations and policies, effective implementation of corporate operational strategies, achievement of management targets, monitoring and reporting of results.
• Serve as Procurement Focal point for OCHA NG, interfacing with HQ regarding all procurement matters.
• Implement Procurement Delegation of Authority for all procurement requests with maximum amount 50,000 USD for OCHA Nigeria
• Under the same above Delegation, serve also as Procurement Case officer/OCHA Buyer WCA for all procurement requests below 50,000 USD for West and Central Africa region
• Perform procurement functions under 50,000 USD DoA for OCHA Nigeria, Niger, Burkina Faso, CAR and the other country offices within the region.
• Advise and support requisitioners on development of terms of reference, technical criteria, technical evaluation
• Insure day-to-day support and coordination for all procurement arrangements with local service providers & ensure that common service agreements (cleaning, security, health facilities, vehicle maintenance etc) are properly implement and services are to the standards required
• Advise clients (requesting country office) on the best procurement approach most suitable to secure a sustainable supply chain.
• Manage application of procurement modality in terms of Piggybacking, Contract Extension, Contract Amendment, etc
• Recommend strategies and innovative ideas to resolve, in most economically way, (achieving best value for money) complex procurement requests
• Signing of procurement orders (POs) subject to the Delegation of Authority and in case where the amount exceeds authorized limit, preparing case synopsis for review and approval by authorized official.
• Perform periodic market research to obtain latest development in the market in order to make the best out of every market
• Ensure compliance to contractual agreements, recommend contract amendments, extension of contract, and termination where necessary.
• Prepare various procurement related documents such as, memo, RF, SSP, written contract, contract amendment and extension, purchase order, other communications and guidelines.
• Procurement actions taken in accordance with the principles of good planning and overall strategic objectives established by OCHA management, using best practices in sourcing, supplier selection and evaluation, quality management, customer relationship management and the use of performance measurement benchmarks
• Attend bi-weekly procurement forum with capacity to present when required

Provide administrative support to Nigeria CO with the following expected results:

• Oversee Contract, Lease Agreement, MOU, and all contract amendment/extension
• Established and maintaining procurement matrix for effective monitoring of ongoing contracts, MOUs and Lease Agreement
• Plan and organize office events including retreats, meetings and other events and ensure that all participants are informed in advance and that the necessary logistics is in place including booking of venues, hotels etc
• Supervise the work and manage the performance of the Administrate support staff
• Knowledge building and sharing with regards to general administrative operations, contributing to OCHA’s best practices.
• Letters and other correspondence relating to administrative activities drafted and related reports prepared for internal use

Provide Travel support to Nigeria CO with the following expected results:

• The National Administrative Officer has the role as Travel Administrator, thus he/she will take responsibility to submit Travel Requests/Expense Reports into OCHA ERP system “Umoja”.
• Prepare travel requests (TR) and expense report (ER) on behalf of national staff in OCHA ERP system “Umoja”.
• Closely follow up on all issues related to staff travel (domestic & international) and office/staff compliance with the security procedures

Requirements
Education:

• Advanced University Degree (Master's or the equivalent) in Business Administration, Accounting or in a similarly related field.
• Professional qualifications in finance/accounting/Administration and knowledge of UN financial rules and regulations are added advantage.

Experience:

• Up to 2 years of relevant professional experience in business/public administration, finance, Human Resources or other related areas.
• Good knowledge on Procurement / Supply Chain Management Administration/Operations is required. Experience working with the UN or other international organizations is desirable.
• Experience in using UN ERP system (Umoja) in the area of procurement and travel is highly desirable. Good computer skills (Windows, MS Word, Excel/Spread sheets, the internet/Web) is required

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Language Criteria:

• Fluency in oral and written English; knowledge of other official UN languages is an advantage. Knowledge of local language (Hausa) desirable.

Competencies
Core Competencies:

• Achieve Results - LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
• Think Innovatively - LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements
• Learn Continuously - LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
• Adapt with Agility - LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
• Act with Determination - LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
• Engage and Partner - LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
• Enable Diversity and Inclusion - LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination

Functional & Technical competencies:

• Business Management – Monitoring :  Ability to provide managers and key stakeholders with regular feedback on the consistency or discrepancy between planned and actual activities and programme performance and results
• Business Management - Customer Satisfaction/Client Management : Ability to respond timely and appropriately with a sense of urgency, provide  consistent solutions, and deliver timely and quality results and/or solutions to  fulfil and understand the real customers' needs. Provide inputs to the development of customer service strategy. Look for ways to add value beyond clients' immediate requests.  Ability to anticipate client's upcoming needs and concerns.
• Business Direction & Strategy - Entrepreneurial Thinking :  Ability to create clarity around UNDP value proposition to beneficiaries and  partners and to develop service offers responding to client needs based on UNDP's organizational priorities and mandate
• Business Direction & Strategy - Effective Decision Making : Ability to take decisions in a timely and efficient manner in line with one's authority, area of expertise and resources
• Business Management – Communication: Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Ability to manage communications internally and externally, through media, social media and other appropriate channels
• Business Development - Integration within the UN : Ability to identity, and integrate capacity and assets of the UN system, and  engage in joint work; knowledge of the UN System and ability to apply this knowledge to strategic and/or practical situations
• Business Management - Operations Management:Ability to effectively plan, organize, and oversee the Organization's business processes in order to convert its assets into the best results in the most efficient manner. Knowledqe of relevant concepts and mechanisms.

Application Closing Date
27th May, 2022, 04:59 AM.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: Candidates selected pursuant to this vacancy may be subject to UNDP’s policy on Probation upon assignment.

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