Job Vacancies at Oracle Nigeria – 4 Positions

Location: Lagos

Role Purpose 

• Primary: To successfully manage the delivery of customer engagements according to the contractual details.
• Develop and manage the Oracle Support relationship for customers who have purchased an Advanced Customer Services (ACS) support contract. Strive to provide a high degree of satisfaction and protect and enhance Support revenue streams.

Scope

• Manages designated portfolio of projects and/or contracts and works to objectives, as directed by Oracle Advanced Customer Services (ACS) line manager.
• Manages the overall service delivery defined by the contract which in many circumstances will involve parties or resources from other lines of business and/or Oracle business partners.
• Collaborates effectively with ACS sales and resourcing teams and other Oracle lines of business such Systems Support, Hardware & Licence Sales and Consulting to enhance the customer experience.
• Works with partner organisations and other third parties as required.
• Works closely with other TAMs to identify and develop innovative ways of delivering service to the customer.
• Supports the ACS sales team in selling ACS additional services. Instrumental in driving renewals and identifying opportunities for upsell.
• Manages documentation and uses Oracle business systems as appropriate.

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Responsibilities

• Be the single point of contact within Oracle for the customer, acting as their advocate for the service you are responsible for delivering.
• The ACS TAM is a customer advocate and must demonstrate customer obsession by placing the client needs first.
• Manage the contract or delivery engagement as defined by ACS line management, including creating and maintaining accurate documentation
• Maintain the Oracle business systems to ensure systems are up to date with the correct/current information (resource assignment, timecards, rates, completion estimates, invoice details etc.) to ensure that services are delivered efficiently, invoices are generated in a timely manner and revenues are recognised promptly.
• Plan and deploy resources to ensure effective delivery within agreed budgetary constraints.
• Where appropriate create and maintain the ACS service delivery or project plan.
• Actively manage project forecast, identify risks and issues and opportunity for revenue collection (upside).

Accountabilities:

• Proactively manage the contract/project delivery to completion / customer acceptance
• Proactively report on any potential risks / issues that may impact service delivery or customer satisfaction
• Manage any customer escalation that may arise
• Ensure all contract-related systems and documentation either required contractually or as part of a program, are up to date and accurate
• Monitor and report revenue forecast and margin estimates, revenue and margin achievements for each contract
• Work in line with customer working practices and procedures, if contractually agreed
• Operate in line with Oracle ACS’s business processes and procedures
• Operate in line with Oracle Global and local HR policies and procedures.

Personal Skills

• Strong experience in service delivery and/or project management is required.
• Oracle products and services knowledge will be highly appreciated as well as experience in Oracle HW platforms and OS.
• Experience on Enterprise Customers is required
• ITIL as well as Price2/PMP certification highly desirable
• Excellent communication / relationship building skills
• Customer focussed and results oriented
• Ability to work under pressure in highly escalated situations
• Organised with strong attention to detail
• Decision making / problem solving skills
• Ability to manage multiple concurrent activities (customer engagements)
• Highly professional: Ability to deal with senior and exec stakeholders with confidence
• Strong analytic skills and ability to pre-empt potential risks and issues.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Reference No.: 21000VZX
Location: Lagos, Nigeria
Job: General Administration / Secretarial
Travel:  No
Job Type: Regular Employee Hire

Detailed Description and Job Requirements

• Provides administrative / clerical support within any of a variety of departments. Supports an SVP or below.
• Spends 60% of time providing administrative support to relieve managers and staff of administrative details.
• Spends less than 20% of time on special projects.
• Spends less than 20% of time performing clerical duties; ie: taking messages, filing, copying, faxing. Duties may include processing and tracking of purchase orders, expense reports, timecards.
• Arranges interviews and group events. Maintains organization charts and distribution lists.
• Creates spreadsheet models for forecasting. Implements space planning and group moves. Sets up new hire offices.
• Assists in the preparation of reports, graphs, and presentations using spreadsheet and graphic software.
• Makes domestic / international relocation / travel arrangements.
• Arranges internal / external meetings and catering needs
• Acts as an information source on organization policies and procedures.
• Works with other administrative personnel.
• Works on assignments that are moderately complex in nature where judgment is needed in resolving problems and making routine recommendations.
• Follows standard practice and procedure. Normally receives no instructions on routine work, general instructions on new assignments.
• Ability to work in a dynamic fast paced environment.
• Knowledge of spreadsheet applications.
• Demonstrated strong organizational skills.
• Proactive and resourceful.
• Self-motivated.
• Proficient in desktop applications such as MS Word, Excel, PowerPoint, email messaging tools, etc.
• B.A / B.Sc Degree or equivalent.
• 1 - 2 years of related experience.

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Job Description
General Secretarial Duties:

• Diary Management and the maintenance thereof for multiple stakeholders
• Handling of general queries
• Arrangement of meetings/venues
• Travel arrangements
• Answering telephones and timeous delivery of comprehensive messages
• Typing/formatting of documents
• Compiling and finalising reports
• Office Management (Ordering stationery etc.)
• Ensuring all standard documents are completed.

Administration Duties:

• Filing
• Updating and administering internal knowledge management system
• Understanding of all admin processes and ability to guide staff to required documentation
• Advise and assist staff on admin systems queries
• Administrative support CRM initiatives
• Ad hoc tasks.

Qualifications
Qualifications & Experience Required:

• Matriculation + Secretarial Diploma/Qualification beneficial
• Minimum 4 years Extensive Secretarial/Personal Assistant Experience
• Experience managing multiple diaries - across time zones
• Experience supporting multiple Leaders
• Discretion and trustworthiness: you will often be party of confidential information
• Flexibility and adaptability
• Good oral and written communication skills
• Organisational skills and the ability to multitask
• The ability to be proactive and take the initiative

Preferred Qualifications:

• We are looking for an Executive Assistant to perform a variety of administrative tasks and support our company’s senior-level manager(s).
• Executive Assistant’s responsibilities include managing calendars, making travel arrangements, and preparing expense reports. To be successful in this role, you should be well-organized, have great time management skills and be able to act without guidance.
• Ultimately, you will contribute to the efficiency of our business by providing personalized and timely support to executive member(s).
• Applicants are required to read, write, and speak the following languages: English

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note

• As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process.
• This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).

Reference No.: 2100103X
Location: Lagos, Nigeria
Job: Sales
Job Type: Regular Employee Hire

Background

• Oracle is leading the digital revolution. We are empowering nearly half a million businesses across the globe to turn untapped potential into real business value. You will connect the biggest enterprises of today with the tools to compete in the digital economy of tomorrow.
• Oracle Cloud Infrastructure has reimagined cloud for the most important enterprise applications. It runs with a Generation 2 offering and provides consistent high performance and unmatched governance and security controls across all Cloud Services from Oracle such as Autonomous and Cloud at Customer.
• Autonomous Database is the world’s first autonomous data management in the cloud to deliver automated patching, upgrades, and tuning - including performing all routine database maintenance tasks while the system is running-without human intervention.
• This new autonomous database is self-driving, self-securing, and self-repairing, which helps to eliminate manual database management and human errors.
• Oracle Database Exadata Cloud Service provides full Oracle Databases hosted on Oracle Exadata Database Machine. Exadata Cloud Service is offered on Oracle Cloud, using state-of-the-art Oracle-managed data centers.
•  Whilst Oracle Database Exadata Cloud at Customer delivers the world’s most advanced database cloud to customers who require their databases to be located on premises.
• Oracle Gen 2 Exadata Cloud at Customer uniquely combines the world’s #1 database technology and Oracle Exadata, the most powerful database platform, with the simplicity, agility, and elasticity of a cloud-based deployment. It is identical to Oracle Database Exadata Cloud Service, but located in customers’ own data centers and managed by Oracle Cloud experts.
• If you are looking to take the next step in your career by offering great effective, efficient, and commercially viable solutions to your clients, then one of our Tech Cloud sales roles could be your springboard to success.
• We have exciting new opportunities opening up working with Oracle’s Cloud sales teams. So if you are passionate, entrepreneurial, innovative, and believe in being consultative and having fun whilst you work, then this could be the perfect opportunity for you.
• Having a sense of humor in what can be a pressure environment helps, and the rewards for your contribution include a compensation and benefits package and a continuous training program in a structured environment that are world class.

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Description
What You’ll Do:

Be the vital piece of the puzzle that connects us to the millions of businesses that need our help to evolve. You will.

• Lead IaaS / PaaS technology deals across its assigned customer territory leveraging world leading cloud offerings from Oracle: Cloud at Customer, Autonomous Database and OCI.  Aiming to Land– Use – Expand deals into IT and LOB targets to realize value for customer that lead for continuous use and expansion
• Promote and evangelize Oracle products to selected customers, partners, and internal audiences
• Develop relationships and collaborate with our partners to define, recommend, and drive sales
• Develop and execute a sales plan that provides complete territory and sector specific coverage
• Develop appropriate sales programs and solutions; maintain up-to-date competitive information and compile regional success stories
• Meet with senior customer contacts to build credibility and develop lasting relationships
• Engage with  Pre-Sales support for customer meetings to develop customer discussions further
• Lead successful go-to-market campaigns by working closely with internal marketing specialists
• Contribute and lead in account planning, customer/market analysis, and strategy sessions

Detailed Description and Job Requirements

• Sells a subset of product or services directly or via partners to a large number of named accounts/non-named accounts / geographical territory (mainly Tier 3 accounts).
• Primary job duty is to sell technology software products and related services in a defined territory. Identifies, qualifies and closes new opportunities.
• Manages accounts including the entire sales process from business development prospecting and specifications through contract negotiations, signing, and post-sales support.
• Leverages the Oracle sales model to maximize revenue growth and increase local market share. Builds and expands business partner revenue and self sufficiency.
• Leading contributor individually and as a team member, providing direction and mentoring to others.
• Work is non-routine and very complex, involving the application of advanced technical / business skills in area of specialization. 8 years applicable experience including 7 years of technology sales experience.
• Ability to forecast, manage sales expenses, and successfully close new Oracle business. Business development, prospecting and presentation skills.
• Excellent communication skills and problem solving ability.
• Proven track record of exceeding sales objective and territory / account development.
• Experience as the focal point for clients for all sales and related issues.
• Oracle knowledge and/or knowledge of Oracle*s competitors.
• Travel may be needed.

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Required Skills / Experience
What You’ll Bring:

• Bachelor Degree or equivalent.
• Your enthusiasm, knowledge, and customer-centricity will help us become the number one cloud company in the world. We also look for:
• A strong interest in technology, passion for sales and strong communication skills.
• 4+ years of experience in direct software sales, including Cloud Service experience.
• Solution seller : able to understand quickly business needs and establish trust
• Able to drive a high value of active opportunities at speed, at the same time, closing deals within aggressive timescales
• IT and LOB : Able to confidently pitch Autonomous and Oracle Cloud to both IT and LOB audiences
• Connected : Able to use Oracle ecosystem to navigate within a customer to identify targets and opportunities
• High levels of prospecting skills: targeting, find the names, cold calling, get the meeting – searching for non-traditional contacts outside installed base data and using all methods to interact with them
• Cloud confident : Able to outline the full Oracle Cloud picture and explain Universal Credits commercials
• Hands-On: Able to personally demo or give quick hands-on example of Autonomous usage “on the spot”, without needing to always engage technical resources
• Advanced technical skills in area of specialization
• Value driven : Able to identify real use-cases for Cloud in the customer that drive value for the customer and can lead to rapid expansion of original deals
• Optimistic and positive mind set, eager to interact and influence people, driven by winning and resilient
• Disciplined: daily reporting on activities, systematic fast execution
• A career at Oracle is defined by you. We give you the freedom - and the skills - to write your own success story.
• Whatever avenue you go down, you’ll gain priceless learning experiences and be supported to do your best work.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note

• As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process.
• This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).

Reference ID: 2100104V
Location: Nigeria
Job: Pre Sales
Job Type: Regular Employee Hire

Roles and Responsibilities 

• Is involved by Client Engineers and Solution Architects on the design, sizing, validation, presentation and implementation of solutions.
• Can provide deep expertise and experience about a specific Security, Identity and Access Management domain.
• Articulates differentiators against competition.
• Identifies market trends and value propositions.
• Proactively participate to define and rollout sales initiatives.

Detailed Description and Job Requirements

• A B.SC Degree or equivalent, advanced Degree highly desirable
• Provides direction and expert knowledge in applying the technology to relevant use cases.
• Facilitates of customer product/application understanding through presentations demonstrations and benchmarks, provision of support throughout the sell.
• As a Security, Identity and Access Management expert, you will be responsible for formulating and leading pre-sales activity to prospective customers, while ensuring customer satisfaction.
• Acts as a technical resource and mentor for less experienced Sales Consultants and Specialists.
• Focuses on large or complex sales opportunities that need creative and complex solutions.
• Develops productivity tools and training for other Sales Consultants
• Develops and delivers outstanding Oracle presentations and demonstrations.
• Leads any and all aspects of the technical sales process.
• Advises intern al and external clients on overall architect solutions.
• Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization.
• 3 years vendor (sales and marketing) experience.
• 7 years business experience with relevant computer applications or database/tools.
• Ability to implement the most advanced product features. Thorough knowledge of system and application design. In depth knowledge of competitors.
• Demonstrated excellent verbal and written communication skills: needs analysis, positioning, business justification, closing techniques.
• Ability to persuade others through presentations, demonstrations, and written communication.
• Ability to travel as needed.

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Skills and Profile:

• Deep and hands-on domain expertise
• Develop strong link with Product Management.
• Willingness and ability to share technical knowledge.
• Problem solving and ability of solving or escalating client issues.
• Articulate the value of the Oracle Security, Identity and Access Management on different deployment platforms: on-premises, Oracle Cloud and Authorized Cloud Vendors. Deep expertise in Software offering for OAM/OIG.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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