🇳🇬 Job Vacancies @ Rosabon Financial Services Limited – 29 Openings

Rosabon Financial Services (RFS) Limited is an Award winning Rosabon Financial Services is member of the Concept Group is licensed by the Central Bank of Nigeria, CBN on April 22, 1993, and being a long-standing member of the Equipment Leasing Association of Nigeria (ELAN), the organization has evolved into Nigeria’s leading Non-Banking Financial Intermediary and Equipment Leasing firm focused on niche and general markets.

We are recruiting to fil the following positions below:

1.) Sales Executive (Salary Loan / Wealth Management) - x8
2.) Sales Team Lead (Asset Creation / Wealth Management) - x5
3.) Wealth Management Executive (IMTT) - x4
4.) Telesales Executive
5.) Sales Executive (Salary Loan / Wealth Management) - x8
6.) Portfolio Risk Officer
7.) Product Support Officer
8.) Team Lead, Product Manager

Job Title: Sales Executive (Salary Loan /Wealth Management)

Locations: Abuja (FCT), Anambra, Kano, Lagos, Ondo, Osun, Oyo, and Rivers
Employment Type: Full-time

Scope and Impact

• The candidate will be tasked with the responsibility of selling various loan products.
• He/ She will act as a liaison between customers and our financial institution and will help qualified applicants acquire loans in a timely manner.

Job Summary

• The Rosabon Sales Executive is required to collect and prepare all materials needed to process transactions (loans and investments).
• He/ She will also responsible for reviewing loan applications evaluating the potential risks of granting loans to applicants.

Responsibilities

• Evaluate credit worthiness by processing loan applications and documentation within specified limits.
• Interview applicants to determine financial eligibility and feasibility of granting loans.
• Determine all applicable ratios and metrics and set up debt payment plans.
• Communicate with clients either to request or to provide information.
• Justify decisions (approvals/rejections) and report on them.
• Complete loan contracts and counsel clients on policies and restrictions.
• Review loan agreements to ensure that they are complete and accurate according to policy.
• Update account records, Compute payment schedules and transactions on ERP.
• Confer with underwriters to aid in resolving loan application problems.
• Update job knowledge on types of loans and other financial services.
• Assess customer needs, explore all options and introduce different types of loans.
• Develop referral networks, suggest alternate channels and cross-sell products and services to accomplish quotas.
• Go the “extra mile” to build trust relationships, customer loyalty and satisfaction throughout the underwriting process.
• Operate in compliance with laws and regulations and adhere to lending compliance guidelines.
• Deposit mobilization to meet set targets.

Key Performance Indicators:

• Meet Set Monthly loan and investment Targets.
• Reduced number of Non-Performing loans.
• Customer retention rate of minimum 90% across loan and investment products.

Requirements

• Proven working experience as a Loan Officer.
• Familiarity with computers and banking applications/software.
• Solid understanding of direct/indirect lending products and practices.
• Customer satisfaction orientation and sales competencies.
• Ability to work in a goal oriented environment and meet set target.
• B.Sc degree in finance, economics or a related field.

Application Closing Date
7th December, 2024.

How to Apply
Interested and qualified candidates should send their Applications to: sales.careers@conceptgroup-ng.com using the Job Title as the subject of the email.

Job Title: Sales Team Lead (Asset Creation / Wealth Management)

Location: Ondo, Anambra, Kano, Lagos, and Oyo
Employment Type: Full-time

Scope and Impact

• The Team lead, Asset creation plays a major role in continuously improving risk asset sales/loan disbursement within the company, and strategically creating relationships for customers while ensuring proper and adequate inflow of new customers and outflow of risk assets in the company to ultimately increase and maintain the credit balance of the company for efficient operation.

Job Summary

• The Team lead, Consumer Lending (Public Sector) will be responsible for driving and optimizing sales within the Asset Creation Team, consistently following up with team members and customers to maintain relationship and generate sales to meet set target.

Duties and Responsibilities

• Build and maintain team staff requirement
• Manage day-to-day Consumer Credit team operations.
• Build, develop and grow team members for optimum performance
• Constantly liaise, coach mentor and motivate team members for optimal lead generations and conversion.
• Responsible for monitoring and ensuring team members meet set targets
• Conduct deep-dive analysis on key growth indicators for products, people, and process optimization.
• Generate and contribute via market analysis and customer perception of new products.
• Establish and maintain good customer base
• Strategically devise means to help self and team members to generate and maintain quality sales contacts
• Motivate, train and maintain a healthy and effective team
• Identify, develop, and implement process change towards improving customer satisfaction and sales efficiency.

Key Performance Indicators

• New Leads/Opportunities
• Client Acquisition and customer retention rate
• Sales Volume per team member and collectively
• Existing Client Engagement
• Upsell/Cross-Sell Rates
• Percentage target met periodically

Requirments

• Minimum education level –First Degree in any discipline from a reputable academic institution. Post-graduatequalification(s) and professional membership will be an added advantage.
• Demonstrated track record of meeting/exceeding goals as an individual contributor.
• Successful experience building a territory from little or nothing.
• 5 years+ of progressive experience in sales and marketing of financial products (Consumer Lending)

Skills/Competencies:

• Highly motivated and passionate about sales with a genuine drive to succeed.
• Previous experience of driving sales ideally across all company products.
• Strong personal network within the industry.
• Excellent verbal and written communication skills.
• Detail oriented and ability to prioritize and handle multiple tasks at any given time.
• Ability to lead and motivate a large team.
• Strong sales, analytical, organization and people skills required.
• Proficient in Microsoft Word, Excel, Outlook and PowerPoint.
• Ability to adapt quickly to new technologies, products and procedures
• Ability to work and thrive in a multi-tasked and fast- paced environment.
• Professional “get it done” attitude and work ethic.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: careers@conceptgroup-ng.com using the Job Title as the subject of the mail.

Job Title: Portfolio Risk Officer

Location: Yaba, Lagos
Employment Type: Full-time

Job Summary

• The Portfolio Risk Officer shall actively monitor, assess and report risk factor variables in a prioritized manner as they impact our operational and credit risk activities.
• Trend tracking, risk registering, risk scoring and risk reporting shall be a central focus of all job functions.
• In addition, the officer shall understand risks associated with all product portfolios and create corresponding reports on portfolio age analysis, and portfolio value erosion/creation directly related to the time value of account receivables documenting the same accordingly to present to the line manager.
• He/she is also responsible for monitoring the accurate and timely reporting of all receivable repayments into the enterprise software system.

Duties & Responsibilities

• Client Experience Management Unit Leads sheet provision
• Credit Bureau Reporting - BiWeekly
• Credit Bureau Reports updates - Daily
• Credit Bureau Report validation response
• Validation and comparison of bank statement report and Bank ledger report (for recovery and collections unit)
• All ERP reports are validated by comparison of values of the same variables amongst different reports.
• Collections postings log report portfolio performance trend charting and recording
• Protracted periods (3 years and above)
• Support research into business expertise areas
• Validation of collections weekly report with bank ledger report
• Monitoring of portfolio age analysis
• Credit risk register and risk score card recording / reporting.

Qualifications / Requirements

• A Bachelor's Degree in any relevant field
• Minimum of 1-year working experience in any data management or similar field
• Good understanding of industry laws and regulations
• Ability to present and communicate analysis and recommendations
• Ability for quick comprehension and summarization of large data for dynamic reporting.

Salary
N120,000 - N150,000 monthly.

Application Closing Date
11th November, 2024.

Method of Application
Interested and qualified candidates should send their CV to: careers@conceptgroup-ng.com using the job title as the subject of the mail.

Job Title: Product Support Officer

Location: Yaba, Lagos
Employment Type: Full-time

Summary and Scope

• The Product Support Officer plays a pivotal role in ensuring the seamless development, deployment, and support of products within the organization.
• Collaborating closely with cross-functional teams, this role is responsible for providing support in managing product requirement documents, supporting pre and post-deployment activities and monitoring adherence to product policies.
• Additionally, the Product Support Officer is instrumental in driving market research efforts, analyzing data, and presenting findings to aid decision-making processes.

Duties and Responsibilities
Collaboration and Support:

• Work closely with relevant Product team members to provide support services for team projects, ensuring product requirements are accurately implemented.
• Support pre and post-product deployment activities to facilitate smooth transition and resolve any issues that may arise.
• Collaborate with Marketing, Customer Engagement, and Sales teams to provide second-level support aimed at continuously improving the marketing lifecycle.

Documentation Management:

• Manage product requirement documents (PRDs) to ensure they are up to standard and readily available to all stakeholders.
• Ensure product models are maintained to meet implementation goals and standards.Monitor and enforce adherence to guiding product policies and goals.

Customer Experience Enhancement:

• Monitor the customer experience for users of products, overseeing continuous improvements to enhance user satisfaction.
• Identify and address any issues or concerns raised by customers to improve overall product quality and usability

Product Portfolio Management:

• Manage and remove obsolete products from the portfolio to streamline offerings and maintain relevance in the market.
• Initiate and support market research efforts to gather insights into customer needs, preferences, and market trends

Analysis and Reporting:

• Complete all necessary work to support market research needs, including data collection, analysis, and interpretation.
• Prepare and present reports containing necessary analysis and project insights to key stakeholders.

Key Performance Indicator:

• Effectiveness of products developed
• Quality of market evaluation done to achieve teams’ objectives
• Quality and effectiveness of PRDs
• Quality of analysis done to aid decision making
• Quality, Accuracy, and Timeliness of reports

Required Experience and Skills

• Proven experience (1- 2 years at least) in product support role.
• Having the experience within the financial services sector is an added advantage.
• Good understanding of financial markets, investment products, and regulatory frameworks.
• Good analytical, strategic thinking, and problem-solving skills.
• Exceptional communication and interpersonal skills to collaborate effectively with diverse stakeholders.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Familiarity with agile development methodologies is an advantage.
• Experience with Product lifecycle Analysis and voice of customer (VOC)
• Good knowledge and use of existing software packages (Power BI and Microsoft Excel).

Salary
N400,000 - 1,000,000 monthly.

Application Closing Date
20th November, 2024.

Method of Application
Interested and qualified candidates should send their applications to: careers@conceptgroup-ng.com using the Job Title as the subject of the email.

Job Title: Team Lead, Product Manager

Location: Lagos
Employment Type: Full-time

Job Description

• As the Team Lead for Product Managers within our financial service organization, you will be responsible for overseeing a team of Product Managers and driving the development, enhancement, and management of our product portfolio.
• This role requires strong leadership skills, strategic thinking, and a deep understanding of financial services to ensure the team delivers market-leading solutions.
• The Team Lead for Product Managers plays a crucial role in guiding the strategic direction of the product portfolio.
• This position involves leading the team in strategic planning, market analysis, product packaging, and financial modeling, with a focus on ongoing portfolio rationalization and driving consumer intelligence for informed decision-making.

Responsibilities

• Team Leadership and Management; Lead, mentor, and manage a team of Product Managers provide guidance to team members and foster a collaborative team environment focused on innovation and excellence.
• Product Strategy and Development; Execute the strategic vision for the product portfolio in alignment with organizational goals, conduct market research and competitor analysis to identify opportunities, trends, and potential risks, and develop and propose comprehensive product strategies, providing market outcome projections for informed decision-making.
• Product Lifecycle Management; Oversee the entire product lifecycle, Develop and maintain detailed product requirement documents, and implement effective product launch strategies
• Performance Monitoring and Analysis; Establish key performance indicators (KPIs) for products and regularly assess product performance against set benchmarks. Analyze market trends, customer feedback, and performance data to make informed decisions and recommendations for product improvements.
• Financial Modelling; Undertake financial modeling for products or services and target markets, fostering a deep understanding of the relationships between the product and its market. Conduct comprehensive financial modelling to analyze and project the financial performance of products and target markets. This includes forecasting revenues, assessing costs, performing investment appraisals, sensitivity analysis, scenario planning, and integrating product-related financial models into organizational budgeting and forecasting processes.
• Regulatory Compliance; Stay abreast of regulatory changes affecting products and ensure compliance with industry standards and Work closely with legal and compliance teams to navigate regulatory challenges and maintain a thorough understanding of industry regulations.
• Cross-functional collaboration; Collaborate with the Software team to ensure seamless integration and functionality of product applications. Work closely with relationship managers, financial advisors, and other stakeholders to understand client needs and feedback. Collaborate with sales and marketing teams to create effective go-to-market strategies, promotional materials, and sales training.  Foster strong relationships with internal departments to facilitate effective communication and coordination.
• Research Tools and Methods; Develop and adopt research tools, sources, and methods that contribute to the business's product marketing management intelligence.
• Reporting and Recommendations; Generate reports and make recommendations to the Product team, serving as guidance for decision-making regarding new and existing products.

Requirements

• Bachelor’s Degree in Finance, Business, or a related field. Relevant certifications (e.g., CFA, CFP) is a plus.
• Proven experience (6+ years) in product management within the financial services sector, with a knowledge of wealth management products.
• Strong understanding of financial markets, investment products, and regulatory frameworks.
• Excellent analytical, strategic thinking, and problem-solving skills.
• Exceptional communication and interpersonal skills to collaborate effectively with diverse stakeholders.
• Proven ability to manage multiple projects simultaneously and meet tight deadlines.
• Familiarity with agile development methodologies is an advantage.
• Finance Skills
• Leadership and Team Management
• Analytical and Product Strategy skills
• Spreadsheet skills: proficiency in using spreadsheets for financial modeling and analysis.

Salary
N1,500,000 Monthly.

Application Closing Date
10th November, 2024.

How to Apply
Interested and qualified candidates should send their CV to: careers@conceptgroup-ng.com using the job title as the subject of the mail.