Job Vacancies @ Polaris Bank Limited – 3 Positions

Job Title: Account Relationship Manager

Location: Lagos
Job Type: Full Time

About the job

• The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product.
• This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.

Responsibilities

• Work cross functionally within the company to communicate with all stakeholders in customers' success
• Create and maintain relationships with customers to better understand and achieve their needs
• Make visits to our customers to identify opportunities for growth within our platform
• Manage all reporting about the health of customers' accounts.

Qualifications

• Previous account management experience
• Articulate and well accustomed to a client facing role
• Willingness and ability to travel.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Product Manager, Womens Banking

Location: Lagos
Job Type: Full Time

Job Summary

• To lead and drive the strategic development, marketing, and growth of financial products and services tailored to women.
• The role will champion financial inclusion, deepen engagement with female customers, and position the bank as a trusted partner in women’s financial empowerment.

Key Responsibilities

• Craft and implement strategies to expand women-focused financial services by identifying market opportunities, developing inclusive products, and ensuring cross-functional alignment across product, digital, and retail teams.innovation.
• Foster strong relationships with female entrepreneurs, professionals, and underserved groups, while leading initiatives that promote financial literacy and empowerment. Represent the bank at key industry events and advocacy platforms to strengthen its presence and commitment to women’s financial inclusion.
• Develop and execute targeted marketing campaigns to drive awareness and adoption of women-centric products, while collaborating with stakeholders to position the bank as a leading brand in women’s financial services.
• Build strategic partnerships with NGOs, women’s networks, fintechs, and government agencies to create programs that enhance access to credit, support women-owned businesses, and promote financial education.
• Monitor key performance indicators such as customer acquisition, product uptake, and retention. Use data-driven insights to evaluate impact, enhance customer experience, and continuously refine strategic initiatives

Requirements

• Bachelor’s Degree in Business, Marketing, Finance, or related field; MBA or relevant postgraduate qualification is a plus.
• Minimum of 5-7 years’ experience in banking, marketing, or financial inclusion.
• Proven track record in developing and scaling customer-focused initiatives, preferably targeting women.
• Strong understanding of gender finance, customer segmentation, and inclusive banking practices.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Head SME Officer

Location: Lagos
Job Type: Full-time

Job Description

• Develop and implement market-leading strategies to significantly expand the overall SME Banking portfolio (loans, deposits, and customer base).
• Design, launch, and price competitive SME products tailored to current market trends and specific business needs.
• Monitor SME market dynamics and competitive intelligence to proactively identify new opportunities for innovation and growth.
• Drive initiatives focused on delivering superior, personalized banking solutions to improve SME customer satisfaction and retention.
• Manage high-value and strategic SME relationships to deepen loyalty and maximize profitability.
• Spearhead the implementation of digital banking solutions to enhance the SME customer experience and self-service capabilities.
• Drive automation and process efficiency initiatives across all SME Banking operations to reduce friction and cost-to-serve.
• Ensure 95% system uptime for all digital platforms supporting SME Banking channels.
• Successfully implement at least one major SME digital optimization project per year.
• Achieve a 20% improvement in operational efficiency through automation and process optimization.
• Supervise, mentor, and lead SME Banking Officers to ensure high performance and alignment with strategic objectives.
• Provide expert advisory support and annual strategy briefings to 100% of the branch network on effective SME acquisition and portfolio management plans.
• Maintain a high standard of communication effectiveness, achieving 90% positive feedback from branches/stakeholders on advisory support.
• Ensure the team’s activities adhere strictly to internal risk management standards and regulatory compliance policies.

Requirements

• Bachelor’s Degree in Banking & Finance, Business Administration, Economics, or related field.
• Experience in SME or commercial banking with strong focus on credit, product development, and portfolio management.
• MBA and relevant professional certifications (e.g., CIBN, ACCA, CFA) required.
• Strong leadership, strategic thinking, and analytical skills.
• Proficiency in digital banking platforms, credit analysis tools, and advanced MS Excel.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online