Job Vacancies @ Standard Chartered Bank Nigeria – 5 Positions

Job ID: 2200004705
Location: Lagos, Nigeria
Schedule: Full-time
Employee Status: Permanent

Role Responsibilities
Strategy:

• Inform the development of business plans with the provision of cost and impairment forecasts and a balanced judgement on the external environment
• Contribute to the development of performance management, in order to encourage the development of an appropriate risk culture and discipline

Business:

• Communicate the strategic intent and collective agenda of the function
• Maintain and develop risk capabilities and skills to meet ongoing business needs and plans

Processes:

• Ensure effective management of operational risks within the function and compliance with applicable internal policies, external laws and regulations
• Continuously improve the operational efficiency and effectiveness of risk management process

Risk Management:

• Proactively identify portfolio problems and take corrective action by effective use of MIS and Analytics
• Manage all problem portfolio exposures in accordance with acceptable norms of appropriateness/timing of classifications, non-accruals, and write downs of assets.
• Ensure compliance to Group Policies for Secured segments, ensuring timely gap analyses are done and dispensations obtained where required.
• Own and implement effective quality assurance framework across WM portfolio
• Ensure effective monitoring and portfolio management of Wealth Management Lending in line with Group standards and local regulations
• Initiate stress tests as required by internal and external factors affecting secured portfolios and review results and assess their implications
• Ensure that effective management response plans are in place to respond to extreme but plausible scenarios
• Direct appropriate response to material events or other risk issues that come to the role holder’s attention
• Ensure that material risk exposures and related issues are reported to the responsible governance committees
• Ensure appropriate judgement is applied in the discharge of risk authorities assigned to the jobholder, taking account of concentration risk across sectors, geographies, and markets where applicable.
• Design, maintain and effectively communicate risk control parameters across the retail clients business, including policies, control standards, risk exposure limits and other control levers in order to maintain the business’s risk profile in line with the Group's risk appetite
• Maintain a good understanding of the requirements of key external stakeholders in respect of credit risk management and ensure these are well understood internally and reflected in internal procedures
• Ensure business and product heads understand and accept their credit risk management responsibilities
• Ensure timely reporting of related portfolio information to relevant stakeholders

Governance:

• Ensure compliance to Group and regulatory policies
• Ensure compliance to the CCPM

Regulatory & Business Conduct:

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the Global Support Functions Risk (GSF Risk)  to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Central Bank of Nigeria prescribed responsibilities
• Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association

Key Stakeholders
Internal:

• CCH Nigeria & W/Africa
• CCH Ghana
• Head Collections
• Senior Analyst, PM & F

Internal:

• CCH Nigeria & W/Africa
• CCH Ghana
• Head Collections
• Senior Analyst, PM & F
• Africa Regional Credit Managers
• Product Managers – WM Lending,
• Head RRO
• Head Payment and Transacting
• Legal and CFCC
• Quality Assurance and Control
• Country technology

External:

• Regulators and Central Banks in the Cluster
• Credit Bureaus
• External auditors

Other Responsibilities:

• Embed the Group’s brand values
• Perform other responsibilities assigned under the Group, Country, Business, Functional policies and procedures
• Manage the credit policy function
• Affirmation of controls – check and reaffirm all the controls for client limit, caps and tenors
• Assist in product development and its delivery standards
• Review product policy and operations in order to make positive contributions and recommendations
• Perform test of controls to reaffirm the proper functioning and adequacy of existing controls before product launch
• Maintain portfolio quality within budgeted parameters for the asset portfolios
• Ensure legal, regulatory and group compliance
• Revalidate the caps set for the different segments and plans
• Obtain and utilise the necessary reports for portfolio management

Job Requirements

• Academic or Professional Education / Qualifications: University Degree background with credit risk management experience
• Licences and Certifications/accreditations: minimum of 3 years of Retail Banking experience with proven credit skills
• Professional membership i.e., required roles for continuous development/improvement/awareness of current practices
• Bank training i.e., mandatory & developmental – role specific, and regulatory/compliance bank wide & role specific: Credit Risk Management training
• Languages: English

Application Closing Date
17th March, 2022 at 12:59:00 AM

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job ID: 2200002710
Location: Lagos, Nigeria
Schedule: Full-time
Job: Operations
Employee Status: Permanent

The Role Responsibilities

• Ensure exchange control documentation are in place for all repatriation
• To ensure adherence to regulations around Foreign Exchange, its sourcing and utilization
• Repatriation of equity, fixed income and corporate action proceeds
• Registration, tracking and reconciliation of CCIs in respect of foreign clients investments
• Following up with Clients to ensure fx deals booked are promptly utilized
• Processing of Inflows and initiating request for CCIs
• Work with Client Service Manager in providing quality responses to client queries on Local Exchange promptly
• To ensure all CCI confirmation requests are responded to timely
• To ensure daily CCI reconciliation (Securities and Cash) and escalation of exceptions to the Head of Securities Services Operations
• Be cost-effective
• Optimize utilization of resources
• Ensuring clients’ interest are fully protected and delivering value added services to clients in accordance to established procedures, regulations & laws and also Group business need.
• To manage service delivery in accordance with the business plan and in close liaison with sales and product partners.
• To supervise the Local Exchange Officer on the day to day processing of Investment inflow, repatriation, regulatory reporting, MIS and other duties as may be assigned

Regulatory & Business Conduct:

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• [CBN, FMDQ prescribed responsibilities and Rationale for allocation].

Reporting:

• Keep the Head of Securities Services Operations, Head FMO, CIO and UORM advised of financial and any extraordinary developments.  Ensure essential returns/reports are properly completed

Security Management:

• Direct and review inspection/internal control reports and seek loss avoidance, with due regard to the costs and risk control procedures.
• Co-ordinate and communicate all matters relating to the development and management of security, ensure that effective business continuity plans and emergency management procedures exist, and to certify adequate protection of staff, assets and property.  In the event of necessity investigate fraud, loss and other irregularities.
• Take measures to prevent drug money laundering, computer and communications security as per guidelines

Compliance:

• In conjunction with Country Compliance Officers, Head of SS operations and Chief Information Officer, Nigeria ensure, without fail, that unit is in compliance with the Bank's rules and local laws

Quality Service:

• To ensure the highest levels of Customer Service and proactively seek improvements to meet customer needs and requirements and where opportunities arise to exceed them.

Risk Management:

• Manages and directs Operational Risk Management and Controls for the Custody service to ensure that the unit achieves a minimum audit rating of 2 or better.

Reporting:

• Ensure Timeliness, Responsiveness, accuracy and be Pro-active in handling transaction processing

Competitor Benchmarking:

• To benchmark customer service with the market (which includes all appropriate service providers in the service industry) and competitor pricing in the custody business and determine ways of achieving leadership.

Employees and Agents:

• Support local office to ensure implementation of local HR policies, including appointment, career planning and development of staff and succession planning in the area under responsibility.

Audit and Investigations:

• Ensure that appropriate remedial action is taken in response to audit findings

Projects and Additional Tasks:

• Any projects or additional tasks assigned by HOSS, Nigeria

Process - Exchange Control:

• Ensures effective control and compliance with Operating Procedures
• Meets clients' specific requirements as per their Standing Instructions, SLA, specific instructions and internal standards
• Work with other team members to achieve optimum output through guidance and monitoring.

Key Stakeholders:
Internal:

• Head of Securities Services Operations
• Head of Financial Markets Operations
• Head of Cash Management
• Head of Legal
• Service Management
• Group Product Managers
• Group Network Services Managers
• IS Project Manager
• Audit Manager
• Global Market
• Global Markets Operations – Hub
• Client Journey Line Managers
• Risk & Control
• Country Finance
• Corporate and Financial Institutions

External:

• Central Bank of Nigeria
• Local Banks and Financial Institutions
• External Auditors
• Securities and Exchange Commission
• CSCS
• FMDQ

Our Ideal Candidate

• Bachelors’ Degree with at least 4 years experience in securities services operations.
• Knowledge of all SSO related applications
• Sound knowledge of risk control and reporting
• In-depth key knowledge of SSO products and local market practices.
• Sound analytical and business process knowledge
• Good communication and interpersonal skills
• Generally independent, but subject to limitations as per job description and restricted to group and local policies and procedures.
• Ability to work within a multi-function, multi-discipline team environment with strong influencing and stakeholder management skills

Application Closing Date
11th March, 2022 at 12:59:00 AM

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job ID: 2200002611
 Location: Lagos, Nigeria
Job: Operations
Schedule: Full-time
Employee Status: Permanent

Role Responsibilities

• Ensure exchange control documentation are in place for all repatriation
• To ensure adherence to regulations around Foreign Exchange, its sourcing and utilization
• Repatriation of equity, fixed income and corporate action proceeds
• Registration, tracking and reconciliation of CCIs in respect of foreign clients investments
• Following up with Clients to ensure fx deals booked are promptly utilized
• Processing of Inflows and initiating request for CCIs
• Assist the Client Service Manager in providing quality responses to client queries on Local Exchange promptly
• To ensure all CCI confirmation requests are responded to timely
• To ensure daily CCI reconciliation (Securities and Cash) and escalation of exceptions to the Head of Securities Services Operations
• Be cost-effective
• Optimize utilization of resources
• Ensuring clients’ interest are fully protected and delivering value added services to clients in accordance to established procedures, regulations & laws and also Group business need.
• To manage service delivery in accordance with the business plan and in close liaison with sales and product partners.
• To assist the Local Exchange Manager on the day to day processing of Investment inflow, repatriation, regulatory reporting, MIS and other duties as may be assigned.

Reporting:

• Keep the Manager Exchange control, Head of Securities Services Operations, CIO and UORM advised of financial and any extraordinary developments.  Ensure essential returns/reports are properly completed

Security Management:

• Direct and review inspection/internal control reports and seek loss avoidance, with due regard to the costs and risk control procedures.
• Co-ordinate and communicate all matters relating to the development and management of security, ensure that effective business continuity plans and emergency management procedures exist, and to certify adequate protection of staff, assets and property.
• In the event of necessity investigate fraud, loss and other irregularities. Take measures to prevent drug money laundering, computer and communications security as per guidelines

Compliance:

• In conjunction with Country Compliance Officers, Head of SS operations and Chief Information Officer, Nigeria ensure, without fail, that unit is in compliance with the Bank's rules and local laws

Quality Service:

• To ensure the highest levels of Customer Service and proactively seek improvements to meet customer needs and requirements and where opportunities arise to exceed them.

Risk Management:

• Manages and directs Operational Risk Management and Controls for the Custody service to ensure that the unit achieves a minimum audit rating of 2 or better.

Reporting:

• Ensure Timeliness, Responsiveness, accuracy and be Pro-active in handling transaction processing

Competitor Benchmarking:

• To benchmark customer service with the market (which includes all appropriate service providers in the service industry) and competitor pricing in the custody business and determine ways of achieving leadership

Fraud and Money Laundering Risk:

• To ensure awareness amongst staff, adherence and implementation of the Group AML Standards and Country e CDD Policies
• The ability to quickly assess a situation and decide on an appropriate course of action and the ability to implement that decision in a pressurized work environment compounds the level of complexity and In terms of providing this support areas covered include policies, procedures and processes in relation to DRP/ BCP/ BIA/ KRI and KCSA

Employees and agents:

• Support local office to ensure implementation of local HR policies, including appointment, career planning and development of staff and succession planning in the area under responsibility.

Audit and Investigations:

• Ensure that appropriate remedial action is taken in response to audit findings

Projects and Additional Tasks:

• Any projects or additional tasks assigned by HOSS, Nigeria

Process - Exchange Control:

• Ensures effective control and compliance with Operating Procedures.
• Meets clients' specific requirements as per their Standing Instructions, SLA, specific instructions and internal standards
• Work with other team members to achieve optimum output through guidance and monitoring.

Key Stakeholders
Internal:

• Head of Securities Services Operations:
• Head of Financial Markets Operations
• Head of Cash Management
• Head of Legal
• Service Management
• Group Product Managers
• Group Network Services Managers
• IS Project Manager
• Audit Manager
• Global Market
• Global Markets Operations – Hub
• Client Journey Line Managers
• Risk & Control
• Country Finance
• Corporate and Financial Institutions

External:

• Central Bank of Nigeria
• Local Banks and Financial Institutions
• External Auditors
• Securities and Exchange Commission
• CSCS
• FMDQ

Job Requirements
Our Ideal Candidate:

• Knowledge of all SSO related applications
• Sound knowledge of risk control and reporting
• In-depth key knowledge of SSO products and local market practices.
• Sound analytical and business process knowledge
• Good communication and interpersonal skills
• Bachelors’ degree with at least 3year experience in securities services operations.
• Generally independent, but subject to limitations as per job description and restricted to group and local policies and procedures.
• Ability to work within a multi-function, multi-discipline team environment with strong influencing and stakeholder management skills.

Application Closing Date
11th March, 2022 at 12:59:00 AM

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job ID: 2200004593
Location: Lagos, Nigeria
Schedule: Full-time
Job: Operations
Employee Status: Permanent

The Role Responsibilities
Strategy:

• Develop and lead the delivery in the AME region of the HR Risk roadmap, priorities and milestone plan, aligned to the standards / requirements in support of the Group’s strategy and in line with the Enterprise Risk Management Framework (“ERMF”).
• Keep abreast of developments in the risk management landscape and apply learning to HR’s risk management practices. Coordinate with counterparts in other functions / business lines across the AME region to ensure a consistent, best practice and collaborative approach.
• Continuously evaluate and provide clear, balanced advice and leadership to senior management on the HR risk implications of business strategies and programmes, and the cost benefit analysis of risk remediation.
• Play a leadership role on regulatory projects and change initiatives, ensuring appropriate risk management strategies are in place.
• Positively influence and ensure effectiveness of HR Non-Financial Risk Team Meetings (NFRTM) in AME, upholding the integrity of HR risk / return decisions.

Risk Type Frameworks:

• • Ensure the HR Process Universe is well understood and embed process ownership across AME.
  • Ensure there is a clear articulation of the framework for managing the First and Second Line activities of HR.
  • Lead the review of existing risk-based processes and the development of new risk-based processes where gaps have been identified. Lead the alignment of these processes to HR policies, ensuring the revised suite of policies clearly articulate the roles and responsibilities of both the First and Second Lines of defence.
  • Lead the implementation of the ERMF across HR in the AME region, ensuring it is effectively embedded across all product areas (including HR Process Universe, controls and control effectiveness, policies and policy assurance, process risk assessments).
  • Ensure that risks are properly assessed, and control cost / benefit decisions are made transparently and controlled in accordance with the Group’s standards and Risk Tolerance.
  • Act as an adviser over the aggregate level of risk in HR AME that arises from end to end processes. Lead the design of effective controls and the systematic monitoring of process control effectiveness and compliance with applicable laws and regulations.
  • Continuously monitor and provide leadership and oversight of HR’s Non-Financial risk profile and the effectiveness of the risk mitigation in place. Provide a comprehensive view of (1) the material risks facing HR and (2) the material HR risks facing the Bank, ensuring that risk assessment and reporting is comprehensive and accurate.
  • Lead Policy and Standard owners in creating, maintaining and ensuring the effective deployment across AME of Group HR Policies and Standards. Ensure alignment to and compliance with policy governance standards.

• Lead the roll out of process risk assessments, scenario analysis and stress testing for HR.
• Drive and promote an effective and exemplary risk and control culture (aligned to the Group’s risk appetite), with appropriate escalation.
• Lead updates to senior HR management.
• Ensure that all members of the HR function across AME are aware of their risk management responsibilities through leadership, communication and training.
• Act as the primary liaison between Country Operational Risk and HR, ensuring effective First and Second Line of defence coordination and integrated risk assessment.
• Collaborate with colleagues across HR to ensure continuous improvement in HR to strengthen the control environment.

Information & Cyber Security:

• Act as the single point of contact for the HR, HICS on ICS activities (including information assets) across AME and coordinate with Country HR colleagues
• Provide any country specific treatment plans after coordination within HR
• Represent the Regional Head, HR on the ICS Working Group for AME

Audit, Compliance and Risk Reviews:

• Lead risk based internal control reviews within HR and proactively influence / inform Country Internal Audit and Compliance planning (formal audits, risk reviews).
• Lead internal, external and regulatory audits and compliance reviews: support HR and Audit teams with their engagement, the management of audit activities, the reporting of audit findings and the management and closure of all audit findings. Ensure timely response to and implementation of any audit points / issues raised.
• Ensure lessons learned and best practices are shared across HR, and a central repository of audit points / observations and reports is in place.

Governance:

• Ensure that the Non-Financial Risk Team Meetings in AME are exercising their responsibilities effectively and the requisite information flows are in place and working effectively.
• Embed the Group’s values and code of conduct and ensure adherence with the highest standards of ethics, and compliance with relevant policies, procedures and regulations forms part of the culture.

Regulatory & Business Conduct:

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

People and Talent:

• Ensure that resources and infrastructure are adequate to support the management of risk within HR.
• Drive an environment of performance, collaboration and compliance, to ensure issues are raised and blockages are resolved in a timely manner.
• Provide forward-looking leadership to ensure HR Risk is positioned to meet the challenges of the future.
• Champion and act as a role model of the Group’s values and culture.
• Actively contribute to and raise the overall professional competence of the broader HR function.

Key Stakeholders:

• Regional Head, HR, AME
• Regional Management Team, AME
• Country Heads, HR across AME
• HR Management Teams (AME region)
• Senior Operational Risk Officer, Functions, AME countries
• Country Compliance Team (AME countries)
• Audit Teams (AME countries)

Our Ideal Candidate

• 7+ years of experience in aspects of HR Services, HR Operations, Risk & Compliance management.
• Certifications on risk and compliance preferred.
• Understanding of Hub/Spoke model, Shared Service Centre environment,
• Investigatory mindset, ability to analyse problems & processes based on data sets.
• Ability to work effectively across functions/businesses, cross team collaboration.

Application Closing Date
11th March, 2022 at 5:59:00 AM

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• This role can be based in an SCB-presence market in Africa depending on the preferred candidate, preference for Kenya, Nigeria or South Africa.

Job ID: 2100030472
Location: Lagos, Nigeria
Schedule: Full-time
Job: Technology
Employee Status: Permanent

The Role Responsibilities
Strategy & Core Objectives:

• Support and drive the implementation of the Consumer, Private and Wealth and Business Banking Business (CPBB) Information and Cyber Security (ICS) Transformation and Remediation and Payment Card Data (PCD) Protection Programs for the AME region.
• Socialise and raise awareness of CPBB ICS remediation treatment plans with all regional/country business and technology heads.
• Engage and mobilise business and technology stakeholders to support adoption and execution of ICS controls across Change and Run/BAU in the region. Maintain highly constructive and effective relationships with all regional/country stakeholders.
• Promote Security and Awareness training and education within the regions by supporting and propagating the plans developed by the centralised HICS Control Owner function.
• Ensure country readiness for implementing Change/Run control initiatives for ICS program, via early engagement of stakeholders, communication and integration with the change as part of the testing phases (UAT/UVT, etc).
• Ensure governance assurance process and regulatory compliance are adhered to for all ICS control implementation within the region.

Risk Management & Assurance:

• Support the implementation of the ICS risk framework in AME CPBB. This would include communicating the risk framework and metrics as well as supporting the implementation of controls as guided by the ICS RTF.
• Share the Assurance Framework developed by Control Owner with all countries to measure effectiveness of adopted controls.

Regulatory, Audit & Business Conduct:

• Display exemplary conduct and live by the Group's Values, Valued Behaviours, and Code of Conduct
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across the Bank.
• Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.
• Ensure that local regulatory requirements are being highlighted to the ICS and PCD program leads and are effectively addressed and/or managed appropriately via the engagement of Regional/Country CISROs, HICS and Compliance Teams.
• Support regional/country input and coordination for ICS related matters as part of any internal/external audit requests/compliance reviews.

Reporting and Governance:

• Engage key regional/country stakeholders, on the progress and areas of support/challenge of the ICS and PCD programs via the relevant forums (e.g. NFRF, Regional ICS and PCD Working Groups etc).
• Be the AME CPBB subject matter expert regarding the Bank’s Information and Cyber Security risk strategy, standards, policies and procedures.
• Understand and assess the impact of changes in the policy or procedures on CPBB and engage with the country key stakeholders to ensure the impact is understood.

People and Talent:

• Excellent organisation and leadership skills with ability to manage multiple deadlines and effectively prioritise

Key Stakeholders

• CPBB Chief Operating Officer (AME Region) and their direct/indirect reports
• CPBB HICS and their direct/indirect reports
• CPBB PCD Programme Team
• CPBB Country Technology teams
• CPBB Regional/Country Business Risk Managers (BRMs)
• Regional/Country HICS Teams
• Regional/Country CISRO Teams
• CPBB Managers in Frontline, Back Office (Operations), Operational Risk, Legal, Compliance and other functions.

Job Requirements
Our Ideal Candidate:

• University graduate with solid experience in the banking industry, exposure of key positions in Project Management, Business Process Management, Change Management and/or Management Consulting; with experience in a project management role or equivalent capacity
• Minimum of 7-10 years of experience in Banking and Financial services. Direct experience in the Retail/CPBB business and/or Information and Cyber Security programs will be preferred.
• Strong knowledge of CPBB related products and operations will be preferred.
• Core knowledge and awareness of cyber security frameworks and information security principles will be necessary.
• Ability to articulate gross and residual risk with specific ability to clearly, concisely and accurately communicate complex technology and process risk to non-technical stakeholders in a lucid way.
• Strong interpersonal and stakeholder management skills, across various levels in the organization including senior leadership teams, in influencing key decisions taken in the business and in support teams.
• Strong communication skills – oral, written and presentation.
• Must be a self-starter who is able to initiate and successfully drive programs and projects to completion with little or no management supervision.
• Strong analytical skills and ability to prioritise, make decisions, and work to tight timeframes.
• Proven ability to lead highly complex, global activities through influence and credibility rather than command and control.
• Ability to both assess strategic priorities and to focus on detailed aspects of a function in order to drive effective delivery.
• Strong integrity, independence and resilience.
• One or more of the following certifications while not mandatory, will be an advantage:
• Certified Information Security Manager (CISM)
• Certified Information Systems Security Professional (CISSP)
• SANS Global Information Assurance Certifications (GIAC)
• Certified in Risk & Information Systems Control (CRISC)
• Certified Information Systems Auditor (CISA)

Application Closing Date
9th March, 2022 at 12:59:00 AM

How to Apply
Interested and qualified candidates should:
Click here to apply online

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