Job Vacancies @ Paga Nigeria – 7 Positions

Location: Yaba, Lagos
Sector: Financial Institution
Career Level:  Grade 5
Reports To: State Manager, Lagos Region
Department: Sales & Distribution

About The Role

• The Field Sales Consultant (FSC) oversees assigned areas to deliver all commercial targets in their territory.
• The FSC is responsible for assigned team’s sales productivity and directs effort to have overall impact on company results.
• The FSC manages all aspects of running an efficient sales team, including supervising, coaching, disciplining, and motivating direct reports to deliver on sales targets.

Primary Responsibilites
Achievement of commercial targets set for the territory:

• A Field Sales Consultant has ownership for achieving the overall commercial targets set for all areas within their territory. These targets include targets for active agent count, transaction mix, transaction value, transaction volume, among others.

Coaching/Mentoring Agents, PSPs & Aggregators in the assigned territory:

• Train and retrain PSPs & Aggregators under their supervision to ensure that they train agents to expected standard.
• Mentor, coach and provide immediate correction to agents, PSPs, aggregators, and escalate issues to State Managers where applicable.
• Communicate important company updates to the PSPs & Aggregators in their zone and ensuring that the information is understood.
• Assess the activities and performance of PSPs & Aggregators under their supervision and report to the State Managers where applicable.

Representing Paga in the assigned territory:

• Verify agent outlet before account is created.
• Conduct agent knowledge assessment, within 4 weeks, after agent is trained.
• Develop and maintain a positive and professional relationship with all agency principals and outlet assistants across their territory.
• Report issues and communicate insights internally to ensure that relevant resources are deployed to strengthen the Paga business in their territory.

Knowledge and Skill Requirements

• Bachelor's Degree from an accredited university or college
• Experience: 2 - 3 years’ experience in FMCG sales
• Must be proficient with Microsoft Excel and other Microsoft Office applications
• Must be able to understand and report issues appropriately
• Strong analytical and problem-solving skills
• Provide outstanding customer service.

Key Competencies:

• Strong leadership skills
• Strong interpersonal/communication skills
• Takes initiative and ownership
• Must be self-driven and excited about winning
• Detail oriented
• Flexible: willingness to test ideas quickly and take learnings
• Good interpersonal skills.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Yaba, Lagos
Sector: Financial Institution
Career Level:  Grade 8
Reports To: Regional Manager, Lagos Region
Department: Sales & Distribution

About the Role

• The State Manager is responsible for delivering agent revenue growth targets, through effective development and management of the sales team in their assigned region.
• The role involves hands-on supervision of field sales consultants. The State Manager manages all aspects of running an efficient sales team: including hiring, supervising, coaching, motivating, and disciplining direct reports.

Primary Responsibilities

• Achievement of commercial targets set for the region - SM has ownership for achieving the overall commercial targets set for all territories within their area.
• They include targets for active agent, transaction mix, transaction value, transaction volume and others as may be assigned.

Deliver on regional set targets - Analyse /break down regional targets to their FSCs (data interpretation):

• Conduct regular spot check on agent activities and sharing with their FSCs.
• Ensure that FSCs report on competitor activities in their assigned area.
• Strategically train FSCs to achieve set targets.

Coaching/Mentoring Field Supervisors (FSCs) in the assigned territory:

• Train and retrain FSCs under their supervision to ensure that they train agents to expected standard.
• Mentor, coach and provide immediate correction to FSCs and escalating issues to RM where applicable.
• Communicate important company updates to the FSCs in their region and ensuring that the information is understood.
• Assess the activities and performance of FSCs under their supervision and report to the RM where applicable.
• Conduct the company wide quarterly EPA for FSCs

Representing Paga in the assigned region:

• Ensuring agents are empowered to meet regional target.
• Conduct spot check visits to agent outlets to ensure proper merchandising standards.
• Work closely with Mega Star and Super Star agents for business continuity and growth.
• Share localised ideas on what works in their region with the Regional Manager and best practices across territories.

Knowledge and Skill Requirements

• Bachelor's Degree from an accredited university or college
• Must be able to work in a high-velocity, high performance environment.
• Must be able to develop and communicate competitive landscape analysis
• At least 5 years’ relevant experience in sales.

Key Competencies:

• Strong leadership
• Strong ability to motivate, influence and advice people
• Strong planning and organizational skills
• Take initiative and ownership
• Attention to detail
• Ability to multi-task and manage competing priorities
• Good judgement and decision-making ability
• Conflict resolution
• Excellent communication skills – verbal, non-verbal and written
• Strategic thinking skills
• Excellent Interpersonal skills
• Problem solving skills.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Yaba, Lagos
Sector: Financial Institution
Career Level:  Grade 8
Reports To: Regional Manager, Lagos Region
Department: Sales & Distribution

About The Role

• The Sales Administrator will work closely to assist the regional manager, state Managers, field Sales Consultants, and sales management team to coordinate, analyze, organize, and report lead generation activity, assist in enabling the productivity and performance of the Sales team as well as a variety of other tasks requested efficiently and effectively.

Primary Responsibilites
Sales Team Administration:

• Processing Regional Agent Account
• Ensure that the sales team submit the required agent registration kit and KYC document.
• Process account creation request
• Ensure all records are adequately maintained
• Effective distribution and management of branding/merchandising materials
• Procure and retire regional float with RM approval.

Sales Support:

• Ensure good team building to enhance work productivity
• Organise and facilitate team meetings
• Organise and facilitate agent meeting, forum, info session etc
• Conduct out-bound calls to inactive and low transacting agents
• Work with team in prompt resolution of agent queries/issues.

Knowledge and Skill Requirements

• Bachelor's Degree or HND or equivalent
• Experience: 2 - 3 years’ experience in sales administration & support
• Strong knowledge of MS Office tools
• Support experience in a professional services, sales and marketing environment
• Knowledge of standard administrative practices and procedures.

Key Competencies:

• Attention to details
• Customer service skills
• Writing and verbal skills
• Organisational skills
• Administrative skills
• Excellent Interpersonal skills
• Problem solving skills
• Empathy.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Yaba, Lagos
Employment Type: Full-Time
Department: Risk & Compliance
Sector: Financial Services / FinTech
Reports to: Enterprise Risk Manager

Summary

• Our purpose at Paga is to make it simple for 1 billion people to access and use money. We do that by delivering innovative financial services to the mass market across large, underserved markets.
• We were founded on the simple belief that the growing ubiquity of the internet and mobile phones enables us to build an ecosystem that empowers everyone to digitally send and receive money and to use simple but meaningful financial services.
• At Paga we value above all else, Collaboration, Ownership, Results Orientation, Integrity and Innovation (CORII).  As a Developer Community Engagement Lead at Paga, you will be responsible for bringing Paga’s developer-focus APIs and tools to the developer communities in the countries where Paga operates with the goal of improving these products and their update by the developer community. This includes engaging developer groups, hosting developer-centric activities, improving Paga’s developer-focused offerings based on feedback from the community, improving Paga’s support for its developer community.

Primary Responsibilities

• Updating the enterprise risk management framework and policy to ensure that the policy reflect best practice.
• Prepare and maintain risk management documentation, risk policies and risk reports
• Aggregating and analysing risk events reported by the different business units.
• Performing a monthly reconciliation between the risk events reported.
• Performing root cause analyses on identified risk events to recommend improvements to prevent these risk events from re-occurring in future.
• Assisting the Principal Risk Owners and Principal Risk Coordinators with the identification of key risk indicators in their business units.
• Work with business unit to understand business, drivers, concerns, future plans and offer support to mitigate risk.
• Provide timely update of operational risk issues and decisions to managers
• Monitoring the implementation of action plans to address key risk indicators reported monthly.
• Analysing identified trends in the key risk indicators reported to Risk Management.
• Assisting the Principal Risk Owners and Principal Risk Coordinators with the identification of key risks and mitigating controls in their business units, as well as action plans to address any gaps in the mitigating measures identified.
• Monitoring the implementation of action plans to address key risks on the risk and control self-assessments/risk registers.
• Assisting in preparing reports to the leadership team, Risk and audit Committee, Executive Management Team and the board
• Conduct presentations and workshop sessions on risk identification and mitigation.
• Considering and suggesting methods to improve risk analysis and reporting
• Utilising mathematical and statistical knowledge to assist with the building of risk models in support of Operational Risk Management.
• Ensure compliance with regulatory policies.
• Proactively monitor and review system and product.

Knowledge and Skill Requirements

• Bachelor's Degree in an analytical field such as Engineering, Finance, Computer Science, Mathematics, Economics, etc
• At least 4 years relevant work experience
• Knowledgeable in technology
• Knowledge of risk management and auditing.
• Must have completed the mandatory NYSC

Key Competencies:

• Initiative
• Self- driven and hardworking
• Organized
• Multitask and manage competing priorities
• Creative and resourceful
• Good team player
• Flexibility

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: We are an equal opportunity employer and value diversity inclusion. We do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices.

Location: Yaba, Lagos
Employment Type: Full-Time
Sector: Financial Institution
Career Level:  Grade 7
Reports To: Area Sales Manager, Doroki

Job Decription

• The Field Sales Consultant (FSC) will be responsible for bringing onboard sellers, merchants, and businesses on Doroki and driving activities to deliver on set targets.
• The main goal is to acquire new Merchants/Sellers/Businesses and manage relationships with existing ones.

Primary Responsibilities

• Responsible for establishing, managing the Doroki merchant and acquiring business in an assigned zone.
• Responsible for merchants’ sale target in your assigned zone which covers merchants’ recruitment, app download, active merchants, volume, value, and revenue
• Develop and monitor business operations and contribution of handled merchants daily
• Proactively acquire new merchants and deepen existing relationships, through outreach and pre-planned appointments.
• Advise Merchants on various aspects of recommended and available product and services.
• Manage merchants’ expectation and adhere to company policies, procedures & controls and ensuring compliance with rules & regulations.
• Understand, utilize, and support the service architecture created for the support of Doroki merchants
• Give timely updates or gather market intelligence on Doroki service efficiency and effectiveness and channel issues and concerns to appropriate unit
• Pilot new services initiatives for Doroki merchants and provide feedback for enhancements
• Work with support teams to ensure that merchants get adequate support and proper communication to drive satisfaction and usage
• Deliver on assigned merchant issues and tasks using provided platforms and tools, provide feedback to improve product and service designs
• Manage current solution delivery and service offerings by ensuring SLAs are met by all internal supporting teams.
• Handles product training and handover training for new and existing services for merchants
• Carries out End User Quality Assurance on deployed solutions
• Identifies Service enhancements/service improvements, document them and discuss with line manager
• Develops and share initiatives that ensure channels are upright, services are running as they should, and uptime is supporting transaction growth
• Analyse & monitor merchant collections and channel trends to be able to make recommendation on business and service enhancements
• Conduct periodic surveys on merchants for service improvement
• Regularly meets with merchants to encourage Doroki usage
• Use trends to engage proactively, support merchant business by introducing new ways to optimize channel.
• Generates and report daily/ weekly merchant Performance to line manager
• Work with the marketing team and line manager, to ensure proper branding support is delivered to merchants on time.

Knowledge and Skill Requirements

• Bachelor’s Degree from an accredited University or College
• 2 - 3 years of work experience.
• Must be proficient with Microsoft Excel and other Microsoft Office applications
• Must be able to understand and report issues appropriately
• Strong analytical and problem-solving skills
• Provide outstanding customer service.

Key Competencies:

• Strong leadership skills
• Strong interpersonal/communication skills
• Takes initiative and ownership
• Must be self-driven and excited about winning
• Detail oriented
• Flexible - willingness to test ideas quickly and take learnings
• Good interpersonal skills.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Location: Yaba, Lagos
Employment Type: Full-Time
Sector: Consumer Finance
Grade Level: Financial Business Analyst 4 - Grade 8
Reports To: Finance Manager, Financial Planning & Analysis
Department: Finance

About the Role

• Paga is looking for a passionate, self-driven and experienced Financial Business Analyst to join our team!
• As the Financial Business Analyst, you will be responsible for managing, developing, and overseeing the financial models and performance KPI in your assigned business unit(s).
• You will be responsible for analysing and advising business unit heads of their current and future expenditures for maximum ROI and project performance.
• The ideal candidate will be well-versed in financial models, excel formulas and functions, and capable of creating cost-effective budgets for future projects.
• He/She will also be responsible for developing, proposing, and implementing plans to reduce financial risks and lower costs as well as participate in project audits.

Primary Responsibilities

• Assist Finance Manager in monitoring and analysing financial accounts/performance on a monthly, quarterly, and annual basis
• Create financial models to analyse trends, make financial projections, and assess financial risks
• Review and monitor annual budget; prepare quarterly budget review reports
• Develop standardised financial management and reporting tools; create internal control systems to ensure good financial management and enable early detection of fraud or errors
• Grow financial performance of business units through analysis of financial results, forecasts, variances, and trends
• Analyse business unit financial data and create financial models for decision support
• Create recommendations on financial/operational performance of the business unit to be presented to management and executives
• Analyse past results, perform variance analysis, identify trends, and make recommendations for improvements
• Work closely with the financial and accounting operations team to ensure accurate financial reporting
• Guide the cost analysis process by establishing and enforcing policies and procedures
• Provide analysis of trends and forecasts and recommend actions for optimisation
• Recommend actions by analysing and interpreting data and making comparative analyses; study proposed changes in methods and materials
• Identify and drive process improvements, including the creation of standard and ad-hoc reports, tools, and excel dashboards.
• Increase productivity by developing automated reporting/forecasting tools
• Conduct comparable analysis and market research to support internal financial analysis
• Maintain a strong financial analysis foundation creating forecasts and models.

Knowledge and Skill Requirements

• Bachelor's Degree with a minimum of 2:1 in Finance, Accounting or any related field and have a professional qualification (ACCA, ICAN, CIMA) in view
• Minimum of 5 years experience in financial analysis
• Proficiency across data, financial and strategy analysis
• Broad experience and knowledge of accounting and reporting standards
• Excellent written and verbal communication skills
• Experience in communicating and influencing senior stakeholders
• Advanced computer software skills, including Excel macros and other accounting packages
• Must have completed the mandatory NYSC.

Key Competencies:

• An analytical approach to work
• Commercial and business awareness
• Strong attention to detail and an investigative nature
• Good time management skills and the ability to prioritise
• The capacity to make quick but rational decisions
• Problem-solving skills and initiative
• Ability to streamline functions and passion to learn and grow
• Strong interpersonal skills, including written and oral communication skills
• Comfort dealing with ambiguity and the ability to work independently
• Experience working with, and presenting to, senior executives
• Strong financial modelling experience
• Integrity and high personal ethical standards.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Yaba, Lagos
Department: Finance
Employment Type:  Full-Time
Minimum Experience: Experienced
Sector: Consumer Finance
Grade Level: Senior Accountant - Grade 8
Report to: Finance Manager

About the Role

• Paga is looking for a passionate, self-driven and experienced Senior Accountant to join our team! As the Senior Accountant, you will keep financial records, prepare reports, and update financial information. You must be familiar with accounting procedures and should have experience with accounting software programs (like SAP and Oracle).
• The ideal candidate will be able to process business transactions, handle accounts payable and receivable, expense reports, receipts, prepare management accounts and other financial matters. Proven accounting experience is required.

Primary:

• Analyze financial information and summarize financial status
• Spot errors and suggest ways to improve efficiency and spending
• Supervise month end financial activities. Assign and enforce deadlines for all stages of the closing process. Assist and contribute to the yearend closure process
• Fixed assets management and accounting
• Inventory control and accounting; to include daily analysis to predict potential challenges with the aim of reducing obsolete stock
• Supervise the delivery of internal and external audit
• Take ownership of the application and accounting of prepayment and accrual transactions
• Responsible for managing payroll journals at month end
• Assist the Finance Manager in managing and accounting for the company’s investment portfolios
• Ensuring tax compliance and prompt remittance
• Loans and grants management from point of acquisition to final repayment
• Timely and accurate preparation of monthly management report for review by supervisor
• Ensure compliance with all financial regulations
• Comply with International Financial Reporting Standard for financial statements
• Provide input into department’s goal setting process
• Produce error-free ad-hoc accounting reports and present their results to supervisor and management.

Knowledge and Skill Requirements

• Minimum of 6-years’ experience in accounting, audit, or finance related function
• Proficiency across Data and Financial Analysis
• In Finance, Accounting or any related field and must be a chartered accountant (ACCA or ICAN) with at least 3-years post qualification experience
• Experience in Nigerian tax regulation and management is an added advantage
• Advanced computer software skills, including Excel, PowerPoint, and other accounting packages.
• Must have completed the mandatory NYSC.

Key Competencies:

• Highly motivated and result oriented with a keen eye for details
• Good time management skills and the ability to prioritize
• Strong attention to detail and an investigative mind
• Problem-solving skills and initiative
• Ability to keep confidential information and always remain discreet
• Ability to work and deliver within deadline without supervision
• Good understanding of IFRS standards
• Ability and willingness to meet deadlines consistently
• Integrity and high personal ethical standard
• Proven ability to calculate, post and manage financial records
• High analytical skills
• Ability to prioritize and multitask
• Training and mentoring junior staff
• High level of accuracy and attention to detail
• Excellent verbal and written communication skills
• Ability to work as part of a broader team of different levels
• Intermediate computer software skills, including Excel and Accounting packages
• Experience in communicating and influencing senior stakeholders
• Decisiveness, good judgement, strong organizational skills
• Self-Driven and smart working.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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