The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, emergency food security, and water, sanitation and hygiene sectors.

We are recruiting to fill the following positions below:

1.) Country Director
2.) ICLA Specialist
3.) HR & Administration Technical Assistant
4.) Cleaner / Cook

Job Title: Country Director

Job Identification: 9038
Location: Abuja
Job Schedule: Full time
Job Category: Top management

Context

• After more than a decade, the conflict in the Lake Chad Basin continues with new spikes in violence and military operations forcing thousands of people to flee with very limited protection in North East Nigeria, also impacting the Far North of Cameroon, Niger and Chad.
• In North East Nigeria alone, nearly 2.2 million people are internally displaced, with 8.4 million people in need of humanitarian assistance in 2022. Eighteen million people across the country are projected to be acutely food-insecure during the 2022 lean season.
• Security conditions in northeastern Nigeria’s Adamawa, Borno, and Yobe states remain volatile with many inaccessible locations, however there are important pockets where people are able to return and/or settle locally. Civilians, including aid workers, continue to be the target of deadly attacks by NSAGs and transport corridors are persistently insecure.
• The citizens of Plateau State, in North Central Nigeria, are also experiencing violence induced displacement, as herders and farmers compete over resources and criminality turns violent. North West Nigeria has also seen a significant increase in violent attacks leading to internal displacement as well as refugees fleeing to Niger.
• Nigeria is one of NRC’s largest operations in Central and West Africa, with programmes in Borno, Adamawa, and Plateau states and a team of over 350 dedicated humanitarian workers.
• In 2021, NRC’s teams assisted approximately 270,000 people through a multi-sectoral response across the displacement cycle. NRC runs an emergency response programme, in addition to a range of rights-based programmes to promote stability and pathways to durable solutions.
• Committed to humanitarian coordination, NRC co-leads the WASH and Protection sectors.  NRC also leads the HLP Working Group and is currently expanding its Protection from Violence portfolio.  NRC is also actively engaged in programming to promote climate change adaptation.

Role and Responsibilities
The Country Director will:

• Analyse the political and humanitarian context and adapt the NRC programme ensuring relevance to the evolving context in Nigeria and the Lake Chad Basin.
• Prioritize continuous improvement and innovation to ensure the highest quality of humanitarian and protection programming with a focus on timely delivery.
• Motivate and coach staff in order to create effective teams, with particular attention to ensuring an efficient and empowered Country Management Group
• Promote accountability, the highest standard of ethics, including safeguarding, and adherence to the Humanitarian Principles.
• Responsible for all NRC advocacy efforts in the country and ensure that contributions are made to NRC regional and global advocacy efforts.
• Develop and enforce policies to promote and maintain diverse staff at all levels.
• Provide vision, promote ideas, gain agreement and act as a role model.
• Serve as a proactive member the Extended Regional Management Group, promote collaboration with other Country Offices (COs) and the Regional office (RO) and contribute to the development of the Central and West Africa Region as a whole.
• Actively engage with other COs, engaged in the Nigerian refugee response to ensure holistic advocacy and programming.

Professional competencies

• Degree Level: Post Master's Degree.
• Minimum of 5 years experience from working as a Senior Manager/Country Director in humanitarian/recovery context.
• Experience from working in complex and volatile contexts.
• Documented/proven results related to the position’s responsibilities.
• Knowledge about own leadership skills/profile.
• Fluency and English, both written and verbal.
• Valid driver’s license.
• Knowledge of the context in Nigeria and the Lake Chad Basin.
• Experience from advocacy work.
• Experience with change management processes.

What We Offer

• 24-month contract duration with possibility of extension.
• Grade 12 in NRC’s Salary Scale. NRC offers a competitive compensation and benefits package.
• Family duty station with accompanied benefits
• NRC is an equal opportunities employer. In the selection of our staff, we are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
• We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.
• An opportunity to work in the largest country programme in the region.

Application Closing Date
20th January, 2023 (11:59 PM).

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note

• Female candidates are strongly encouraged to join our work culture that empowers every employee to share ideas and take responsibility: At NRC, we think outside the box. We encourage ideas and give responsibility to all employees at all levels, to help solve the complex issues that we face. You will have many opportunities to be heard and take the initiative.
• Kindly send any questions that you may have in relation to the application process to: cwa.recruitment@nrc.no with the position in the subject. Applications sent via email will not be accepted.
• Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks.
• NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

Job Title: ICLA Specialist

Job Identification: 7305
Location: Maiduguri, Borno
Job Schedule: Full time
Job Category: Analysis and Assessment

Background

• Since 2015, NRC Nigeria has been working to help displacement affected communities meet their basic needs, improve their livelihoods, access essential services, and enhance their resilience to future shocks through our six core competencies: Water, Sanitation and Hygiene (WASH), Shelter, Education, Information, Counselling and Legal Assistance (ICLA), Livelihoods and Food Security (LFS), Camp Management, and Protection.
• NRC provides immediate assistance during the onset of emergencies through the rapid response mechanism (RRM). In 2021, NRC reached over 269,000 people with assistance.
• The crisis in Nigeria is marked by violence against civilians causing acute humanitarian needs and displacement. In the North-East, the 13-year conflict has shattered lives, infrastructure, basic services, and social fabric, with some two million people internally displaced across Borno, Adamawa and Yobe states.
• In the north-west and north-central regions, violence and displacement are rooted in disputes over land and resources, which has been worsened by climate change.
• Many families have either lost identity papers while fleeing or never obtained them, hindering their ability to access essential services. Sadly, millions of displaced people in Nigeria do not have legal documents, blocking them from accessing essential services and their rights.
•  NRC collaborates with the authorities to improve access to legal and civil documentation and provides counselling on legal issues including housing, land and property (HLP) rights for people affected by conflict.

Role and Responsibilities

• Identify country programme priorities, problems and challenges from an ICLA perspective and adopt a problem solving approach, solving them in collaboration with other core competencies, support department, and senior management
• Lead on assessment design and analysis for ICLA
• Support and contribute to multi sector assessments and response designs
• Assess and analyse context, identify constraints, opportunities, and priorities of the ICLA core competency.
• Identify, monitor and evaluate risks, constraints, technical issues related to ICLA implementation for timely action by relevant management authority
• Enable and guide the mainstreaming of gender, protection and environment into the ICLA strategies and operational practices.
• Lead on ICLA concept note and proposal developments.
• Support and contribute to multi sector donor reports, both narrative and financial
• Liaise with relevant donors and representatives.
• Support in the recruitment of ICLA staff and development of their work roles and responsibilities.
• Promote culture of shared learning within the ICLA core competency and across core competencies.
• Contribute to the strengthening of the position of NRC in Nigeria; liaising with relevant authorities, UN agencies, donors, other NGOs and partners, and social cohesion and protection sector actors.
• Support the area teams with advice on ICLA project implementation challenges
• Ensure the coordination of Housing, Land and Property (HLP) working group under the national protection sector .

Job Requirements
What we look for:

• Degree Level Post Bachelor's.
• Minimum of 4 years of experience within human rights / legal assistance / displacement area of expertise in a humanitarian/recovery context
• Strong understanding of relevant human rights frameworks, including refugee rights, IDP rights and humanitarian law.
• Solid knowledge of and experience applying protection principles within humanitarian responses.
• Experience from working in complex and volatile contexts.
• Documented results related to the position’s responsibilities.
• Knowledge about own leadership skills/profile .
• Professional Fluency in English, both written and verbal.

Context / Specific Skills, Knowledge and Experience:

• Knowledge of the context in Nigeria and/or the region.
• Experience engaging in/related to legal reform processes.
• Experience in gender issues and programming.
• Experience from protection and advocacy work within ICLA/legal assistance sector.
• Solid experience from managing and implementing ICLA-type of responses
• High level of experience in programming associated to legal assistance, HLP rights, and civil documentation.
• Strong capacity in leading proposal development.
• Documented experience working with donors and conversant with their technical frameworks, strategic priorities and reporting requirements (e.g. EU, AFD, NMFA, SIDA).
• Experience from leading multi sector assessments and analysis.
• Ability to work closely together with other field staff and across sectors.
• High level of communication, representation, analysis, drafting and negotiation skills.

Behavioural Competencies:

• Working with people
• Handling insecure environments
• Strategic thinking
• Empowering and building trust
• Initiate action and change
• Analyzing

What We Offer
Female candidates are strongly encouraged to join our work culture that empowers every employee to share ideas and take responsibility: At NRC we think outside the box. We encourage ideas and give responsibility to all employees at all levels, to help solve the complex issues that we face. You will have many opportunities to be heard and take the initiative

• An opportunity to match your career to a compelling cause
• A chance to meet and work with people who are the best in their fields
• Grade 9 of NRC Salary Scale
• 12 months contract with possibility of extension

Application Closing Date
6th January, 2023 (12:59 AM).

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note

• Internal candidates are encouraged to apply but we are also open to external applicants who can show a commitment to NRC and being part of a challenging, but important mission to make a difference.
• Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks.
• NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

Job Title: HR & Administration Technical Assistant

Job Identification: 9213
Location: Monguno, Borno
Job Schedule: Full time
Job Category: Human Resources
Duration of contract: Till 31st December 2023.
Grade: 4 in NRC's grading structure
Reporting line: Field Coordinator, Monguno Nigeria

Job Description

• We are looking for people passionate about helping refugees and people forced to flee.
• If you are those people, the Norwegian Refugee Council in Nigeria is looking for an enthusiastic and passionate HR/Admin Technical Assistant to join our Field Office Team in Monguno, Borno State.  The purpose of the HR/Admin Technical Assistant position is to establish and implement NRC's day-to-day Human Resources and Administration functions, systems, and procedures.
• To be successful in this role you will be a Human Resources and Administration professional with good Human Resources skills, Administration experience, a confident communicator with excellent relationship-building skills, and capable of establishing strong relationships with staff and stakeholders at all levels while supporting new initiatives and learning projects across the area.
• If you are a highly organized individual, comfortable working in a remote environment, and have previous experience in Human Resources and Administration, we would love to hear from you!

Responsibilities

• Ensure proper and systematic filing of all personnel files.
• Support the recruitment process by collecting applications, longlisting, scheduling examination, administering tests, and conducting interviews.
• coordinating appointments and background/reference checks, and communicating benefit information.
• Maintaining a database of field office recruitment.
• induction of new staff, schedule a briefing with relevant departments and assist in email address requests for new staff.
• Preparation of contracts for both casual workers and full-time workers
• Management of employee records on NRC People at the field level
• Issuance of stock requests to relevant department and updating and sharing the stock report on a monthly basis.
• Ensure that office and guest house supplies are requested for and timely distributed.
• Preparing and circulating the Minutes from all staff meetings.
• Supervising the cleaner/cook.
• Any other task assigned by Line Manager.

Qualifications
We are looking for:

• Bachelor's Degree Qualifications in Business Administration, Public Administration, or any Management Science related field.
• Proven record of accomplishment of professional experience in Human Resources Management and Administration in a humanitarian/recovery context.
• Previous experience from working in complex and volatile contexts.
• Documented results related to the position’s responsibilities.
• Confident communicator with the ability to build and maintain relationships with multiple staff and stakeholders at all levels, and challenge with humility when necessary.
• Intuitive and empathetic, able to relate to others, and build report.
• Highly organized, capable of managing multiple priorities successfully.
• Experience in working within a team, meeting workload requirements, and being as effective through delivery as possible.
• Excellent communication skills - written and spoken - in English required.
• Computer literacy in word processing and spreadsheets is required
• Fluency in English, both written & verbal, and other local languages is an added advantage.
• Must be an Indigene of Monguno LGA.

What’s in it for you?
Female candidates are strongly encouraged to apply and to join a work culture that empowers every employee to share ideas and take responsibility:

• At NRC we think creatively. We encourage ideas and give responsibility to all employees at all levels, to help solve the complex issues we face. You will have many opportunities to be heard and take the initiative.
• Learn on the job: NRC's collaborative working style favors the exchange of good practice and lessons learned. At NRC, employees learn on the job and are encouraged to look for opportunities to develop new competencies. NRC managers prioritize the quality work and the competency development of their staff. This entails giving newcomers a good start, following up, training, and mentoring employees to allow them to perform well in their current job, and offering learning & development programs.

Application Closing Date
18th January, 2023 (12:59 AM).

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note

• This position is open to National candidates only. We invite applications from all qualified and interested candidates.
• Candidates are encouraged to apply early, as applications may be screened prior to the vacancy deadline.
• Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks.
• NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

Job Title: Cleaner / Cook

Job Identification: 9150
Location: Gwoza, Borno
Job Schedule: Full time
Job Category: Administration

Role and Responsibilities

• The purpose of the Cleaner / Cook position is to assist in the day-to-day Maintenance and cleaning of the Office/guest house as well as Preparation of MEALs for the Guest.

Generic Responsibilities:
These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work- and Professional Development Plan:

• Adhere to NRC policies, tools, handbooks and guidelines
• Prepare and develop status reports as required by management
• Promote and share ideas for improvement
• Perform according to the work and development plan
• Sweep, scrub, mop and polish floors in the office and guesthouses
• Vacuum clean carpets, rugs and draperies, wipe down glass surfaces
• Dust and polish furniture and fittings and tidy up offices
• Clean (metal) fixtures and fittings and wipe down glass surfaces
• Empty and clean trash containers and dispose of trash in a sanitary manner, clean wash basins, mirrors, tubs and showers.

Specific Responsibilities:
These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly:

• Make up beds and change linens as required, iron and press clothing and linen and tidy up guestrooms
• Tidy up rooms and wash windows as scheduled
• Iron and press clothing and linen, sort, fold and put away clean laundry
• Maintain all cleaning/cooking equipment and materials in a safe and sanitary working condition
• Monitor and report necessary domestic repairs and replacements
• Wash dishes and clean office/kitchen according to agreed hygiene standards
• Check all appliances in rooms are in working order
• Deliver any requested housekeeping items to guest rooms
• Ensure confidentiality and security of guest rooms
• Observe and report damage of office/guesthouse property
• Measure and assemble ingredients for menu items
• Prepare meals during our dining hours
• Ensure that the food prep area and kitchen are cleaned and sanitized at the end of your shift
• Perform any other task assigned by line manager.

Qualifications

• Candidates should possess a National Diploma / NCE qualification with at least 2 years experience.
• Experience as Cleaner / Cook in a humanitarian/recovery context preferably with a similar organization like NRC is a plus
• Knowledge of safe food preparation procedures, hygiene and preservation to avoid foodborne illness
• Previous experience from working in complex and volatile contexts
• Ability to work under pressure and flexible
• Good knowledge of Local context and preferably residing in the position location.
• Female qualified candidates are strongly encouraged to apply

Application Closing Date
9th January, 2023; 10:00

How to Apply
Interested and qualified candidates should:
Click here to apply online