🇳🇬 Job Vacancies @ Nigerian Exchange Group (NGX Group) – 3 Positions

Nigerian Exchange Group (NGX Group) is a leading financial market infrastructure provider in Africa, connecting Nigeria, Africa and the world.

We are recruiting to fill the following positions below:

1.) Relationship Officer
2.) ERP / CRM Application Support Officer
3.) Server / Desktop Analyst

Job Title: Relationship Officer

Location: Lagos

Job Summary

• Relationship Officer in the Capital Market division has a main responsibility of attracting new companies to list on Nigerian Exchange’s Boards; Growth Board, Main Board and Premium Board) and also increasing Value-Added Services (VAC) to existing listed companies to ensure continued retention.

Responsibilities

• Market companies to bring them to list on Nigerian Exchange’s Boards; Growth Board, Main Board and Premium Board;
• Market and sell various products and services of Nigerian Exchange to prospective and existing listed companies to increase the listing value proposition;
• Build, and maintain strong relationships with leadership and executive level of listed companies, e.g. CEO, CFO, and Board Members;
• Promote listed company interface with Nigerian Exchange through participation at “Bell Ringing” ceremonies, “Facts Behind the Figures” and attendance at relevant Nigerian Exchange events;
• Develop expertise in assigned industry sector(s) to enhance marketing and relationship management;
• Understand business needs and operations of potential and listed companies’ community;
• Contribute to the achievement of listing sales goals and retention of revenue;
• Identify new products and or incremental revenue opportunities, through proactive relationship management;
• Respond to enquiries from prospective and listed companies.

Person Specification & Required Qualification

• B.Sc / HND qualification in Business Administration, Finance, Accountancy, Law, Banking, Economics or a similar field
• A professional certification is an advantage
• 2-5 years’ cognate client facing experience in Capital Markets, Investment Banking, Asset Management, Financial Services, Manufacturing, Commerce, Agricultural, Transport, Telecoms or Oil and Gas Sectors
• Ability to learn quickly and adapt existing knowledge to new areas
• Good financial statements understanding and knowledge
• Track record of attracting and maintaining new client relationships in industry or the financial sector.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send an updated Resume to: talentmanagement@ngxgroup.com using "NGX Recruitment- Relationship Officer" as the subject of the email.

Job Title: ERP / CRM Application Support Officer

Location: Lagos, Nigeria
Job type: Full-time

Job Summary

• Our Digital Technology Division is seeking a talented ERP/CRM Application Support Officer, with expertise in Microsoft Dynamics 365 to join our team immediately.
• In this role, you will be responsible for managing and overseeing the Microsoft Dynamics 365 ERP application.
• You will provide functional and technical support such as module set-up, granting access rights to functional users, workflow design as well as updates to all key stakeholders. The successful candidate will report to Team Lead, Application Support.

Responsibilities

• Perform Server administration tasks, including user/group administration, security permissions, research event log warnings and errors, and resource monitoring and ensuring system architecture components work together seamlessly;
• Ensure ERP software meets business requirements and goals, fulfils user requirements, and identifies and resolves systems issues;
• Lead ERP process automation projects, create and present business cases where appropriate, develop and execute project plans, and deliver results within targeted timeframe and within budget;
• Provide support to Groupwide users of the ERP
• Write, maintain data integrity in systems and support a variety of reports or queries utilising appropriate reporting tools;
• Manage and design mappings of all ERP tables, to ensure accurate data capture that promotes prudent compliance and enables comprehensive reporting;
• Develop user friendly procedures, guidelines, and documentation applicable to the ERP;
• Collaborate with other ERP users (Finance, Procurement etc.) to ensure integrity of the ERP;
• Manage vendor relationships as well as coordinate with vendors’ application support admins and relevant stakeholders for licensing and renewals; including cost optimisation;
• Lead implementation of the enterprise applications and support with current and future state analysis, configuration, and ongoing maintenance of the new enterprise technology platform;
• Monitor and track performance by tracking resolution progress and escalations;
• Administer and implement Service Level Agreements (SLAs) with key/relevant stakeholders, monitor performance levels and take corrective action as may be required.

Person Specification & Required Qualification(s)

• Candidates should possess an HND / Bachelor's Degree in any discipline;
• Professional certification(s) such as ITIL, PMP, Business Analysis, CompTIA and/or Microsoft 365 Certified is an added advantage;
• Must have 6-8 years’ cognate experience managing an ERP system, preferably Microsoft Dynamics 365;
• Significant knowledge of ERP applications (such as Microsoft Dynamics, Oracle, SAP, etc);
• HR/Payroll and or Finance related experience will be an added advantage.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send an updated Resume to: talentmanagement@ngxgroup.com with “NGX Recruitment- ERP/CRM Application Support Officer” using the Job Title as the subject of the email.

Note: Only shortlisted candidates would be contacted.

Job Title: Server / Desktop Analyst

Location: Lagos, Nigeria
Job type: Full-time

Job Summary

• We are seeking a highly skilled and motivated Server/Desktop Analyst to join our dynamic technology services department. The Server/Desktop Analyst is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure.
• He/She engages in technical research and development to enable continuing innovation within the infrastructure.
• He/She also ensures that system hardware, operating systems, software systems, and related procedures adhere to organisational values, enabling staff, volunteers, and partners.

Responsibilities

• Analysing system logs and identifying potential issues with computer systems.
• Assisting project teams with technical issues in the initiation and planning phases of the NGX’s standard project methodology (SDLC)
• Introducing and integrating new technologies into existing data center environments.
• Performing routine audits of systems and software and backups.
• Applying operating system updates, patches, and configuration changes.
• Installing and configuring new hardware and software (e.g. database systems).
• Adding, removing, or updating user account information, resetting passwords, etc.
• Answering technical queries and dealing with often frustrated users.
• Responsibility for security.
• Responsibility for documenting the configuration of the system.
• Troubleshooting any reported problems.
• System performance tuning.
• Accountable for the following systems: Linux and Windows (both physical and virtual) systems that support LAN infrastructure; Linux, Windows and Application systems that support security and email systems;
• Ensuring that the network infrastructure is up and running.

Person Specification & Required Qualification (s)

• B.Sc degree in Computer Science, Engineering discipline, Mathematics or Physics will be a distinct advantage.
• Minimum of 4+ years post National Youth Service Corps (NYSC) in server/desktop administration; experience within an exchange or financial services organization preferred.
• Systems Administration/System Engineer certification in Unix and Microsoft (preferred)
• Good communication and interpersonal skills
• Strong analytical and critical thinking skills

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should send their Resume to: talentmanagement@ngxgroup.com using "NGX Recruitment- Server/Desktop Analyst" as the subject of the mail.

Note: Only shortlisted candidates would be contacted.