🇳🇬 Job Vacancies @ MTN Nigeria – 9 Positions

MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the following positions below:

1.) Manager - Sales and Trade Development
2.) Representative - Sales and Trade Development (Delta)
3.) Representative - Sales and Trade Development (Borno)
4.) Representative - Sales and Trade Development (Adamawa)
5.) Representative - Sales and Trade Development (Kano)
6.) Specialist - Cybersecurity
7.) Senior Manager - Core and Transport Performance
8.) Specialist - Security Governance and Assurance
9.) Coordinator - Travels and Accommodations

Job Title: Manager - Sales and Trade Development

Job Identification: 3187
Location: Hinterland, Lagos
Job Schedule: Full time
Job Category: MTN Level 3
Reports To: Senior Manager - Sales and Trade Development Delta
Division: Sales and Distribution

Mission

• To manage and develop trade infrastructure and the channels of distribution especially retailers to ensure MTN dominance at retail in the assigned territory.

Description

• Confirm  that  sub dealers and dealer branches are contacted and stock receipt/movement verified.
• Provide informal training in shops on products, services and promotions being run by marketing, channel or region and on-the-spot training/coaching of all visited outlets in territory (100% of all visited outlets in call cycle)
• Manage events and promos, generate sub-dealer promo specifications and perform post-promo evaluation
• Provide weekly/monthly sales activity report and market intelligence report to field service engineers
• Monitor and report back on network quality and other sales impacting indices in territory covered
• Ensure call cycle time of 8 - 10 visits a day per territory or as business requires
• Identify, classify and support all players in channels of distribution and ensure  weekly/monthly database update
• Ensure MTN product availability in channel is >95% at all times and provide weekly product availability report of all visited outlets during call cycles
• Direct all channel participants to MTN identified growth area within your territory
• Establish consistent channel standards including branding as per channel recommendation.
• Increase brand awareness – Signage, POS distribution and target 65% visibility in the channel of distribution (Trade marketing team will measure)
• Support all identified outlets with 100% merchandizing as appropriate and defined.
• Build relationship between lower and upper levels (i.e. authorized distributors and sub dealers), support trade partners and Sub dealers and link subs, retailers etc. to Trade Partners and help nurture the relationship
• Resolve all issues/queries with regards to activations, products and promotions.

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Requirements
Education:

• First Degree Preferably Social Sciences
• Fluent in English

Experience:

• 1–3 years’ experience in an area of specialization, with experience working with others
• Experience working in a medium organization
• Sales and Marketing experience in a fast-moving consumer goods environment.

Application Closing Date
7th February, 2024.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Representative - Sales and Trade Development

Job Identification: 3506
Location: Sapele, Delta
Job Schedule: Full time
Job Category: MTN Level 1
Reports To: Senior Manager - Sales and Trade Development Delta
Division: Sales and Distribution

Mission

• To manage and develop trade infrastructure and the channels of distribution especially retailers to ensure MTN dominance at retail in the assigned territory.

Description

• Confirm  that  sub dealers and dealer branches are contacted and stock receipt/movement verified.
• Provide informal training in shops on products, services and promotions being run by marketing, channel or region and on-the-spot training/coaching of all visited outlets in territory (100% of all visited outlets in call cycle)
• Manage events and promos, generate sub-dealer promo specifications and perform post-promo evaluation
• Provide weekly/monthly sales activity report and market intelligence report to field service engineers
• Monitor and report back on network quality and other sales impacting indices in territory covered
• Ensure call cycle time of 8 - 10 visits a day per territory or as business requires
• Identify, classify and support all players in channels of distribution and ensure  weekly/monthly database update
• Ensure MTN product availability in channel is >95% at all times and provide weekly product availability report of all visited outlets during call cycles
• Direct all channel participants to MTN identified growth area within your territory
• Establish consistent channel standards including branding as per channel recommendation.
• Increase brand awareness – Signage, POS distribution and target 65% visibility in the channel of distribution (Trade marketing team will measure)
• Support all identified outlets with 100% merchandizing as appropriate and defined.
• Build relationship between lower and upper levels (i.e. authorized distributors and sub dealers), support trade partners and Sub dealers and link subs, retailers etc. to Trade Partners and help nurture the relationship
• Resolve all issues/queries with regards to activations, products and promotions

Requirements
Education:

• First Degree Preferably Social Sciences
• Fluent in English.

Experience:

• 1–3 years’ experience in an area of specialization, with experience working with others
• Experience working in a medium organization
• Sales and Marketing experience in a fast-moving consumer goods environment.

Application Closing Date
7th February, 2024.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Representative - Sales and Trade Development

Job Identification: 3868
Location: Jere, Borno
Job Schedule: Full time
Job Category: MTN Level 1
Reports To: Senior Manager - Sales and Trade Development Borno
Division: Sales and Distribution

Mission

• To manage and develop trade infrastructure and the channels of distribution especially retailers to ensure MTN dominance at retail in the assigned territory.

Description

• Confirm  that  sub dealers and dealer branches are contacted and stock receipt/movement verified.
• Provide informal training in shops on products, services and promotions being run by marketing, channel or region and on-the-spot training/coaching of all visited outlets in territory (100% of all visited outlets in call cycle)
• Manage events and promos, generate sub-dealer promo specifications and perform post-promo evaluation
• Provide weekly/monthly sales activity report and market intelligence report to field service engineers
• Monitor and report back on network quality and other sales impacting indices in territory covered
• Ensure call cycle time of 8 - 10 visits a day per territory or as business requires
• Identify, classify and support all players in channels of distribution and ensure  weekly/monthly database update
• Ensure MTN product availability in channel is >95% at all times and provide weekly product availability report of all visited outlets during call cycles
• Direct all channel participants to MTN identified growth area within your territory
• Establish consistent channel standards including branding as per channel recommendation.
• Increase brand awareness – Signage, POS distribution and target 65% visibility in the channel of distribution (Trade marketing team will measure)
• Support all identified outlets with 100% merchandizing as appropriate and defined.
• Build relationship between lower and upper levels (i.e. authorized distributors and sub dealers), support trade partners and Sub dealers and link subs, retailers etc. to Trade Partners and help nurture the relationship
• Resolve all issues/queries with regards to activations, products and promotions

Requirements
Education:

• First Degree Preferably Social Sciences
• Fluent in English.

Experience:

• 1–3 years’ experience in an area of specialization, with experience working with others
• Experience working in a medium organization
• Sales and Marketing experience in a fast-moving consumer goods environment.

Application Closing Date
7th February, 2024.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Representative - Sales and Trade Development

Job Identification: 3873
Location: Hadejia, Adamawa
Job Schedule: Full time
Job Category: MTN Level 1
Reports To: Senior Manager - Sales and Trade Development Adamawa
Division: Sales and Distribution

Mission

• To manage and develop trade infrastructure and the channels of distribution especially retailers to ensure MTN dominance at retail in the assigned territory.

Description

• Confirm  that  sub dealers and dealer branches are contacted and stock receipt/movement verified.
• Provide informal training in shops on products, services and promotions being run by marketing, channel or region and on-the-spot training/coaching of all visited outlets in territory (100% of all visited outlets in call cycle)
• Manage events and promos, generate sub-dealer promo specifications and perform post-promo evaluation
• Provide weekly/monthly sales activity report and market intelligence report to field service engineers
• Monitor and report back on network quality and other sales impacting indices in territory covered
• Ensure call cycle time of 8 - 10 visits a day per territory or as business requires
• Identify, classify and support all players in channels of distribution and ensure  weekly/monthly database update
• Ensure MTN product availability in channel is >95% at all times and provide weekly product availability report of all visited outlets during call cycles
• Direct all channel participants to MTN identified growth area within your territory
• Establish consistent channel standards including branding as per channel recommendation.
• Increase brand awareness – Signage, POS distribution and target 65% visibility in the channel of distribution (Trade marketing team will measure)
• Support all identified outlets with 100% merchandizing as appropriate and defined.
• Build relationship between lower and upper levels (i.e. authorized distributors and sub dealers), support trade partners and Sub dealers and link subs, retailers etc. to Trade Partners and help nurture the relationship
• Resolve all issues/queries with regards to activations, products and promotions

Requirements
Education:

• First Degree Preferably Social Sciences
• Fluent in English.

Experience:

• 1–3 years’ experience in an area of specialization, with experience working with others
• Experience working in a medium organization
• Sales and Marketing experience in a fast-moving consumer goods environment.

Application Closing Date
7th February, 2024.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Representative - Sales and Trade Development

Job Identification: 3271
Location: Hadejia, Kano
Job Schedule: Full time
Job Category: MTN Level 1
Reports To: Senior Manager - Sales and Trade Development Kano
Division: Sales and Distribution

Mission

• To manage and develop trade infrastructure and the channels of distribution especially retailers to ensure MTN dominance at retail in the assigned territory.

Description

• Confirm  that  sub dealers and dealer branches are contacted and stock receipt/movement verified.
• Provide informal training in shops on products, services and promotions being run by marketing, channel or region and on-the-spot training/coaching of all visited outlets in territory (100% of all visited outlets in call cycle)
• Manage events and promos, generate sub-dealer promo specifications and perform post-promo evaluation
• Provide weekly/monthly sales activity report and market intelligence report to field service engineers
• Monitor and report back on network quality and other sales impacting indices in territory covered
• Ensure call cycle time of 8 - 10 visits a day per territory or as business requires
• Identify, classify and support all players in channels of distribution and ensure  weekly/monthly database update
• Ensure MTN product availability in channel is >95% at all times and provide weekly product availability report of all visited outlets during call cycles
• Direct all channel participants to MTN identified growth area within your territory
• Establish consistent channel standards including branding as per channel recommendation.
• Increase brand awareness – Signage, POS distribution and target 65% visibility in the channel of distribution (Trade marketing team will measure)
• Support all identified outlets with 100% merchandizing as appropriate and defined.
• Build relationship between lower and upper levels (i.e. authorized distributors and sub dealers), support trade partners and Sub dealers and link subs, retailers etc. to Trade Partners and help nurture the relationship
• Resolve all issues/queries with regards to activations, products and promotions

Requirements
Education:

• First Degree Preferably Social Sciences
• Fluent in English.

Experience:

• 1–3 years’ experience in an area of specialization, with experience working with others
• Experience working in a medium organization
• Sales and Marketing experience in a fast-moving consumer goods environment.

Application Closing Date
7th February, 2024.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Specialist - Cybersecurity

Job Identification: 3608
Location: Ikoyi, Lagos
Job Schedule: Full time
Job Category: MTN Level 2
Reports To: Senior Specialist - Cybersecurity
Division: Information Technology

Mission

• The role Leads and continually improve the Enterprise Cyber security posture, provide technical expertise on all MTNN Enterprise wide Security related issues and work with MTN Group Security to define appropriate Frameworks.

Description

• Assist with cybersecurity initiatives in conjunction with Group Cybersecurity team.
• Design and implement security controls to safeguard and monitor events for information systems, enterprise applications and data.
• Support with implementation of Information Security projects.
• Support the continuos optimization and upgrades of existing security solutions like SIEM, Vulenrability, Data Secrity & Security Analytics.
• Drive internal and external vulnerability assessment, penetration tests engagements and manage results to remediation.
• Respond to escalated security events and drive security incident response processes to ensure timely resolution with minimal disruption.
• Design, document, and deploy secure infrastructure solutions to enhance and evolve the security posture of the business to ensure integrity, availability and confidentiality of all critical enterprise data.
• Support with annual Red team & Blue team exercise to improve enterprise security.
• Provide expertise on security tools, including but not limited to firewalls, Web Application firewalls, IDS/IDP, anti-malware software.
• Liaise with stakeholders in respect of operational implementation of security policies and best practices.
• Collaborate with the Client Server Team to ensure that technical plans are practical, controls are sustainable, and implementations are managed to minimize risks and adverse impact to servers, workstations and user productivity.
• Implement the infrastructure, configurations and processes to monitor security related events.
• Prevent data loss and service interruptions by researching new technologies that will effectively protect the enterprise network.
• Document and operationalize information security processes.
• Ensure all security system documentation is up to date.
• Support Business Risk Management in security related investigations.
• Drive the planning and action remedies required to prevent exposures to information security related threats.
• Perform security incident response and management.
• Interface with relevant Support Teams to resolve security vulnerabilities within the Enterprise systems and Applications.
• Drive knowledge management and best practices sharing within own unit, department, division, or enterprise-wide as required.

Requirements
Education:

• Minimum of First Degree in Computer Science, Engineering, Information Technology / Systems or related discipline preferred
• Possession of a post graduate degree in related IT, Engineering field will be an advantage
• Possession of a professional IT certification (Certified Information Security Systems Professional (CISSP)
• Possession of other Cybersecurity related certification is desirable

Experience:

• 3-7  years’ experience in an area of Security specialisation; with experience working with others
• Experience working in a Large organization and preferably in the Telecommunications industry
• Strong background as an Engineer/Architect in application security infrastructure and various network technologies to include devices such as firewalls, VPN, intrusion/extrusion detection, vulnerability & risk assessment tools, encryption technologies, virus/worm/malware prevention, E-business and web application technologies, Data Loss Prevention, whole disk & device encryption solutions, two-factor authentication, common Windows (desktop & server) platforms,
• Experience with Microsoft, Solaris, Unix, Oracle and MS SQL
• Experience working in telecommunications industry
• Managing network and / or network security
• Knowledge should be current with information security best practices and global trends
• Knowledge of security best practices such as; defense in-depth, least privileges, need-to-know, separation of duties, access controls, encryption
• User account identity, authorization and authentication management.
• Security incident and event management
• Experience in researching new or emerging technologies and processes that may be incorporated as solutions to reoccurring security concern.

Application Closing Date
7th February, 2024.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Senior Manager - Core and Transport Performance

Job Identification: 3840
Location: Ikoyi, Lagos
Job Schedule: Full time
Job Category: MTN Level 3H
Reports To: General Manager - Network Performance and Quality Assurance
Division: Network

Mission

• Develop a network performance and quality assurance methodology and framework to monitor and optimize core network services and guide related activities within the NWG Division, defining standards, metrics, and requirements.
• Institute mechanisms and systems to achieve quality assurance objectives by contributing information and analysis to strategic plans and reviews, preparing, and completing action plans for the core network.

Description

• Manage the performance of the entire MTN Core and Transport Network—CS/IMS Core, PS Core, IP Transport, Internet Edge, and Transmission networks.
• Establish, monitor, analyze, and assure core and transport network performance and roaming KPIs.
• Coordinate core and transport network KPI improvement actions in the network.
• Provide input to the core and transport network capacity forecasting and planning processes.
• Verify, validate, and assure value from new network solutions. Ensure MTN's business objectives are achieved.
• Carry out in-depth network performance investigations, analysis and audits with the aim of optimizing the network and ensuring more efficient utilization of network resources.
• Monitor, report, and ensure regulatory QoS compliance as it relates to interconnect QoS and the on-net customer experience.
• Carry out pre- and post-impact assessments of changes and planned commercial activities with a view to ensuring changes are as planned without disruption to network service delivered to customers.
• Manage inbound and outbound voice and data roaming performance.
• Provide regular independent performance reports to management, the regulatory department, and the group, indicating the actual levels of key performance indicators (KPIs).
• Review and approve requests for investment in resources for the functional area.
• Manage overall financial budgeting and control for the functional area.
• Handle resource capacity planning, functional goal fulfillment tracking, and management.
• Facilitate goal-level creation for the broader function and work with direct reports to ensure goals are cascaded to all members of the team.
• Assure that Network Division Planning, Operations, Network Enterprise, and Implementation functions and outsourcing vendors are aligned towards divisional and regulatory quality objectives.
• Coach and train direct reports to ensure understanding of the objectives and goals of the department, awareness of set targets and requirements, and regular review of their training needs.
• Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.

Requirements
Education:

• First Degree in Electrical / Electronics or Computer Engineering or Telecommunications.
• A master's degree in a relevant discipline, including an MBA, will be an advantage.
• Fluent in English and the language of the country is preferable.

Experience:

• 9–17 years' experience working on complex, commercially sensitive mobile/fixed data and IP core networks (e.g., technology evaluations/integration, due diligence, etc.):
• Manager track record of 3 years or more, with at least 3 years in the relevant sector or industry
• Work experience across diverse cultures and geographies is advantageous.
• 7 years’ experience in a GSM/UMTS/LTE/mobile environment, preferably in a high-level support or performance management role in the core and transport networks.
• Above-average knowledge and experience in all core domains - IP/MPLS/Core-CS/Core PS,
• Sound understanding of call and data service architecture and service flow.

Application Closing Date
7th February, 2024.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Specialist - Security Governance and Assurance

Job Identification: 3742
Location: Ikoyi, Lagos
Job Schedule: Full time
Job Category: MTN Level 2
Reports To: Manager - Security Governance and Assurance
Division: Information Technology

Mission

• To be involved in all facets of Information security controls design, implementation, control assessments and optimization; implementation of ISO and NIST controls in line with the approved Cybersecurity Strategy; implementation of secure resilient technology that supports the business processes within MTN Nigeria.
• The position includes the development, implementation and maintenance of quality plans and procedures that allows MTNN to respond to industry standards, relevant legislation and current best practices.

Description

• Ensure implementation of technical security standards/baselines across MTNN’s technology platforms as well as ongoing monitoring and reporting of compliance against the standards.
• Ensure the integration of the MTNN’s technology platforms into the security compliance and monitoring eco-system both at opco and Group level then regularly confirm and report on ongoing effectiveness.
• Liaise with other relevant functions to facilitate the timeous closure of incidents and vulnerabilities.
• Ensure Security controls are regularly evaluated as part of the Security Assessment program with proposed remedial actions to address noted baseline variances.
• Support the implementation of risk assessments exercises across the Information Technology function in order to trap and highlight information security weaknesses and advice on controls to mitigate those risks.
• Implement standards for testing methodologies, techniques and procedures and conduct robust quality standard programme.
• Lead IT Controls Assessments and compliance exercises.
• Support controls design for Operating systems, Applications & Database Security, implementation, assessments & reporting.
• Monitor the effective cascading of the Compliance strategy into the Compliance Monitoring business plans to ensure vertical alignment and horizontal integration with other interfacing strategies.
• Monitor compliance to Information security policies, procedures and standards via a robust information security program/plan depicting continuous planned and ad-hoc audit and review exercises.
• Liaise with other relevant functions/stakeholder to implement information security as defined by MTN Nigeria.
• Manage escalating issues (within the information security domain) along with relevant stakeholders.
• Assist relevant business owners and custodians in identifying and setting activities logs, audit trails, functional and technical requirements, and ensure adequate custody of such.
• Provide adequate support for any escalated information security issues (when needed).
• Perform Problem, Change, and Release & Configuration Management as it pertains to Information Security.
• Specify, assist and delegate information security system integration concepts into SDLC process.
• Drive the Automation of the Security Baseline configuration using Enterprise tools.
• Serve as an internal information security consultant to MTN and advise on trending information security technologies/related regulatory issues.

Requirements
Education:

• Minimum of First Degree in Computer Science, Engineering, Information Technology / Systems or any related discipline preferred Certifications:
• Any of Certified Information Security Manager (CISM) or Certified Information Security Systems Professional (CISSP) will be advantageous,
• A combination of Certified Information Systems Auditor (CISA) and any of Certified in Risk and Information Systems Control (CRISC) or Certified in Governance of Enterprise & IT (CGEIT), CCNA Security, CompTIA Security.

Experience:
3-7 years of work experience which includes:

• Experience working in the Information Security domain.
• Experience in the Cybersecurity Consulting, Digital Risks or Telecommunication sector is advantageous
• Proven experience in Information Security related Governance, Technology Risk Management and Compliance, ITGCs & Automated Controls.
• Experience conducting regular risk assessments to identify, evaluate, and prioritize cyber risks across the organization's systems, applications, and processes.
• Experience in Data Privacy controls including knowledge of Data Privacy regulations.
• Technical experience around Identity Access Management, Controls configuration management & automation using Puppet/Ansible/Chef, Vulnerability assessments and treatment, Technical systems baseline governance & Implementation.
• Experience in identifying requirements, developing architectures, and deploying enterprise Security architecture, ensuring that the implementation adheres to standards and best-practices.
• Knowledge of SQL is desirable – minimum Intermediate.
• Experience with database security administration tools, security assessments and secure database configuration.

Application Closing Date
7th February, 2024.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Coordinator - Travels and Accomodations

Job Identification: 3858
Location: Ikoyi, Lagos
Job Schedule: Full time
Reports To: Manager - Industrial Relations and Support Services
Division: Human Resources
Job Category: MTN Level 2

Mission

• Manage, develop, and implement a strategic service function that would ensure high and quality local and international travel standards, providing seamless travel service for staff, directors, visitors, and consultants of MTNN.

Description

• Tracking and maintaining company travel issues, policy compliance, and expenditures, and generating reports on travel spending.
• Establish and maintain strategic relationships with approved travel agencies and third-party providers, such as hoteliers and airlines, to ensure cost effectiveness and prompt service delivery.
• Investigate, develop, and re-apply emerging opportunities in the travel and accommodation industry on both local and international frontiers to allow MTNN take advantage of such cost-saving opportunities.
• compliance, and expenditures, and generating reports on travel spending.
• Ensure efficient and effective process management of local and international flights for MTNN staff, visitors, consultants, and their families (if need be), ensuring that the company receives good value for money, timely delivery of tickets, and seamless protocol service.
• Negotiate and arrange the safest and cost-effective charter flights when needed.
• Review and manage all documents relating to international and local travel (e.g., travel requisition, passport/visa copies, leave forms, purchase requisition, etc.) to ensure they comply with MTNN’s travel and hotel policy.
• Support different divisions to negotiate and book cost effective meeting halls and event centers for their events.
• Facilitate and ensure the escalation any traveler requests or concerns to the appropriate supervisor or manager if need be.
• Monitor the appointed travel agents’ activities to ensure that the MTN policy and standard are maintained.
• Ensure effective stakeholder management through periodic engagement with all the travel stakeholders e.g., Hotels and Travel Agencies.

Requirements
Education:

• First Degree in related discipline
• Fluent in English
• Knowledge of the hospitality environment

Experience:

• 3 – 7 years of experience in an area of specialization; with experience working with others
• Experience working in a medium organization.
• Experience in a travelling agency will be an added advantage.

Application Closing Date
7th February, 2024.

Method of Application
Interested and qualified candidates should:
Click here to apply online