🇳🇬 Job Vacancies @ MTN Nigeria – 10 Positions

Lagos, Nigeria Posted on Accounting / Audit / Finance, Information Technology / ICT, Telecommunications

MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the following positions below:

1.) Manager, Account - MTN GlobalConnect
2.) Specialist, Roaming - MTN GlobalConnect
3.) Manager - Information Security, MTN GlobalConnect
4.) Manager - Risk, MTN GlobalConnect
5.) Specialist - Finance Operations, Finance
6.) Coordinator - Technical Regulatory, Corporate Relations
7.) Manager - Finance Operations, Finance
8.) Specialist - Service Management, Information Technology
9.) Advisor - State and Local Government Affairs, Corporate Relations
10.) Manager - Wholesale Delivery, MTN GlobalConnect

 

See job details and how to apply below.

 

1.) Manager, Account - MTN GlobalConnect

Job Title: Manager, Account - MTN GlobalConnect

Job Identification: 2189
Location: Nigeria
Job Schedule: Full time
Job Category: MTN Level 3

Job Description
Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's)

The Manager Account will be accountable to achieve the following objectives:

  • Own end-to-end P&L, sales activities, product fitment and fulfilment
  • Be responsible for bi-lateral arrangements and negotiating optimal settlements, agreements, termination rates and terms with international carrier partners
  • Contribute to international Wholesale Mobility sales strategy, sales deals, requests for implementation and outstanding pricing agreements
  • Provide input on the financial plan and KPIs set by planning and performance regarding wholesale mobility
  • Interfaces with MTN GC business units to ensure customers receive quality service in line with group SLA standards
  • Develop new opportunities for Wholesale Mobility services
  • Monitor and action performance KPI’s for key customers, ensuring MTN remains best in class.
  • Report monthly performance on commercial benefits, target achievements, gaps and develop strategy to bridge gaps

Job Requirements (Education, Experience and Competencies)
Educational Qualifications:

  • Minimum of 3-year Academic Degree (preferably in Business Management or related field)
  • Fluent in English and language of country preferable

Experience:

  • 5+ years in relevant experience in Carrier Telecom business
  • 2+ years managerial experience preferably within the telecommunication industry

Competencies:
Head- Big Picture Focus

  • Conceptual Thinker - Executes tactical plans to achieve strategic requirements
  • Problem Solver - Has the mental agility to identify and solve relevant business challenges
  • Improvement Driver - Executes and identifies opportunities for commercial innovation and continuous improvement
  • Knowledge on the international telecommunication carrier business in regard to latest industry trends and competitive landscape within the MTN footprint

Heart - Emotionally Intelligent:

  • Culture and Change Champion - Role models ethical practices by living the MTN values and vital behaviours for others to follow
  •  Relationship Manager - Builds professional networks across teams through collaboration and co-operation

Hands - Results Focused:

  • Results Achiever - Produces sustainable business results through ethical practices
  • Operationally smart - Sets priorities, plans, organizes an coordinate work of others.
  • Strong “can-do “attitude combined with an ability to articulate the strategic implications of key decisions

Role Deliverables

  • Drive sales targets of Wholesale Mobility services as set
  • Drive Y’ello Connect uptake through new customer additions
  • Manage relationships with assigned with suppliers, partners and customers end-to-end
  • Own Operational Deliveries towards customers including providing inputs to support functions on Process Management, Product Planning, Commercial Management & Reports
  • Prioritisation management: Ability to manage the allocated time and resources efficiently
  • Commercial acumen and financial competence
  • Strong customer relation management skills.

Other:

  • Regional and international travel

Application Closing Date
1st March, 2023 by 1:03pm.

How to Apply
Interested and qualified candidates should:
Click here to apply online


2.) Specialist, Roaming - MTN GlobalConnect

Job Title: Specialist, Roaming - MTN GlobalConnect

Job Identification: 2190
Location: Nigeria
Job Schedule: Full time
Job Category: MTN Level 2

Job Description
Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's)

The position will be accountable to achieve the following objectives:

  • Roaming Service Excellence
  • Ensure seamless operation of the implemented RVAS for the Roaming Hu
  • Liaise with Supplier managed services to deliver and expand the RVAS
  • SPOC for All RVAS in the Roaming Hub and Roaming Operation

Role Deliverables

  • Ensure the proper functioning of all RVAS implemented at MTN Opcos
  • Responsible for monitoring and reporting of all RVAS, to include the coordination with vendor managed services and Client Operator on all aspects related to RVAS.

Role Dependencies

  • Client Operator Marketing and Technical teams
  • GlobalConnect Market Managers
  • GlobalConnect technology & operations teams

Job Requirements (Education, Experience and Competencies)
Education:

  •  Bachelor's Degree in Business or Telecommunications
  • English: verbal and written proficiency

Experience:

  • 3 or more years’ experience in an MNO roaming operations
  • Experience with Microsoft Office, including Word, Excel, and PowerPoint.
  • Broad-based knowledge of the mobile telecoms industry within GSMA roaming.
  • Experience managing, implementing, and supporting multiple service launches
  • Experience with SS7, GPRS, IPX tracing.
  • Experience with technical troubleshooting of International Roaming.

Competencies:

  • Knowledge of RVAS solutions and implementations.
  • Ability to coordinate multiple projects and issues simultaneously
  • Excellent communications skills (both verbal and written).
  • Intermediate skills with MS Office; i.e. Word, Excel, PPT, and SharePoint
  • Technical and commercial knowledge of international Roaming environment
  • Able to work effectively with multiple stakeholders in a multi-cultural environment
  • A working knowledge of business practices
  • Knowledge of risk management (a risk taker who carefully considers risk/reward) and business development
  • Ability to identify key issues in a situation and to think creatively and strategically in facing internal and external challenges

Other:

  • Ability to adapt to changing requirements of business and staff members
  • Excellent Interpersonal skills.

Application Closing Date
1st March, 2023; 13:19

How to Apply
Interested and qualified candidates should:
Click here to apply online


3.) Manager - Information Security, MTN GlobalConnect

Job Title: Manager - Information Security, MTN GlobalConnect

Job Identification: 2212
Location: Nigeria
Job Schedule: Full time
Job Category: MTN Level 3

Job Description
Key Performance Areas: Core, essential responsibilities/outputs of the position (KPA's):

Operational Delivery:

  • Provide direct support to the LISO and relevant stakeholders.
  • Improve the Information Security Management System
  • Be the First Responder and provide adequate support and remediation on security incidents as they arise
  • Liaise with other relevant functions to facilitate the timeous closure of incidents and vulnerabilities in relation to the financial technology platforms
  • Improve standards for testing methodologies, techniques, and procedures and conduct robust quality standard programs.
  • Manage Information Security assessments and compliance exercises across Financial Technology functions.
  • Manage and improve standards for testing methodologies, techniques and procedures and conduct robust quality standard programme
  • Manage and monitor compliance to Information security policies, procedures and standards via a robust information security program/plan depicting continuous planned and adhoc audit and review exercises.
  • Assist relevant business owners and custodians in identifying and setting activities logs, audit trails, and functional and technical requirements, and ensure adequate custody of such.
  • Supervise and manage collaboration with relevant vendors/stakeholders for vulnerability scanning and penetration testing exercises.
  • Manage the maintenance an adequate information security risk register for critical assets.

Job Requirements (Education, Experience and Competencies)
Education:

  • Minimum of 4-years degree / diploma (Bachelor of Science in Computer Science, Computer Systems, or related field)
  • Master’s degree is advantageous
  • Fluent in English

Experience:

  • Minimum of 5 years of working experience in the Information Security domain
  • Experience in the telecommunication sector is advantageous
  • Experience in Information Security related Governance, Enterprise Risk Management and Compliance
  • Understanding emerging markets advantageous
  • Worked across diverse cultures and geographies
  • Pan Africa multi-cultural experience is advantageous

Competencies:
Functional Knowledge:

  • Information Security systems and tools such as SIEM, EDR, PAM
  • Telecommunication technologies – _Good understanding of the Mobile Network and related technologies
  • Good understanding of frameworks such as NIST
  • Systems architecture & design
  • UNIX & Linux operating systems
  • Good knowledge of IP technologies
  • Knowledge of Planning and optimisation principles and methodologies.

Skills:

  • Business Acumen
  • Analytics and Interpretation
  • Strategic Thinking
  • Organizational Agility
  • Digital mind-set
  • Dealing with ambiguity and complexity
  • Decision Making
  • Conflict Management
  • Negotiation
  • Financial and Numerical
  • Project Management
  • People Management
  • Executive Presentation

Behavioural Qualities:

  • Adaptable
  • Complete candour
  • Culturally aware
  • Emotional Maturity
  • Innovation
  • Integrity
  • Leadership
  • Team Player

Application Closing Date
28th February, 2023; 12:55

How to Apply
Interested and qualified candidates should:
Click here to apply online


4.) Manager - Risk, MTN GlobalConnect

Job Title: Manager - Risk, MTN GlobalConnect

Job Identification: 2210
Location: Nigeria
Job Schedule: Full time
Job Category: MTN Level 3

Key Deliverables

  • Implement the MTN Group Risk and Compliance Frameworks in GlobalConnect for MTN to effectively manage all risk exposures (opportunity, hazard, uncertainty etc) that pose an internal or external threat (political, economic, financial, market, international) to the business, its people and assets.
  • Implement the Group compliance framework for MTN to effectively manage compliance to all applicable laws and regulations and a common set of policies and procedures.
  • Support in the implementation of Compliance certification program and Internal Control Improvement Plan in MTN GlobalConnect.
  • Manage the risk to organisation, its employees, customers, reputation, assets and interests of stakeholders.
  • Assist in the development of and manage processes to identify and evaluate business areas' risks and risk and control self-assessments.
  • Facilitate the performance of Executive, Functional, Projects, Process etc, risk Assessments for MTN GlobalConnect and reporting to relevant stakeholders.
  • Build a risk-aware culture in the organization by providing ongoing education, appropriate briefing and training to leadership and employees on Risk, compliance, Ethics and Resilience in their respective roles in the implementation and alignment with the Risk and Compliance Frameworks.
  • Research emerging risks and trends in the industry, communicate to management and provide controls measures.
  • Support management in the drive for automation using appropriate tools technology tools in place.
  • Implement appropriate systems for monitoring the effectiveness of all the risk management services and compliance, and present findings to the relevant stakeholders. (Line Manager, R&C Head, Divisional Executives, Risk Champions, etc)
  • Facilitate the process for elevating/escalating control risks to more senior levels when appropriate (Documenting Risk Red Flags, Escalations, and Acceptances in line with the risk escalation and acceptance Policy of the organisation).
  • Collaboratively work with Governance Champions to enhance overall risk and compliance management posture of GlobalConnect and its subsidiaries.
  • Ensure that business units across the organization take ownership in the identification and management of their functional risks to guarantee safeguarding MTN GlobalConnect s customers, reputation, assets and the interests of stakeholders as well as manage the implementation of the Continuous Control Monitoring (CCM) activities for proactive, regular and automated monitoring of key controls to ensure that they are effectively operating as designed and that plans are in place to fix any control breakdown.
  • Facilitate Governance Committee Meetings and ensure all relevant risk inputs are considered during engagement.
  • Assist the organisation in the delivery of its overall Risk and Compliance Maturity KPIs.
  • Quality and timely reporting to Management and stakeholders on Risk and Compliance activities.
  • Ensure risk evaluation, which involves comparing estimated risks with criteria established by the organisation such as costs, legal requirements, and environmental factors, and evaluating the organisation's previous handling of risks.
  • Perform Compliance Screening for all the partners, customers, vendors, etc of the organisation.
  • Ensure effective implementation of disaster recovery, business continuity in GlobalConnect and its subsidiaries.
  • Ensure effective implementation of insurance risk management framework and strategies including establishment of appropriate and effective claims management processes
  • Support the implementation of security policies, protocols and procedures to ensure that the employees, assets and buildings remain protected.
  • Implement the GlobalConnect Ethics management program in place to ensure that the organisation conducts business in an ethical and socially responsible manner.
  • Facilitate the Compliance Management of the organisation by ensuring update of Compliance Universe, Compliance Risk Management Plan and Compliance Monitoring plan.
  • Implementing strategies for ensuring future compliance and mitigation of risk i.e., Material legislations, fines and reporting requirements for various regulators (also includes JSE)

Key Performance Areas:

  • Core, essential responsibilities/outputs of the position (KPA's)

Job Requirements (Education, Experience, and Competencies)
Educational Qualifications:

  • Degree in Business Administration (DBA/ Degree in Risk Management  / Bachelor’s in Finance or other related disciplines)
  • International certification in Risk Management, Compliance, Ethics, Business Continuity, Insurance will be an added advantage
  • Fluent in English.

Experience:

  • Minimum of 5 years relevant field preferably in the telecommunications industry
  • Work across diverse cultures and geographies
  • Significant experience in evaluating the Policies associated with complex/ emerging business and operational processes.
  • Strong project planning and management, report writing and presentation experience.
  • Experience in audit/compliance and risk management is mandatory
  • International exposure is an added advantage

Competencies:

  • Business Acumen, Problem Solving, Information processing, Influencing others
  • Data interpretation, Judgement, Continuous improvement, Reporting
  • Get it done, Communication, Innovative, Agile, Accountable
  • Facilitation, conflict resolution and client management.

Application Closing Date
28th February, 2023; 12:55

How to Apply
Interested and qualified candidates should:
Click here to apply online


5.) Specialist - Finance Operations, Finance

Job Title: Specialist - Finance Operations, Finance

Job Identification No.: 2130
Location: Lekki, Lagos
Job Schedule: Full time
Job Category: MTN Level 2
Reports To: Manager Finance Operations
Division: MoMo Payment Service Bank (Finance)

Mission

  • To lead and direct Forecasting and budgeting of the company’s business and financial performance.
  • To lead and direct Financial consolidation and reporting of the company’s performance.

Description

  • Ensure accurate revenue reporting by checking integrity of data from data warehouse and other data source systems.
  • Analyze revenue report and follow the revenue trends
  • Review billing reports of the prior month to ensure which data to reprocess and escalate unsolved cases to Revenue Assurance.
  • Review and analyze Non-Financial info (to be able to prepare reports needed) for support and checking financial information.
  • Run and analyze different queries for Revenue analysis.
  • Take ownership of revenue cycle related modules on ERP.
  • Provide reports from Data Warehouse (EDW) and other source systems to support revenue accountant activities.
  • Conduct monthly data reconciliation between different data source system and follow the material difference till it’s solved if exist.
  • Confront network toll ticket files and traffic anomalies and escalate to technology and information systems units for prompt resolution where necessary.
  • Ensure efficient optimization of databases/systems and prompt resolution of all reconciling items.
  • Monitor and report on key performance indicators in order to meet all month end reporting deadlines.

Requirements
Education:

  • First Degree in Computer Science, IT or any related field
  • A professional accounting qualification (ACA, ACCA, CPA, CIMA) will be an added advantage.
  • Fluent in English.

Experience:

  • 3 - 7 Years' experience including:
    • At least 2 years working experience in IS environment.
    • Practical knowledge of Computer Programming especially DB, Data warehouse, Business Intelligence, Data Analysis.
    • Experience in banking/fintech industry is an added advantage.
    • Accounting experience is an added advantage.

Application Closing Date
24th February, 2023.

Method of Application
Interested and qualified candidates should:
Click here to apply online


6.) Coordinator - Technical Regulatory, Corporate Relations

Job Title: Coordinator - Technical Regulatory, Corporate Relations

Job Identification No.: 2121
Location: Ikoyi, Lagos
Job Schedule: Full time
Job Category: MTN Level 2
Reports To: Manager Commercial Regulatory
Division: Corporate Services

Mission

  • Coordinate all reporting activities concerning regulatory requirements and laws affecting MTNN with a view of ensuring long term viability of the business.

Description

  • Prepare correspondence and position papers on key regulatory issues with focus on Spectrum, Quality of Service, Spectrum and Interconnection matters.
  • Provide legal and regulatory opinion on all issues that impact on MTN from a regulatory perspective, including new legislatures, government policies, etc.
  • Follow up with regulatory authorities on submissions and other regulatory issues.
  • Assist in ensuring the alignment of business operations and initiatives with appropriate licensing, marketing and legal conditions and requirements.
  • Coordinate all reporting activities about regulatory requirements and laws, with a view to ensuring long-term viability of the business.
  • Liaise and negotiate with business partners and regulatory authorities in respect of matters pertaining to MTNN’s operations.
  • Ensure customer queries are resolved appropriately and in compliance to the MTNN regulatory framework.
  • Build and maintain strong relationships with the regulatory agencies and other stakeholders in the telecommunications industry.

Requirements
Education:

  • First Degree in Law
  • Called to the Nigerian Bar
  • Fluent in English.

Experience:

  • 3 - 7 years’ experience which includes:
    • Minimum of 3 years’ legal experience in a law firm or as in-house counsel in a relevant area of specialization with experience of working in cross-functional teams
    • Experience working in a medium-sized organization.

Application Closing Date
24th February, 2023.

Method of Application
Interested and qualified candidates should:
Click here to apply online


7.) Manager - Finance Operations, Finance

Job Title: Manager - Finance Operations, Finance

Job Identification No.: 2060
Location: Victoria Island, Lagos
Job Schedule: Full time
Job Category: MTN Level 3
Reports To: Chief Financial Officer
Division: MoMo Payment Service Bank

Mission

  • Responsible for the provision of accurate and high quality financial information for the senior management team, the board and external stakeholders to support decision making.
  • Deliver excellent accounting services from Capital Investments, Financial Accounting, and Accounts Payable functions while implementing and maintaining strong financial controls.

Description

  • Manage all aspects of the day-to-day activities of the Finance Operations team.
  • Review and take responsibility for Key Financial Controls within all functional areas managed.
  • Lead, develop and motivate the Finance Operations team.
  • Promote Finance Policies and work with the business to ensure solutions are always achieved within policy constraints.
  • Oversee the Bank Operations Accounting policies and processes to minimise financial risk to the organisation.
  • Oversee the statutory interim and annual audits and ensure compliance to IFRS and MTN Group Financial Policies.
  • Resolve all statutory audit items (finance) and report monthly on ALL statutory audit items.
  • Oversee the preparation of monthly management reporting and analyse the key performance areas.
  • Perform Capital Investments Project Management Reporting and Accounting, Financial Accounting, and Accounts Payable functions.
  • Manage intercompany transactions and account types to be used to account for intercompany transactions.
  • Lead the automation of manual controls, processes and instill best practice.
  • Contribute to the strategic and business planning process.
  • Undertake any tasks as assigned by the Chief Financial Officer.

Requirements
Education:

  • First Degree in Accounting or any related field
  • Professional Accounting qualification (ICAN, ACCA, CIMA, CPA)
  • Data Analysis Certification is an added advantage

Experience:

  • 6 - 13 Years' experience including:
    • Minimum 6 years' experience in Financial Accounting/Management and Business Planning in a competitive multinational entity
    • Knowledge and understanding of risk, control and auditing methodologies
    • Experience in Fintech (E-commerce, E-payment) banking or Mobile Money industries is an added advantage.

Application Closing Date
24th February, 2023.

Method of Application
Interested and qualified candidates should:
Click here to apply online


8.) Specialist - Service Management, Information Technology

Job Title: Specialist - Service Management, Information Technology

Job Identification No.: 2042
Location: Ikoyi, Lagos
Job Schedule: Full time
Job Category: MTN Level 2
Reports To: Senior Manager - Head Information Technology
Division: MoMo Payment Service Bank

Mission

  • Responsible for accessing, approving, implementing and reviewing change in a controlled manner.

Description

  • Drive implementation and delivery of effective change management process that aligns and promotes business vision, mission and objective; links change delivery to the achievement of IT & Business strategy.
  • Ensure process compliance from initiation to closure of incidents.
  • Drive the efficiency and effectiveness of the incident management process with resolver teams.
  • Train and coach the Service Desk and first line support to ensure error-free incident categorization and assignments to technical teams.
  • Execute the steps to recover services as per the Major Incident (MI) checklist provided for each severity type of major incidents.
  • Responsible for Major Incident report (MIR) updates within the Major Incident recovery with all logs and steps taken by technical team.
  • Ensure that all incidents are resolved within Service Level Agreements/Operational Level Agreements and trigger appropriate technical escalation levels (L2 and L3) while managing incidents to avoid breaches.
  • Reduce Severity 3 and Severity 4 incidents, apply LEAN principle where possible to control the volume of incidents and ensure Year-on-Year number of Severity 3 and Severity 4 trends are on the decline.
  • Conduct regular audits to ensure that relevant CI’s are being tagged by technical team or any other teams closing the incident and produce analytical report on a sampling basis for non-compliant support groups.
  • Convert recurring or unknown issues into problems with an objective of ZERO repeat incident policy.
  • Evaluate change requests (RFCs) to assess the impact, risk and benefits to business services in order to avoid unnecessary disruption to business operations.
  • Secure authorization from appropriate authority level depending on the type of change which must have been categorized based on the size of the business, anticipated risk of the change, potential financial impacts and the scope of the change.
  • Convene, coordinate and facilitate Change Advisory Board (CAB) meetings and maintain a schedule of approved and tentative changes.
  • Plan, develop and communicate monthly change schedule forecast/calendar.
  • Coordinate the implementation of all approved changes to ensure adherence to the approved tasks, timeline and communication plan.
  • Drive IT change management process to elicit change management requirements for new products, projects and operational requests prior to implementation/go live.
  • Lead and act as main support contact for change communication by providing executive summaries, business justifications, representing changes management during projects and demand meetings, Post Implementation Review (PIR) meetings, and eliciting approvals from various groups across the organization.
  • Drive and maintain agile change management support practices to ensure seamless delivery of agile solutions
  • Conduct Post Implementation Review for all change requests
  • Track and drive resolution of any negative fallout from change deployment with Major Incident team and all relevant stakeholders
  • Analyze unsuccessful, rolled back changes and changes that failed to meet business objective; document outcome for future reference in the knowledge management system

Requirements
Education:

  • First Degree in Computer Science or an IT equivalent degree
  • Practitioner Certificate in ITIL – IT Service Transition

Experience:

  • 3 - 7 Years' experience including:
    • Experience IT Service Support and Delivery
    • Experience in Service Management
    • Minimum one (1) year Change Management experience
    • Project management Experience
    • Experience working with a range of service providers.

Application Closing Date
24th February, 2023.

Method of Application
Interested and qualified candidates should:
Click here to apply online


9.) Advisor - State and Local Government Affairs, Corporate Relations

Job Title: Advisor - State and Local Government Affairs, Corporate Relations

Job Identification No.: 1795
Location: Ikoyi, Lagos
Job Schedule: Full time
Job Category: MTN Level 2
Reports To: Manager State and Local Government Affairs
Division: Corporate Services

Description

  • Maintain effective corporate relationship with key stakeholders and decision makers in the State, Local Government Areas and community levels to effectively channel the goals and desires of MTNN.
  • Provide advisory service with regards to Government related issues at the State and Local Government level and maintain a strong ethical relationship between MTN and these relevant institutions, with a view to ensuring long term viability of the business.
  • Identify potential government policy, programs, legislations, regulations and plans with possible impact or risks to the business and develop strategies to help mitigate such vulnerabilities.
  • Provide informed opinion on all issues relating to MTNN from a State and Local government relations perspective, including new government policies, programs, legislations, regulations and plans etc.
  • Manage disputed issues, illegal/multiple taxation and other matters on at States, Local Government and community to eliminate disruptions, minimize costs and negative consequences to the business.
  • Maintain effective corporate relationship with key stakeholders and decision makers in the executive and legislative arms of government at State level to effectively channel the goals and desires of MTNN.
  • Support in enhancing MTN’s profile amongst governmental stakeholders for effective engagement and guarantee access to MTN Management (across all divisions) to such key stakeholders as required.

Requirements
Education:

  • First Degree in any relevant discipline
  • Fluent in English.

Experience:

  • 3 - 7 years’ experience in an area of community relations; with experience working with others
  • Experience working in a medium organization.

Application Closing Date
24th February, 2023 at 10:59 PM.

Method of Application
Interested and qualified candidates should:
Click here to apply online


10.) Manager - Wholesale Delivery, MTN GlobalConnect

Job Title: Manager - Wholesale Delivery, MTN GlobalConnect

Job Identification No.: 2122
Location: Nigeria
Job Schedule: Full time
Job Category: MTN Level 3

Key Performance Areas
Core, essential responsibilities/outputs of the position (KPA's):

The Manager Wholesale Delivery will be accountable to achieve the following objectives:

  • Provide End to end solution design of L2VPN, L3VPN and SDH P2P or P2MP
  • Support on delivery of end-to-end wholesale capacity and managed network services (MPLS), both internationally and domestically within OpCos by working with the network teams within OpCos
  • Prepare change request for service implementation and submit on the relevant internal server,  follow the change implementation with the implementation team or managed service entity
  • Track service usage for customers and recommend possible upgrade solutions
  • Implement workaround solutions whilst permanent solutions are being negotiated  to alleviate capacity bottleneck
  • Identify future capacity requirement spikes due to market changes and provide inputs to the capacity management team
  • Support the delivery of systems through 3rd parties, consortiums, international operators with other priorities
  • Provide various reports for wholesale to monitor the network and the services
  • Liaise with the GEBU SPOC and with the Enterprise business units for multi-country enterprise fixed-line last miles implementation
  • Ensure full customer satisfaction over the wholesale service delivery process.

Job Requirements (Education, Experience and Competencies)
Education:

  • Minimum of 4-year Academic Degree (B Eng. / BSc Degree preferred)
  • A Master’s degree is advantageous
  • Fluent in English.

Experience:

  • At least 5 years experience in Telecommunications, with planning, implementation and operational experience.
  • At least 5 years experience in fixed infrastructure and IP environment
  • Experience in IP, OTN, WDM and SDH
  • Experience with Huawei transmission equipment (OSN)
  • Experience with Huawei IP equipment (NE40)
  • Experience in multi-country network solutioning, International Carrier Business, Submarine Cable consortiums
  • Experience in technical specification and procurements processes
  • Experience in leading vendor negotiations.

Competencies:

  • Key business soft skills include but not limited to problem-solving, information processing, analytical understanding of key industry trends, influencing and motivating team members
  • Data interpretation, quality focus, continuous improvement, keen to innovation and research and development, risk management and reporting skills
  • Strong communication skills
  • Highly client-driven interactions.

Application Closing Date
1st March, 2023.

How to Apply
Interested and qualified candidates should:
Click here to apply online

About Company

MTN Nigeria

Job Information

Status: Open No of vacancies: 10 Job type: Full Time Salary: Negotiable Publish date: 22 Feb 2023

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