🇳🇬 Job Vacancies @ Moniepoint Incorporated – 6 Positions (Remote)

Moniepoint is a global business payments and banking platform and recently became QED Investors’ first investment in Africa. We are the partner of choice for over 600,000 businesses of all sizes, powering the dreams of SMBs and providing them with equal access to the tools they need to grow and scale.

Moniepoint Incorporated (formerly TeamApt Inc.) was founded with the vision to create a society where everyone experiences financial happiness. We are the parent company of TeamApt Limited, a Central Bank of Nigeria(CBN) licensed Switch and Processor, and Moniepoint Microfinance Bank, a CBN-licensed Microfinance Bank.

We are recruiting to fill the following positions below:

1.) Customer Conversion Officer
2.) Digital Communications Manager
3.) Financial Accountant
4.) Senior Graphics Designer
5.) Copywriter
6.) Business Relationship Manager

Job Title: Customer Conversion Officer

Location: Lagos

Job Responsibilities

• Tracking pending loan requests and following up with the Field Credit Officers to ensure the loans are disbursed
• Engaging customers who have begun the process but have not completed the KYC update process to discover their challenges and help them walk through it
• Assigning customers who have indicated interest to Field Credit Officers and follow through on their requests
• Provide accurate, valid and complete information by using the right methods/tools
• Provide appropriate solutions and alternatives within the time limits; follow up on customers to ensure resolution
• Keep records of customer interactions
• Follow communication procedures, guidelines and policies

Qualifications

• A minimum of a B.Sc / HND in any Business related discipline.
• A minimum of 2 years experience in credit risk or field verification is an added advantage.

Relevant Skills

• Apt attention to details.
• Proven simple/complex analytical skills.
• Excellent communication, presentation and interpersonal skills.
• Agility and perseverance.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Digital Communications Manager

Location: Lagos
Employment Type: Full-time, Remote

About the Role

• The Digital Communication Manager will oversee the communications strategy for their assigned product in order to boost visibility, customer, and stakeholder engagement across all digital channels.
• You will manage our online presence by developing a strategy, working, analyzing usage data, facilitating customer service, and managing projects and campaigns.
• To succeed, you need to understand how to convey a brand’s voice in everyday speech. You will be a natural multi-tasker with exceptional communications skills.
• This role requires in-depth knowledge and understanding of digital media platforms and how they can be leveraged in different scenarios, and experience with online monitoring and measurement tools.
• You will have strong project management and organizational skills.

What You’ll Get To Do

• Manage and project-manage the use of all online brand assets including but not limited to Websites, Newsletters, Social media accounts - Facebook, Twitter, Instagram, improving their usability, design, content, and conversion
• Build the digital media strategy for the product, managing the day-to-day handling of all social media channels.
• Manage and facilitate social media communities by responding to social media posts and developing discussions.
• Devise strategies to drive traffic to the product’s pages/site, creating content where necessary.
• Manage online brand campaigns to raise brand awareness and strengthen brand equity.
• Evaluate customer research, market conditions, and competitor data using tools such as Meltwater and Facebook insights, sharing them via Monthly reports.
• Review new technologies and keep the company at the forefront of developments in Digital Communication.
• Educate other staff on the use of social media and promote its use within the company.
• Form key relationships with relevant influencers across the social media platforms, building brand awareness by engaging them.
• Create methods for finding and saving online customer reviews

Requirements
To succeed in this role, we think you should have;

• Bachelor's Degree in Marketing, Communications or related field.
• 5+ years experience in digital marketing.
• Experience developing strategies across social media and digital marketing areas.
• Experience in outreach, sales, grassroots, social media, digital PR, buzz building and building sustainable communities.
• You have to be a social media power user and have a proven background building a quality online following for a business.
• Experience using social media analytics tools and the ability to tweak marketing strategies based on findings.
• Creative skills for contributing new and innovative ideas.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

What to Expect in the Hiring Process

• A preliminary phone call with the recruiter
• A technical interview with the Hiring Manager
• A case study
• A behavioral and technical interview with a member of the Executive team
• All our interviews stages are Virtual.

Job Title: Financial Accountant

Location: Lagos
Employment Type: Full-time, Semi Remote

Job Description

• We are looking for an Accounts Payable Manager to help scale our Nigerian business.
• The ideal candidate will possess the required skills and experience and a very strong attention to detail.

Responsibilities

• Manages all day-to-day operations of the Accounts Payable function.
• Develops, implements, and maintains procedures, policies, key performance indicators and metrics, and systems related to Accounts Payable.
• Reconcile vendor statements, research, and resolve invoice discrepancies and issues. Follow up regularly with factors and vendors for monthly statement reconciliations.
• Responsible for accurate coding of each invoice to the relevant GL accounts and cost centers.
• Maintain vendor records, including verification of payment instructions
• Supports the month end close process, including ownership of sub-ledger schedules, accruals, prepaid expenses, reconciliations, and related manual journal entries
• Drives continuous improvement and standardization in the procure to pay workstream by leading projects to implement automation and improve processes with the goal of achieving better productivity and efficiency
• Builds and maintains strong, collaborative relationships with cross-functional stakeholders to optimize the procure to pay process to deliver accurate and timely results and support to a growing employee base
• Supports annual audit and quarterly review requests from external auditors

Candidate Requirements

• Bachelor's Degree in Accounting / Finance.
• 3+ years of accounts payable experience.
• Track record of managing people.
• Detail oriented & self-sufficient.
• Excellent Excel skills is a must.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

What to Expect in the Hiring Process

• A preliminary phone call with the recruiter
• A Case Study
• A technical interview with the Hiring Manager
• A behavioural and technical interview with a member of the Executive team

Job Title: Senior Graphics Designer

Location: Lagos
Employment Type: Full-time

Job Summary

• The Senior Designer job includes producing and overseeing digital and print creative solutions to address our marketing needs.
• The SDJ should have in-depth knowledge of graphic design, styles and layout techniques.
• The SDJ should also have experience executing marketing projects from conception to production, including websites, brochures and product packaging.
• Ultimately, the SDJ ensures the design team promotes our brand by delivering high-quality pieces on tight deadlines.

Responsibilities
What you'll get to do:

• Overseeing all design projects, from conception to delivery
• Designing original pieces, including illustrations and infographics
• Reviewing junior designers' work to ensure high quality
• Oversee all design projects, from conception to delivery
• Design original pieces, including illustrations and infographics
• Review junior designers' work to ensure high quality
• Refine images, fonts and layouts using graphic design software
• Apply typography techniques
• Generate ideas to portray concepts and advertise products/services
• Increase user-friendliness in digital products
• Maintain brand consistency throughout all our marketing projects
• Liaise with marketing and design teams to ensure deadlines are met
• Stay up-to-date with industry developments and tools

Requirements
To succeed in this role, we think you should have:

• Proven work experience as a Senior Designer, Graphic Designer or similar role
• Portfolio of completed design projects
• Hands-on experience with image editing software, like Photoshop and Adobe Illustrator
• Strong aesthetic skills with the ability to combine various colours, fonts and layouts
• Attention to visual details
• Ability to meet deadlines and collaborate with a team

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

What to expect in the hiring process

• A preliminary phone call with the recruiter
• A technical interview with the Hiring Manager
• A case study
• A behavioural and technical interview with a member of the Executive team
• All interviews stages are Virtual

Job Title: Copywriter

Location: Lagos (Remote)
Job Type: Full Time

About the role

• We are looking for a copywriter to join our marketing team. The marketing team at Moniepoint is responsible for developing, evolving, and building Moniepoint's brand.
• Ultimately, we are continuing to build a brand we are proud of and that people talk about.
• We are looking for a writer that understands brand marketing and can flex between supporting larger campaigns, all the way down to mid to low funnel work that is more educational in nature.
• We work closely with leadership, global creative, marketing, social, and comms teams to create compelling work that maintains our brand consistency across our many channels.

What you'll get to do

• Write creative copy with well thought through execution
• Continually test and improve our communication and challenge convention
• Write original copy and edit content for a range of video content and communications materials.
• Collaborate closely with our internal social, brand, and design teams to drive the creative concept and execution of our brand initiatives
• Present your work articulately to a small team, with a clear rationale
• Deliver creative work against a strategy.

To succeed in this role, we think you should have

• 3 - 5 years experience in copywriting at an agency or brand
• Thrive in rapidly evolving environments and love brainstorming new concepts, thinking on your feet
• Self-motivated, willing to roll your sleeves up to work collaboratively and effectively in a cross-functional team environment
• Ability to proactively prioritize, manage and complete multiple projects within time constraints and with strong attention to detail
• Positive, go-getter attitude; passion for storytelling and helping build a growing brand
• Can make great work that is both creative and effective High on talent, low on ego
• Self-motivated, problem solver who thrives in a collaborative team environment.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

What to expect in the hiring process

• A preliminary phone call with the recruiter
• A technical interview with the Hiring Manager
• A behavioral and technical interview with a member of the Executive team.

Job Title: Business Relationship Manager

Location: Osun (Remote)
Employment Type: Full-time

What you’ll get to do

• Engage in business development activities and solicitation of new business; Customer acquisition through sale of the bank’s products and services.
• Cross selling of bank products and services.
• Actively seeking out new sales opportunities through cold calling, networking and social media
• Create marketing strategies to achieve sales targets.
• Conducts daily meetings with the sales team and carry out reviews on the previous day and jointly plan for the week ahead
• Manages and maintains current business relationships
• Conducting market research to identify selling possibilities and evaluate customer needs
• Participate in market storms, community fairs and cluster marketing events e.g. Trade Fairs
• Implement best practices to meet customers’ needs and requirements.
• Prepare and deliver appropriate presentations on products and services
• Collaborate with team members to achieve better results
• Gather feedback from customers or prospects and share with internal teams
• Understand customer financial needs and objectives.
• Recommend appropriate financial product or service to the customer.

To succeed in this role, we think you should have

• Minimum 4-5 years in-depth sales experience, preferably in the banking sector.
• Experience with Merchant acquisition and onboarding is a must
• Strong understanding of the local financial services industry
• Strong business acumen and analytical thought process.
• Ability to execute goals independently with little or no supervision.
• Excellent communication skills.
• Tertiary education from a recognised institution.

What we can offer you

• Culture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
• Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
• Compensation - You’ll receive an attractive salary, pension, health insurance,, Employee Stock Options, annual bonus, plus other benefits.

Application Closing Date
28th June, 2023.

How to Apply
Interested and qualified candidates should:
Click here to apply online

What to expect in the hiring process

• A preliminary phone call with the recruiter
• An interview with the Hiring Manager..
• An interview with a member of our Executive team.

Note: Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.