🇳🇬 Job Vacancies @ Marriott International – 9 Positions

Imo, Akwa Ibom, Lagos | Nigeria Posted on Accounting / Audit / Finance, Customer Service, Engineering / Technical, Hospitality / Food Services

Marriott International is a leading global Lodging company based in Bethesda, Maryland, USA, with more than 4,100 properties in 79 countries and reported revenues of nearly $14 billion in fiscal year 2014. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott.

Marriott has more than 361,000 people working worldwide at managed or franchised properties and corporate offices. Marriott has been consistently recognized as a top employer and for its superior business ethics. The company also manages the award-winning guest loyalty program, Marriott Rewards® and The Ritz-Carlton Rewards® program, which together surpass 49M members.

We are recruiting to fill the following positions below:

1.) Cook I - Pastry
2.) Heart of House Specialist
3.) Officer - Loss Prevention
4.) Chief Engineer I
5.) Maintenance Officer
6.) Cook-Sushi III
7.) Guest Experience Expert
8.) Manager - Revenue Management
9.) Officer - Loss Prevention - Lead

 

See job details and how to apply below.

 

1.) Cook I - Pastry

Job Title: Cook I - Pastry

Job Number: 23169513
Location: Owerri, Imo
Job Category: Food and Beverage & Culinary
Schedule: Part-Time
Position Type: Non-Management

Position Summary

  • Prepare breads and pastries, including preparing doughs and fillings, proofing, baking, and decorating as appropriate.
  • Review Production sheet to understand variety of baked goods to be produced daily.
  • Prepare and cook food according to recipes, quality and presentation standards, and food prep checklists. Maintain kitchen logs for food safety program compliance.
  • Keep Chef informed of excess food items for planning of daily specials. Safely and appropriately use baking and measuring tools/equipment/appliances to prepare baked foods. Follow and ensure compliance with food safety handling policies and procedures, including personal hygiene procedures.
  • Check and ensure correct temperatures of kitchen appliances and food, and report issues to management.
  • Monitor the quality of food prepared and portions served throughout shift.
  • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model.
  • Follow all company policies and procedures, including safety and security; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
  • Speak with others using clear and professional language and answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others and support team to reach common goals; handle sensitive issues with tact, respect, and confidentiality.
  • Serve as a department role model or mentor.
  • Comply with quality expectations and standards.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move over sloping, uneven, or slippery surfaces.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.

Application Closing Date
Not Specified.




How to Apply
Interested and qualified candidates should:
Click here to apply online


2.) Heart of House Specialist

Job Title: Heart of House Specialist

Job Number: 23164782
Location: Owerri, Imo
Job Category: Food and Beverage & Culinary
Schedule: Part-Time
Position Type: Non-Management

Position Summary

  • Our Utility Cleaners play an important role in support of a number of vital hotel functions.
  • At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs.
  • Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.
  • No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.
  • Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
  • Report accidents, injuries, and unsafe work conditions to manager.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
  • Stand, sit, or walk for an extended period of time.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online


3.) Officer - Loss Prevention

Job Title: Officer - Loss Prevention

Job Number: 23170223
Location: Ikeja, Lagos
Job Category: Loss Prevention & Security
Schedule: Full-Time
Position Type: Non-Management

Position Summary

  • Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections.
  • Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances.
  • Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations.
  • Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts.
  • Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.
  • Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
  • Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals.
  • Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print).
  • Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog).
  • Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces.
  • Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online


4.) Chief Engineer I

Job Title: Chief Engineer I

Job Number: 23167363
Location: Ikot Ekpene, Akwa Ibom
Job type: Full-time
Brand: Four Points by Sheraton
Position Type: Non-Management
Job Category: Engineering & Facilities

Job Summary

  • Manages all engineering/maintenance operations, including maintaining the building, grounds, and physical plant with particular attention towards safety, security, and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation.
  • Responsible for maintaining regulatory requirements. Leads the emergency response team for all facility issues.

Core Work Activities

  • Managing Property Operations and Engineering Budgets
  • Supervises Engineering in the absence of the Director of Engineering.
  • Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.
  • Maintains and operates equipment at optimum effectiveness, efficiency and safety.
  • Establishes and manages an effective rooms maintenance program.
  • Ensures compliance with all Engineering departmental policies, standards and procedures.
  • Manages department's controllable expenses to achieve or exceed budgeted goals.
  • Select and order or purchase new equipment, supplies, and furnishings.
  • Inspect and evaluate the physical condition of facilities in order to determine the type of work required.
  • Recommend or arrange for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.
  • Supervises the day to day operations of Engineering.

Maintaining Property Standards:

  • Maintains accurate logs and records as required.
  • Assists in effectively planning, scheduling and evaluating preventative maintenance programs.

Providing Exceptional Customer Service:

  • Handles guest problems and complaints effectively.
  • Empowers employees to provide excellent customer service.
  • Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.

Managing Profitability:

  • Helps establish priorities for total property maintenance needs.
  • Ensures on-going communication occurs in all areas of responsibility to create awareness of business objectives, awareness of expectations and recognition of exemplary performance.

Managing and Conducting Human Resources Activities:

  • Celebrates successes and publicly recognizes the contributions of team members.
  • Establishes and maintains open, collaborative relationships with employees.
  • Ensures employees are treated fairly and equitably.
  • Strives to improve service performance.
  • Provides feedback to employees based on observation of service behaviors.
  • Supervises employee's ability to execute departmental and property emergency procedures.
  • Review employee satisfaction results to identify and address employee problems or concerns.
  • Solicits employee feedback.
  • Helps ensure regulatory compliance to facility regulations and safety standards.
  • Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
  • Ensures property policies are administered fairly and consistently.

Candidate Profile
Education and Experience:

  • High School Diploma or GED; 4 years experience in Engineering and Maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.

OR

  • 2-year Degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online


5.) Maintenance Officer

Job Title: Maintenance Officer

Job Number: 23167369
Location: Ikot Ekpene, Akwa Ibom
Job type: Full-time
Brand: Four Points by Sheraton
Position Type: Non-Management
Job Category: Engineering & Facilities

Position Summary

  • Respond and attend to guest repair requests.
  • Communicate with guests/customers to resolve maintenance issues.
  • Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication.
  • Visually inspect tools, equipment, or machines.
  • Carry equipment (e.g., tools, radio).
  • Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings.
  • Maintain maintenance inventory and requisition parts and supplies as needed.
  • Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.
  • Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building.
  • Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area.
  • Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items.
  • Program TV's and perform general housekeeping and engineering-related inventory duties.
  • Use the Lockout/Tagout system before performing any maintenance work.
  • Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers.
  • Display basic computer skills including inputting air handler schedules and making temperature changes.
  • Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials.
  • Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
  • Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
  • Adhere to quality expectations and standards.
  • Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
  • Speak with others using clear and professional language.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance.
  • Move up and down stairs, service ramps, and/or ladders.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Enter and locate work-related information using computers.
  • Perform other reasonable job duties as requested.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online


6.) Cook-Sushi III

Job Title: Cook-Sushi III

Job Number: 23167197
Location:  Lagos Marriott Hotel Ikeja, 122 Joel Ogunnaike Street, Lagos
Job Category: Food and Beverage & Culinary
Schedule Full-Time
Position Type: Non-Management

Position Summary

  • Prepare ingredients for cooking, including portioning, chopping, and storing food. Pull food from freezer storage to thaw in the refrigerator. Weigh, measure, and mix ingredients according to recipes or personal judgment.
  • Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist.
  • Monitor food quality while preparing food.
  • Test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils.
  • Ensure proper portion, arrangement, and food garnish to be served.
  • Serve food in proper portions onto proper receptacles.
  • Use kitchen tools safely and appropriately. Wash and disinfect the kitchen area, tables, tools, knives, and equipment.
  • Check and ensure the correctness of the temperature of appliances and food.
  • Notify the manager if a product does not meet specifications. Communicate any assistance needed during busy periods.
  • Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to the manager; complete safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language.
  • Support team to reach common goals; listen and respond appropriately to the concerns of other employees.
  • Ensure adherence to quality expectations and standards.
  • Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online


7.) Guest Experience Expert

Job Title: Guest Experience Expert

Job Number: 23166506
Location:  Lagos Marriott Hotel Ikeja, 122 Joel Ogunnaike Street, Lagos
Job Category: Rooms & Guest Services Operations
Schedule Full-Time
Position Type: Non-Management

Position Summary

  • Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique.
  • Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.
  • They are empowered to move about their space and do what needs to be done.
  • Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
  • No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.
  • Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance).
  • Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online


8.) Manager - Revenue Management

Job Title: Manager - Revenue Management

Job Number: 23164828
Location: Ikeja, Lagos
Schedule: Full-Time
Job Category: Revenue Management
Position Type: Management

Job Summary

  • Manages rooms and function space inventory and ensures inventory is allocated and restricted properly to maximize revenue and profits for hotels in the market.
  • Responsible for building rates, packages and hotel sales strategy information in the hotel(s)’ inventory systems.
  • The position makes pricing and positioning recommendations for market hotels. Conducts analysis of revenue, profit and demand associated with hotel rooms and space inventory.
  • Position contributes to forecasts, budgets, weekly and daily projections.
  • Position critiques sales strategy effectiveness and prepares historical and future analysis of revenue and profit opportunities

Core Work Activities
Executing Revenue Management Projects and Strategy:

  • Manages room authorizations, rates and restrictions.
  • Manages function space authorizations, restrictions and rental.
  • Manages rooms inventory to maximize cluster rooms revenue.
  • Maintains the transient rooms inventory for the hotel(s) and responsible for maximizing transient revenue.
  • Releases group rooms back into general inventory and ensures clean booking windows for customers
  • Ensures that the hotel(s) sales strategies are effectively implemented in the reservation system and the inventory system.
  • Prepares sales strategy critique.
  • Monitors transient and group inventory daily to ensure straight-line availability and maximization of revenue potential for all brands.
  • Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.
  • Supports cluster selling initiatives by working with all reservation centers.
  • Uses reservations system and demand forecasting systems to determine, implement and control selling strategies.
  • Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.
  • Initiates, implements and evaluates revenue tests.
  • Ensures compliance and participation in company promotions and eCommerce channels
  • Ensures all hotels follow brand strategies that will maintain and/or increase the hotel(s) revenue per available room (RevPAR) and revenue per available square foot (RevPAS).
  • Understands the working relationship between sales, reservations and property management systems.
  • Participates in quarterly regional reviews
  • Promotes and protects brand equity.
  • Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
  • Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.
  • Establishes long-range objectives and specifying the strategies and actions to achieve them.
  • Demonstrates knowledge of job-relevant issues, products, systems, and processes.
  • Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).
  • Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements.

Analyzing and Reporting Revenue Management Data:

  • Compiles information, analyzes and monitors actual sales against projected sales.
  • Creates long range forecast for rooms and catering by segment and updates forecast every period.
  • Creates weekly forecast for property operations and staffing purposes
  • Conducts sales strategy analysis and refines as appropriate to increase market share for all properties.
  • Maintains accurate reservation system information.
  • Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.
  • Generates updates on transient segment each period.
  • Assists with account diagnostics process and validates conclusions.
  • Provides revenue analysis functional expertise to general managers, property leadership teams and market sales leaders.
  • Prepares forecasts of revenue, profit, demand and occupancy for rooms and function space – three-month and six month, long range and budget.
  • Prepares revenue and profit opportunity analysis.
  • Manages all revenue, profit and demand data associated with rooms and function space
  • Develops and/or uses analytical tools and systems to maximize revenues and profit.
  • Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
  • Analyzes information and evaluates results to choose the best solution and solve problems.
  • Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
  • Generates and provides accurate and timely results in the form of reports, presentations, etc.

Building Successful Relationships:

  • Develops and manages internal key stakeholder relationships in a proactive manner.
  • Acts as a liaison, when necessary, between property and regional/corporate systems support.

Candidate Profile
Education and Experience:

  • 2-year Degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 3 years experience in the revenue management, sales and marketing, or related professional area.

OR

  • 4-year Bachelor's Degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 1 year experience in the revenue management, sales and marketing, or related professional area.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online


9.) Officer - Loss Prevention - Lead

Job Title: Officer - Loss Prevention - Lead

Job Number: 23160277
Location: Lagos
Job Category: Loss Prevention & Security
Schedule: Full-Time
Position Type: Non-Management

Position Summary

  • Conduct key control audit, monitor electronic key boxes, issue/receive master keys, radios, and beepers; ensure the safekeeping of these items. Patrol all areas of the property; assist guests with room access.
  • Monitor Closed Circuit Televisions and alarm systems. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations.
  • Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary.
  • Complete incident reports to document all Security/Loss Prevention related incidents.
  • Resolve safety hazard situations. Escort unwelcome persons from the property. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses.
  • Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all reports/documents; release information only to authorized individuals.
  • Provide proper paperwork to employees requiring outside medical treatment. Type, proofread, and copy security reports.
  • Assist management in training and motivating; serve as a role model. Assign and ensure work tasks are completed on time.
  • Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
  • Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
  • Ensure quality assurance expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position.
  • Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects).
  • Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog).
  • Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces.
  • Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

About Company

Marriott International

Job Information

Status: Open No of vacancies: 9 Job type: Full Time Salary: Negotiable Publish date: 21 Sep 2023

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