🇳🇬 Job Vacancies @ IHS Towers – 6 Positions
IHS Towers is the largest independent mobile telecommunications infrastructure provider in Europe, Africa and the Middle East. Founded in 2001, IHS provides services across the full tower value chain – colocation on owned towers, deployment and managed services.
Today IHS Towers has operations in Nigeria, Cameroon, Côte d’Ivoire, Zambia and Rwanda. Following the recent acquisitions of MTN and Etisalat’s tower portfolios in Nigeria, IHS owns over 23,300 towers in Africa.
We are recruiting to fill the following positions below:
1.) Specialist, HSE - Depot Operations
2.) Manager, Regional Technical Operations
3.) Analyst, IT NOC
4.) Manager, Sustainability
5.) Manager, Internal Communications
6.) Manager, External Communications
See job details and how to apply below.
1.) Specialist, HSE - Depot Operations
Job Title: Specialist, HSE - Depot Operations
Location: Kaduna
Employment Type: Full-time
Job Description
- Implement, and continuously improve HSE policies, procedures, and programs to ensure compliance with regulatory requirements, standards, and industry best practices.
- Conduct risk assessments that identify hazards and environmental impacts, evaluate risks by considering the likelihood of incidents occurring, and
- implement controls that reduce the risk to an acceptable level.
- Lead safety incident investigations/root cause analysis across the Depot operations to ensure lessons learned from incidents and near misses are developed into agreed corrective actions for continuous improvement.
- Implement comprehensive safety training programs for employees, contractors, and visitors to promote a safety culture and awareness.
- Oversee the implementation of safety and environmental management systems, including emergency response plans, spill containment measures, and waste management procedures.
- Facilitate regular inspections and audits of depot facilities to identify safety and environmental snags and ensure timely resolution of any snag.
- Stay up to date with local, state, and federal regulations related to health, safety, and environmental standards in the oil and gas sector.
- Conduct drills and simulations to test the effectiveness of emergency procedures.
- Collaborate with cross-functional teams, including operations, maintenance, and engineering, to identify and implement safety. improvements and process enhancements.
- Serve as the primary point of contact for regulatory agencies (FMEnv.,NMDPRA, NOSDRA, NESREA, State EPAs, community, etc. and external auditors during inspections and audits of depot facilities.
- Implement pollution and environmental controls arising from various safety and environmental studies such as EIA, EA, EER, Safety Case, etc.
- Maintain timely and accurate weekly and monthly HSE KPI, record of manhours, incidents, and training, and provide support for closure and continuous improvement.
- Advise the depot operations manager on the development of legislation, and industrial standards to support safe and reliable operation.
- Act as the subject matter lead for Process Hazard Analysis guidelines.
- Provide support to ensure the appropriate PHA is applied for any administrative or technical changes to the existing or any new developments in the Depot.
- Provide safety leadership and guidance to Depot staff and foster a culture of accountability, teamwork, and continuous improvement.
- Prepare regular updates on the status of HSE programs in the depot facility.
- Perform other tasks and duties as assigned by the Senior Manager, HSE.
Qualifications
- Bachelor's Degree in Engineering, Environmental Science, and/or a related field.
- Minimum of 5 years relevant and progressive experience in an HSE role.
- Oil and Gas Industry mandatory experience.
- ISO certificates, e.g., ISO 14001:2015 and ISO 45001:2018 are highlydesirable.
- Valid NEBOSH International General Certificate (IGC) and Process SafetyManagement (PSM) will be an added advantage.
Organizational Competencies:
- Customer Focus - People demonstrating this competency understand & exceed our customers’ needs. They develop trusted, reliable & collaborative relationships. They are consistently operating to the highest standards of service & delivery.
- Innovation - People demonstrating this competency constantly seek new & improved ways to deliver our products & services. They champion engineering & skills development, and work to create a collaborative and supportive operating environment.
- Integrity - People demonstrating this competency are open & honest in everything they do. They support financially & environmentally sustainable growth. They make socially responsible decisions and treat their stakeholders with respect.
- Be Bold - People demonstrating this competency are thorough in analyses & decision-making. They are courageous in expanding existing markets & developing new ones. They confidently pursue appropriate financial returns and are forward-thinking and ambitious.
- Sustainability- People demonstrating this competency are constantly seeking to create positive impact in the communities we serve.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online
2.) Manager, Regional Technical Operations
Job Title: Manager, Regional Technical Operations
Location: Enugu
Position type: Full-Time
Employee Type: Permanent
Department: Operations
Job Description
Operations:
- Manage and maintain relationships with internal stakeholders and external partners within the assigned region.
- Demonstrate thorough understanding of Operations & Maintenance (O&M) tasks and regional targets. Motivate team-members towards achievement of such tasks and targets.
- Communicate relevant information and feedback from management to Field Operations Team Leaders, Field Service Engineers, Technicians and Contractors.
- Monitor management of network assets across region and trigger consequence management where evidence of mismanagement arises.
- Review need for Capex replacement and trigger replacement request process.
- Ensure all reports (statistical and registers) are accurate and available as and when due.
- Provide inputs to the regional budget.
- Notify Service Maintenance Contractors (SMCs) of sites where they are required to deploy security and ensure that Quality Auditors (QAs) are promptly informed of security deployment to sites as it occurs.
- Ensure optimal supply of diesel to sites to prevent site downtime. Also, communicate diesel needs to the Associate Director, Operations.
- Ensure SMCs carry out Site Readiness Audits and escalate issues to Regional Project Coordinator for resolution.
- Collate daily Decommissioned Asset Checklists and validate with Field Service Engineers before forwarding to Project Coordinator.
- Populate Customer Upgrade Request Forms (CURFs) and share with Regional QAs to ensure all CURF requirements are met.
- Manage and appraise performance of Field Operations Team Leaders based on set Key Result Areas (KRAs). Identify training needs and act as mentor to subordinates.
- Steer weekly governance meetings and engagements.
- Ensure required tools of trade are available to team-members and utilized effectively and efficiently.
- Track progress on all O&M deliverables within the region and provide timely feedback to the Associate Director, Operations to enhance decision-making.
- Proactively communicate O&M status, issues and risks to management.
- Share accountability for overall regional compliance with policies, procedures, and methodologies.
- Conduct regular status meetings with all stakeholders, ensuring follow-through on all agreed actions, needs and requirements.
- Ensure smooth and timely integration of new network elements into the operational network.
- Manage and ensure conformity to quality processes and systems.
- Ensure all commercial responsibilities such as Supply Chain invoicing and project execution receive prompt attention across all control points within the region.
General Duties
- Promote communication among colleagues to drive information flow and curb problems that arise.
- Prepare and submit reports to the Senior Manager, Field Services on all matters relating to regional operations.
- Manage relationships with partners/vendors.
Qualifications
- Bachelor’s Degree in Telecommunications Engineering, Electrical/ Electronic Engineering, and/ or any other related discipline.
- Professional certifications such as CCNA or PMP will be an added advantage.
- +10 years’ related experience in telecoms operations and maintenance.
Additional Information:
Organizational Competencies:
- Customer Focus - People demonstrating this competency understand & exceed our customers’ needs. They develop trusted, reliable & collaborative relationships. They are consistently operating to the highest standards of service & delivery.
- Innovation - People demonstrating this competency constantly seek new & improved ways to deliver our products & services. They champion engineering & skills development, and work to create a collaborative and supportive operating environment.
- Integrity - People demonstrating this competency are open & honest in everything they do. They support financially & environmentally sustainable growth. They make socially responsible decisions and treat their stakeholders with respect.
- Be Bold - People demonstrating this competency are thorough in analyses & decision-making. They are courageous in expanding existing markets & developing new ones. They confidently pursue appropriate financial returns and are forward-thinking and ambitious.
- Sustainability- People demonstrating this competency are constantly seeking to create positive impact in the communities we serve.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
3.) Analyst, IT NOC
Job Title: Analyst, IT NOC
Location: Abuja
Position type: Full-Time
Job Description
- Operate as part of a 24/7 shift team.
- Promptly resolve all computer hardware and software-related complaints and incidents.
- Promptly fulfil service requests to ensure user returns to work satisfactorily.
- Educate end-users and provide feedback on IT-related queries/ enquiries.
- Perform effective end-user interrogation for initial diagnosis and information gathering in the resolution of complaints.
- Identify, categorize, and classify all logged complaints using an IT Service Management (ITSM) application to build an accurate knowledge base.
- Accurately update and track NOC- and PSOC-related issues from the outset to the conclusion using an ITSM application.
- Provide periodic updates on all NOC- and PSOC-related issues until resolution.
- Minimize interruptions in users’ ability to carry out critical business activities.
- Ensure prompt escalation/ ticket re-assignment of complex and/or unresolved incidents to second-level support for resolution in line with agreed Operational Level Agreement (OLA).
- Run diagnostic programs or tools for root cause determination and problem resolution.
- Diagnose and resolve software and hardware problems or incidents that may be disrupting IT systems or services.
- Perform user/system administration to enable end-users access systems and execute job functions.
- Perform proactive performance and availability monitoring of IT systems, applications, tools, and services required to provide services to end-users.
- Assist in the installation, update, and/or upgrade of applications required for end-users to function optimally.
- Assist as a team-member in coordinating and fulfilling IT projects, deliverables, and initiatives.
- Perform routine maintenance on systems, applications, work/productivity tools, and devices to ensure reliability and information security policy compliance.
- Ensure all operational documents and vendor supporting documents are up-to-date and maintained in the approved shared library repository/ location only.
- Systematically analyze performance data and communicate findings to the Manager, IT NOC and/ or senior experts.
- Escalate incident and security risks, with recommendations for mitigation to the Manager, IT NOC.
- Accurately and carefully follow established policies, processes, and procedures in the fulfilment of requests and resolution of incidents.
- Perform system confirmation to identify issues that have been resolved and free from errors, as well as end-users’ confirmation of satisfaction before ticket closure.
- Effectively disseminate information and updates to the NOC as required about the delivered IT services.
- Effective monitor the IT datacenter using monitoring tools and applications like PRTG.
- Provide recommendations and suggestions on optimizing the unit’s operational performance to the Manager, IT NOC.
Qualifications
- Bachelor’s degree in Computer Science or Information Technology
- Relevant professional certifications, e.g. ITIL Foundation, CompTIA (A+), and/ or Microsoft MCSA, will be an asset.
- +1-3 years relevant experience in IT user support or helpdesk environment.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
4.) Manager, Sustainability
Job Title: Manager, Sustainability
Location: Lagos
Position type: Full-Time
Job Description
- Ensure the CSR programme is aligned with the CSR strategy and supports advancement of the company’s organizational culture.
- Evaluate CSR initiatives against industry standards, analyzing results and developing action plans to ensure that the company has a best-in-class CSR programme.
- Develop, analyze, and evaluate the impact, resource requirements, and cost/ benefit of new CSR programmes. Propose new programmes and initiatives to key business leaders.
- Develop strategies and materials for the communication of CSR initiatives to all internal and external audiences, ensuring overall messaging is consistent across business units and across corporate communications.
- Write, edit, and/ or promote materials on the company’s CSR programmes and activities via print and digital channels. Actively contribute to the communication of compelling company and brand messages.
- Identify and participate in CSR membership organizations and conferences.
- Arrange and coordinate thought leadership and speaking engagements for senior corporate executives, including industry panels and conferences.
- Partner with internal departments to enhance and expand CSR-related programmes, metrics, and communications.
- Manage volunteers, community partners, and interns when applicable. Manage external vendors as necessary.
- Review and respond to unsolicited in-kind and cash investment
Qualifications
- Bachelor’s degree in any relevant discipline; Master’s and/ or MBA will be an added advantage.
- Six (6) years related experience in sustainable business, communications, and/or project management.
- An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
5.) Manager, Internal Communications
Job Title: Manager, Internal Communications
Location: Lagos
Position type: Full-Time
Job Description
- Develop and execute the internal communications strategy for the organization, including key messaging, communication channels, and tactics.
- Create and deliver internal communications content, including email updates, newsletters, intranet content, videos, and presentations.
- Ensure communication messaging and materials are high quality, accurate, appropriate, and integrated with company priorities, values, and brand guidelines.
- Monitor and measure the effectiveness of internal communications to continuously improve internal communications strategy to reach and engage employees. Make recommendations for improvement based on feedback and data analysis.
- Develop and maintain a content calendar to ensure that internal communications are timely and relevant.
- Identify opportunities to promote employee engagement and help foster a positive company culture.
- Assist with crisis communications, ensuring all employees are informed and up to date.
- Maintain the company’s internal communication tools, ensuring they are up-to-date and user-friendly. Use internal tools as appropriate to maximize the company’s internal communication effectiveness and ensure consistent messaging, branding, and identity.
- Coordinate internal events and other related initiatives.
- Provide daily updates of relevant press mentions to management and critical internal stakeholders.
- Maintain brand consistency and messaging across all content channels.
- Manage approved vendor/agency relationships.
- Other duties as assigned by Associate Director, Corporate Communications.
Qualifications
- Bachelor’s Degree in journalism, English, communications, marketing, or a related field.
- 8+ years of relevant communications experience in an Agency or corporate environment.
- Demonstrated experience in planning, executing, and monitoring communications strategies.
- Must be able to work effectively in a diverse and multi-cultural team.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
6.) Manager, External Communications
Job Title: Manager, External Communications
Location: Lagos
Employment Type: Full-time
Qualifications
- Generate, implement and manage creative communication strategies for external audiences such as customers, host communities, government, civil society, media, competitors, and the general public.
- Work cooperatively with various company departments to determine external communication needs and design corresponding plans.
- Create dynamic content for projects that include adverts, direct mail, case studies, scripts, fact sheets, company profile etc.
- Develop and manage relationships with relevant media outlets and respond to news media inquiries.
- Write and distribute press releases, articles, interviews, etc.
- Utilize media intelligence tools and systems to measure advertising/publicity effectiveness. Also, communicate media sentiment reports to management as at when due.
- Create and manage content for the company website and other online media outlets.
- Ensure company-wide adherence to external communication guidelines.
- Assist in crisis communication planning and execution.
- Provide quality control of writing, editing, and proofreading of external communications.
- Maintain a database of external communications activities and events amongst others.
- Identify, effectively coordinate, report, and publicize Thought Leadership programs, sponsorships, partnerships and external events to positively project the Company’s brand.
- Provide daily updates of relevant press mentions to management and critical internal stakeholders.
- Manage freelance writers and agency partners as appropriate.
- Other duties as assigned by Associate Director, Corporate Communications
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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