Job Vacancies @ First Bank of Nigeria Limited – 3 Positions

Location: Lagos

Job Objective(s)

• Provide Strategic direction of application and solutions development
• To oversee the support of all application systems while ensuring that the deployment of the IT solutions complies with the Bank’s policies.

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Duties & Responsibilities

• Oversee the successful completion of all work assigned to the unit
• Manage expectations of the unit’s internal and external customers
• Clearly communicate goals, organizational philosophies, and policies and procedures to the unit members
• Support BREAM in resource planning and skills management for the application solutions unit
• Manage the implementation and support of the organization’s application systems
• Direct efforts to work with BREAM to define business solutions, ensuring alignment with business strategies and priorities, as well as the target benefits expected
• Supervise the translation of change initiatives or business/user requirements into application systems delivery
• Support the articulation of user requirements in the context of business objectives through establishing and maintaining dialogue with users
• Track application systems developments through suppliers/other external sources
• Provide key inputs on application systems in the formulation of the IT strategy
• Manage hand-over/transfer of IS solutions to operational status
• Continually liaise with other IT units and business users to: understand business requirements for business applications, identify and evaluate the technical options for satisfying business requirements based on functionality, understand quality requirements, manage and report cost, etc.
• Provide leadership and technical guidance to reports
• Identify systems improvement opportunities by analysing best practices, technology trends.

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Key Performance Indicators

• Execution of the IT Plan and realization of performance targets (actual against planned i.e. missed milestones or initiatives)
• Number of system components not aligned to defined enterprise architecture blueprint and standards
• Number of systems-related customer complaints
• Frequency of repeated quality audit exceptions
• Percentage of overdue incidents and problems
• Number of failed/delayed application releases
• Number of business requirements fulfilled
• Applications delivery budget versus actual budget
• Timeliness of Subordinate reviews and mentoring
• Effectiveness of Subordinate reviews and mentoring.

Job Requirements
Education:

• Minimum of First Degree or its equivalent in a Business / IT related discipline
• Master's, MBA or a recognized professional certification will be an added advantage

Experience:

• 12+ years of experience in designing, developing and delivering solutions
• 10+ years of management experience with 4+ years spent in senior management role.

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Key Competency Requirements:
Knowledge:

• In-depth knowledge of software development frameworks, concepts and best practices
• In-depth knowledge of package/enterprise system implementation
• Proficient knowledge of structured systems analysis and design, and software development life cycle
• Project management skills – Project leader experience of medium to large size IT projects
• Good knowledge of enterprise applications systems such as Finacle 10, Oracle ERP, etc.
• Proven technical aptitude in several relevant application programming domains
• Working knowledge quality control/assurance
• Working knowledge of project management frameworks and standards
• Working knowledge and understanding of the strategic direction of the Nigerian Banking Industry
• Sound strategic planning and management skills
• Sound interpersonal and communication skills and the ability to work effectively with business stakeholders
• Sound conflict management skills
• Sound administrative and managerial ability
• Customer-centricity
• Creative, results-oriented and analytical with strong problem-solving capability
• Sound leadership and influencing ability
• Coaching.

Skills / Competencies:
Core SFIA 5 Skill Requirements:

• IT Governance (GOVN 5)
• Solution Architecture (ARCH 6)
• Systems Development Management (DLMG 7)
• Programming/ Software Development (PROG 5)
• Systems Integration (SINT 6)
• Porting/ Software Integration (PORT 6)
• IT Management (ITMG 5)
• Capacity Management (CPMG 4)
• Availability Management (AVMT 4)
• Service Level management (SLMO 5)
• Other SFIA 5 Skill Requirements
• Financial Management for IT (FMIT 5)
• Emerging Technology Monitoring (EMRG 4)
• Continuity Management (COPL 4)
• Software Development Process Improvement (SPIM 7)
• Project Management (PRMG 4)
• Benefits Management (BENM 5)
• Stakeholder relationship Management (RLMT 4)
• Learning Delivery (ETDL 4).

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Reporting Relationships:

• Functionally reports to the Chief Technology Officer (CTO)
• Administratively reports to the Chief Technology Officer (CTO)
• Supervises: IT Application developments across custom solutions, core banking and MIS/Analytics.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Lagos

Job Objective(s)

• To create the detailed IT solution/ service design, based on the functional specifications, to meet quality & performance requirements & technical constraints
• To define what is the service effect , how will it be delivered and how will it be consumed by users
• To build, configure and/or customise technical solution, based on the functional and technical specifications, to meet quality & performance requirements.

Duties & Responsibilities

• Assist in planning, coordinating and supervising all activities related to the design, development and implementation of the systems and software applications
• Assist development lead in all activities with respect to application development & management operations and support
• Contribute to planning the introduction of new application systems
• Develop prototypes (to improve envisioning and communication) and proof-of-concept systems (to test technology) to validate potential solutions
• Ensure that developed solutions are peer reviewed and formally documented
• Assist in maintaining, supporting and upgrading existing IT systems and applications
• Participate in the customisation of application packages
• Design technical solution including high level (entity – relationship, data flow) to low level (field structures, database schemas) design
• Develop technical design that will support the development, execution and operations of the service.
• Assist in developing service acceptance criteria. Propose performance levels for new service. Review and verify service requirements with users. Agree and document service acceptance criteria
• Create the service development plan. Review and agree with users
• Build, configure or customize the technical solution (technical code components and services)
• Ensure compilation of code and components into application.
• Manage automation and monitor application integration as code iteratively goes through assembly and product test
• Implement a controlled process that extracts software artifacts from the code repository, transforms it to an integrated product, and returns the result to the code repository
• Actively participate in unit testing / quality reviews through the build phase to ensure that the solution meets the agreed functional specifications
• Develop technical design that will support the development, execution and operations of the service.
• Ensure that solutions meet requirements outlined in the design documentation
• Review technical constraints and performance issues of business intelligence and integration solutions
• Provide leadership and technical guidance to reports.

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Key Performance Indicators

• Percentage of user requirements met by systems
• Number of systems-related customer complaints
• Frequency of repeated quality audit exceptions
• Percentage of overdue incidents and problems
• Number of failed/delayed application releases
• Timeliness of Subordinate reviews and mentoring
• Effectiveness of Subordinate reviews and mentoring
• Number of designs submitted without rejections
• Number of unfixed bugs
• Applications delivery budget versus actual budget

Job Requirements
Education:

• Minimum of First Degree or its equivalent in a Business / IT related discipline
• Master's, MBA or a recognized professional certification will be an added advantage

Experience:

• 10+ years of experience in designing, developing and delivering solutions
• 5+ years in managerial position.

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Key Competency Requirements:
Knowledge:

• Proficient knowledge of .NET Core, ASP.NET software development frameworks, concepts and best practices
• Working knowledge of system implementation
• Proficient knowledge of structured systems analysis and design, and software development life cycle
• Proficient knowledge of relational database management system and tools
• Good knowledge of enterprise applications systems such as Finacle 10, Oracle ERP, etc.
• Proven technical aptitude in several relevant application programming domains
• Working knowledge quality control/assurance
• Sound conflict management skills
• Customer-centricity
• Creative, results-oriented and analytical with strong problem-solving capability
• Good leadership and influencing ability
• Coaching.

Skills / Competencies:

• Data Analysis (DTAN 3)
• Systems Design (DESN 2)
• Programming/ Software Development (PROG 3)
• Systems Integration (SINT 4)
• Porting/ Software Integration (PORT 3)
• Applications Support (ASUP 3)
• Problem Management (PBMG 3)
• Requirements Definition and Management (REQM 2)
• Information Content Authoring (INCA 4)
• Learning Delivery (ETDL 3).

Reporting Relationships:

• Functionally reports to the Development Chapter Lead
• Administratively reports to the Development Chapter Lead
• Supervises: Analyst and Senior Analyst, Developers (.NET Development).

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Identification: 449
Location: Nigeria

Job Description
Financial Transaction Officer:

• Greets all customers promptly and shows a genuine interest in meeting their needs
• Provides the highest level of customer service in a positive, courteous and enthusiastic manner to customers
• Maintains a strong working knowledge of the Bank’s services
• Examines money to detect and remove counterfeit
• Ensuring all operating and security and safe working procedures are always followed
• Ensure all necessary postings and paperwork are completed accurately to provide audit trails
• Bundles, wraps and seals counted money.  Separates mutilated and worn bills.
• Use various cash management systems to ensure accurate counting
• Look for any differences or discrepancies in notes and document that are received, and raise unresolved issues with supervisor
• Ensure prompt handling of customers’ enquiries and complaints
• Ensure timely rendering of reports
• Comply with the principles and policies in the Staff Handbook, Standard Operating Procedures (SOP) and Information Security Handbook

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NON-Financial Transaction Officer:

• Greets all customers promptly and shows a genuine interest in meeting their needs
• Provides the highest level of customer service in a positive, courteous and enthusiastic manner to customers
• Maintains a strong working knowledge of the Bank’s services
• Educate and migrate customers to Alternative Channels
• Proactively receives and responds to customers’ inquiries within their scope of authority
• Ensures effective queue management
• Effectively cross sells the Bank’s products and services
• Maintain a customer friendly and organized banking hall
• Ensure prompt handling of customers’ enquiries and complaints
• Ensure timely rendering of reports
• Comply with the principles and policies in the Staff Handbook, Standard Operating Procedures (SOP) and Information Security Handbook

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Requirements
Education:

• Minimum of HND upper class
• Minimum of bachelor’s degree, with a minimum grade of 2.2

Experience:

• Minimum of one-year relevant working experience in financial institution, covering a range of functional areas

Application Closing Date
21st March, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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