Job Vacancies at Meta Nigeria (Formerly Facebook)

Lagos & Abroad (Ireland) Posted 3 years ago Posted on Advertising / Social Media / Marketing / PR, Security / Intelligence, Software / Programming / Web development

Meta (Formerly Facebook Nigeria) is recruiting to fill the following positions:

1.) Market Specialist, Market Operations, Nigeria (Hausa)
2.) Software Engineer, New Product Experimentation
3.) Global Security Area Manager

Meta (Formerly Facebook Nigeria) - Founded in 2004, Facebook’s mission is to give people the power to build community and bring the world closer together. Over 2 billion people use Facebook, Instagram, WhatsApp, or Messenger every month to stay connected with friends and family, to discover what’s going on in the world, and to share and express what matters to them.

Facebook is defined by our unique culture - one that rewards impact. We encourage people to be bold and solve the problems they care most about. We work in small teams and move fast to develop new products, constantly iterating. The phrase “this journey is 1% finished” reminds us that we’ve only begun to fulfill our mission.

See job details and how to apply below.

1.) Market Specialist, Market Operations, Nigeria (Hausa)

Location: Dublin, Ireland

Description

Every day, people come to Facebook to connect with friends and family, discover what's going on in the world, interact with businesses, find potential customers, and build community. Facebook’s Global Operations team exists to help them.
Within Scaled Operations, Market Operations goal is to reduce bad experiences for people—including businesses and advertisers—who use Facebook.
We analyze global, local, and language-based trends and nuances and collaborate with other Facebook teams to make changes that help people form stronger, more meaningful connections using our platforms.
Our team is seeking a solutions-oriented, data-savvy Market Specialist who is passionate about providing a great support experience for our community of users.
You will work with the Sub Saharan Africa market team to review content reported for potential abuse, resolve user account issues, improve the overall support experience for that market, as well as solve thematic global issues.
You will be part of a data-driven analysis culture and will also help scale our operations by optimizing and automating processes, solving problems and, most importantly, helping to prevent them. This position is full time and is based in our Dublin, Ireland office.

Responsibilities

Use market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users in Nigeria
Liaise closely with our vendors to ensure all operational KPIs meet and exceed targets and work collaboratively to improve processes and tools and scale solutions
Collaborate with cross-functional teams to improve our processes and tools being the Subject Matter Expert
Remain up to date on key workflow changes, operational guidelines, policy updates and our Community Standards
Investigate and resolve issues that are reported on Facebook such as requests for account support and reports of potentially abusive content including but not limited to graphic images, videos and writings, offensive or derogatory language, and other objectionable material
Analyse key metrics to improve our operational workflows
Independently deliver solutions for key experience issues through effective problem solving and project management

Minimum Qualifications

Bachelor's Degree or 1+ years of professional experience within an operations or project management environment
Fluent written and verbal communication skills in English and Hausa
Demonstrable ongoing connection with the community in Nigeria and detailed knowledge of its culture and common practices

Preferred Qualifications:

Technical and data skills such as Excel and SQL or experience with visualisation tools such as Tableau to drive efficient analytics and reporting
Fluency in Fulani, Igbo or Yoruba is a plus.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

2.) Software Engineer, New Product Experimentation

Location: Lagos

Job Description

The New Product Experimentation (NPE) team’s mission is to build products that matter to the world. We are an organization of passionate and talented builders focused on developing a pipeline of new applications and experiences that can change people’s lives and everyday experiences.
We are looking for a Software Engineer versed in building mobile apps on both the iOS and Android platforms.
You will be responsible for architecting and building applications, as well as coordinating with the teams responsible for other layers of the product infrastructure.
Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

Responsibilities

Work closely with product teams to build new and innovative application experiences for Android and iOS mobile platforms
Build spec-perfect, performant products across both iOS & Android mobile platforms
Leverage native APIs for deep integrations with both platforms
Maintain code and write automated tests to ensure the product is of the highest quality
Diagnose and fix bugs and performance bottlenecks for performance that feels native.

Minimum Qualifications

Demonstrated experience driving change within an organization and leading complex technical projects
Extensive experience building React Native applications for Android & iOS
Firm grasp of the JavaScript language and its nuances, including ES6+ syntax
Expertise of working with third-party dependencies and debugging dependency conflicts
Familiarity with native build tools, like XCode, Gradle, Android Studio/IntelliJ
Understanding of GraphQL query language and core concepts
Understanding of REST APIs, the document request model, and offline storage
Experience with automated testing suites, like Jest or Mocha
Start up experience, creative, scrappy, high attention to detail, and extreme interest in craft

Preferred Qualifications:

Experience building natively Android.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

3.) Global Security Area Manager

Location: Lagos, Nigeria

Job Description

The Global Security Area Manager (GSAM), will report to the Facebook Global Security Services Manager (GSSM), and have responsibility for all matters pertaining to the security & safety of West Africa offices.
The ideal candidate will manage the security and reception contracts, monitor the security environment, prepare for and respond to incidents, conduct investigations, manage and coordinate special events and ensure a safe working environment for all staff and visitors.
Other duties include supporting initiatives to strengthen external partnerships with local law enforcement agencies, third party vendors and community organisations.
The GSAM will lead daily security operations across West Africa and ensure strong vendor performance, ensure that goals and objectives are accomplished within prescribed priorities, time limitations, and financial constraints and reduce risks to staff, assets and operations.
Under the guidance of the GSSM, the GSAM will partner with peer groups to ensure alignment with Facebook’s culture, values, and policies.

Responsibilities

Management of GSS teams including 24/7 security services for routine operations and internal and external events, and a reception team.
Coordination, planning, and communication of the security team.
Assist in the implementation of security audits to identify areas for improvement.
Work with other G’s to improve security policies, standards, and practices and build a safe and secure environment for our staff and visitors.
Collaborate internally and externally to execute goals and objectives.
Handle client issues and concerns and escalate where needed.
Assist with security and safety awareness training programs.
Provide detailed, accurate and timely reports to the GSSM.
Collaborate with key partners to build innovative and creative security strategies.
Ensure compliance with Global Standards and Global Programs.
Maintain relationships with local law enforcement, landlords and others in support of Facebook security initiatives.
Assist in the preparation and execution of security aspects of incident and emergency response, evacuation training, and contingency planning.

Preferred Qualifications

Bachelor's Degree in related field.
5+ years’ experience leading physical security teams or mission critical operations teams at a Global high-tech company where 24 / 7 availability is required.
Experience in Law Enforcement, Military or corporate security.

Minimum Qualifications:

Experience leading and managing security teams.
Management experience of vendors executing specialized security services.
Excellent interpersonal and customer service skills.
Planning, organizational, and motivational skills.
Strong analytical, critical thinking and problem-solving skills.
Ability to work independently without constant guidance.
Able to communicate effectively, in writing and verbally, to a wide range of stakeholders.
Emergency management, critical incident stress management, risk management and business resilience experience.
Understanding of physical security design specifications and standards.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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