Job Vacancies at Izwe Loans Limited Ghana

Izwe Loans Limited is recruiting to fill the following positions:

1.) Relationship Manager, Savings
2.) Relationship Manager - Car for cash
3.) Credit Officers.

For more than 7 years we’ve changed and enriched lives. Over 108,400 individuals have trusted us to provide the financial assistance they needed to make their dreams come true – for themselves and their loved ones.

See job details and how to apply.

1.) Relationship Manager, Savings

The Relationship Manager, Savings shall be directly responsible for mobilizing deposits for the branch.

Sales and Business Growth
• Responsible for ensuring the achievement of monthly sales for the Company’s deposit products.
• Responsible for leading the analysis of competitor’s products, features, pricing, and other information; presenting marketing strategies and directions for the deposit product(s).
• Responsible for coordinating marketing sales and support activities for the business, including the design, supply, and distribution of marketing materials to Sales Staff.
• Responsible for maintaining and updating the design of the required marketing material(s).
• Responsible for maintaining and updating the design of the required application forms and investment certificates.
• Responsible for client acquisition.
• Responsible for managing the performance of Sales Staff in the Branch; ensuring that agreed rewards or sanctions are administered.

Customer Care and Relationship Management
• Responsible for ensuring the maintenance of excellent relationships between the other business and its top clients.
• Responsible for ensuring the maintenance of excellent relationship between branches.
• Responsible for training the Savings Sales Staff in the Branch.
• Responsible for ensuring that all Relationship Officers deliver good quality services to all clients.
• Responsible for leading and developing a strong sense of client orientation amongst all Relationship Officers.
• Responsible for Deposit Programme related queries by customers and potential customers.
• Responsible for ensuring the effective implementation of service recovery initiatives to ensure that clients complaints are effectively addressed.

Reporting
• Responsible for weekly reporting on progress and performance to Management.
• Responsible for any other task(s) that Management may assign.

Requirements:
• A bachelor’s Degree (Finance, Economics or Business preferred)
• Excellent knowledge of the Ghanaian small business climate and preferences
• Minimum three (3) years’ experience in sales management role.

Skills / Attributes
• Hard working and analytical;
• Self-starter;
• Excellent communication and interpersonal skills;
• Sales target driven and good sales skills
• Team spirit is essential
• Very neat and well-organized person

How To Apply

Applicants should send CV’s and Applications to Isaac.okyere@izweghana.com

2.) Relationship Manager - Car for cash

Description:

The Relationship Manager for the Car4Cash product has the following key responsibilities:
Sales

• Responsible for identifying, on-boarding and serving individual / SME type customers who need short term loans

This process shall include the following:
Building & maintenance of an active team of Independent Sales Executives
Organizing customer acquisition activities like market storms
Assisting prospective customers to fill required forms and put together the list of documents required to apply for Car4cash loans

• Responsible for the achievement of Sales targets agreed for the product on a monthly basis

Credit Analysis

• Responsible for the assessment of applications made by prospective clients in line with provisions, guidelines and standards as set out in the Credit Policy for Car4Cash Loans
• Responsible for the presentation of credit requests to the Credit Manager

Relationship Management

• Must ensure client loan requests are processed within prescribed TAT standard of 72 hours
• Must assist clients by delivering solutions and services as provided by the institution
• Must ensure speedy resolution of customer complaints

Collections

• Must support collections team with “soft collections” techniques when required
• Responsible for the achievement of monthly portfolio quality standards set for the business
• Responsible for adherence to agreed Compliance standards.

Knowledge, Skills and Abilities Required:

• HND or Degree in a related field
• Good selling and persuasion skills
• Good analytical skills
• Previous experience in similar role in a reputable institution would be advantageous.
• A demonstrable network of potential clients ready to on-board
• Must be focused, organized and able to meet deadlines
• Must take pride in delivery quality every time.
• Excellent knowledge of the Ghanaian Small business climate and preferences.

Skills / Attributes

• Analytical and hard working
• Self-motivated
• Excellent communication and interpersonal skills
• Ability to drive sales whiles maintaining an eye for portfolio quality
• Team spirit is essential

How To Apply

Applicants should send CV’s and Applications to Isaac.okyere@izweghana.com

3.) Credit Officers

Responsibilities

• Prospect for new clients
• Review loan requests
• Assess clients’ financial status
• Evaluate creditworthiness and risks
• Contact clients to gather financial data and documentation
• Analyze risks and approve or reject loan requests
• Calculate financial ratios (e.g. credit scores and interest rates) Set up payment plans
• Maintain updated records of loan applications
• Follow up with clients about loan renewals
• Monitor progress of existing loans
• Developing and sustaining long-lasting relationships with customers.
• Calling potential customers to explain company products and encourage purchases.
• Answering customer’s questions and escalating complex issues to the relevant departments as needed.
• Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints.
• Collaborating with the marketing department to ensure that the company is reaching its target audience.
• Preparing cost-benefit analyses for prospective and existing customers

Qualification and Requirements

• A minimum of an SHS certificate, HND or Degree.  Any tertiary Certificate will be considered.
• At least 3 months experience is required
• Hard-working and very committed individuals to work in our sales and marketing department.
• Note: Only candidates in Kumasi or its environs should apply.

Salary Range: Attractive remuneration plus benefits

How To Apply

Applicants should send CV’s and Applications to Isaac.okyere@izweghana.com