Job Vacancies at Citibank Nigeria Limited (CNL) – 4 Positions

Job Req ID: 21402888
Location: Lagos, Nigeria
Job Category: Institutional Banking

Description

• The Global Subsidiaries Group serves a select number of the world’s leading multinational companies.
• Our bankers are Relationship Managers who build and grow our long-term relationship with these clients. They orchestrate the delivery of Citi's vast global product platform and develop integrated financing strategies, by acting as a primary point of contact with the clients, and by working closely with Citi’s Banking, Capital Markets & Advisory, Risk, Compliance, Treasury & Trade Services and Markets & Securities Services divisions.
• This is a Relationship Management role within the Global Subsidiaries Group (GSG) with responsibility for managing Citibank’s relationship in the GSG team
• The candidate would cover corporate clients across different industries, becoming an integral part of the Global Subsidiaries Group team and responsible for business development in assigned markets, industries and geographical locations within Nigeria

Job Purpose

• The principal purpose of the position is to facilitate a focused and orderly interface between GSG’s customers, all the product and service groups in order to maximize revenues from customer relationships.

Key Responsibilities

• • Develop and implement continuous (independent and joint) calling programs and interactions / discussions with assigned accounts and on prospective clients to create a continuous flow of incremental business opportunities.
  • To deliver client revenue growth in line with assigned goals.
  • Communicate frequently with and leverage the regional and global GSG Relationship Management network of senior managers and RMs and other global and regional partners both to win and retain business and also to effectively fulfil regional and global Relationship Management initiatives and directives.

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• Credit process initiation, including proposal preparation, loan administration and remedial action as required, working in partnership with the Parent Account Relationship Management Team, Regional Account Management Teams, Control Units and relevant Citi network partners.
• Prepare quarterly credit call memo for all assigned relationships.
• Negotiation of loan / credit terms and conditions, pricing determination for various products, closing of transactions and follow up after sales.
• Understand the bank's credit culture, adhere to credit policies and guidelines, and document and justify exceptions, where appropriate.
• Responsible jointly with Risk / analyst for initial, annual and interim credit review of all assigned relationships credit.
• Ensure the consistent, professional delivery of client management disciplines including: KYC/AML, account plans, call reporting, lead generation, CRM Usage - pipeline management, oversight for implementation rollout, and relationship reviews.
• Strategizing with Product and Client Delivery partners on information learned from clients in order to help drive product enhancement, innovation and client satisfaction
• Creating robust client account plans
• Ensuring effective communication across the regional and global RM team (e.g. call reports, CRM, e-mails)
• Managing sales process from idea generation to mandate
• Putting together working groups and driving the deal process
• Driving client communications including RFP responses and pitch books
• Lead and Work closely with Citi service in providing account management and customer service to key customers.
• Responsible for achieving revenue goals from assigned relationships in the most cost effective manner.
• Provide ongoing market insights to clients, from Citi's rich repertoire.
• Maintain asset quality to avoid delinquent or impaired asset portfolio

Development Value:

• Opportunity to work in a large and complex organization with a demanding customer base and in a challenging and changing business environment.
• Exposure to an open and multicultural working environment.
• Exposure to the full Citi scope of products used by our corporate clients and opportunity to develop a sound knowledge of Citi's core product range (Loans, FX, Cash and Trade, etc.).
• Opportunity to develop a thorough understanding of the extensive business Citi does with our corporate clients

Business Relationships
Internal:

• Frequently interact with Citi service and O&T in general and Parent Account Management teams of assigned relationship
• Frequently interact with TTS to achieve high credit cross sell ratio by actively selling cash management and trade products.
• Frequently interact with Risk and CRMS to maintain acceptable credit qualityof assigned relationship.
• Frequently interact with Fixed Income, Corporate Finance, EAF and other product units to generate structured customer solutions and incremental risk assets.

External:

• Frequently interact with relevant customers and TM prospects to generate incremental business for the bank.
• Keep abreast of regulatory / market changes and its impact on the business.

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Qualifications

• A BSc / BA Degree.
• A Postgraduate Degree and relevant professional qualifications will be an added advantage.

Skills & Experience:

• 15 years post-graduation experience out of which 10 years must have been in the banking industry and at least 2 years must have been on the Assistant General Manger grade.
• Credit and financial analysis experience
• Customer management and negotiation skills
• Ability to recognize and exploit business opportunities
• Strong Analytical skills
• Must be pro-active, with attention to detail and timeliness in delivery of work output
• Information resourcefulness
• Strong verbal and written communication skills

Thinking complexities:

• Understanding the impact of constant regulatory changes on customers businesses and in converting them to business opportunities
• Ability to optimally coordinate the activities of the different units within the bank in order to deliver good quality service to the customer.
• Designing strategies and products to enable Citibank stay ahead of competition
• Ability to convince customers to adhere to high compliance/ethical standards of Citibank for transaction processing in a compliant environment.
• Problem loan recognition capability.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Req ID: 21401660
Location: Lagos
Job Category: Business Strategy, Management & Administration
Job Family: Business Administration

Job Description

• Africa Markets is growing and becoming a strategical region. Given the expansion of Markets activities in Africa and the increasing regulatory focus around control-related tasks this role is critical to maintaining a robust control environment across multiple desks and businesses.
• The Business Manager is responsible for various risk, control and administrative activities and will also be required to work on an enhanced Governance and Oversight Framework.
• This will include assisting with implementing risk and control initiatives such as preventative controls, data quality, valuations, managing external audits, addressing legal entity and regulatory issues and business continuity activities.
• Due to enhanced regulatory scrutiny, the Business Manager will have responsibility for ensuring legal vehicle controls are in place to support the Head of Markets.
• The role is to assist in business growth through maintaining a sound control environment, facilitating new business initiatives, product expansion and driving technology change within the business.
• This role requires extensive liaison with multiple functions within the business and support functions at all levels, including Risk, Finance, Legal, Compliance and Operations and Technology as well as liaison with other Markets Businesses and Legal Vehicles.
• To accomplish these objectives the candidate will need a diverse and wide range of skills and knowledge / expertise, as well as excellent interpersonal and communication skills to ensure alignment across Function, Product and Geography.
• The Business Manager coordinates and manages activities such as the tracking of business financials, employee headcount and other administrative needs as necessary including ad hoc projects as needed.
• The role will be based in one of the Africa countries and will report to the Africa Business Unit Manager.

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Responsibilities

• Partner with local and regional business management team to ensure alignment of business goals
• Assist leadership and stakeholders with developing projects, determining strategies, and defining/providing metrics
• Liaise with regional and product partners on relevant control and regulatory updates, especially items for escalation and mgmt. awareness
• Proactively manage the outstanding issues and CAPs to resolution or mgmt. reporting across product, country and cluster.
• Implement and maintain a robust escalation framework to ensure relevant stakeholders are apprised of issues
• Support country and cluster Markets heads in their oversight of the risk & control framework
• Keep up to date on regulatory obligations and deliverables, incorporating relevant functional and product partners
• Ensure robust oversight of Markets issues pertaining to legal entity requirements
• Advance control framework including executing Manager’s Control Assessment testing, operational loss processes, and corrective actions
• Prepare materials, record minutes, and follow-up as needed on items for business committees and/ or regular business meetings
• Seek out sources, track, consolidate and analyze ad-hoc and regular business requests
• Drive implementation of business-driven projects across functions, working closely with relevant senior leadership
• Provide input into and recommend technology change, process improvements and control framework enhancements
• Seek out and ensure corrective actions are implemented for control related issues and remedial action is taken
• Communicate business knowledge, product knowledge, and requirements to business and internal support functions
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• The job may require limited travel.

Qualifications

• Bachelor's Degree / University Degree or equivalent experience
• Master's Degree preferred
• 5+ years of relevant experience
• Experience with foreign exchange and/or interest rate products preferred
• Demonstrated expertise of Microsoft Office product suite; basic macro coding experience and proficiency in Microsoft Access and PowerPoint preferred
• Consistently demonstrates clear and concise written and verbal communication skills.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• Citi is an equal opportunity and affirmative action employer.
• Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
• Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

Job Req ID: 21400705
Location: Lagos
Job Category: Product Management and Development
Job Family: Market Segments and Services

Job Description

• The Market Segment & Services Lead Specialist is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise.
• Excellent communication skills required in order to negotiate internally, often at a senior level.
• Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers.
• Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function.
• Responsible for handling staff management issues, including resource management and allocation of work within the team/project.

Responsibilities

• Work closely with Technology, Operations and Coverage teams to drive timely, cost effective and high-quality delivery of strategically aligned product solutions
• Partner with Finance to evaluate investments in product development, and monitor and control billing/revenue, expenditure, and benefits realization
• Work closely with global and regional product teams to develop and refine the strategy of product solutions, go to market approach, and delivery model.
• Work with Product control functions to ensure that all relevant documentation (eg Product Approval Program) and processes are strictly adhered to and part of the management fabric of the product business
• Coordinate planning and other related activities for launching of new capabilities and functionalities across technology, operations, implementations,and regional teams
• Work closely with the Coverage teams, and core product teams to ensure that demands of the clients are well understood
• Develop an action plan to address VOC (Voice of the Client) feedback. Partner with cross-functional and coverage teams to execute
• Invest time to keep track of Competition, Market Trends, New Technologies
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• Bachelor’s Degree / University Degree, Master’s Degree preferred.
• 10+ years of relevant experience in electronic banking channels with good knowledge of corporate banking practices in the cash management space; Exposure to and understanding of business analysis, data and system analysis
• Demonstrated ability to self-direct work efforts, meet deadlines, take initiative, and produce consistent high-quality work; Willingness to be a direct contributor and ability to multi-task.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• Citi is an equal opportunity and affirmative action employer.
• Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
• Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

Job Req ID: 21400708
Location: Lagos
Job Category: Institutional Sales
Job Family: Solution Sales

Job Purpose
Create and execute the TTS strategy for the Public Sector in SSA:

• The digital policy reforms, infrastructure visions and wider emphasis on citizenship engagement, has proven there is a tremendous opportunity to grow the Public Sector business in SSA.
• Citi is looking for a highly motivated individual responsible for leading the regional TTS Public Sector sales growth strategy, origination focus and advisory across Sub-Saharan Africa.
• Working with TTS Global/Regional TTS Solution Sales Specials and Product Sales consultants, the TTS Public Sector sales head position will drive revenue realisation, retention, cross sell expansion and attrition management.
• Responsible for driving deals through completion to ensure ramp-up of new revenue expected, retention of existing revenue and to manage, report and execute-on any further attrition across the PS client portfolio.
• Act as the client advocate in managing the Citi network countries to ensure best-practice sharing, client satisfaction and wider product relevance and commercialisation against specific and growing trends of the PS.

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Key Responsibilities
Drive Revenue Realisation through Cross Sell and partnership with TTS Business Units:

• Utilising the agreed TTS scorecard goals, establish monthly origination, wins, pipeline, and revenue growth KPI’s across SSA against the agreed target market coverage names.
• Create account plans against Citi’s 11 SSA markets detailing wallet sizing opportunity, revenue ramp-up analysis, revenue attrition forecasts, and a calling plan together with relationship teams and local CCO-level contacts.
• Ensure consistent, professional delivery of all TTS sales management disciplines including: call reports, lead generation, pipeline management, implementation acceleration, plus TTS relationship reviews.
• Develop deep understanding of Public Sector specific segments (Central Banks, Ministry of Finance, etc) in each country, leading to a robust grasp on the competitive environment.
• Improve SSA’s specific marketing material for Public Sector clients, leveraging regional industry themes, landscape regulatory changes, solution packages used elsewhere as best-practice and wider advisory.
• Showcase monthly revenue analysis, preparing summaries and forecasts communicating findings to TTS Sector Heads, Relationship Management teams and relevant TTS partners.

Generate Citi’s response to the changing expectations and priorities of Governments:

• Ensure alignment, understanding and wider response commercialisation to the changing priorities of Governments across SSA including, but not limited to, the following:
• ICT Investment – assist with information access, data monitoring, visibility, cyber protection.
• Digital Policy Adoption – automation, reconciliation, real-time connectivity, and infrastructure upgrades.
• Increased Accountability – financial integration, corporate best-practice share, treasury future-proofing.
• Digital Identification – collaborate with global Citi teams leveraging best-practice from other regions.
• Deepen Citizen Engagement – link TTS-tools to citizen service scalability, regulations for a digital economy
• Diversify revenue income – new stream exploration, new markets (AFCFTA), and easier tax payments.
• Regulatory advancements – sharing insight, regulatory reform, socialise key decision effectiveness.
• Procurement priorities – maximise new objectives with supplier management, for supply-chain finance opp’s
• Utilise Capacity Building (Training, Cyber Resilience) and Consultation (Best Practices, Innovation) as a tool for origination through market-sharing insight (events, webinars).
• Ability to connect and align Governments with different ecosystems, socialise Citi’s last mile payments and collections strategy and access alternate networks.

Concentrate on Current and Evolving Sub-Sectors of the Government:

• Aligning to Citi’s target market criteria, develop a strategic approach concentrating on the following:
• Ministries, SOE and Govt Agencies
• Pension Funds
• Infrastructure / Govt Intervention
• Central Treasury Departments
• Development Banks
• Revenue Collection Agencies
• Central Bank coverage will continue under Citi’s Financial Institution (FI) division and the Donor / Non-Profit coverage will continue under the Citi Global Subsidiaries Group division.
• Create more alignment to limited interaction with local governments – especially Pension Funds – where specific countries have not been able to show significant growth.

Develop new digital-impact strategy against developing themes:

• Digital Reform – help to address the legal, policy and regulatory bottlenecks limiting the development of the digital economy and economic value. Create value through understanding and advisory best- - - -practice.
• Digital Investment – explore the TTS role in wider Smart-strategies, align on all Government Visions and Digital Policies, alignment on Government-to-citizen engagement, and integrate with Cyber Security concerns.
• Digital Collaboration – assist with Private Sector partnerships and idea exploration, utilize the Citi network with Development Agencies, push to liaise better with the U.S. agencies investing and collaborating across SSA.
• Stronger alignment to Citi’s Innovation-Focus (including Innovation Labs) through network alignment, best-practice sharing, product deep-dive reviews and investment opportunities.
• Focus on emerging ESG-related themes with Governments and impact-investing, align on core strategies for inclusive finance and collaborate with relevant agencies to explore where TTS can be more participatory.

Drive the Service Quality Process at the client level:

• Be the client advocate to ensure client issues are addressed promptly working with partners in client delivery and operations and utilise client forums such as Client-at-Risk and Deal-at-Risk to facilitate resolution where necessary.
• Be responsible for driving superior TTS client satisfaction, providing client feedback on product, process and service needs to the wider TTS partnership tracking accountability and change where needed.
• Take ownership, lead and track specific customer issues/problems including pricing and billing issues and work with the customer and internal departments until issues are resolved.
• Responsible for driving quality, compliant presentations and RFP-responses across PS SSA.

Qualifications

• Minimum - University Degree
• Treasury certifications preferable;
• Graduate or post graduate studies in public policy / development.

Skills:

• 10+ years of African Government or Government-related experience, advisory or collaboration.
• Experience preference with Ministry of Finance and Treasury departments.
• Must have strategic transformation and planning experience, preferably with digital policy development.
• Familiarity with Public Sector organisational construct, engagement and landscape in SSA.
• Experience with a geographically dispersed and complex matrix organisation.
• Proven experience in delivering results and meeting/exceeding sales targets.
• Risk assessment/credit experience (preferred) and analysis of product metrics and balance sheets is positive.
• Proven interaction / credibility with seniors within organisation (e.g. Govt Officials, CFO, Directors).
• Experience with presentation standards, RFP-responses, proposals, persuasive marketing.

Competencies:

• English and French fluency preferred
• Public speaking and persuasive writing to multiple people / groups is required.
• Knows how to “leverage the network” and interact professionally with colleagues from all divisions.
• Strong and demonstrated, communication, influence and negotiation skills.
• Knowledge of cash management and trade products (vanilla/complex);
• “Can do” attitude, dynamic, high energy levels with strong initiative.
• Committed, trusted team player with the ability to interact with Relationship Managers, Unit Heads, Operational hubs, Credit Chain, EMEA coverage/sales teams.
• Self-starter, Adaptable, Team player.
• Proven ability to deliver and exceed on stretch goals.
• Multi-cultural exposure.
• Motivating team members.
• Knows how to leverage a global organisation.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• Citi is an equal opportunity and affirmative action employer.
• Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
• Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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