Job Vacancies at British High Commission (BHC) Nigeria – 2 POsitions

Job Ref.: 01/22 LOS
Location: Lagos
Grade: B3 (L)
Type of Position: Fixed Term
Duration of Post: 12 months
Start Date: 1 February 2022
Type of Post: British Deputy High Commission
Job Subcategory: UKVI (UK Visas and Immigration)
Job Category: Other British Government Departments (Partners across Government, including UK Visas)

Main Purpose of Job

• Manage overall section performance for processing and dispatch of completed applications;
• Ensure vignette management and control processes are in place and secure to meet daily operational demands;
• Provide support to the regional Supplier Relationship & Services team (20%). Assist relationship management through performance monitoring, dealing with internal correspondence, daily appointment management and undertaking monthly performance analysis;
• Provide support to the Integrity Manager Network (20%). Completion of weekly reporting to the Regional Manager and other Integrity lead managers, undertake integrity and compliance visits to assure appropriate UKVI security procedures are being properly adhered to, and draft monthly performance analysis;

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Roles and Responsibilities

• What will the jobholder be expected to achieve?:
• Undertake daily vignette custodianship in the UKVI office;
• Deal with operational correspondence on a daily basis; ensure high profile and sensitive cases are nursed through stages of processing, address and resolve complaints, and manage key stakeholder relationships;
• Manage the processing, security and integrity of the passport bank, and assure monthly sweep of unresolved cases;
• Manage logistics for UKVI staff and guests: Arrange hotel booking, flights and transport arrangements for official travel in and out of Lagos
• Direct managing of at least three staff and responsibility for UKVI team. Opening and maintaining staff appraisals throughout the reporting year; delivering completed appraisal and MTRs to schedule. Counter-signing where appropriate;
• Develop and agree objectives to support an evolving business model and team tasks;
• Perform other ad-hoc duties at special request to support British Deputy High Commission and UKVI business delivery

Job Requirements
Essential Qualifications, Skills and Experience:

• Employment will be subject to obtaining the appropriate security clearance. Please note that only nationals of UK, EU countries, USA, Canada, Australia, New Zealand are likely to meet this requirement
• Good communication and interpersonal skills. Able to establish and maintain key stakeholder relationships
• High level of organisational and coordination skills, including the need to prioritise, manage performance, and proactively identify and resolve problems
• Excellent standard of written/spoken English

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Desirable Qualifications, Skills and Experience

• Previous experience working in an office based environment, internationally, or in Visa Section or official Government office

Required competencies:

• Changing and Improving, Making Effective Decisions, Collaborating and Partnering, Managing a Quality Service

Salary
N 573,296.78 / Month.

Application Closing Date
17th January, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Important Information and Notice

• Applicants who have met the minimum requirements for this role, but not offered a position may be held on records and invited for future vacancies that may become available within six months of the closing date of this application
• Please complete the application form in full as the information provided is used during screening. Please check your application carefully before you submit, as no changes can be made once submitted.
• The British High Commission will never request any payment or fees to apply for a position.
• Employees recruited locally by the British High Commission in Abuja are subject to Terms and Conditions of Service according to local employment law in Nigeria.
• All candidates must be legally able to work and reside in the country of the vacancy with the correct visa/work permit status or demonstrate eligibility to obtain the relevant permit.
• The responsibility lies on the successful candidate to:
  • Obtain the relevant permit
  • Pay fees for the permit
  • Make arrangements to relocate
  • Meet the costs to relocation
• The British High Commission does not sponsor visas/work permits except where it may be local practice to do so.
• Employees who are not liable to pay local income tax on their Mission salary may have their salaries reduced by the equivalent local income tax amount
• Information about the Foreign, Commonwealth and Development Office Competency Framework can be found on this link: https://www.gov.uk/government/publications/civil-service-competency-framework Please note: AA=A1, AO=A2, EO=B3, HEO=C4, SEO=C5
• Reference checking and security clearances will be conducted on successful candidates.
• Please log into your profile on the application system on a regular basis to review the status of your application.

Job Ref.: 01 / 22 ABJ
Location: Abuja
Grade: B3 (L)
Type of Position: Fixed Term
Duration of Post: 36 months
Start Date: 1st March 2022
Type of Post: British High Commission
Job Subcategory: Global Issues Team
Job Category: Foreign, Commonwealth and Development Office (Policy & Political roles)

Main Purpose of Job

• The post-holder will support the UK Health Security Agency (UKHSA) Official Development Assistance (ODA) funded International Health Regulations (IHR) Strengthening Project under the direction of the Higher Project Support Officer and the UKHSA Country Lead for Nigeria to ensure the coordination and delivery of identified outputs.
• The IHR Strengthening Project aims to contribute towards improving global health security through increased compliance with the IHR in selected countries and regions in Africa and Asia.
• The post holder will play a crucial role in supporting the various projects within the workplan agreed with the Nigeria Centre for Disease Control and other partners, ensuring activities are delivered to time, within scope and resource allocation.
• The post holder will deliver a range of administrative, logistical and project co-ordination activity, on behalf of the IHR Strengthening Project in Nigeria, enabling the delivery of expertise on the ground.
• The post holder must be fluent in English, have excellent organisational, prioritisation and coordination skills to meet complex logistical and operational deadlines.
• The post-holder will provide support to the UKHSA Lead for Nigeria, to ensure the coordination and delivery of identified outputs, playing a crucial role in supporting the various projects within the workplan agreed with the Nigeria Centre for Disease Control (NCDC) and other government departments and stakeholders, ensuring activities are delivered to time, within scope and resource allocation.
• The post holder will have strong communication skills, be able to work in a team and independently.
• He / she must also be able to engage effectively and develop excellent working relationships with a wide range of individuals and stakeholders at local, national and international levels. While the post will be based in Abuja, occasional national and international travel may be required.
• This post offers an excellent opportunity to gain exposure and experience of working in a fast paced and innovative environment and is an ideal chance for someone looking to begin a career in project and programme management.
• The ideal candidate must have a flexible approach to meet the needs of the service, be able to work to tight deadlines, be a good multitasker and be able to handle a number of competing priorities at any one time.

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Main Duties and Responsibilities
Office Management:

• Provide comprehensive administrative and logistical support to the IHR Project in Nigeria and UKHSA technical teams
• Summarise correspondence, reports and compile letters, both routine and ad hoc, ensuring that deadlines are met
• Manage incoming correspondence and emails, including that of a confidential and sensitive nature, exercising independent judgement to initiate appropriate action
• Assess and prioritise own workload within given timeframe, to meet project schedules
• Support projects by developing and identifying resources required, ensuring all materials and resources are current and appropriate
• Liaise with external logistics providers to support the needs of incoming UKHSA technical teams and in country partners.
• Manage own workload and activities, including emails and diary management of other relevant team members,
• Participate in self-development to continually improve performance/systems and undertake development activities that are identified

Project Support:

• Trouble shooting for the Country Lead experiencing technical and operational issues. Alert Higher Project Support Officer to urgent issues arising
• Make judgements and provide information involving a range of job-related facts or situations some of which require analysis and comparison of a range of options.
• Write briefings and reports as required
• Identify errors or problems, take action as necessary to resolve and/or notify the Country Lead
• Monitor progress of defined aspects of specific projects and business processes, identifying problems or opportunities, take action as necessary and/or notify Higher Project Support Officer
• Plan and organise defined aspects of project delivery under the guidance of the Higher Project Support Officer
• Review procedures or systems to identify improvements, simplify processes and decision making, capturing changes in operational ways of working and incorporating these into the programme’s SOPs
• Assist with the orientation of UKHSA technical teams on arrival in Nigeria providing local knowledge and understanding.

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Communication and Stakeholder Engagement:

• Communicate with a wide range of health and other professionals both locally, nationally and internationally
• Provide an effective and professional service when liaising with colleagues, partners, stakeholders and the public using tact and diplomacy to encourage effective working when dealing with any communication difficulties
• Liaise and negotiates with staff and other teams to support the efficient running of projects and business functions including communications
• Respond to enquiries from key stakeholders to provide information in line with agreed protocols and procedures
• Support the planning of meetings, high level events and conferences, working with the local service provider and the Higher Project Support Officer.
• The above is only an outline of the tasks, responsibilities and outcomes required of the role. You will carry out any other duties as may reasonably be required by the directorate. These responsibilities may be reviewed on an ongoing basis in accordance with the changing needs of the organisation.

Essential Qualifications, Skills and Experience  

• Previous experience in similar administrative role in public sector or with bilateral / multilateral organisations.
• Proven administrative experience, including complex diary management, arranging high profile meetings and events.
• Experience drafting briefing papers, reports and presentations.
• Knowledge of administrative procedures, project management and information analysis.
• Excellent written and oral communication skills on complex matters, often requiring persuasion and influence.
• Ability to work on own initiative and organise own workload without supervision working to tight and often changing timescales.
• Adaptability, flexibility and ability to cope with uncertainty and change.
• Ability to handle strictly confidential information from internal and external sources whilst always adhering to best practices of confidentiality.
• Computer literate and proficient user of Microsoft programs such as Outlook, Word, Excel and SharePoint.
• An understanding of and commitment to equality of opportunity and good working relationships, both in terms of day-to-day working practices, but also in relation to management systems
• Understanding of global health including the health challenges of low and middle-income countries
• Experience of organizing events / conferences Ability to analyse and interpret information and recommend appropriate actions / workshops

Desirable Qualifications, Skills and Experience:

• Understanding of global health including the health challenges of low and middle-income countries.
• Experience of organizing events/conferences/ workshops
• Ability to analyse and interpret information and recommend appropriate actions

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Required competencies:

• Seeing the Big Picture, Making Effective Decisions, Leading and Communicating, Collaborating and Partnering, Delivering at Pace, Engaging Internationally.

Salary
N573,296.78 / Month

Application Closing Date  
21st January, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Important Information and Notice

• Please complete the application form in full as the information provided is used during screening. Please check your application carefully before you submit, as no changes can be made once submitted.
• The British High Commission will never request any payment or fees to apply for a position.
• Employees recruited locally by the British High Commission in Abuja are subject to Terms and Conditions of Service according to local employment law in Nigeria.
• All candidates must be legally able to work and reside in the country of the vacancy with the correct visa/work permit status or demonstrate eligibility to obtain the relevant permit.
• The responsibility lies on the successful candidate to:
  • Obtain the relevant permit
  • Pay fees for the permit
  • Make arrangements to relocate
  • Meet the costs to relocation
• The British High Commission does not sponsor visas/work permits except where it may be local practice to do so.
• Employees who are not liable to pay local income tax on their Mission salary may have their salaries reduced by the equivalent local income tax amount
• Information about the Foreign, Commonwealth and Development Office Competency Framework can be found on this link: https://www.gov.uk/government/publications/civil-service-competency-framework Please note: AA=A1, AO=A2, EO=B3, HEO=C4, SEO=C5
• Reference checking and security clearances will be conducted on successful candidates.
• Please log into your profile on the application system on a regular basis to review the status of your application.

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