Job Vacancies at ARM Pension Managers (PFA) Limited – 8 Positions in Nigeria

Location: Lagos
Job Type: Full-time
Department: Customer Experience

Summary

• The Business Support Officer will work with the Team Lead, Business Support to provide analytical, operational, and administrative support to the Business Development Department and serve as a liaison officer with other departments.

Responsibilities

• General Administrative Support
• Arrange meetings and pre-briefs as needed with officers, Members and others.
• Book venues and refreshments for meetings if needed.
• Prepare agendas and take minutes for meetings as needed
• Manage and respond to a variety of correspondence, including recruitment of staff,
• letters, emails and general ad-hoc enquiries.
• Manage telephone enquiries for Heads of Service when out of the office or at meetings.
• Handle the administrative elements of the recruitment process for
• senior managers
• Process invoices using the council’s financial management system.
• Carry out ad-hoc administrative work as needed.​

Requirements

• A First Degree in Business Administration, Marketing or Economics (Postgraduate Degree in Business Administration or Business Management will be an added advantage).
• Minimum of 2 years post qualification experience preferably in the Financial Services Sector.
• Suitable candidates should have very strong research and presentation skills.
• Should be proficient in the use of Microsoft Word, PowerPoint, Excel and other spreadsheet applications.
• Should have very good interpersonal skills, be result-oriented and customer-centric.
• Should have good analytical and problem-solving skills.
• Finally, should have the ability to work autonomously and as an effective team member, including the ability to establish work priorities, and meet determined deadlines and commitments.

Skills:

• Personal Characteristics: Good interpersonal skills, Good communication skills.
• Excellent Analytical and critical thinking Skills
• Knowledge of Microsoft Word, Powerpoint and Excel.

Competency:

• Communication
• Communicating Effectively
• Business Acumen.

Application Closing Date
31st October, 2021.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Zamfara
Job type: Full-time
Department: Customer Experience

Job Summary

• Responsible for identifying customers’ needs and providing appropriate solutions to their complaints and identifying ways to improve our customer service.

Responsibilities

• Tracking customer experiences across online and offline channels, devices, and touch points.
• Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness.
• Aligning customer experience strategies with marketing initiatives. as well as informing customers about new product features and functionalities.
• Identifying customer needs and taking proactive steps to maintain positive experiences.
• Responding to customer queries in a timely and effective manner, via phone, email, social media, or chat applications.
• Analyzing customer feedback on product ranges and new releases, as well as preparing reports.
• Performing product tests, evaluating after-sales and support services, and facilitating improvements.
• Documenting processes and logging technical issues, as well as customer compliments and complaints
• Keeping informed of industry trends and new CRM technologies.​

Requirements

• A Bachelor's Degree in Marketing, Communications, Advertising, Business Management, or in a related field preferred.
• At least 2 years' experience as a customer experience specialist, or a similar customer support role.
• Extensive experience in gathering and interpreting customer experience information.
• Solid knowledge of online customer engagement platforms and channels.​
• Great organizational and time management abilities

Competencies:

• Communication
• Time Management
• Communicating Effectively

Application Closing Date
31st October, 2021.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Ikoyi, Lagos
Job Type: Full-time
Department: Customer Experience

Responsibilities

• Responsible for the timely management of calls (both inbound and outbound)
• Identifying customers’ needs and providing appropriate solutions to their complaints.

Requirements

• A First Degree in a relevant field
• 1 - 3 years experience
• Previous experience in a similar role, and high fluency in YORUBA language
• Excellent verbal & phone communication skills, with active listening
• Excellent relationship management skills and highly developed emotional intelligence.

Application Closing Date
31st October, 2021.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Ekiti, Nigeria
Job Type: Full-time
Department: Business Development

Job Summary

• The Business Development Executive will be responsible for the management of existing clients to ensure retention, development of new businesses and acquisition drive within a defined geography, for consistent and profitable growth.
• The executive must demonstrate the ability to attract new business to achieve designated revenue target levels.
• He/she must be able to develop profitable business with new and existing customers.

Responsibilities

• Opening and closing of new businesses.
• Registration of new clients and/ or staff of organizations.
• Processing of RSA form for timely generation of pins.
• Ensuring client satisfaction by listening to the needs of the client, proffering solutions immediately were available and building a good relationship for referrals.
• Sales of Additional Voluntary Contribution to clients alongside their RSA.
• Give client updates on the pension industry through one of our channel(s) such as the customer interactive session.
• Ensure that accounts opened are funded.

Requirements

• Bachelor's Degree from an Accredited University
• Minimum of 2 years of professional working experience in the financial service industry.

Competencies:

• Attention to Detail
• Analytical Thinking
• Communicating Effectively
• Relationship Building for Influence.

Application Closing Date
31st October, 2021.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Lagos, Nigeria
Job type: Full-Time
Department: Investment Management

Summary

• The primary job function will entail supporting Primary Portfolio Managers to manage assigned portfolios in line with their investment policies and relevant regulatory frameworks.
• The Secondary Portfolio Manager will rely on research output from internal and external analysts to develop actionable investment ideas.
• This may involve performing fundamental analysis and building proprietary models etc.
• He / She will be assigned portfolios to manage in a secondary capacity wherein they will make investment recommendations to the PPM for approval as well as effectively maintaining administrative oversight for the portfolios.

Responsibilities

• Provide client consultation to develop investment objectives
• Provide advice and guidance for investment opportunities to customers
• Create reports on investment performance and activity
• Communicate with clients about their accounts, market conditions and economic trends
• Manage equity and bond portfolios with the aim of maximizing investment returns
• Commensurate acceptable levels of risk based on client instructions
• Handle financial products as required
• Work together with investment research teams to identify investment opportunities.

Requirements

• Master's Degree in Business, Finance, Investment or a related field preferred
• Proven experience in investment and financial assets management as an analyst or assistant manager in a financial institution environment
• Strong understanding of investment strategies and risk management
• Exceptional customer service with a client focus.

Competency:

• Communication.

Application Closing Date
31st October, 2021.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Ebonyi, Nigeria
Employment Type: Full Time
Department: Business Development

Summary

• The Business Development Executive will be responsible for the management of existing clients to ensure retention, development of new businesses and acquisition drive within a defined geography, for consistent and profitable growth.
• The executive must demonstrate the ability to attract new business to achieve designated revenue target levels.
• He / she must be able to develop profitable business with new and existing customers.

Responsibilities

• Opening and closing of new businesses.
• Registration of new clients and/ or staff of organizations.
• Processing of RSA form for timely generation of pins.
• Ensuring client satisfaction by listening to the needs of the client, proffering solutions immediately were available and building a good relationship for referrals.
• Sales of Additional Voluntary Contribution to clients alongside their RSA.
• Give client updates on the pension industry through one of our channel(s) such as the customer interactive session.
• Ensure that accounts opened are funded.

Requirements

• Bachelor's Degree from an Accredited University.
• Minimum of 2 years of professional working experience in the financial service industry.

Competencies:

• Attention to Detail.
• Analytical Thinking.
• Communicating Effectively.
• Relationship Building for Influence

Application Closing Date
31st October, 2021.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Location: Enugu, Nigeria
Employment Type: Full Time
Department: Business Development

Summary

• The Business Development Executive will be responsible for the management of existing clients to ensure retention, development of new businesses and acquisition drive within a defined geography, for consistent and profitable growth.
• The executive must demonstrate the ability to attract new business to achieve designated revenue target levels.
• He / she must be able to develop profitable business with new and existing customers.

Responsibilities

• Opening and closing of new businesses.
• Registration of new clients and/ or staff of organizations.
• Processing of RSA form for timely generation of pins.
• Ensuring client satisfaction by listening to the needs of the client, proffering solutions immediately were available and building a good relationship for referrals.
• Sales of Additional Voluntary Contribution to clients alongside their RSA.
• Give client updates on the pension industry through one of our channel(s) such as the customer interactive session.
• Ensure that accounts opened are funded.

Requirements

• Bachelor's Degree from an Accredited University.
• Minimum of 2 years of professional working experience in the financial service industry.

Competencies:

• Attention to Detail.
• Analytical Thinking.
• Communicating Effectively.
• Relationship Building for Influence

Application Closing Date
31st October, 2021.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Location: Abia, Nigeria
Employment Type: Full Time
Department: Business Development

Summary

• The Business Development Executive will be responsible for the management of existing clients to ensure retention, development of new businesses and acquisition drive within a defined geography, for consistent and profitable growth.
• The executive must demonstrate the ability to attract new business to achieve designated revenue target levels.
• He / she must be able to develop profitable business with new and existing customers.

Responsibilities

• Opening and closing of new businesses.
• Registration of new clients and/ or staff of organizations.
• Processing of RSA form for timely generation of pins.
• Ensuring client satisfaction by listening to the needs of the client, proffering solutions immediately were available and building a good relationship for referrals.
• Sales of Additional Voluntary Contribution to clients alongside their RSA.
• Give client updates on the pension industry through one of our channel(s) such as the customer interactive session.
• Ensure that accounts opened are funded.

Requirements

• Bachelor's Degree from an Accredited University.
• Minimum of 2 years of professional working experience in the financial service industry.

Competency:

• Attention to Detail.
• Analytical Thinking.
• Communicating Effectively.
• Relationship Building for Influence

Application Closing Date
31st October, 2021.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Recent Posts:

[recent_post_slider design="design-4" category="" dots="false"]