Job Vacancies at 9mobile Nigeria – 3 Positions in Nigeria
9mobile is recruiting to fill the following positions:
1.) Manager, Key Accounts
2.) Manager, SME & Online Channels
3.) Account Manager, Corporate & SME Sales
9mobile is a Nigerian private limited liability company. EMTS acquired a Unified Access Service License from the Nigerian Communications Commission in 2007. The License enables EMTS provide Fixed Telephony (wired or wireless), Digital Mobile Services, International Gateway Services and National/Regional Long Distance Services in addition to spectrum assignments in the 900 and 1800 MHz bands.
See job details and how to apply below.
1.) Manager, Key Accounts
Job: IRC4340
Location: Lagos, Nigeria
Job Summary
-
Develop and implement Key Account management strategies in 9mobile's major and strategic accounts.
Principal Functions
- Manage the day to day coordination of the Business Account Managers to deliver specified KPIs
- Develop strategies and plans to drive deeper adoption of 9mobile's product and services across all solution spectrum, in 9mobile key business accounts
- Develop sales and account plans to harness, cross and up selling opportunities in key business accounts
- Plan and execute strategies to grow usage revenue to meet revenue target in key business accounts
- Meet sales and revenue target in key managed accounts
- Develop channels and modalities forgathering local and international intelligence of competitions' activities and emerging trends within managed sector or industry
- Develop standard plans to drive excellent customer service to managed accounts
- Develop customer support structures to manage issues emanating from account
- Coordinate all administrative duties that will enable the seamless functioning of managed accounts
- Develop standard plans for the Identification of solution and revenue opportunities and coordinate solution team in developing apt product and services to meet such needs
- Drive strategies for the establishment and maintenance of appropriate communication channels with accounts,
- Develop reporting guidelines and formats and produce appropriate reports and data analysis to manage key business accounts
- Manage and Coordinate respond to all local and international Group bids
- Manage debt collection across all Key business accounts
- Manage all account and bill reconciliations across all key business accounts
- Coordinate activities of key business accounts across all verticals
- Work closely with the BI/CVM team to generate account analysis for management's business decisions
Educational Requirements
- First Degree or equivalent. Additional business degrees will be an advantage
- Six years Account Management experience, two of which must have been spent at least as a team supervisor
- Excellent management and business analytical skills
- Demonstrate ability to drive business development
- Ability to provide leadership and direction to all support functions, in the effort to deliver excellent customer service to major customers
- Customer management experience
- Sales Management experience.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
2.) Manager, SME & Online Channels
Job: IRC4341
Location: Lagos, Nigeria
Job Summary
-
Execute 9mobile's Strategic Partners and specialized channel strategies, ensure proper execution of all specialized channel strategies and provide operational directives to manage the SME and channels business team.
Principal Functions
- Develop account management plans for key major 9mobile Enterprise Strategic Partners (ESPs) and Specialized Channel Partners (SCPs) including retention, sales and revenue growth plans.
- Develop sales strategy and plan for the SME and online channel
- Allocate accounts/territories, targets to ESPs, SCPs and Account Managers for SME and Specialized Channel
- Identify and recommend appropriate training interventions for ESPs, SCPs and Account Managers for SME and Online Channels
- Discharge all administrative duties that will enable the seamless functioning of the SME channel
- Plan promos and manage incentive issues for ESPs and SCPs
- Manage the hiring and management of ESPs and SCPs nationwide
- Ensure all allocated targets to channel are met
- Ensure call plans are adhered to
- Ensure maintenance of accurate database of all ESPs and SCPs
- Carry out other assignments as directed by Director, Enterprise Segment.
Educational Requirements
- Bachelor's Degree in Social Sciences, Arts, Science or Humanities. M.Sc. or MBA will be an advantage
- Excellent communications skills, good Knowledge of Microsoft Excel, Microsoft word & PowerPoint
- 6 - 8 years work experience with at least two in a supervisory role
- Work experience in channel Management, distribution, Sales and territory Management Experience, Customer and Account Management.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
3.) Account Manager, Corporate & SME Sales
Job: IRC4344
Location: Port Harcourt, Rivers
Job Summary
-
Assist in the achievement of defined enterprise SME sales target in assigned region/industry/sector and maintain relationships with existing Enterprise Strategic Partners (ESPs).
Principal Functions
- Assist in ensuring adherence to periodic SME sales plan.
- Manage / maintain assigned ESPs while ensuring acquisition of new ESPs and overall achievement of assigned sales targets.
- Maintain accurate and up to date sales records/documentation for SMEs including prospect sheets, ESP and customer database and funnel analysis.
- Possess detailed technical knowledge of specifications and usage of EMTS's product spectrum.
- Assist in the identification of new sales prospects (in assigned sector), develop periodic prospect list to facilitate customer sourcing for ESPs
- Ensure sales administrators of ESPs consistently adhere to standard customer service policies in their interactions with 9Mobile customers.
- Process ESP / customer orders and follow-up with distribution team to ensure prompt product delivery in line with organisational policies.
- Log and address ESP complaints; escalate appropriate issues and follow-up with relevant personnel to ensure proper resolution.
- Liaise with relevant unit / team / function in carrying out all relevant activities.
- Attend team / divisional / departmental meetings as required and assist in the preparation of relevant presentations and proposals.
- Provide guidance and manage the performance of subordinates.
- Prepare / compile agreed periodic activity and performance reports for the attention of the Manager, Corporate& SME Sales
- Perform any other duties as assigned by the Manager, Corporate & SME Sales.
Educational Requirements
- First degree or its equivalent in a relevant discipline.
- Minimum of three (3) to five (5) years relevant work experience.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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