Job Vacancies @ ARM Pension Managers (PFA) Limited – 5 Positions

Lagos, Enugu, Kwara & Kano Posted on Customer Service, Sales / Business Development

ARM Pension Managers (PFA) Limited is recruiting to fill the following positions:

1.) Business Development Executive
2.) Team Leader, Business Development (Kwara)
3.) Team Leader, Business Development (Kano)
4.) Area Manager
5.) Call Center Agent

 

ARM Pension Managers (PFA) Limited is one of the first seven Pension Fund Administrators (PFA) granted license by the National Pension Commission in December 2005. It is part of the Asset & Resource Management Company Limited (ARM) Group, one of Nigeria’s most prominent and respected financial service brands. We have pre-eminent reputation in Investment Management, Research and Pension Fund Management.

 

See job details and how to apply below.




 

1.) Business Development Executive

 

Location: Enugu
Employment Type: Full Time
Department: Business Development

Summary

  • The Business Development Executive will be responsible for the management of existing clients to ensure retention, development of new businesses and acquisition drive within a defined geography, for consistent and profitable growth.
  • The executive must demonstrate the ability to attract new business to achieve designated revenue target levels.
  • He / she must be able to develop profitable business with new and existing customers.

Responsibilities

  • Opening and closing of new businesses.
  • Registration of new clients and/ or staff of organizations.
  • Processing of RSA form for timely generation of pins.
  • Ensuring client satisfaction by listening to the needs of the client, proffering solutions immediately were available and building a good relationship for referrals.
  • Sales of Additional Voluntary Contribution to clients alongside their RSA.
  • Give client updates on the pension industry through one of our channel(s) such as the customer interactive session.
  • Ensure that accounts opened are funded.




Requirements

  • Bachelor's Degree from an Accredited University
  • Minimum of 2 years of professional working experience in the financial service industry​.

Competency:

  • Attention to Detail
  • Analytical Thinking
  • Communicating Effectively.
  • Relationship Building for Influence.

Application Closing Date
9th July, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 


2.) Team Leader, Business Development (Kwara)

 

Location: Kwara
Employment Type: Full Time
Department: Business Development




Summary

  • The Team Leader, Business Development will be responsible for the level of sales in an area, by supervising a group of Business Development Executives engaged in promoting sales and supplying products (MPS/CPS) to clients in order to increase the market share.
  • The Team Lead will collaborate with BD Executives in achieving set target through effective sales strategies
  • He / She will ensure compliance with the pension fund and other related legislations.
  • He / She will identify & create coordinated sales opportunities.
  • He / She should be able to balance his / her own priorities with directing and motivating others towards achieving operational excellence standards.

Responsibilities

  • Manage and expand existing businesses through effective customer services.
  • Collaborate with sales executives in achieving set target through effective sales strategies.
  • Employing the best possible strategies in improving firms client base.
  • Manages an assigned geographic sales area to maximize sales revenue and meet set objectives.
  • Develops specific plans to ensure funds under management (FUM) growth
  • Manages and develops sales staff
  • Coordinates proper company’s resources to ensure efficient and stable sales result
  • Holds regular meeting with sales executives.
  • Perform sales activities on major account for retention purposes.
  • Assist sales executives in managing High Net worth Individuals (HNI’s) and Pension Desk Officers (PDO’s).

Requirements

  • Candidates should possess a Bachelor's Degree with 5 years work experience.

Application Closing Date
9th July, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 





3.) Team Leader, Business Development (Kano)

 

Location: Kano
Employment Type: Full Time
Department: Business Development

Summary

  • The Team Leader, Business Development will be responsible for the level of sales in an area, by supervising a group of Business Development Executives engaged in promoting sales and supplying products (MPS/CPS) to clients in order to increase the market share.
  • The Team Lead will collaborate with BD Executives in achieving set target through effective sales strategies
  • He / She will ensure compliance with the pension fund and other related legislations.
  • He / She will identify & create coordinated sales opportunities.
  • He / She should be able to balance his / her own priorities with directing and motivating others towards achieving operational excellence standards.

Responsibilities

  • Manage and expand existing businesses through effective customer services.
  • Collaborate with sales executives in achieving set target through effective sales strategies.
  • Employing the best possible strategies in improving firms client base.
  • Manages an assigned geographic sales area to maximize sales revenue and meet set objectives.
  • Develops specific plans to ensure funds under management (FUM) growth
  • Manages and develops sales staff
  • Coordinates proper company’s resources to ensure efficient and stable sales result
  • Holds regular meeting with sales executives.
  • Perform sales activities on major account for retention purposes.
  • Assist sales executives in managing High Net worth Individuals (HNI’s) and Pension Desk Officers (PDO’s).




Requirements

  • Candidates should possess a Bachelor's Degree with 5 years work experience.

Application Closing Date
9th July, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 


4.) Area Manager

 

Location: Lagos
Employment Type: Full Time
Department: Business Development

Summary

  • Establishes and maintains sales relationships with major accounts/customers.
  • Supervises a group of Business Development Team Leads.
  • Coordinate the activities of the team in specific areas/locations to ensure set targets are met.
  • In addition, manages and guides teams to execute the firm’s acquisition and retention strategies.

Required Knowledge, Skills, and Abilities

  • A University Degree / HND is preferred and a minimum of seven years of related work experience.
  • Knowledge of Pension/Asset & Investment Management and the Financial Services Industry at large.
  • Demonstrated ability to work autonomously and as an effective team member, including the ability to establish work priorities, meet determined deadlines and commitments, and achieve established goals and objectives.




Application Closing Date
9th July, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 


5.) Call Center Agent

 

Location: Lagos
Employment Type: Full Time

Summary

  • Responsible for the timely management of calls (both inbound and outbound); identifying customers’ needs and providing appropriate solutions to their complaints.

Responsibilities

  • Answer incoming calls and respond to customer’s emails
  • Management and resolve customer complaints
  • Sell products and place customer orders in the computer system
  • Identify and escalate issues to supervisors
  • Provide product and service information to customers
  • Research required information using available resources
  • Research, identify, and resolve customer complaints using applicable software
  • Process orders, forms, and application
  • Route calls to appropriate resources.
  • Document all call information according to standard operating procedures
  • Recognize, document, and alert the management team of trends in customer calls
  • Follow up customer calls where necessary
  • Upsell products and services.
  • Complete call logs and reports.
  • Other duties as assigned.




Requirements

  • A First Degree in a relevant field
  • Proficient in relevant computer applications
  • 1-3 years of experience in a call center environment​
  • Previous experience in a similar role, and high fluency in YORUBA, IGBO or HAUSA language.
  • Excellent verbal & phone communication skills, with active listening.
  • Excellent relationship management skills and highly developed emotional intelligence.
  • Technical expert in related computer applications.
  • Able to react effectively and calmly in emergencies.
  • Able to maintain customer confidentiality.​

Application Closing Date
9th July, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 


 




 


 

 

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About Company

ARM Pension Managers (PFA) Limited

Job Information

Status: Open No of vacancies: 5 Job type: Full Time Salary: Negotiable Publish date: 24 Jun 2022

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