Job Openings at Bolt Nigeria (Formerly Taxify) -3 Positions

Bolt (formally Taxify) is one of the fastest growing startups in the world with over 30M happy customers in 30+ countries, from Europe to Mexico to Africa. We’re building a ride-hailing app to connect millions of riders and drivers around the world to make travel easier, quicker and more reliable.

We are recruiting to fill the following positions:

Location: Lagos

Job Description

• We are looking for a Regional People Partner (HR BP) to our global People & Culture team to enable and support our continued rapid growth and business expansion in west Africa (Nigeria & Ghana).
• Your role is to partner with onsite managers on people programs, provide strategic, tactical and operational HR expertise and support to create an excellent employee experience.
• As a Regional People Partner you are responsible for implementing Bolt’s HR-agenda and initiatives locally, and when needed tailoring those to the country’s specific needs and conditions.
• You are the internal voice and the ambassador for the Country & Regional perspective while at the same time being the bridge ensuring alignment between country/regions and HQ. Let’s build the future of transportation together!

What you'll be doing

• Support of Managers - Provide relevant support, coaching, feedback and tools to managers
• Culture & values - Maintain and drive Bolt’s culture & values through central and local initiatives ensuring that Bolt’s C&Vs are integrated in our People Processes as an enabler for success in a rapid growing and culture driven company.
• Workforce planning & recruitment - Support Managers on competences needed, candidate profiles, Job Descriptions and collaborate with the Recruitment team for an effective and qualitative recruitment process as well as an excellent candidate experience.
• On- and offboarding - Assist and advise Managers on best practices for on/off-boarding
• People Analytics & Data - Proactively prepare & monitor people data, provide reports and analytics to the country/region to be able to take decisions on relevant data and analytics.
• Learning & Development - Initiate Country/Region specific Manager & staff training activities aligned with Bolt’s overall L&D strategies and initiatives.
• Performance & Talent Management - Lead and support Managers in Performance & Talent Management processes
• Lead employment relations aligned with local labor law
• Compensation & Benefits - Provide insights & expertise in local compensation and benefits matters as well as practical handling of salary reviews.
• Health, safety and wellness - Initiate and drive initiatives in the country/region.
• People & Culture projects & initiatives - Participate in or lead internal projects & initiatives
• Operational excellence - Ensure that systems, administrative processes and tasks are carried out correctly and timely

What you need to succeed

• Experience from a global environment
• 5+ years of experience in a similar role handling all aspects of the People Life Cycle
• Relevant education within the HR field
• Strong leadership & communication skills
• Excellent English spoken and written
• Labour law - Solid knowledge about labour law
• Problem solving - You can tackle very loosely defined problems and deliver an organised output
• Experience from a rapid growing organisation/startup is an advantage

What We Offer You

• Motivating compensation - motivational base pay and company stock options
• No corporate BS - we’re moving too fast for that
• Amazing personal growth experience at one of the fastest-growing startups in Europe
• Working with a motivated and talented international team
• Flexible working hours - as long as you get the work done
• Impactful work - you’ll have a rare opportunity to build a product literally used by millions of people across the world

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Lagos, Nigeria

Description

• We are looking for a Senior Public Policy Manager to join Bolt's team and cover West and Central Africa. You will be the key point of contact for local teams, protecting the business from damaging legislation, regulation and administration at a national and regional level.
• Let’s build the future of transportation together!

What you'll be doing

• Management and mitigation of political, regulatory and legislative risk
• Design and execution of public affairs strategy including timeline for engagement with KPIs
• Comprehensive stakeholder mapping: assist in-country business units with identifying key stakeholders among elected officials, civil servants, third party groups; ensuring that information is kept current
• Message crafting and localization
• Drafting of position papers, submissions, ‘leave-behinds’, consultation papers and oral advocacy materials, as required
• Oral advocacy and effective representation of Bolt in meetings with stakeholders
• Co-primary ownership of relationship with regulatory authorities in operational markets
• Maintenance of relationships with 3rd party groups including NGOs, civil society groups, passenger, commuter and safety organizations
• Representing Bolt in relevant industry associations
• Establish effective relationships with policy-making and regulatory stakeholders in target markets
• Instruct and manage consultant public affairs agencies, freelancers and legal counsel as required.

Requirements

• At least 5 years of professional experience in a public affairs/ public policy capacity.
• You may not describe yourself as a lobbyist but you have worked in a professional capacity influencing and changing legislation, regulation and administrative procedure.
• This is not a job for a career changer, nor for an enthusiastic amateur.  The successful candidate is likely to come from working for an elected official or with a civil service department, regulatory agency, public affairs agency or might be an in-house in a public policy role, ideally in the tech or transport verticals
• Experience of legislative and regulatory processes on a multi-jurisdictional basis
• While not a communications or PR role, an understanding of how political developments impact the media cycle, and vice versa
• Demonstrable successes in public affairs
• The ability to work and create an advocacy agenda in accordance with a strategic governance framework
• An excellent writer and communicator
• The ability to relate public affairs activity to underpin the commercial operations of a business
• Confident, articulate, organized, resilient
• Educated to degree level, likely with some postgraduate
• Formal legal training in advisory or litigation functions could be helpful but not a prerequisite.  Transaction support lawyers, don’t waste your time
• Good political networks in some operational markets in region are an advantage; ability to develop networks a requirement
• Experience of and the confidence to represent Bolt to Cabinet level policy-makers
• Business standard written and spoken English
• Additional languages a distinct advantage.

Benefits

• Motivating compensation - motivational base pay and company stock options
• No corporate BS - we’re moving too fast for that
• Amazing personal growth experience at one of the fastest-growing startups in Europe
• Working with a motivated and talented international team, plus regular team events
• Flexible working hours - as long as you get the work done
• Impactful work - you’ll have a rare opportunity to build a product literally used by millions of people across the world.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Abuja Municipal, Federal Capital Territory, Nigeria

Description

• We are looking for a talented Customer Support Specialist, who will make it easy and effortless for users of all Bolt products, regardless of their country of location.
• Let’s build the future of moving around cities together!

What you'll be doing

• Represent Bolt in any Hausa and English spoken markets
• Support all Bolt's users across all channels, including real time contacts, and help them get the most out of our apps
• Create loyal fans by showing them we really care
• Contribute and share ideas to decrease the workload and improve the quality & speed of Bolt's customer support
• Be a key player in building a support team in a challenging growth environment.

Requirements

• Understand what does outstanding customer support look like and be ready to go the extra mile
• Be always ready to put customers first, be passionate about helping others
• Be ready to work full-time in shifts, including weekends
• Be curious as to why customer support is contacted in the first place and be ready to tell the story to other teams within Bolt
• Be a hustler, not stopping after 20 obstacles a day
• Have excellent spoken and written Hausa & English skills
• Be passionate about new technologies, ride-sharing and food.

Benefits

• Motivating compensation
• No corporate BS - we’re moving too fast for that
• Modern office in the city centre - it's easy to get here from any part of the city
• Amazing personal growth experience at one of the fastest-growing startups in Europe
• Working with a motivated and talented international team
• Impactful work - you’ll have a rare opportunity to build a product literally used by millions of people across the world.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online