Job Vacancies at Ibis Lagos Airport Hotel, Nigeria – 3 Positions

Location: Lagos
Employment Type: Full-time

Duties and Responsibilities

• Assist the sales manager at all times.
• Brief customers and guests about the hotel’s facilities and its overall business.
• Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the hotel.
• Prepare, implement and compile data for the strategic sales plan, monthly reporting, annual goals, sales and marketing budget, forecasts and other reports as directed/required.
• Survey, review and analyze competition, market trends, customer needs and comments in order to be proactive and adapt with business intelligence.
• Manage/direct all advertising, public relations and promotional.
• Actively participates in sales presentations, property tours and customer meetings.
• Manages performance issues that arise within the Sales and Reservations teams.
• Effectively communicates with other departments.
• Conducts a daily briefing with department on current key activities.
• Anticipate and address guest issues and establish proactive processes to promote guest satisfaction.

Skills / Qualifications

• Candidates should possess a Bachelor's Degree / HND qualification.
• Minimum of 2 years Sales management experience.
• A strong understanding of overall hotel business, its facilities and policies.
• Ability to develop new sales techniques.
• Must have strong decision making skills.
• Excellent oral and written communication, negotiation and manipulative abilities.
• Ability to work effectively in a team environment.
• Computer skills (Opera, word, excel and PowerPoint), etc.

Salary
N70,000 - N150,000 monthly

Application Closing Date
31st July, 2021.

How to Apply
Interested and qualified candidates should send their CV to:

H7577-hr@accor.com

using the Job Title as the subject of the mail.

Location: Lagos

Job Description

• We are looking for a Hotel Front Desk Officer to serve as our guests’ first point of contact and manage all aspects of their accommodation
• Ultimately, you will help create a pleasant and memorable stay for our guests
• Hotel Front Officeresponsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you.

(adsbygoogle = window.adsbygoogle || []).push({});

Essential Duties and Responsibilities

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods and verify their credit card data
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates, and amenities
• Respond to clients’ complaints in a timely and professional manner
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests' needs
• Upsell additional facilities and services, when appropriate
• Maintain updated records of bookings and payments.

Other Skills, Education And Experience:

• Excellent communication and organizational skills
• A minimum of 2 years of work experience as a receptionist with a reputable hotel brand
• Strong interpersonal and problem-solving abilities
• Highly responsible & reliable
• A minimum of 2 years experience using Opera PMS
• Ability to work cohesively as part of a team
• An OND from a recognized institution but a first degree will be preferable.

Salary
Attractive

Application Closing Date
31st May, 2021.

How to Apply
Interested and qualified candidates should send their CV to:

h6708-hr1@accor.com

using the Job Title as the subject of the mail.

Note: Only candidates with experience using Opera Software in hotels will be contacted.

Location: Ajao Estate, Lagos

Responsibilities

• Organizes and supervises food preparations in line with the occupancy and consumption forecasts
• Prepares dishes and/or supervises preparation
• Supervises the different sections of the kitchen: production of hot and cold dishes, dishwashing, etc
• In conjunction with the Sous Chef and F&B Manager, prepares the menus and à la carte choices
• Oversees the whole work shift, ensures respect of the maximum waiting times defined by the brand, checks the presentation and temperature of dishes, etc
• Coordinates with the restaurant serving staff in order to ensure smooth running service
• Ensures that all information is duly passed on to the applicable departments
• In conjunction with the Points of Sale Managers, coordinates the kitchen, restaurants, and "Seminars and meetings" services
• Supervises the staff restaurant and stewarding service
• Keeps up-to-date with changes in culinary trends
• Is actively involved in the local area to keep up-to-date with specific issues and needs
• Ensures that the equipment and appliances under his/her responsibility are used correctly and kept in good condition by kitchen staff
• Optimizes sales by meeting guests' wishes, while respecting brand guidelines
• Manages stocks and supplies
• Manages headcount for optimum performance in the department: ensures work schedules suit activity forecasts and are compliant with labour legislation
• Respects the productivity ratios as budgeted
• Carries out inventories, inputs data and explains consumption differences

Qualification and Requirements

• Vocational certificate or diploma in professional cuisine
• 8 to 10 years of experience
• Significant managerial experience
• Perfect knowledge of HACCP guidelines
• Computer literate (Windows environment)
• Attention to cleanliness and hygiene
• Excellent management skills
• A thorough and organised approach
• Good training and knowledge transfer skills
• Copes well under stress

Benefits

• Attractive Salary: Our goal is to acknowledge our employees' skills and performance, while at the same time respecting the principles of fairness and non-discrimination.
• Regular Support: Meeting in a calm setting, conducting an appraisal, and setting targets is a valuable process, both for managers and employees. Several meetings or discussions are held throughout the year to facilitate dialogue and motivate teams.
• Wellness for all: With operations in over 63 countries, we strive to ensure the well-being, health, and safety of all our teams. Accor is extremely attentive to its employees and their loved ones.

Application Closing Date
31st May, 2021.

How to Apply
Interested and qualified candidates should send their CV to:

h6708-hr1@accor.com

using the Job Title as the subject of the email.

Recent Posts:

[recent_post_slider design="design-4" category="" dots="false"]