Job Vacancies at Vodafone Ghana – 3 Positions

Vodafone is recruiting to fill the following positions:

1.) Product Analyst, Value Added Service
2.) Business Development Manager
3.) Revenue Assurance Specialist

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it’s our human spirit, together with technology, that empowers us to achieve this.

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We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
Description

See job details and how to apply below.

1.) Product Analyst, Value Added Service

The Product and Propositions Analyst supports the Product and Propositions team in the delivery of activities including the design, development, deployment and go to market of compelling and profitable propositions, which deliver the desired user journey experience, and Brand positioning. The correct development, pricing and marketing of products and services will drive customer loyalty and achieve target revenue. The Product and Propositions Specialist has a good understanding of established standards and practices gained through extensive practical experience and works with their colleagues to deliver activities that influence and determine pricing, champion new product innovations and communicate the products’ benefits to the market to drive sales. Typically reports to the Products and Propositions Manager.
Job Responsibility

* Demonstrates a good understanding of policies, processes and concepts through extensive practical experience and advices on the execution of plans for delivery of propositions relating to key business priorities;

* Supports the team to deliver activities related, but not limited to pricing and promotions overview across all channels (digital, shops, etc.) and across competitors, using a full range of data sources, such as Social Listening for maximising insights;

* Supports the delivery of defining the customer insights, target audience, market opportunities, proposition initiatives and customer experience which differentiate Vodafone from the competition and grow NPS, revenue, Brand consideration and market share;

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* Effectively interacts with colleagues in delivery of activities relating to the end-to-end product lifecycle, including design, implementation and delivery against business targets (including management of any risks and opportunities as they arise);

* Performs assigned tasks to help defining a core set of data sources to inform proposition design and construct so as to best match underlying sub-segment needs and focuses on a simple customer experience;

* Delivers tasks related to engaging with other Vodafone markets to rollout test and learn approaches to new proposition launches;

* Performs other job-related duties or tasks defined by the supervisor or resulting from assigned agendas.

Skills
Modern Marketing Leadership
Product and Proposition Strategy and Design
Pricing Design and Analysis

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey

How to Apply

Qualified and interested individuals should click on the button below to apply.

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2.) Business Development Manager

The Business Development Manager will support the International expansion business. This will involve building a pipeline of strategic partners for international expansion, managing the sales lifecycle, sourcing relevant reports and analysing press releases on market developments and regulatory changes.

He/she will have interim accountability and responsibility for other members of implementation team as the international expansion business scales and will run the business development process, build relationships with strategic partners and act as the initial face of VF Cash to negotiate commercial terms.

Duties and Responsibilities

Develop international expansion pipeline
• Conduct market research to understand market trends in selected countries and identify potential strategic partners for international expansion
• Cultivate strong relationships with key stakeholders
• Support Senior Management Team in developing MPESA Africa brand positioning
• Craft business development messaging and develop pitch materials
• Help develop the B2B branding
• Lead sales process and manage product roadmap

Collaborate with cross functional teams to manage partnership development process
• Work closed with leaders across technology and legal to execute international expansion strategy
• Refine international expansion strategy (fine-tune initial definition)
• Support in developing client service model
• Manage discovery and due diligence process for target organisation
• Assist with drafting business plans, presentations, reference material and other documents required
• Strategic stakeholders include regulatory bodies, MNO’s (Mobile Network Operators) and mobile money license holders in target countries.

Key commercial client contact for new market post launch
• Interim accountability and responsibility for other members of implementation team as international expansion business scales
• Be part of the entire lifecycle of the new business
• Primary responsibility to define product roadmap, define pricing and GTM strategy
• Develop key in-country commercial partnerships
• CVM oversight and idea generation
Qualification and Experience

• Bachelor’s degree required, a Master’s degree in a related field preferred
• More than 5 years of professional experience in business development or corporate development in Mobile money within the Telecommunications Sector.
• Must have Corporate sales-New markets Entry experience
• Must have led cross-functional teams as well as building and managing cross functional teams
• Must have strong interest in mobile money, Fintech and financial services
• Must have full competence of understanding financial services/ mobile regulatory environment across Africa and future direction of regulation
• Strong interpersonal skills with the ability to engage effectively with various levels of management, staff and clients
• Fluency in a foreign Language (French and Portuguese preferred)

How to Apply

Qualified and interested individuals should click on the button below to apply.

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3.) Revenue Assurance Specialist

Role Profile

To lead in the delivery of product and tariff assurance KPIs in the following areas: Prepaid, Postpaid, ADSL, Roaming, Content (Short Codes), etc. You will also be required to lead in the delivery of KPIs related to automated test calls using the test call generator.
Key Accountabilities

Lead in providing assurance in the development of new product /Tariff and services and monitor all KPIs in the assigned areas.
Perform End to End review of Major Revenue Life cycle and Business Units to ensure that all controls have been
fully implemented and complimentary controls are in place to plug out leakages as discussed with Manager
Put in place a comprehensive local Dashboard for monitoring of all Major Revenues, Costs and other Financial KPIs. This should be automated and linked with the Alarms
Document, quantify and develop root cause analysis and suggest fixes for issues identified, highlighting the impact on business targets relative to revenues, costs and margins.
Participate in or lead cross-functional teams to resolve revenue assurance issues and implement revenue assurance controls.

Core Competencies

First degree in Computer Science, Business or Finance
Finance, Auditing, Revenue Assurance or related assurance work experience – Must have 5 years’ relevant experience and preferably 2-3yrs experience in a similar role
Very good understanding of telecom products and services as well as automated test calling
Advanced Microsoft Excel and SQL skills
Experience in the use of data analytic tools and/or revenue assurance tools

How to Apply

Qualified and interested individuals should click on the button below to apply.

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