Job vacancies at Paga Nigeria – 4 Positions

Paga is recruiting to fill the following positions:

1.) Senior HR Business Partner
2.) Management Accountant
3.) POS Programs Manager
4.) General Manager, Brand Strategy & Marketing

Paga is a licensed financial services company and a leading payments company in Nigeria with a massive transformative purpose - to make it simple for one billion people to access and use money. It was founded on the simple belief that the ubiquity of mobile phones can be leveraged in building an ecosystem that enables people to digitally send and receive money and creating simple financial access for everyone.

Location: Yaba, Lagos.
Grade 9
Sector: Financial Services
Department: Human Capital
Career Level: Senior Associate
Reports to: Head, Human Capital

About the Role

• Paga is looking for a Senior HR Business Partner to support our organisation in solving organisational challenges through people-based solutions and in identifying ways to scale our unique culture as we grow.
• The successful candidate for this position will manage Human Resource programs that support business objectives and will provide valuable input to the strategic direction of the Human Capital team & departmental functions.
• The Senior HR Business Partner will work collaboratively towards developing a best in class HR function and develop initiatives that will ensure Paga becomes an employer of choice.

Primary Responsibilities

• Providing strategy, direction and leadership to ensure successful implementation of human capital initiatives across operations.
• Take a broad / long term perspective and proactively identify complex organizational challenges and think systemically. Identify and offer multiple creative solutions and drive implementation.
• Leading an integration strategy to support the organisational change efforts that are focused on building and fostering an inclusive culture and strong team member experience.
• Partnering with your function to offer solutions and ensure HR policies are in line with business goals.
• Prepare presentations and data / insights analysis working with other HRBPs and subject matter experts as required.
• Providing performance management guidance to line management (e.g., coaching, counselling, career development, disciplinary actions).
• Managing and resolving complex employee relations issues. Conducts effective, thorough and objective investigations.
• Consult and offer advice and drive improvements within your partnered teams.
• Provides guidance and input on department structure, workforce planning and succession planning for a rapidly growing team.
• Maintain awareness of the culture, plans, financial position, and competition of the business units under the HR purview.
• Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance, consulting with Legal where necessary.
• Collaborate with colleagues in the human resources department to develop policies, programs, and solutions
• Analyze data trends and metrics to inform business decisions
• Mediate and resolve employee relations issues; conduct thorough and objective investigations when necessary
• Find ways to build morale, improve workplace relationships, and boost productivity and retention.

Knowledge and Skill Requirements

• Bachelor’s degree with a minimum of a 2:1 in Human Resources, Social Sciences or in a discipline
• Minimum of 6 years of relevant work experience
• Must be a team player and able to work collaboratively with and through others
• At least 7 years of relevant experience in multiple HR disciplines, including performance management, building a high-performance culture, employee relations, employee engagement, diversity.
• Must have completed the mandatory NYSC

Key Competencies:

• Experience working in a global or multi-region capacity, with strong cross-cultural sensitivities.
• Strong professionalism and exceptional stakeholder management skills to partner with senior team members.
• Demonstrated capability to build the reputation of a trusted advisor to leadership and employees.
• Excellent communication and negotiation skills; sharp business acumen.
• Keen to continue learning and developing their skillset, having a growth mindset.
• Experience with HRIS tools, BambooHR specifically, is a plus.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 Note: We are an equal opportunity employer and value diversity and inclusion. We do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices.

Location: Yaba, Nigeria
Department: Finance
Sector: Consumer Finance
Grade Level: Management Accountant 2 - Grade 8
Report to: Finance Manager

About The Role

• Paga is looking for a passionate, self-driven and experienced Management Accountant to join our team! As the Management Accountant, you will be responsible for managing, developing, and overseeing the financial management system in our company.
• The management accountant will be responsible for analyzing and advising our current and future expenditures for maximum ROI and project performance.
• The ideal candidate will be well-versed in GAAP methodologies, and capable of creating cost-effective budgets for future projects. They will also be responsible for developing, proposing, and implementing company-wide plans to reduce financial risks and lower costs as well as participate in project audits.

Primary Responsibilities

• Analyse financial information, variance analysis and commentaries to assist business profitability and growth
• Provide accurate and sound management reporting to assist with key decision making
• Supervise month end financial activities. Assign and enforce deadlines for all stages of the closing process
• Manage team members and oversee all aspects of account payable, account receivables and revenue assurance. Plan, assign and review team member’s work.
• Provide financial advice by studying operational issues; applying financial principles and practices; developing recommendations
• Follow and comply with international accounting standards for financial statements
• Ensure compliance with all financial regulations
• Contribute to annual budgeting and planning process
• Prepare budget estimates and financial plans for management and board members.
• Ensure tax compliance and returns

Knowledge And Skill Requirements

• Minimum 5 years’ experience in Financial analysis
• Proficiency across data, financial and strategy analysis
• Bachelor's degree with a minimum of a 2:1 in finance, accounting or any related field and must be a chartered accountant or has a professional qualification (ACCA, ICAN, CIMA) in view
• Broad experience and knowledge of accounting and reporting standards
• Excellent written and verbal communication skills
• Experience in communicating and influencing senior stakeholders
• Advanced computer software skills, including Excel macros and other accounting packages
• Must have completed the mandatory NYSC

Key Competencies:

• An analytical approach to work
• Commercial and business awareness
• Strong attention to detail and an investigative nature
• Good time management skills and the ability to prioritise
• The capacity to make quick but rational decisions
• Good time management skills and the ability to prioritise
• Problem-solving skills and initiative
• The potential to lead and motivate others
• The ability to work as part of a team and to build strong working relationships
• Self-Driven and hardworking
• Discreet and respects confidentiality
• Integrity and high professional/personal ethical standard

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Yaba, Lagos
Sector: Financial Services
Reporting Line: General Manager, Sales & Distribution
Career Level: Senior Supervisor
Reports To: General Manager, Sales & Distribution

About The Role

• This role is responsible for planning and implementing Paga’s Point-of-Sale (POS) terminal deployment programs and related offerings for mobile money agents. This individual will lead, manage and hold accountable Agent Network Sales and Support staff and manage all aspects of the design and rollout of the POS programs.
• The main goal is to achieve Paga’s POS device penetration while providing the executive management with response actions in keeping in line with set business objectives and develop contingency plans (as required) to address shortfalls or excesses.
• The successful POS Programs Manager will have an interest and/or knowledge of operation within the Financial, FMCG and/or Retail sectors with expertise in data and campaign focused positions.

Primary Responsibilities

• Work with senior management to define the vision, scope and requirements for the POS terminal rollout programs. This includes the Support and handling of research, follow up on issues, and the evaluation, installation, and monitoring of potential or selected new vendors/systems.
• Stay abreast of industry developments and foster close collaboration with relevant stakeholders (including device OEMs, banks, PTSPs and Switches) to ensure the highest quality services at the most competitive price
• Champion the sourcing activity by vendors and partners to identify the best providers in technology and latest POS devices globally
• Manage POS terminal orders end-to-end including ensuring all necessary documentations are secured
• Manage Paga POS device specifications, customizations, testing and onboarding process
• Report, on a monthly basis, the POS revenue achieved vs. target for profitability
• Provide competitive insight by monitoring and evaluating market trends for positive revenue on the device offerings Monitor
• Coordinate the servicing and management of the device demands/requirements to ensure 100% functionality
• Provide operational leadership, coach and mentor the POS device team to ensure understanding of the objectives and goals of the sub-unit
• Assist/advise Product teams on the design and development of new products that maximize the utility of the POS terminals.
• Acts as the primary interface to Paga’s service providers as relates to POS programs, including banks, PTSPs, Switches and equipment manufacturers.
• Develops and documents policies and procedures for in order to ensure compliance with established standards and regulations.
• Ensures that project/department milestones/goals are met and adhering to approved budgets.
• Work with the Marketing team to increase usage of POS services on Paga
• Keeps current and maintain extensive knowledge of the Rules and Regulations regarding POS rollout and the processing of card transactions and electronic payments.

Key Competencies

• Bachelor's degree in Business, Marketing, Economics, and any other related social sciences.
• 3-5 years of relevant experience, including 2+ years managing components of a device program.
• Demonstrated ability to engage with business executives, vendors and peers through effective written and verbal communication and strong interpersonal skills. Excellent interpersonal and negotiating/influencing skills.
• Extensive experience managing stakeholder relationships.
• Adaptive and flexible, can anticipate and adapt to new situations and changing demands and respond proactively to enhance financial performance.
• Ability to manage multiple projects, work independently, set priorities, and meet deadlines.
• Excellent verbal and written communication skills necessary to effectively present, explain, negotiate and monitor projects and tasks.
• Highly regiment and detail oriented with excellent organizational and project management skills
• Able to perform independently and as part of the team; be both hands-on and a high-level strategic thinker. Team player, highly collaborative, with ability to manage a diverse team.
• Experience in managing projects with an ability to handle multiple assignments and manage competing priorities with tight deadlines.
• Strong detail orientation. High degree of initiative and results orientation.
• Experience in device specification development, device supply, device retail/sales, channel development and problem management
• Experience with FMCG, Marketing or Retail Category Management preferred.
• Experience in customer management, market research, marketing strategy development, execution, and performance tracking

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Skills:

• Ability to prioritize and execute tasks in a time sensitive environment.
• Thorough knowledge of bank operations.
• Thorough knowledge of financial institutions, payment processing flows (especially electronic payments), and the financial networks for processing.
• Working knowledge of Banking/Financial Institution regulatory requirements.
• Strong analytical and problem-solving skills.
• Keen attention to detail.
• Excellent verbal and written communication skills.
• Provide outstanding customer service.
• Ability to understand, use, monitor, and evaluate varying types of computer systems.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Location: Lagos, Nigeria
Sector: Consumer Financial Services
Career Level: Senior Manager, Grade 13 or 14
Reports to: Paga Nigeria CEO
Experience: Minimum of 8 years of relevant experience

About the Role

• The GM, Brand Marketing & Strategy will be a member of Paga Nigeria’s leadership team and play a critical role in scaling Paga. To align with our approach, you would need to embody a storytelling, data-driven, targeted and brand-building approach to marketing.
• You will drive the overall proactive and strategic brand effort to grow the value of the brand and support the business lines in achieving the set revenue targets, while enhancing the ability, capacity and productivity of your team.
• In leading the marketing operations, you will also be responsible for the company's media and industry relations, advertising, interactive programs, corporate communications as well as market and customer research.
• To be successful in this role you must be comfortable building, leading, and scaling a fully integrated marketing team that drives significant work internally versus leveraging agencies all the time

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Primary Responsibilities

• You will be responsible for developing and executing marketing strategies that effectively communicate the strengths of Paga’s products and programs to enhance the company's overall positioning in the market.
• You will be adept with consumer marketing across integrated touch points and will be top-most responsible for our brand and building the customer use of our platform. This means responsibility for all our marketing activity ranging from brand positioning, “Above-the-line” marketing, “Below-the-line” marketing, Trade marketing, and Press.
• As part of the marketing operations, you will take care of the company's media and industry relations, advertising, interactive programs, corporate communications as well as market and customer research.
• The Marketing Manager will be primarily responsible for our customer acquisition numbers. Marketing responsibilities include leading sub-teams in the development and execution of trade shows exhibitions, partnerships, sponsorships, online & offline promotions and web community management. You must ensure that the company's branding comes across in all media.

Knowledge and Skill Requirements

• The candidate must have proven success, at different levels, in brand strategy, campaign development, corporate identity definition, product strategy & marketing, digital and social, integrated marketing, performance marketing, agency management, partnerships, public relations, Corporate communication, budget management, media planning, customer relationship management and experiential.
• The candidate will be responsible for leading cross functional teams at the intersection of product and marketing, to drive business growth through:
• Inbound Product Marketing (Voice of customer, Design Thinking, Qual/Quant, Product - Market fit)
• Outbound Product Marketing (GTM planning, Launch management)
• Growth initiatives (Conversion improvement, User journey analysis, Product / Marketing experiments)
• Consumer Marketing (Acquisition & Lifecycle marketing, Creative & Media planning, agency management)
• The ideal candidate should have 8-10 years within a consumer-focused sector such as FMCG. In addition, the candidate will have brand marketing experience along with a demonstrated track record of success launching new brands into the Nigerian market and performance. This leadership position requires the ability to launch a new brand, understand changing market dynamics, and translate them into actionable strategy and implementing the strategy to achieve pre-set objectives as determined by the marketing plan.
• The candidate will join a management team that is high energy with a strong drive to win against the competition.

Desired Behaviours:

• Puts people first and focuses on developing the people who report into you.
• Takes initiative and ownership - does not wait to be told what needs to be done but drives strategy, implementation, and reporting of success
• Has a strong orientation to attention to detail
• Strong focus on metrics to prove success of campaigns
• Flexibility -a willingness to test ideas quickly, fail quickly, and re-calibrate.

Others:

• MBA or advanced degree preferred
• Entrepreneurial and analytical; effective at managing change in a fast-moving and constantly evolving business
• Demonstrated ability to build and lead a fully integrated marketing team
• Experience working in a fast-paced and high growth environment,
• Experience with direct to consumer marketing
• Proven ability to leverage analytics to inform and influence decision-making
• Relevant experience as a marketing professional, primarily in an FMCG with a career mix of start-ups and highly recognized consumer brands known for outstanding, creative, and low-cost marketing strategies
• Strong oral and written communication skills
• Demonstrated skills in managing multiple projects successfully
• Outstanding presentation skills and analytical ability

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online