🇳🇬 Job Vacancies @ Kuda Bank – 7 Positions

Kuda is a full service, app-based digital bank. Our mission is to be the go-to bank not just for those living on the African continent, but also for the African diaspora wherever they might live, anywhere in the world. Kuda is free of ridiculous banking charges and great at helping customers budget, spend smartly and save more. We raised the largest seed round ever seen in Africa, and completed a Series A funding round in February 2021, led by some of the world's smartest venture capital investors. With offices in London (our HQ), Lagos and Cape Town, and further offices opening across Africa during 2021, Kuda is fast becoming recognised as the leading 'Neobank' for Africans.

To help us grow into the company that can bring meaningful change to the way people across Africa get access to great financial products and services in order to take control of their personal finances, we are actively looking for bright, talented, driven people who are excited by our mission. If this sounds like a great way to spend your valuable time, then please get in touch with us.

We are recruiting to fill the following positions below:

1.) Internal Control Lead
2.) Internal Control Officer
3.) Backend Engineer
4.) Lead DevOps Engineer
5.) QA Engineer
6.) DevOps Engineer
7.) Quality Assurance Specialist

Job Title: Internal Control Lead

Location: Lagos, Nigeria
Category: Internal Audit
Job type: Full time

Role Overview

• The successful candidate will coordinate and enhance internal controls across the bank and provide assurance to management on the adequacy of controls and adherence to documented policies and procedures.
• This role reports directly to the Head of Internal Control & Audit,

Requirements

• Minimum of 5 years of financial controls and business controls advisory experience with a solid financial and management accounting background (at least 2 years in a senior position is preferred)
• ACCA/ACA certification is compulsory.
• Strong knowledge of internal control principles and demonstrated ability to provide solutions to control issues.
• Excellent communication and relationship management abilities.
• Ability to work both individually, and within a team environment.
• Fintech/ Financial service experience

Benefits
Why join Kuda?

Become a part of one of the trailblazers in the challenger banking arena by joining the exciting and ambitious team at Kuda Bank as we work to become the neobank for ‘every African on the planet’.

• An exciting and flexible work environment
• Competitive pay
• Smart and kind coworkers
• Full pension contribution
• Reliable health insurance

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Internal Control Officer

Location: Lagos, Nigeria
Category: Internal Audit
Job type: Full time

Role Overview

• We are looking for someone to ensure that potential risks and controls are adequately identified, measured appropriately, and recommendations implemented.
• The successful candidate will work in partnership with all stakeholders.
• The role will be reporting directly to the Team Lead of Internal Control.

Roles and Responsibilities

• Overall responsibility for maintaining the Internal Controls Framework
• Deliver adequate and timely action plans and monitor progress to address and resolve control deficiencies.
• Work collaboratively with business and process owners to implement and monitor remediation efforts that result from internal control assessments, ensuring the effective implementation of corrective action.
• Daily Independent Call Over of all qualifying Transactions within 24 hours of posting and where practicable real-time and as may be advised from time to time.
• Ensuring the integrity of the general ledger through reconciliations and review of the fixed assets register.
• Ensure prompt resolution of all open issues in the Internal Audit Report, Management letter, Regulatory Examiners Report, and other Statutory Examiners Report involving departments under your purview.
• Internal control checks and records to safeguard company assets.
• Carry out detailed investigations when discrepancy or fraud is noticed.
• Identify areas of financial and administrative strengths and weaknesses and develop best practices.

Requirements

• At least 2 years’ experience in an Internal Control role
• ACA/ACCA certification is an added advantage.
• The Ideal candidate is a critical thinker with a keen interest in improving an organization’s internal control environment.
• Solid understanding and experience with internal control frameworks
• Strong communication skills presenting internal control and risk matters in an understandable way across various forums and levels of the organization with the right level of detail.
• Fintech experience is an added advantage.

Benefits
Become a part of one of the trailblazers in the challenger banking arena by joining the exciting and ambitious team at Kuda Bank as we work to become the neobank for ‘every African on the planet’.

• An exciting and flexible work environment
• Competitive pay
• Smart and kind coworkers
• Full pension contribution
• Reliable health insurance

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Backend Engineer

Location: Lagos, Nigeria
Employment type: Full time
Category: Tech

Role Overview

• We are looking for a result-driven and analytical software engineer (backend) who will troubleshoot and improve existing backend applications and processes.
• S/he will use his or her understanding of programming tools and languages to analyze current codes, formulate more efficient processes, solve problems and create a more seamless experience for users.

Roles and Responsibilities

• Main focus on coding and debugging
• Build high-quality reusable code that can be used in the future
• Develop functional and sustainable web applications with clean codes
• Troubleshoot and debug applications
• Conduct tests and optimise performance
• Work together with engineers building client-facing applications to integrate UI elements with server-side logic
• Implement modern technologies to improve legacy applications
• Collect, analyse and address technical and design requirements
• Help to create reusable code and libraries for future use
• Train and support internal teams
• Interact with developers, designers and system administrators to identify new features
• Stay informed about emerging technologies.

Requirements
Qualifications:

• Bachelor's or higher in Computer Science or a related field or equivalent experience
• 3+ years of industry experience

Skills & Experience:

• Strong computer science fundamentals, algorithms, and data structures background
• Model of software engineering best practices, including agile development, unit testing, code reviews, design documentation, debugging, and troubleshooting.
• Solid experience with C#, .Net, .Net Core
• Strong computer science fundamentals, algorithms, and data structures background
• Have a deep understanding of Source Code Management
• Have in-depth understanding of Cloud Technologies (Azure, AWS)
• Have a great understanding of databases and SQL
• Have in-depth understanding of REST APIs, SOAP & RPC
• Have in-depth understanding of the Software Development Life Cycle (SDLC)
• Are able to do technical writing and API documentation
• Are familiar with project management tools (e.g Trello, Jira, etc)
• Have good problem-solving skills
• Have strong verbal and written communication skills.

Personal Attributes:

• Willing to embrace and enrich Kuda culture of empathy, teamwork and passion
• Have a strong desire for learning and growth.
• Passionate about improving developer productivity
• Strive for speed and quality
• Desire to automate.

Benefits
Why join Kuda?

• Become a part of one of the trailblazers in the challenger banking arena by joining the exciting and ambitious team at Kuda Bank as we work to become the neobank for ‘every African on the planet’.
  • An exciting and flexible work environment
  • Competitive pay
  • Smart and kind coworkers
  • Full pension contribution
  • Reliable health insurance.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Lead DevOps Engineer

Location: Lagos, Nigeria
Employment type: Full time
Category: Tech

The Role

• We are in search of a DevOps Engineer focused automation, deploying CI/CD tools and source control on AzureDevOp.

Other responsibilities include:

• Creating software deployment strategies that are essential for the successful deployment of any kind of software in the work environment.
• Collaboratively creating and updating the DevOps toolchain for continued relevance.
• Shared responsibility in the practice of continuous integration, continuous testing, continuous deployment and observability of deployed software solutions and the underlying infrastructures.
• Ownership of the practice of continuous delivery, configuration management, infrastructure as code and reliability engineering practice.
• Collaborate with stakeholders such as developers, software testers, DBAs, security specialists, product/project managers, etc on key initiatives.
• Enable developers’ efficiency and effectiveness through developer platforms, automation, etc.
• Coaching and mentoring other DevOps engineers.
• Keeping up to date with industry trends and best practices.

Requirements
Qualifications:

• Bachelor's or higher in Computer Science or a related field or equivalent experience
• 3+ years of industry experience
• Professional certifications are a plus

Experience:

• Have basic system administration and Linux skills. He/She should have practical knowledge of different build tools and CI/CD Platforms (Azure DevOps is a Plus)
• Have experience with at least one of GCP, AWS & Microsoft Azure (preferably Azure & AWS)
• Have experience with system automation, deployment, and implementation.
• Have experience with the DevOps practices such as CI/CD, continuous testing, observability, post-mortem, chaos engineering.
• Have experience with software development processes, tools and languages such as Python, .NET, Mobile Development, relational and NoSQL databases, scripting, and Git.
• Have experience with event-driven and distributed systems and the niche SaaS in the domain such as ElasticSearch, Redis, Kafka, etc
• Have experience with technologies such as Ansible, Terraform/Pulumi, Datadog, Kubernetes, Docker, Helm, etc
• Have experience with Kubernetes orchestration and management
• Have experience maintaining and support monitoring and alerting systems
• Have experience supporting and troubleshooting relational databases and distributed platform
• Have working knowledge of monitoring and event management tool Implementations

Personal Attributes:

• Willing to embrace and enrich Kuda culture of empathy, teamwork and passion
• Have a strong desire for learning and growth.
• Have a sense of ownership and pride in your performance and its impact on the company’s success
• Are a critical thinker and possess problem-solving skills
• Are a team player
• Have good time-management skills
• Have great interpersonal and communication skills
• Can take the initiative and adapt to a fast-paced work environment.

Benefits
Why join Kuda?

• At Kuda, our people are the heart of our business, so we prioritize your welfare. We offer a wide range of competitive benefits in areas including but not limited to:
  • Pension
  • Competitive annual leave plus bank holidays
  • Group life insurance
  • Health insurance
  • L&D training
  • We are advocates of work-life balance and offer a 3 day per week remote working option.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: QA Engineer

Location: Lagos, Nigeria
Employment type: Full time
Category: Tech

Roles and Responsibilities

• Develop and execute exploratory and automated tests to ensure product quality
• Create detailed, comprehensive and well-structured test plans and test cases
• Monitor debugging process results
• Perform thorough regression testing when bugs are resolved
• Test current products and identify deficiencies
• Track quality assurance metrics, like defect densities and open defect counts
• Develop and monitor performance metrics for all stages of the production process
• Liaise with internal teams (e.g. developers and product managers) to identify system requirements and ensure consistent project execution
• Plan, create and manage the overall quality planning strategy
• Identify quality assurance process bottlenecks and suggest actions for improvement
• Stay up-to-date with new testing tools and test strategies

Requirements
You’ll be considered for this role if you:

• Are familiar with native android and ios development frameworks
• Have strong knowledge of software QA methodologies, tools and processes
• Have experience in writing clear, concise and comprehensive test plans and test cases
• Have hands-on experience with both white box and black box testing
• Have hands-on experience with automated testing tools (CICD: AzureDevopsWeb Automation: Cyprus and Selenium, Postmand and RESTLoadtesting: JmeterSQL Server SSMS)
• Have solid knowledge of SQL and scripting
• Have experience working in an Agile/Scrum development process
• Have experience with performance and/or security testing
• Have a sense of ownership and pride in your performance and its impact on the company’s success
• Critical thinker and problem-solving skills

Advantageous:

• Financial service industry experience.

Benefits
Why join Kuda?

• At Kuda, our people are the heart of our business, so we prioritize your welfare. We offer a wide range of competitive benefits in areas including but not limited to:
  • Pension
  • Competitive annual leave plus bank holidays
  • Group life insurance
  • Health insurance
  • L&D training
  • We are advocates of work-life balance and offer a 3 day per week remote working option.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: DevOps Engineer

Location: Lagos, Nigeria
Employment type: Full time
Category: Tech

Roles and Responsibilities

• Implement various testing and automation tools, and commission IT infrastructure
• Provision, Configure, & De-Provision Environments via Automation
• Define and set development, test, release, update, and support processes for DevOps operation
• Apply troubleshooting techniques and advise on fixing code bugs
• Ensure developers adheres to defined DevOps processes and update or create new processes to improve efficiency and effectiveness
• Develop appropriate metrics to demonstrate system performance and agility using appropriate monitoring tools to improve operational efficiency.
• Identify and deploy cybersecurity measures by continuously performing vulnerability assessment and risk management
• Recognize and adopt best practices in documentation, testing, security, operations and support at scale and efficient use of resources.
• Perform incidence management and root cause analysis
• Select and deploy appropriate CI/CD tools
• Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline)
• Understand teams’ requirements and project KPIs

Requirements
Qualifications:

• 3+ years of industry experience
• Bachelor's or higher in Computer Science or a related field or equivalent experience

Experience:

• Have experience with CI/CD Platforms (Azure DevOps is a Plus)
• Have experience with at least one of GCP, AWS & Microsoft Azure (preferably Azure & AWS)
• Have experience with ElasticSearch, Datadog, Sentry
• Have experience with Technologies like Ansible, Terraform, etc
• Have experience with Kubernetes orchestration and management
• Have experience maintaining and support monitoring and alerting systems
• Have experience supporting and troubleshooting relational databases and distributed platform
• Have working knowledge of monitoring and event management tool Implementations
• Have basic system administration and Linux skills

Personal Attributes:

• Willing to embrace and enrich Kuda culture of empathy, teamwork and passion
• Have a strong desire for learning and growth.
• Have a sense of ownership and pride in your performance and its impact on the company’s success
• Are a critical thinker and possess problem-solving skills
• Are a team player
• Have good time-management skills
• Have great interpersonal and communication skills
• Can take the initiative and adapt to a fast-paced work environment.

Benefits
Why join Kuda?

• At Kuda, our people are the heart of our business, so we prioritize their welfare. We offer a wide range of competitive benefits in areas including but not limited to:
  • Pension
  • Competitive annual leave plus bank holidays
  • Group life insurance
  • Health insurance
  • L&D training.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Quality Assurance Specialist

Location: Lagos, Nigeria
Job Type: Full time

Job Summary

• We are looking for an experienced Quality Assurance Specialist to develop, implement and maintain a high and consistent level of customer support quality across the CX team.

Responsibilities

• Participate in the design of interaction monitoring formats and quality standards regularly updating where required
• Conduct timely and objective performance evaluations across all the interaction channels within the CX team
• Provide quality evaluations via remote monitoring of calls (recorded and live calls), live chats, emails, social media channels, ensuring quality delivery on every Analyst-customer interaction
• Use quality monitoring data management tools to compile and track performance at team and individual level
• Ensure compliance to standard operating procedures
• Provide meaningful and constructive feedback and recommendation
• Identify knowledge gap areas and provide regular feedback and coaching to promote increased knowledge and awareness
• Initiate process improvement programs where and when necessary
• Coordinate and facilitate call collaboration sessions for customer operations staff, coaching and alignment purposes to improve of Service Quality
• Prepare and analyze internal and external quality reports for management staff review
• Identify contributors/sources of customer dissatisfaction for briefing and coaching purposes
• Ensure promises made to customers are being fulfilled

Requirements

• BSc. (MBA, PMP an added Advantage)
• 6-7 years Customer Support experience with a minimum of 4 year in Quality Assurance
• Ability to deal with diverse problems using facts, judgment, and discretion to resolve them
• Have an instinct around anticipating and handling problems, crafting solutions, communicating them to Stakeholders
• Ability to probe effectively for understanding
• Listening attentively to internal customers' complaints and compliments
• Good Analytical skills
• Excellent verbal, written and interpersonal communication skills
• Ability to multitask and successfully operate in a fast-paced environment
• Must adapt well to change and successfully set and adjust priorities as needed
• Must be proficient with Microsoft Office (intermediate Word, Excel, PowerPoint)

Benefits
Why join Kuda?
At Kuda, our people are the heart of our business, so we prioritize their welfare. We offer a wide range of competitive benefits in areas including but not limited to:

• Pension
• Competitive annual leave plus bank holidays
• Group life insurance
• Health insurance
• L&D training

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online