Job Vacancies @ Airtel Nigeria – 6 Positions

Airtel Nigeria (Airtel Networks Limited) is recruiting to fill the following positions:

1.) Process & Automation Analyst
2.) Wholesale Executive
3.) Lead, Mobile Financial Services & Digital
4.) Optical Fiber Transport Design Manager
5.) BISP Network Engineer
6.) New Product Assurance Analyst

Airtel Nigeria (Airtel Networks Limited) is a leading telecommunications services provider in Nigeria headquartered in Lagos, the commercial nerve-centre of Nigeria. The telco ranks amongst the top four mobile service providers in terms of subscribers with a customer base of more than 39.8 million. The company's product offerings include 2G, 3G and 4G wireless services, mobile commerce and enterprise services.

Location: Lagos, Nigeria (Hybrid)
Job type: Full-time
Level: Mid-Senior level

Purpose of the Job

• To provide Analytical support to Sales Management on Business Operational Processes and Incentive payment Management.

Key Responsibilities

• Writing and Updating process and Policies as required by the different units in S&D. KYC operations, Wholesale Channel Accounting, Sales Order processing, Trade Marketing, Channel Partner.
• Documenting Unit/departmental WOW to ensure smooth workflow.
• Initiating monthly payment process.
• Ensuring that all channel base and active partners are accounted for.
• Ensuring that complete information are generated by IT & BI.
• Ensuring that the KYC master is properly mapped to vendor type. that there is no mismatch in the amounts allocated to vendor types.
• Ensuring that all business rules are properly documented and adhered to in payments.
• Calculation and payments of KYC incentive to CP, SMF, MF, AES, SD and SROs to Deal codes & Banks.
• Calculation and payments of Channel tailing commissions & ORSC to all Channels. (CP, SMF, MF, SD, AES).
• Ensuring that there are no duplication of Deal codes across channels. (So no partner gets paid twice).
• Follow up with all payment stakeholders to ensure that monthly SLA is met.
• Communicate payments zonally & regionally.
• Interpreting business rules required for Promos.
• Ensuring proper validation of all OAFs for promos and reconciliation of accounts.
• Continuous improvements through operations automation.
• Collation of performance target and alignment to territory infrastructure as provided by regions for all frontline salesmen.
• Collation of all performance indexes (GADs, Activating Entities, CLS) from key stakeholders
• Calculating performance in line with approved management matrix
• Designing Info-path databases and tables to enable easy and seamless sharing and access of performance by Salesmen
• Data Collection and input for Market Developers payments
• Preparation of MD fixed and variable pay

Educational Qualification & Experience

• Candidates should possess a B.Sc / HND or its equivalent
• MBA optional
• 3 - 5 years’ experience in Sales/Marketing in Telco or FMCG
• Demonstrate an ability to be innovative and deliver value to the business
• Analytical, Energetic
• Proficiency in Excel

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Skills & Competencies:

• Strong Analytical & Presentation Skills.
• Strong Interpersonal Skills
• Entrepreneurial Skills
• A team player with a strong streak of independence and out the box thinking abilities when required to go to it alone.
• Self-starter who can take initiative when required.
• Has a keen sense of the need to deliver services beyond the call of duty in order to achieve the set target.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• Only shortlisted candidates will be contacted
• We are an equal opportunity employer and value diversity. We therefore do not discriminate against applicants based on, among others, their race, disability, religion or gender.
• All employment opportunities are decided based on qualifications, merit, and business need.

Location: Lagos (Hybrid)
Job type: Full-time
Level: Mid-Senior

Purpose of the Job

• To win, maintain and expand relationships with assigned Channel partners based on geography, channel or market with the responsibility for achieving sales, profitability and partner recruitment objectives.

Key Responsibilities

• Recruitment of partners to address the distribution gaps
• Define and execute partner sales plans
• Ensure adequate training of partners and their staff on Airtel products and services.
• Aggressively drive partners to maximize sales and total partnership potential through sales best practices, training and support
• Organize quarterly business forum with partners
• Provide relevant reports / insights to drive business growth within assigned territory
• Support Partners to deliver on Airtime & GADs Target.
• Design, Implement and monitor Partners commission scheme
• Ensure monthly performance review of partner
• Monitor partners quarterly & annual promotion and incentive scheme
• Work with marketing to drive programs and events to extend the relationships to new prospects.
• Ensure uniformity on Airtel Look & Feel across wholesale partners
• Develop and implement effective processes and procedures for effective partner/trade governances
• Maintain a database of Competitor Partners, Schemes and Sales
• Ensure cross functional integration with networks for related trade intelligence on network quality
• Effectively integrate and execute zonal/regional and central sales strategies
• Liaise with finance on the prompt processing of trade credit & BG request
• Ensure integrated strategy with retail and alternate management
• Effectively liaise with Supply Chain Management to ensure maintenance of optimum stock level at regional/zonal warehouses.

Education & Experience

• A First Degree or its equivalent in Computer Science, Business Administration, Sales and Marketing or Business related discipline
• Minimum of 5years work experience.

Skills & Competencies:

• Strong communication skills and ability to lead cross functional teams.
• Very good interpersonal skills.
• Sound analytical skills
• Sensitive to understand customer expectations
• High level of planning & execution capabilities
• Understand financial tools and indices
• Process orientation.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Lagos, Nigeria
Job type: Full-time
Level: Mid-Senior level

Job Description

• Technical Lead, Mobile Financial Services (MFS) is a solution architecture/project management role responsible for delivery and support of applications, tools, and utilities to support the Airtel MFS operation and commercial initiatives.
• Individual would be responsible for end-to-end technical oversight of Airtel MFS platforms, i.e., responsible for delivery, integration, maintaining uptime, enhancements as per Business requirements, and Support of Airtel MFS Applications in a managed service environment.

Key Responsibilities

• Interpret URS (User Requirement Specification) / PCN (Product Concept Note) and develop CSRs (Customer Service Requests)
• Manage and Deliver New products and projects, following strict project management guidelines.
• Provide overall project leadership and direct project teams in the delivery of high-quality products within committed timeframes.
• Constitute cross-functional project teams.
• Drive requirement specification sessions (RSS)
• Should have worked in multi-vendor networks and have good knowledge of different standards.
• Understanding of IT systems and Applications like Mobile Money/E-commerce platforms, Billing, CRM, ERP, Sales Systems etc.
• Scan technology horizon and track emerging standards and trends.
• Adopt future proof technology.
• Uptime of application and services: Ensure uptime of Applications and Services as per agreed SLAs with the Partners.
• Alignment of systems to business strategy & delivery of services and resolution of issues.
• Continuously engage with business & technology departments to understand the issues, requirements and engage with the Partners for proper resolution and delivery of services as per agreed time and SLAs.
• Ensure integration of various solutions with IT & Network Echo Systems to ensure the proper management of customer
• Work in close co-ordination with network team for selecting and implementing end to end customer lifecycle solutions for specific products.
• Responsible for the solution architecture and ensuring that the standard framework is always applicable.
• Develop and execute a solution strategy and business plan that supports product growth.
• Design and develop new systems that would support products and services for multiple market segments, across the entire spectrum of customers.
• Ensure prompt response to Group request on product development activities.

Educational Qualification & Experience

• B.Sc in Computer Science or related discipline
• Project management certification would be an advantage
• 8 to 10 years of IT experience
• At Least 4-5 years system operations experience
• At Least 3-4 years system Solution architecture experience is required.
• Experience working in a Financial Technology environment with necessary experience and knowledge working on financial platforms.
• Experience working for a Telecommunications company, enterprise company or billing/ CRM vendor in a business analysis role.
• Proven ability to analyze complex business requirements and deliver appropriate solutions.
• Direct team management experience.
• Experience with telecommunication products, processes, and markets
• Impact (and relative importance) of IT in telecoms today and in the future
• Experience in core banking implementation and Integration would be an added advantage.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• Only shortlisted candidates will be contacted
• We are an equal opportunity employer and value diversity. We therefore do not discriminate against applicants based on, among others, their race, disability, religion or gender.
• All employment opportunities are decided based on qualifications, merit, and business need.

Location: Lagos, Nigeria
Job type: Full-time

Purpose of the Job

• This function is responsible for conducting fiber optic detailed network design for intercity National, metro IPRAN , last mile fiber-based networks or Fiber to the Home projects(FTTH) to sites and locations.

Key Responsibilities

• Ensure the delivery of the highest quality of optical fibre network.
• Ensure resilient fibre network architecture.
• Ensure proper traffic dimensioning and capacity management on the Fibre network (Intercity/Metro).
• Innovative cost-efficient design to meet Network needs.
• Produce HLD and LLD designs for review of optical fibre plans by concerned team (Deployment, Operations et al) and facilitate the seam-less implementation of optical fibre projects.
• Provide periodic support to project delivery and Operations team.
• Initiate and attend project meetings with relevant stakeholders (government officials, business partners, etc) on the behalf of the company.
• Maintain up to date optical fibre database, in both soft and hard copies.
• Provide analysis to guide Capex and Opex investment in Regional Transmission environment.
• Maintain accurate records of Managed Capacity commitments.
• Regular submission of fiber report to internal stakeholders and NCC.
• Always maintain high team harmony and engagement.

Education & Experience

• Bachelor of Engineering Degree or any related Degree
• Excellent knowledge of ITU-R and ITU-T recommendation on Transmission
• Analytical skills
• Minimum of 7 years’ working experience
• Minimum of 1 year managerial experience
• Experience in a Telecommunication environment is mandatory
• Experience of engagement with Government Officials is mandatory

Skills & Competencies:

• Personal Integrity
• Good interpersonal relationship
• Ability to work under pressure
• Personal tenacity to succeed
• Personal organizational skills
• Effective communication skills
• Time management skills
• Motivational skills
• Good project management knowledge.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note

• Only shortlisted candidates will be contacted
• We are an equal opportunity employer and value diversity. We therefore do not discriminate against applicants based on, among others, their race, disability, religion or gender. All employment opportunities are decided based on qualifications, merit, and business need.

Location: Lagos, Nigeria
Job type: Full-time

Purpose of the Job

• The role will be charged with providing support to the Head, Network Security in ensuring Network Security in line with the Bharti Information System Policy (BISP) relating to Networks.

Key Responsibilities

• Ensure Compliance to Bharti Information Security Policy (BISP) as relates to network Implementation, Compliance and Controls of Networks related BISP.

Partner Management:

• Work with Network Managed Services partners to ensure their compliance to BISP regarding Airtel Business.

Security of Physical Assets:

• Airtel network physical assets at MSC locations and data centers, working through Facilities of SCM.
• Physical cabling and device security within the core nodes working with MS partners and Networks Core team.
• Physical security of assets at sites, working through Operations team and Tower copartners.

Education & Experience

• Bachelor of Engineering Degree in Telecom or Electronics or equivalent
• A minimum of 7 years or more of work experience in the Telecoms environment
• Understanding of telecom NMS, OSS, billing and revenue assurance activities.
• Experience in GSM and WCDMA domains through telecom experience. LTE experience will be an added advantage

Skills & Competencies:

• Strong problem solving and decision-making skills.
• Ability to draw conclusions from complex technical data.
• Strong analytical capabilities and troubleshooting.
• Customer knowledge about internal as well as external customers and awareness of their situation and needs.
• General process knowledge.
• Business knowledge and financial awareness to ensure understanding of the implications of revenues.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• Only shortlisted candidates will be contacted
• We are an equal opportunity employer and value diversity. We therefore do not discriminate against applicants based on, among others, their race, disability, religion or gender. All employment opportunities are decided based on qualifications, merit, and business need.

Location: Lagos, Nigeria
Job type: Full-time

Purpose of the Job

• The role holder will ensure efficient integration of new and modified Voice, SMS, Data. VAS and Financial Services products / tariffs / promos / services onto the Billing system / Network with 100% revenue assurance.

Key Responsibilities
Revenue Assurance on all Voice, SMS, Data and Financial Services Products / services / Tariffs:

• Ensure RA / Quality Assurance testing of new Voice, SMS, Data and Financial Services products / services / Tariffs / Promos for 100% revenue assurance.
• Review new Voice, SMS, Data, VAS, and Financial Services, identify process gap and report for action.
• Ensure all areas/issues raised at product concept review is captured in the final approval document and tested during service roll out UAT.
• To prepare and conduct ATP (acceptance test plan) in conjunction with software/application developer or vendor
• Escalate and follow up on identified revenue impacting issue for resolution.

Risk Analysis on Voice, SMS, Data, VAS, and Financial Services:

• Identify all conflicting business rules of all Voice, SMS, Data, VAS, and Financial Services
• Prepare risk analysis document on all Voice, SMS, Data, VAS, and Financial Services
• Inform all stakeholders and Product owners of identified risk.

Change Control Management:

• Prepare Test cases of all Voice, SMS, Data, VAS, and Financial Services / Products / Tariffs / Promos for Implementers
• Prepare User Acceptance Test Document for all Voice, SMS, Data, VAS, and Financial Services products / tariff / promos
• Coordinate and participant in end-to-end UAT tests before roll out of all Voice, SMS, Data, VAS and Financial Services / Products / Tariffs / Promos
• Respond to any escalated issue during change process.

Rollout of all / Voice, SMS, Data, VAS and Financial services / Products / Tariffs / Promos:

• Coordinate and participate in post roll out UAT/Regression test after service roll out.
• Coordinate all efforts to ensure that all Voice, SMS, Data, VAS and Financial Services / Products / Tariffs / Promos roll out meets stipulated launch date with 100% accuracy and no loss of revenue.
• Ensure termination of Voice, SMS, Data and Financial Services / Products / Tariffs / Promos offer at specified date and carry out UAT to confirm termination.
• Ensure dropping of eligibility and whitelist offer IDs upon expiration of validity for all Voice, SMS, Data, VAS, and Financial Services / Products / Tariffs / Promos
• To conduct test on upgrade / integrations on the SDP/HLR/CCN / network nodes in conjunction with technical team.

Compliance with management's approval and adherence to all Voice, SMS, Data, VAS and Financial Services product integration policies, procedures and SLAs:

• To ensure all Voice, SMS, Data, VAS, and financial services tariffs configured on the billing system are in line with management's approval and bills 100 % accurate.
• Ensures regulatory compliance on all new products before launch.
• Escalate issues found contrary to approval to appropriate authority and follow through for correction.

Resolution / management of escalation on all Voice, SMS, Data. VAS and Financial Services / Products / Tariffs / Promos:

• Ensure all escalations around Voice, SMS, Data, VAS and Financial Services (from Fraud management, technical teams) are treated and dispatched and generate incident report as required.
• Coordinate immediate UAT on reported Voice, SMS, Data and financial services cases to confirm status of issue and escalate to respective unit for resolution / sealing off loopholes (where necessary).
• Respond to audit / fraud enquires.

Education & Experience

• First Degree in a related discipline
• A professional qualification in CISA and a Master's Degree would be desirable.
• Minimum of 2 years telecommunications or related experience (with minimum of 1 year in Revenue Assurance).

Skills & Competencies:

• Knowledge of all company’s products and business rules governing the products.
• Knowledge of network and technology for all products.
• Revenue assurance skills- reconciliation, investigation, and reporting.
• Strong analytical and problem-solving skills.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• Only shortlisted candidates will be contacted
• We are an equal opportunity employer and value diversity. We therefore do not discriminate against applicants based on, among others, their race, disability, religion or gender. All employment opportunities are decided based on qualifications, merit, and business need.