Job Vacancies @ Airtel Nigeria – 5 Positions

Location: Abuja
Job type: Full-time

Job Purpose

• To acquire and retain more post-paid customers and generate revenue for the business.

Key Responsibilities
Responsible for the implementation, acquisition & retention strategy for prospective and existing accounts in sector of assignment:

• Responsible for the implementation, acquisition & retention strategy for prospective and existing accounts in the zone
• Visit a minimum of 5 Corporate Organizations per day, 25 visits per week, 100 visits per month, therefore for 6 months = 600 visits
• Create opportunities to run presentations of our Corporate products to sector of assignment.

Responsible for evolving account development plan and relationship management process for accounts in sector of assignment guided by the signed service level agreement:

• Drive the sale and activation of the above products across the sector.
• Grow the usage of Corporate products in the sector allocated to you
• Create exceptional opportunities to sell special products like E1’s, Blackberry’s and data cards in the sector.

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Responsible for analysis of competitor’s activities as well as relevant market development and proposing pre-emptive counter measures:

• Monitor the activities of competition and develop or recommend counter measures to win competition.

Responsible for the day to day management of all Airtel relationships in the sector:

• Develop good relationship management processes with both existing accounts and prospective customers.
• Encourage and develop opportunities to have Airtel presence in all CORPORATES, POST-PAID RETAIL & SME COMPANIES within sector

Responsible for the weekly and monthly reports on post paid subscribers activities, bill delivery and collection in the sector of assignment:

• Report timely, of all initiatives, potential prospects, queries, challenges, call plan and new sales made in your sector Every Friday 4.30pm
• Maintain and manage database of all Corporate customers in your sector

Establish and maintain excellent relationship management with existing Post-paid subscribers within the sector:

• Encourage and develop opportunities to have Airtel presence in all CORPORATES, POST-PAID RETAIL & SME COMPANIES in your sector.
• Encourage ALL existing customer to pay their bills timely to avoid barring, increase debt portfolio and churn within sector.
• Create symbiotic relationships in events sponsorship with Corporate Accounts all in a view to drive sale of our corporate products and revenue growth.

Educational Qualification, Experience & Competencies
Education and Certification:
Must Have:

• A University Degree in Business Administration, Marketing or any related course.

Work Experience:
Must have:

• 3-5 years, preferably in FMCG, Consumables and Telecoms

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Other Requirements:

• Achieving Results, & Delighting the Customer
• Team Player; Independent, Confident, and Objective
• Attention to detail/ excellent oral and written communication skills
• Good presentation skills
• Ready to achieve beyond set target
• Committed to common goals and values of the organization.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• Only shortlisted candidates will be contacted.
• We are an equal opportunity employer and value diversity. We therefore do not discriminate against applicants on the basis of, among others, their race, disability, their race, disability, religion or gender.
• All employment opportunities are decided on the basis of qualifications, merit and business needs.

Location: Lagos, Nigeria
Job type: Full-time
Level: Mid-Senior level

Job Purpose

• The Finance Controller is responsible for the overall success of the organization by effectively managing all financial tasks, overseeing budgeting and accounting processes and systems.

Key Accountabilities

• Develop, implement, and ensure compliance with internal financial and accounting policies and procedures.
• Releasing accounting guidelines and clarificatory notes to various team members in response to changes in accounting standards, banking regulations and internal reporting needs.
• Develop, implement, and maintain Chart of Accounts at Company Level.
• Ensure company level books closing process every month, quarter and year in terms of timelines and accuracy
• Reviews preparation and finalization of financial statements (balance sheet, profit and loss statements, cash flows and notes on accounts as per applicable companies’ law and banking regulation act). Custodian of the internal control framework related to all accounting process.
• Drive cross functional compliance with all regulatory bodies.
• Conducts reviews of the accounting operations and analyze trial balances including aging, movement, recoverability, and impairment.
• Perform variance analysis and sense checks and review SLA delivery of the finance operations team.
• Ensure adherence to audit requirements including co-ordination with statutory, tax and internal auditors for timely closure as per calendar.
• Ensure adherence to governance and compliance requirements in respect of accounts, reporting and audit.
• Structuring and maintaining Financial Delegation of Authority (FDOA).
• Ensure that all statutory requirements related to Direct and Indirect taxation of the organization are met including timely and accurate submissions returns and filing, etc.
• Document and maintain complete and accurate supporting information for all financial transactions.
• Develop and maintain financial accounting systems for accounts payable, accounts receivable, fixed assets, payroll etc., manage the bookkeeping function, using the accounting packages, including maintenance of the general ledger, accounts payable, accounts receivable etc.
• Develop and implement policies and procedures as required to ensure that company financial information is secure.

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Qualification, Experience & Knowledge
Educational Qualification:

• Bachelor' Degree in a related field
• ACCA, ICAN or CFA is compulsory

Relevant Experience:

• Over 13-18 years of work experience in banking/financial/others industry with a progressive financial responsibility
• Experience of working in Accounting /FINCON function in a Bank is a mandatory requirement

Knowledge Required:

• Understanding of accounting principles, standards (IFRS) and banking regulations.
• Knowledge of payments, ecommerce, and banking industry
• Strong analytical, problem solving and decision-making skills to evaluate alternatives and provide recommendations on business issues
• Proficient in using microsoft offices software
• High level of proficiency in the use of Flexcube Banking/Oracle Accounting software.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• Only shortlisted candidates will be contacted.
• We are an equal opportunity employer and value diversity. We therefore do not discriminate against applicants on the basis of, among others, their race, disability, their race, disability, religion or gender.
• All employment opportunities are decided on the basis of qualifications, merit and business needs.

Location: Lagos, Nigeria
Job type: Full-time
Level: Mid-Senior level

Job Purpose

• To provide HR professional and strategic consultative services as well as define and monitor HR performance metrics and employee information reporting to aid management decision making in order to deliver on business objectives.

Key Accountabilities
Management & Coordination of HR agenda amongst Groups:

• Provide advice on all aspects of the employment of staff within the organization in order to enhance staff performance.
• Provide guidance to line managers on HR operational issues in line with policy/labor laws.
• Ensure that all administrative duties in respect of employee are carried out accurately and timely.
• Assist line managers in the recruitment and selection process.
• Advise line managers on employee incentive schemes and remuneration/benefit packages.
• Ensure that personal development plans are done and submitted to HR as at when due.

Continuously improved employee engagement:

• Develop and implement in conjunction with HR Director and functional heads tactical plans targeted at improving employee performance and engagement.
• Implement Culture Change processes
• Facilitate Employee Relations in the assigned functional area/region
• Assist in the implementation of disciplinary processes within the various groups of the organization.
• Monitor the performance management process within the respective groups.
• Ensure compliance with Airtel policies and procedures in functional area/region
• Facilitate and guide various stakeholders on corrective actions, grievances, conflicts and disciplinary procedures.

Effective Headcount management and competency optimization:

• Design of assigned Group’s structure in Line with Headcount Management and Organizational Structure policy.
• Facilitate appointee settling formalities in functional area/region
• Advise the Line in building people capacity and performance
• HR metrics measurement, monitoring and tracking
• Ensure that organograms are approved and updated as required.

HR Information Management and Reporting for management decision:

• Ensure accuracy and regular updates on employee information
• Provide employee information as required by HR support functions, internal and external audit.
• Conduct trends and report analysis on various HR indices.
• Provide flash and forecast reporting for management.

Qualification, Skills & Knowledge
Educational Qualifications & Functional / Technical Skills:

• Bachelor's Degree in Human Resources, Business, or a related field required
• Master’s in Business or Human Resources Management or a related field preferred would be desirable
• A professional qualification of CIPMN, CIPD, SHRM
• Solid problem-solving and business acumen skills
• Proven organizational development, performance management and employee relations skills
• Must demonstrate interpersonal savvy with the ability to maneuver through complex situations effectively while building constructive relationships
• Ability to build partnerships in a matrix organizational environment along with providing coaching/counselling to all levels within the organization

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Relevant Experience:

• At least 15 years related HR experience with demonstrated progression in supporting increasingly complex client groups and business lines
• 5 years management experience with proven leadership skills in multinational corporate environment or in an HR consulting environment
• Experience working with organizational leaders to define and execute HR strategies linked to organizational goals

Other requirements:

• Must be able to manage, coordinate and prioritize multiple projects
• Strong level of influence and negotiation skills.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• Only shortlisted candidates will be contacted.
• We are an equal opportunity employer and value diversity. We therefore do not discriminate against applicants on the basis of, among others, their race, disability, their race, disability, religion or gender.
• All employment opportunities are decided on the basis of qualifications, merit and business needs.

Location: Lagos, Nigeria
Job type: Full-time
Level: Mid-Senior level

Job Purpose

• The Implementation Manager will be responsible for the planning, execution, monitoring and closure of designated projects within Airtel Enterprise Business Unit.
• This person will be interacting with our Partners very extensively. Effective planning and delivery of all enterprise solutions within the product portfolio is the essence of the role.

Key Accountabilities
Deliver New Service Requests from The Sales Pipeline to Meet Revenue Targets For The Business Unit:

• Plans and coordinates the delivery of new service activation requests from the sales pipeline through to service acceptance and billing.
• Deliver Minimum of 40 new circuits per week and or quantities required to meet revenue targets set for the fiscal year.
• Liaise with cross functional teams, to manage and coordinate implementation of agreed tasks within defined timelines.
• Provides situational reports relating to progress of each assign project.
• Maintains documentation of project related detail for effective tracking of designs for various customer solutions
• Liaises with IP Team to ensure service activations are finalized and perform quality checks to assure first time customer service acceptance

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IP Network/ MPLS Project Support:

• Demonstrates good understanding of basic IP requirements
• Produces and updates topology diagrams for newly delivered projects.
• Ensures a timely delivery of projects
• Engages in nominated IP related projects and supports the migration of key services to the MPLS backbone when required.

Process Optimisation and SLA Fulfilment:

• Supports the 4 way reconciliation process to ensure accurate link count, billing accuracy and effective inventory management
• Continuously works with cross functional stakeholders to evaluate business processes and instigate process improvements
• Ensures relevant documentation is maintained and keeps the service catalogue updated with project related records.
• Ensures the process of solutions delivery is optimized from hardware dispatch through to installation, integration, testing and operational handover.
• Keeps proper project records on all aspects of the project delivery.
• Manage and co-ordinate support and service engineers in attending to customers’ service requests and resolving same within SLA targets with the aim of meeting Key Performance Indices (KPIs).

Ensure Network Availability of 99.5% and <5% Error Rate on Rejected Delivered Links Due to Poor Project Delivery:

• Contribute to achieving 99.5% availability by delivering new service requests/links with a minimum error rate and at acceptable sign off margins.
• Supports the IP operations team in troubleshooting and fixing any new links which have been rejected by customers due to poor quality or error in delivery.

Educational Qualification
Must have:

• A B.Eng. / B.Sc. / B.Tech. other first Degrees in relevant disciplines.
• MBA will be an added advantage
• PMP or Prince2 project management methodology will be an advantage.
• CCNA also an advantage.
• ITIL v3 also an advantage

Working Experience:
Must have:

• At least 5 years post National Service work experience.
• Must have experience in managing telecom projects, Business Development and Client relations.
• Working knowledge of project management best practices
• At least five (2) years’ experience in a project management role in Telecoms.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• Only shortlisted candidates will be contacted.
• We are an equal opportunity employer and value diversity. We therefore do not discriminate against applicants on the basis of, among others, their race, disability, their race, disability, religion or gender.
• All employment opportunities are decided on the basis of qualifications, merit and business needs.

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