Job Vacancies at Opay Nigeria – 9 Openings
OPay is recruiting to fill the following positions:
1.) Sector Sales Assistant
2.) Sector Sales Manager
3.) Deputy Sector Manager
4.) Sector Sales Assistant (x3)
5.) Quality Assurance Officer
6.) Telesales Agent
7.) Customer Service Agent
OPay is a one-stop mobile-based platform forpayment, transportation, food & grocery delivery, and other important services in your everyday life. Millions of users rely on OPay everyday to send and receive money, pay bills, and order food and groceries.
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See job details and how to apply below.
1.) Sector Sales Assistant
Locations: Abuja, Lagos, Kano, Kaduna, Ibadan - Oyo, Abeokuta - Ogun, Benin - Edo, Asaba - Delta, Port Harcourt - Rivers and Owerri - Imo
Employment Type: Full-time
Job Description
- Sector Sales Assistants is responsible for onboarding key merchants within their assigned locality in the state, deploy POS and manage relationships.
Key Requirements
- Must be a University Graduate and have completed NYSC.
- Must be willing to take up a sales role.
- Experienced sales in Fintech or banking industry is an added advantage. (Direct sales agents DSAs) from banks are also welcome to apply.
- Must reside in the state they're applying for.
Requisite Skill:
- Selling and customer relationship skills are required.
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Experience:
- At least 1-year proven experience in FMCGs, Betting, Markets, Chain Structured Businesses and Health & Pharmaceuticals.
Application Closing Date
21st January, 2022.
Method of Application
Interested and qualified candidates should send their CV to: Jobsng@opay-inc.com using the Job Title as the subject of the email.
Note: Only shortlisted candidates will be contacted.
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2.) Sector Sales Manager
Locations: Abuja, Lagos, Kano, Kaduna, Ibadan - Oyo, Abeokuta - Ogun, Benin - Edo, Asaba - Delta, Port Harcourt - Rivers and Owerri - Imo
Employment Type: Full-time
Job Description
- Sector Sales Managers Oversee the activities of the Sales Assistants while also onboarding and managing key merchants in the identified sectors in their locality.
Key Requirements
- Minimum of BSc in any discipline
- Proven sales experience in banking or Fintech is an added advantage
- Must reside in the state they're applying for.
Requisite Skill:
- Leadership, selling and relationship management skills are required.
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Experience:
- At least 3 years proven experience in FMCGs, Betting, Markets, Chain Structured Businesses and Health & Pharmaceuticals.
Application Closing Date
21st January, 2022.
Method of Application
Interested and qualified candidates should send their CV to: Jobsng@opay-inc.com using the Job Title as the subject of the email.
Note: Only shortlisted candidates will be contacted.
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3.) Deputy Sector Manager
Locations: Abuja, Lagos, Kano, Kaduna, Ibadan - Oyo, Abeokuta - Ogun, Benin - Edo, Asaba - Delta, Port Harcourt - Rivers and Owerri - Imo
Employment Type: Full-time
Job Description
- Deputy Sector Managers Oversee the activities of the Sales Managers & Sales Assistants while also onboarding and managing key merchants in the identified sectors in their locality.
Key Requirements
- Minimum of B.Sc in any discipline
- Proven experience in banking or Fintech is an added advantage
- Must reside in the state they're applying for.
Requisite Skill:
- Leadership and relationship management skills are required.
Experience:
- At least 5 years proven experience in FMCGs, Betting, Markets, Chain Structured Businesses, Health & Pharmaceuticals.
Application Closing Date
21st January, 2022.
Method of Application
Interested and qualified candidates should send their CV to: Jobsng@opay-inc.com using the Job Title as the subject of the email.
Note: Only shortlisted candidates will be contacted.
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4.) Sector Sales Assistant (x3)
Locations: Lekki, Ajah, Epe - Lagos
Employment Type: Full-time
Job Description
- Onboarding key merchants within their assigned locality in the state
- Deploy POS and manage relationships
Requirements
- B.Sc. / HND in any Management or Social Science Degree
- 1 - 2 years experience
- Extremely flexible, result oriented, hardworking with a strong track record of success
- Good selling and customer relationship skills.
- Self-motivated and able to work independently to meet and exceed sales target.
- Good oral & written communication skill.
Salary:
N100,000 basic plus 100,000 performance bonus based on KPI.
Application Closing Date
31st January, 2022.
How to Apply
Interested and qualified candidates should forward their CV to: Talentwise2020@gmail.com using the Job Title and Location as the subject of the email.
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5.) Quality Assurance Officer
Location: Ikeja, Lagos
Employment Type: Full-time
Responsibilities
- Ensure that set standards on call and email handling are met and handled with excellence.
- Monitor all incoming/outgoing calls and provide regular feedback for training, coaching & mentoring
- Daily monitoring and evaluation of agents’ activities on all Contact Center channels (Emails, Telephone, Live chat etc.)
- Deliver a consistent approach to standardizing customer interactions.
Requirements
- Candidates should possess an OND / HND qualification with a minimum of 2 years work experience.
Salary
N60,000 - N120,000 Monthly.
Application Closing Date
14th January, 2022.
How to Apply
Interested and qualified candidates should send their CV to: jobsng@opay-inc.com using the Job Title as the subject of the mail.
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6.) Telesales Agent
Location: Ikeja, Lagos
Employment Type: Full-time
Responsibilities
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods / tools
- Meet personal / customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers.
Requirements
- Candidates should possess an OND / HND qualification with a minimum of 2 years work experience.
Salary
N60,000 - N120,000 Monthly.
Application Closing Date
14th January, 2022.
How to Apply
Interested and qualified candidates should send their CV to: jobsng@opay-inc.com using the Job Title as the subject of the mail.
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7.) Customer Service Agent
Location: Ikeja, Lagos
Employment Type: Full-time
Responsibilities
- Tracking customer experiences across online and offline channels, and touchpoints.
- Collaborating with internal teams to enhance customer experience and brand awareness.
- Identifying customer needs and taking proactive steps to maintain positive experiences.
- Documenting processes and escalating customer issues, as well as customer compliments and complaints.
- Responding to customer queries in a timely and effective manner, using appropriate communication channels.
- Analyzing customer feedback on products/services and new releases, as well as preparing reports.
- Evaluating customer experience surveys and facilitating improvements
- Aligning customer experience strategies with marketing initiatives as well as informing customers about new product features and functionalities.
- Respond to customer queries in a timely and accurate way, via phone, email or chat
- Gather customer feedback and share with our Product, Sales, and Technology teams.
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Requirements
- Candidates should possess an OND / HND qualification with a minimum of 2 years work experience.
Salary
N60,000 - N120,000 Monthly.
Application Closing Date
14th January, 2022.
How to Apply
Interested and qualified candidates should send their CV to: jobsng@opay-inc.com using the Job Title as the subject of the mail.
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