Saro Agrosciences is the flagship company of Saroafrica International group and was established in 1991 as Saro Pharma & Chemical Co. Limited.
Saro Agrosciences has grown into a leading player in the agriculture industry. We are passionately committed to empowering the Nigerian farmer with superior agro-inputs like crop protection products, seeds, fertilizers, and knowledge that will enable these farmers to increase their yield and livelihood in a sustainable manner.
We are recruiting to fill the following positions below:
He/she ensures proper accounting records/information are kept and treated appropriately at the business depots & company assets, stock, cash, etc are always secure.
Primary Responsibilities
Prepare reliable & timely report comprising of IMS raw data, customers’ ledger, stock records, purchases, health check as well as other designated reports.
Issue invoice, receipts etc for all transactions and proper recording and filing of all documents including payment tellers
Ensure company assets -stock, cash, vehicles, documents, etc are properly secured.
Ensure there’s no cash loss.
Maintain incident free record on company assets -Cash, Product, Motor vehicle, Computer, etc.
Execute activities within approved budgets.
Post transactions and analyse account records
Qualifications
Candidates should possess an OND in Accounting
Must have 2 years’ experience in similar role
Required Age: 23 – 32 years.
Special Skills and Key Behavioural Competencies:
Smart
Good numeric ability
Computer literate
Must be resident in City of interest
High integrity and must be able to work under pressure.
He/she ensures proper accounting records/information are kept and treated appropriately at the business depots & company assets, stock, cash, etc are always secure.
Primary Responsibilities
Prepare reliable & timely report comprising of IMS raw data, customers’ ledger, stock records, purchases, health check as well as other designated reports.
Issue invoice, receipts etc for all transactions and proper recording and filing of all documents including payment tellers
Ensure company assets -stock, cash, vehicles, documents, etc are properly secured.
Ensure there’s no cash loss.
Maintain incident free record on company assets -Cash, Product, Motor vehicle, Computer, etc.
Execute activities within approved budgets.
Post transactions and analyse account records
Qualifications
Candidates should possess an OND in Accounting
Must have 2 years’ experience in similar role
Required Age: 23-32 years
Special Skills and Key Behavioural Competencies:
Smart
Good numeric ability
Computer literate
Must be resident in City of interest
High integrity and must be able to work under pressure.
He/she ensures proper accounting records/information are kept and treated appropriately at the business depots & company assets, stock, cash, etc are always secure.
Primary Responsibilities
Prepare reliable & timely report comprising of IMS raw data, customers’ ledger, stock records, purchases, health check as well as other designated reports.
Issue invoice, receipts etc for all transactions and proper recording and filing of all documents including payment tellers
Ensure company assets -stock, cash, vehicles, documents, etc are properly secured.
Ensure there’s no cash loss.
Maintain incident free record on company assets -Cash, Product, Motor vehicle, Computer, etc.
Execute activities within approved budgets.
Post transactions and analyse account records
Qualifications
Candidates should possess an OND in Accounting
Must have 2 years’ experience in similar role
Required Age: 23-32 years
Special Skills and Key Behavioural Competencies:
Smart
Good numeric ability
Computer literate
Must be resident in City of interest
High integrity and must be able to work under pressure.
He/she is responsible for using a Vehicle to ensure retail customers are served; and Saro Agrosciences products are available & visible across in assigned routes at all times.
Primary Responsibilities
Prepares route plan & adhere to it strictly.
Develop & maintain customer list that capture Name, Contact Person, Address, and Phone Numbers of customers in assigned routes.
Sell company products to current & potential retail outlets / customers.
Deliver set targets on all sales KPIs- Call, IMS, Collection, Strike Rate, Average Order Size/Call etc.
Ensure products are sold as communicated in official company price list in all sales outlets
Ensure proper maintenance of the van is carried out in accordance with guidelines.
Maintain a driver’s logbook showing details of itineraries, fuel consumption, maintenance records, etc.
Assist in the development (information generation) and implementation of marketing plans regarding his / her assigned territory.
Report issues relating to satisfaction of customers, & consumers in assigned routes.
Develop existing & new retail customers to achieve daily, weekly, monthly, & annual volume / revenue targets.
Special Skills and Key Behavioural Competencies:
Good Communication skill
Good interpersonal skills
High integrity and must be able to work under pressure
Must be able to speak the local language of the area
Computer literate
Must be resident in City of interest
Possess valid drivers’ license
Qualifications
Candidateshould possess an OND (Accounts, Economics, Business Management, etc)
5.) Graduate Trainee (Mechanical Engineering and Production/Industrial Engineering)
Job Title: Graduate Trainee (Mechanical Engineering and Production/Industrial Engineering)
Location: Nigeria
Employment Type: Full-time
Requirements
Minimum of Bachelor’s Degree (Second-Class Upper – 2:1) in Mechanical Engineering, Production Engineering and Industrial Engineering from a reputable University.
You should be 25 years and below as at your last birthday.
You should have graduated with at least a Second Class Upper Division
You should be a self-starter and be ready to live in the rural areas of our job locations.
Be analytically minded with the ability to learn quickly.
Be confident and possess leadership skills.
You should have completed your NYSC scheme or to complete by February 2024.
Note: If you have applied to Saro before, you need not apply again
6.) Account Officer
Job Title: Account Officer
Location: Kaduna
Employment Type: Full-time
Job Description
He/she ensures proper accounting records/information are kept and treated appropriately at the business depots & company assets, stock, cash, etc are always secure.
Primary Responsibilities
Post transactions and analyse account records
Be engaged in inventory, customers and sales reconciliation
Maintain General Ledge schedules
Prepare reliable & timely report comprising of IMS raw data, customers’ ledger, stock records, purchases, health check as well as other designated reports.
Issue invoice, receipts etc for all transactions and proper recording and filing of all documents including payment tellers
Manage the interface between the front office and the Back office finance team.
Ensure there’s no cash loss
Maintain the Fixed Assets Register
Special Skills & Key Behavioral Competencies
Ability to work under tight schedule
Excellent analytical and communication skills
Dependability- Reliable, responsible and dependable
Attention to Details: Being careful about details and thorough in completing work task
Initiative: Willingness to take on responsibilities and challenges
Excellent IT skills
Ability to manage multiple priorities within required timeframes
Must be resident in City of interest
Courses / Qualifications
OND in Accounting
Relevant experience: 2 years in Market Sales rep role
He/she ensures wholesales, & retail customers in assigned open markets are served; and Saro Agrosciences products are always available & visible at the retail / wholesalers’ outlets in assigned open markets.
Primary Responsibilities
Prepares route plan & adhere to it strictly.
Develop & maintain customer list that capture Name, Contact Person, Address, and Phone Numbers of customers in assigned markets.
Sell company products to current & potential wholesale / retail outlets & customers.
Deliver set targets on all sales KPIs- Call, IMS, Collection, Strike Rate, Average Order Size/Call etc.
Ensure products are sold as communicated in official company price list in all sales outlets.
Develop existing & new wholesale / retail customers to achieve daily, weekly, monthly, & annual volume / revenue targets.
Ensures sales to customers are done on cash basis; and Cr. Limits are approved / adhered to where applicable.
Report issues relating to / satisfaction of customers, & consumers in assigned markets.
Assist in the development (information generation) and implementation of marketing plans regarding his / her assigned territory.
Merchandize & execute products display initiatives leading to the desired visibilities for company brands in the retail outlets trade channels.
Courses / Qualifications
OND in Accounts, Economics, Business Management, etc.
Relevant Experience: 2 years in Market Sales rep role
Required Age: 23-32 years.
Special Skills & Key Behavioral Competencies:
Smart
Good numeric ability
Computer literate
Resident of the target area
Ability to communicate fluently in the local languages of the area
High integrity and must be able to work under pressure.
He/she ensures wholesales, & retail customers in assigned open markets are served; and Saro Agrosciences products are always available & visible at the retail / wholesalers’ outlets in assigned open markets.
Primary Responsibilities
Prepares route plan & adhere to it strictly.
Develop & maintain customer list that capture Name, Contact Person, Address, and Phone Numbers of customers in assigned markets.
Sell company products to current & potential wholesale / retail outlets & customers.
Deliver set targets on all sales KPIs- Call, IMS, Collection, Strike Rate, Average Order Size/Call etc.
Ensure products are sold as communicated in official company price list in all sales outlets.
Develop existing & new wholesale / retail customers to achieve daily, weekly, monthly, & annual volume / revenue targets.
Ensures sales to customers are done on cash basis; and Cr. Limits are approved / adhered to where applicable.
Report issues relating to / satisfaction of customers, & consumers in assigned markets.
Assist in the development (information generation) and implementation of marketing plans regarding his / her assigned territory.
Merchandize & execute products display initiatives leading to the desired visibilities for company brands in the retail outlets trade channels.
Special Skills & Key Behavioral Competencies:
Smart
Good numeric ability
Computer literate
Resident of the target area
Ability to communicate fluently in the local languages of the area
High integrity and must be able to work under pressure.
Good knowledge of target Market
Resident of the target area
Courses / Qualifications
OND in Accounting, Economics, Business Management, etc)
Relevant experience: 2 years in Market Sales rep role
MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.
We are recruiting to fill the following positions below:
1.) Senior Manager – Digital Marketing 2.) Senior Architect – Billing, Charging and VAS 3.) Manager – Master Brand 4.) Account Partner – Public Sector.Enterprise Business 5.) Manager – EB Sales Large and Medium Enterprise SouthSouth, Enterprise Business 6.) Partner – Client Success LE and Public LSW, Enterprise Business 7.) Manager – Project, Network 8.) Officer – Outbound and Support Desk, Customer Services 9.) Analyst – CVM Operations, Marketing 10.) Manager – CRM, Bayobab 11.) Analyst – Service Integration, Customer Relations
See job details and how to apply below.
1.) Senior Manager – Digital Marketing
Job Title: Senior Manager – Digital Marketing
Job Identification: 3931 Location: Ikoyi,Lagos
Mission
To drive MTN’s Digital strategy and execution across all digital channels and touchpoints. This includes but is not limited to digital media, digital advertising, content strategy, corporate identity and advertising, social media, and Group digital properties.
To conceptualize, execute and manage all digital media communication campaigns for the MTN Brand, in line with the overall marketing strategy and other divisional initiatives.
Implement a robust digital marketing acquisition vision and optimize all digital platforms’ financial and operational performance by inspiring a team of onsite, Social Media, Content, Paid media/SEO and Analytics/ CRO leads.
Description
Develop MTN’s Digital strategy and execution across all digital channels and touchpoints. This includes but is not limited to digital media, digital advertising, content strategy, corporate identity and advertising, social media, and all MTN Group digital properties.
Conceptualize and execute all digital media communication campaigns for the MTN Brand, in line with the overall marketing strategy and other divisional initiatives.
Drive customer acquisition, leads, and revenue generation across designated digital channels /platforms
Lead the development of content strategy and innovative social media engagement initiatives to drive brand differentiation and affinity
Use of data analytics for campaign optimization, tracking, and predictive learnings for future proposition development and social engagements
Proficiency in the use of Martech and Digital Marketing tools like Google Analytics, Mix Panel, Apps flyer, Metabase, Data studio, MailChimp for real-time performance tracking, revenue generation, and the development of competitive strategies
Ensure adherence to legal, compliance, and communication policies to forestall breaches and reputational backlash on the MTN brand
Lead the maintenance, management and performance of the MTN website www.mtn.ng and all associated websites
Improve the design, usability, content, and conversion points of the company’s website to meet relevant KPIs
Lead and manage in-house creative development to ensure faster route-to-market
Monitor projects and ensure they are delivered to budget and on time
Define new digital products and requirements based on the technological roadmap & business strategy of MTN Nigeria working with key business stakeholders
Analyze and interpret user journey stats in order to improve customer experience
Lead team to prioritize and sign off on all projects based on strategic importance; resource availability etc.
Determine and track man-hour requirements
Work closely with Information systems on website functionality and proper change request processes
Monitor and evaluate relevant media agencies to deliver on strategy, creativity, and output.
Lead the digital marketing team in establishing a strong cross-departmental relationship with other Lines of Businesses (LOBs), Legal, etc.
Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and regularly review their training needs.
Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
Identify training requirements of team members, develop program to address knowledge gaps and to enrich knowledge repository within the department.
Education
First Degree in Marketing, Social Sciences etc.
A master’s Degree or post-graduate diploma in Marketing, Digital Marketing, Business Administration or a related discipline
APCON Certification
Relevant certification in Digital Marketing
Fluent in English
Experience:
Experience: 9 – 17 years’ experience which includes:
8+ years of experience in Marketing, Digital marketing, APCON certification
4+ years experience in a leadership role driving large-scale digital media strategy
Experience in managing agency relationships and in, planning and buying display media, building campaigns, implementing bidding strategies
Expert knowledge of Digital analytics, Funnel optimization, lead generation, customer acquisition and revenue generation on digital platforms
Proficiency in campaign development, A/B testing, media buying and channeling, UX, SEO & campaign optimization
Proficiency in the use of Digital Marketing tools like, Google analytics, Mix Panel, Apps flyer, Metabase, Data studio, MailChimp etc.
Campaigns and deriving customer insights a major plus
Exceptional troubleshooting skills and should thrive in high expectation scenarios with many stakeholders
Exceptional communicator who inspires the team and can engage C-level audience on relevant topics in a time-efficient manner
Strong communication and writing skills
Interpersonal skills
Strategic Marketing Management Skills
Project Management Skills.
Application Closing Date
22nd March, 2024; 10:59 PM
Job Title: Senior Architect – Billing, Charging and VAS
Job Identification: 3607 Location: Ikoyi,Lagos
Mission
Create an architecture vision and blueprint for Business Support Systems (BSS) and Value-Added Services (VAS) across the technology value chain and ensure alignment with MTN group standards and framework covering OSS and BSS system deployment and integration and associated applications and infrastructure across the value chain.
Responsible for the overall design of the application and mapping client business requirements to systems and technical requirements; ensuring sound architectural principles are consistently enforced; ensuring development standards are in place and adhered to; preparing architecture documents, artifacts, and presentations; and responsible for developing system architecture, roadmaps, scopes, and defining key capabilities and other non-functional requirements.
Description
Evaluate developments in architecture in the local and international business environment and recommend value-adding improvements to MTNN’s VAS architecture roadmap.
Leads the improvement in the utilization of current Enterprise VAS “Portfolio” capabilities
Lead the coordination of the evolution of existing BSS and VAS platforms to support enterprise strategy, avoid platform/capabilities duplication, and ensure optimal asset utilization (hence, avoid asset wastage).
Provide strategic context for system evolution in response to the constantly changing business environment.
Develop a change strategy with respect to BSS and VAS systems.
Defines standards and guidelines for systems/solutions procurement or deployment for BSS and VAS/IN platforms.
Defines value chain, and enterprise capabilities as it relates to BSS and VAS/IN platforms/applications & services.
Determines overall modeling standards, guidelines, best practices, modeling techniques (TOGAF 9), and other industry frameworks.
Ensures architectural validity (completeness) and compliance with the MTN Group Enterprise Architecture Framework and Principles.
Develops and documents appropriate architecture activities, reports, etc. per functional area.
Define BSS and VAS/IN applications architecture and design.
Design the architectural landscape to accomplish cross-system objectives and advantageous trade-offs across the ecosystem.
Ensure the alignment of enterprise architecture with the business strategy throughout the cycle of innovation, planning, and delivery.
Develop the architecture (current state, transition state, and future state) considering the logical grouping of activities.
Document the concept models and describe the interfaces and functions of the architectural elements.
Develop solution sets and case studies as a body of knowledge and reference point for reuse and fast delivery.
Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets and requirements, and regular review of their training needs.
Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
Education
First Degree in Computer Science, Engineering, or its equivalent
Possession of a postgraduate degree in related disciplines such as IT or engineering will be an advantage.
Fluent in English
Experience:
6 -13 years’ experience, which includes:
A minimum of 3 years’ experience in an area of specialization, with experience in supervising or managing others
Experience working in a medium- to large organization
Experience in Enterprise Architecture (Business, Applications, VAS/IN)
Experience in integrating applications and technology in a complex environment.
Practicable Telco 2.0 experience
Experience in Service Delivery Platforms, BSS, and VAS/IN Implementation and Solution Delivery
In-depth experience in architecture governance and standards, business capability and value chain analysis, and application portfolio management (APM)
Good experience in IT architecture and underlying frameworks such as TOGAF and SOA, including the development and ensuring adherence to architecture principles and standards
Possess the experience of translating business requirements into systems, scope, solutions, and architecture definitions.
Good working knowledge of eTOM, TOGAF, Value Added services applications, prepaid management systems, Customer Management & Billing, Service Delivery platforms, and SOA.
Good working knowledge of NPV, IRR, ROI, and TCO
Deep knowledge of service delivery platforms or telco service development, particularly mobile data, and converged services
Deep knowledge of industry standards and trends related to service delivery platforms, value-added services, and intelligent network systems
Good knowledge of Agile delivery methodologies
Application Closing Date
26th March, 2024; 10:59 PM
Job Identification: 3094 Location: Ikoyi, Lagos
Job Schedule: Full time
Division: Marketing
Job Category: MTN Level 3
Reports To: Senior Manager Brand Management
Description
Develop and execute campaigns that drive brand preference and product adoption for MTN’s VAS/MFS and promotions.
Manage the strategic framework for the development of VAS, MFS, and Promotional campaigns.
Develop rollout plans and a route-to-market strategy for all promotional campaigns.
Develop, execute, and manage brand equity and affinity-growing projects that deliver on volume and value, working with VAS and Proposition managers.
Conceptualize consumer acquisition and usage increment promotions in conjunction with VAS managers to drive revenue and brand affinity.
Leverage MTNF initiatives to enhance brand equity (develop a cause marketing advertising campaign with Corporate Services) through digital-related activities.
Provide Brand support to other functions like HR, Network Group, IS, and CR.
Supervise and manage all relevant advertising agencies.
Manage the production of advertising creative materials, e.g., Outdoor, TV, press, and radio.
To develop communication messages that will position MTN as the network of choice in the minds of individual customers and business entities, thereby achieving mental leadership in the adoption of products, services, and solutions.
Strategic Management of all VAS proposition initiatives, National consumer promotions, and MFS initiatives to stimulate adoption amongst customers and business communities.
Ensure prominent visibility of VAS promotions and MFS campaigns across the country, using both traditional and digital mediums of advertising.
Manage the documentation and coordination of the creative agency. Documentation will include, but not be limited to, raising contracts, processing payments, resolving any issues, etc.
Ensure compliance with the MTN brand CI rules across all branding materials, including POS materials, merchandising materials, etc.
Ensure VAS, MFS, and National Consumer promotion campaigns are deployed effectively to deliver set business objectives to the brand.
Formulating marketing communication strategies that contribute to effective brand building and product or service adoption
Coordinate all Advertising and communication deployment for VAS, MFS, and promotions.
Monitor key market indices as they affect brand preference, affinity, equity, revenue, and market share.
Requirements
Educational Qualification:
Tertiary qualification in Marketing, Economics, or any other Social Science
An MBA will be an additional advantage
A professional qualification from CIM or any other marketing related professional body
Member of NIM (Nigerian Institute of Marketing)
Fluent in English
Experience:
6–13 years’ experience, which includes:
Minimum of 3 years’ experience in an area of specialization, with experience in supervising or managing others
Experience working in a medium- to large organization
Experience in brand management in a marketing department or advertising
Experience in Brand strategy, Positioning, and Communication strategy with broad knowledge of brand management
Excellent Marketing communication skills, especially in the development of communication messages.
Experience in stakeholder management and engagement
Experience in the FMCG or telecommunications markets
Eligible Females and People with Disabilities are encouraged to apply.
MTN Nigeria Communications Plc (MTN) does not and will never ask for payment of any kind from applicants in all MTN’s recruitment processes and stages such as job application, CV review, interview, meeting, and final processing of applications.
MTN is not liable for fraudulent publication of job offers in MTN’s name or for the fraudulent use of MTN’s name in any manner whatsoever.
4.) Account Partner – Public Sector.Enterprise Business
Job Title: Account Partner – Public Sector.Enterprise Business NG
Job Identification: 4148 Location: Maitama, Abuja
Job Schedule: Full time
Job Category: MTN Level 2
Requirements
Interested candidates should possess a Bachelor’s Degree
Eligible Females and People with Disabilities are encouraged to apply.
MTN Nigeria Communications Plc (MTN) does not and will never ask for payment of any kind from applicants in all MTN’s recruitment processes and stages such as job application, CV review, interview, meeting, and final processing of applications.
MTN is not liable for fraudulent publication of job offers in MTN’s name or for the fraudulent use of MTN’s name in any manner whatsoever.
5.) Manager – EB Sales Large and Medium Enterprise SouthSouth, Enterprise Business
Job Title: Manager – EB Sales Large and Medium Enterprise SouthSouth, Enterprise Business
Job Identification: 4147 Location: Rivers
Job Schedule: Full time
Division: Enterprise Business
Job Category: MTN Level 3
Reports To: Senior Manager – Enterprise Business Sales East
Mission
To develop and drive the Regional Enterprise Business to include SME, corporate, and public sector sales strategies in the regions to ensure return on investment, profitability, and customer satisfaction.
Description
Implement standard sales strategies developed by EB Senior Manager Regional Sales, ensuring that they are tailored to the needs of the region or sales campaign.
Review market and internal conditions, develop a sales strategy that grows MTN Business revenue streams, exceeds individual targets and objectives, and assists the department in planning and developing budgets for the upcoming year.
Integrate quality management procedures into all business processes within the regional sales function and their effective deployment on a day-to-day basis.
Ensure cost-effective management and sales campaigns for all Enterprise Business accounts in the regions in the following areas:
Key Performance Indicators (KPI) and Objective Setting
Target allocation and assignment
Account assignment
Account management
Contact and sales campaign strategy
Account Development Plans (ADP)
Customer satisfaction
Coaching of Account Partners
Effective resource allocation for regional coverage
Use appropriate performance metrics and Customer Relationship Management (CRM) to routinely monitor progress against targets, taking appropriate managerial action to ensure all sales targets and KPI’s are met or exceeded.
Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets and requirements, and regular review of their training needs.
Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
Requirements
Educational Qualification:
First Degree in any related discipline
A master’s degree in business administration will be an added advantage.
Fluent in English
Experience:
6–13 years’ experience, which includes:
A minimum of 3 years’ experience in an area of specialization, with experience in supervising or managing others
Experience working in a medium- to large-sized organization.
Experience in the enterprise market and sales management in the telecommunications industry
Experience in developing key accounts as well as sourcing new business opportunities.
Knowledge of the functions and operations of the telecommunications industry.
Eligible Females and People with Disabilities are encouraged to apply.
MTN Nigeria Communications Plc (MTN) does not and will never ask for payment of any kind from applicants in all MTN’s recruitment processes and stages such as job application, CV review, interview, meeting, and final processing of applications.
MTN is not liable for fraudulent publication of job offers in MTN’s name or for the fraudulent use of MTN’s name in any manner whatsoever.
6.) Partner – Client Success LE and Public LSW, Enterprise Business
Job Title: Partner – Client Success LE and Public LSW, Enterprise Business
Job Identification: 4126 Location: Victoria Island, Lagos
Job Schedule: Full time
Division: Fixed Broadband
Job Category: MTN Level 2
Reports To: Manager – Customer Management Broadband LSW
Mission
Identify and assess customer needs to achieve customer satisfaction.
Provide a higher level of quality customer support to all Fixed Broadband (FBB) customers.
Effective use of customer management systems and practices.
Description
Analysis of customer requests for prompt resolution
Ensure end-to-end account management for broadband customers.
Review new and existing customer service contracts to identify and escalate clauses with a negative impact on customer support and relationship management.
Implement new initiatives to simplify customers’ journeys across all digital channels and regularly review FAQs to address customers’ needs.
Pro-active analysis of all support systems (charging, CLM, DCLM, etc.) as well as broadband products with a view to identifying customer pain points and resolving issues before escalation
Liaise with support teams (within and outside Fixed Broadband) to resolve any customer-identified issue.
Achieve at least an 80% score in FBB NPS internal surveys.
Work with product, UAT, and support teams to validate new products, new systems, and upgrades.
Ensure resolution of all service provisioning and sales support PPPs items.
Ensure end-to-end account management for broadband customers.
Educating customers about available broadband plans, features, and promotions and assisting them in selecting the most suitable options based on their needs.
Requirements
Educational Qualifications:
A First Degree or equivalent in Social Science, Business Management Accountancy, or a related discipline Course
Fluent in English
Experience:
3–7 years’ experience in an area of specialization, with experience working with others
Experience working in a multinational organization.
Experience in a customer service role in the telecommunications industry.
Practical experience in the use of CRM software, helpdesk software, Salesforce software, and customer management tools.
Advanced proficiency in the use of Microsoft Excel spreadsheets and MS Word
Professional certification in customer service and relationships will be an added advantage.
Eligible Females and People with Disabilities are encouraged to apply.
MTN Nigeria Communications Plc (MTN) does not and will never ask for payment of any kind from applicants in all MTN’s recruitment processes and stages such as job application, CV review, interview, meeting, and final processing of applications.
MTN is not liable for fraudulent publication of job offers in MTN’s name or for the fraudulent use of MTN’s name in any manner whatsoever.
7.) Manager – Project, Network
Job Title: Manager – Project, Network
Job Identification: 4121 Location: Ikoyi, Lagos
Job Schedule: Full time
Division: Network
Job Category: MTN Level 2
Reports To: Senior Manager – Radio Access Implementation
Mission
Manage Radio Access Radio Projects.
Description
Compile, approve and manage assigned budget for the project, ensuring projects are completed on time within budget and to specifications.
Work with stakeholders and the project team to develop cost effective and value-adding solutions on each project.
Plan resources for assigned projects, defining responsibilities and scope of work for each team member.
Conduct a post-implementation review and documentation and follow up on outstanding items.
Manage documentation process, ensuring completeness and easy referral to project documents.
Compile risk and issue matrices, assisting with analysis process, and resolve issues escalated by internal customers.
Ensure timely collation and alignment of reports with the Project Support office on all special Radio projects for Business reporting
Manage the requirement gathering for the end-to-end deployment of all Special-Radio-Requests to ensure quality delivery.
Requirements
Educational Qualifications:
First Degree in Elect/Elect, Computer Sc./Engineering or Project Management
Formal Project Management certification or training would be an advantage.
Fluent in English
Experience:
6 – 13 years’ experience, which includes:
Experience working in a medium organization.
Experience in a Radio and Microwave Projects delivery
Experience in operations or planning background in Telecommunications.
Eligible Females and People with Disabilities are encouraged to apply.
MTN Nigeria Communications Plc (MTN) does not and will never ask for payment of any kind from applicants in all MTN’s recruitment processes and stages such as job application, CV review, interview, meeting, and final processing of applications.
MTN is not liable for fraudulent publication of job offers in MTN’s name or for the fraudulent use of MTN’s name in any manner whatsoever.
8.) Officer – Outbound and Support Desk, Customer Services
Job Title: Officer – Outbound and Support Desk, Customer Services
Job Identification: 4082 Location: Ikoyi, Lagos
Job Schedule: Full time
Division: Customer Relations
Job Category: MTN Level 2
Reports To: Manager, Outbound & Support Desk
Mission
Contribute to the sustenance of the MTN brand by providing high quality customer care to all MTN’s customers through assigned media within designated location.
Description
Anticipate and identify customers’ needs and dissatisfaction for proactive customer engagement.
Actively engage in cross selling/up selling to increase the net present value of customer.
Participate in and execute actions that affect the NPS of customers in the churn bucket.
Resolve complex issues that have results in a customer disconnection through negotiation while working within MTN policies and procedures.
Liaise with the relevant teams on SIM Swap and SIM Registration Eyeballing for accurate Reporting in a timely manner using the enterprise PowerBI platform.
Carry out data analytics, cost modelling and predictive projections of related business records on eyeballing
Build relationships with customers to overcome churn and increase retention.
Identify process, procedure and workflow improvements and to assist in their implementation.
Identify gaps through Voice of Customer and engage the relevant support team in ensuring closure and service improvement.
Collect, organize and analyze data to assist in the decision-making of the Consumer Operations Support department along with other operational departments of the business.
Carry out Segmentation and analysis of nursery customer base to gain insights on potential implications on retention and acquisition.
Convert at risk customers to promoters and ensure good NPS.
Ensure growth in the net value of assigned customers across multiple segments
Ensure revenue retention through life cycle management of an assigned portfolio of commercial accounts.
Collaborate with external stakeholders in relation to SIM Reg and Mobile Number portability activities.
Provide regular status and updates on all retention marketing programs/campaigns and present business cases, program strategy and results to executive leadership team on a regular basis.
Requirements
Educational Qualification:
First Degree in any relevant discipline
Fluent in English
Experience:
3 – 7 years’ experience including:
Experience working in a medium-sized organization
Experience in a call center (Prepaid/Postpaid) environment (Customer Care Representative (Retention & Churn)
Eligible Females and People with Disabilities are encouraged to apply.
MTN Nigeria Communications Plc (MTN) does not and will never ask for payment of any kind from applicants in all MTN’s recruitment processes and stages such as job application, CV review, interview, meeting, and final processing of applications.
MTN is not liable for fraudulent publication of job offers in MTN’s name or for the fraudulent use of MTN’s name in any manner whatsoever.
9.) Analyst – CVM Operations, Marketing
Job Title: Analyst – CVM Operations, Marketing
Job Identification: 4054 Location: Ikoyi, Lagos
Job Schedule: Full time
Division: Marketing
Job Category: MTN Level 2
Reports To: Manager, CVM Operations
Mission
Identifies, develops, and maintains the suite of technological tools, through which all customer contacts are initiated and managed, required for the successful execution of CVM strategy.
End to End Campaign operation from definition, configuration, testing, and managing the delivery of customer life cycle programs and activities developed by the CVM team and segment owners; project management support; and customer support for new campaigns and promotions
Manage the relationship with and define the CVM activities, customer experience, and processes that are executed through different channels to ensure that all CVM governance processes and principles are implemented and strictly adhered to.
Description
Collect, analyze, interpret, and summarize data in preparation for the generation of campaign implementation reports and provide intelligence that supports decision-making.
Utilize specified models to analyze and interpret research data, as appropriate to the individual position.
Extract qualifying data, based on defined campaigns and according to the approved campaign road map.
Provide support to campaign analytics and commercial teams as required.
Contribute and participate in campaign idea generation meetings and cross-functional Customer Lifecycle Management meetings as required.
Ensure that all channels and the Campaign Management System are properly managed and utilized for CVM campaign communication.
Implement simple, efficient, and quick to launch CVM campaigns and promotions through advanced knowledge of the Intelligent Network and VAS network platforms.
Project manage CVM campaign development to ensure they are launched within specified timelines.
Design, facilitate, and conduct customer surveys and produce value-adding reports for informed decision-making.
Requirements
Educational Qualifications:
First Degree in Mathematics, Computer Science, Engineering or other related Marketing or Social Science discipline
Fluent in English
Experience:
3–7 years’ experience, which includes:
Campaign Development
Product Development
Project Management experience
Excellent working knowledge of data mining and analysis using SQL, problem solving, reporting, and presentation
A good understanding of data manipulation and interrogation techniques
An overview of the features and inter-workings of charging systems
Eligible Females and People with Disabilities are encouraged to apply.
MTN Nigeria Communications Plc (MTN) does not and will never ask for payment of any kind from applicants in all MTN’s recruitment processes and stages such as job application, CV review, interview, meeting, and final processing of applications.
MTN is not liable for fraudulent publication of job offers in MTN’s name or for the fraudulent use of MTN’s name in any manner whatsoever.
10.) Manager – CRM, Bayobab
Job Title: Manager – CRM, Bayobab
Job Identification: 4012 Location: Nigeria
Job Schedule: Full time
Job Category: MTN Level 3
Mission / Core Purpose of the Job
The CRM Manager will form a part of a highly skilled group of commercial, technical and management experts who are responsible for wholesaling and leveraging Bayobab global fixed / mobile connectivity infrastructure, within the MTN Group and developing the external business for 3rd party carrier providers.
The role will overview the CRM Management needs of Bayobab. The Manager will cater to internal customers (MTN Group OpCos) and external customers (3rd parties, e.g. global carriers, ISPs, MNOs and digital players) when it comes to the fulfilment of orders.
The role will develop and define initiatives to assist in strategic positioning of connectivity services to maximise revenues from MTN Group’s fixed / mobile network capacity and connectivity, as well as other assets (e.g. satellite).
The Manager will lead Bayobab CRM platform, the main tool for the following teams: sales, pre-sales, commercial, provisioning. Legal & Finance teams also support the sales activities.
Key Performance Areas
Core, essential responsibilities / outputs of the position (KPA’s)
The Manager: CRM and Digital will be accountable for the following:
Assist the Sales Teams to drive the global wholesale business to capture incremental revenue both internally (from OpCos) and externally (from 3rd party customers)
Manage the customer relationship throughout the sales lifecycle while adhering to the wholesale strategic guidelines to sell fixed infrastructure for global 3rd party customers, such as digital players and global carriers
Ensure on-time implementation and delivery of systems around the CRM platform and customer corridor (call-to-cash processes)
Measure full customer satisfaction over the wholesale sales/delivery process
Tailor and customize the pipeline tool/CRM to effectively manage and report on opportunities from inception to delivery and implementation
Responsible for CRM plan & road map
Develop a connected internal data source to provide a user-friendly reporting system with visual reporting and can present activities in progress
Enrich internal data with external data sources
Ensure digital tools are flexible, future-proof and developed based on the Bayobab operating model and processes
Simplify, improve and reduce time to market (cash-to-call)
Ensure automation with external parties (when necessary)
Act as CRM Evangelist within Bayobab (with ambassadors) to engage colleagues with CRM best practices (e.g. capturing all customer interactions)
Work on business cases for both internal and external sales forecasts to assist in forecasting revenues and demand for Bayobab services
Grow product demand via innovative combination of GTM strategies, pricing, financing and services
Manage performance of the wholesale activities and provide it as input to consolidated reports
Job Requirements (Education, Experience and Competencies)
Educational Qualification:
Minimum 4 Year Academic Degree in (Business Administration, Commerce or Marketing/Engineering)
English, French and Arabic (as advantage)
Experience:
3+ years’ experience in CRM combing strong business and digital solution skills within the telecommunication space, preferably in the wholesale/ enterprise / and carrier environment
Salesforce and/or Siebel projects implementation is essential
Project Management & Agile Scrum skills
Fixed connectivity and submarine cable business experience (desired)
Competencies:
Understanding of the fixed connectivity infrastructure wholesale landscape with a focus on emerging markets
Good understanding of internal processes to manage fulfilment of orders effectively
Strong networking skills to build Bayobab professional relationships
Effective oral and written communication skills
Strong analytical, organisational and planning skills to execute commercial reports
Eligible Females and People with Disabilities are encouraged to apply.
MTN Nigeria Communications Plc (MTN) does not and will never ask for payment of any kind from applicants in all MTN’s recruitment processes and stages such as job application, CV review, interview, meeting, and final processing of applications.
MTN is not liable for fraudulent publication of job offers in MTN’s name or for the fraudulent use of MTN’s name in any manner whatsoever.
11.) Analyst – Service Integration, Customer Relations
Job Title: Analyst – Service Integration, Customer Relations
Job Identification: 3992 Location: Ikoyi, Lagos
Job Schedule: Full time
Job Category: MTN Level 2
Division: Customer Relations
Reports To: Manager Service Integration & Special Projects
Description
Provide data and analysis to support the business planning process by management.
Ensure generation of relevant report (daily, weekly and monthly across all retail channels for management decision making purposes.
Audit and review of data to ensure data integrity and adherence to data governance policies.
Provide intelligence to support business planning
Establish logistics of delivery schedules, monitor/supervise progress and contact clients, vendors and suppliers to resolve problems
Maintain brand alignment in rendering sales and services in service center environment.
Collaborate with relevant departments’ e.g. Marketing in deploying promos.
Analyze and report customer impacting trends, including Competitive Intelligence to guide management decisions
Co-ordinate document vetting activities and ensure the completeness and accuracy of all documents and information.
Develop key account management tactics in line with the organization’s value proposition.
Participate in developing and improving project management capability, standards, methods, processes that will improve performance and efficiency of the unit.
Create, maintain and deliver high quality process documentation and process re-engineering.
Ensure proper design, implementation and availability of technical support for user systems within assigned division/ department.
Co-ordinate activities of Franchise outlets as regards service delivery and ensure optimum stock levels and sales in the outlets.
Provide feedback on consumer usage and perceptions of MTNN product and services for product evaluation & business development.
Oversee technical activities and associated administrative duties in the franchise outlets.
Co-ordinate document vetting activities and ensure the completeness and accuracy of all documents and information.
Develop compelling business case, problem statement and project charter for management consideration and implementation across MTN Walk-in touch points
Analysis and Reporting of Fortnightly regional performance using Power BI tools for management decision making
Analysis and computation of commission due to all franchise outlets pan Nigeria
Analyze and report customer-impacting trends, Including Competitive Intelligence, data mining using customers behavioral and spend patterns
Maintain brand alignment in rendering sales and services in service Centre environment.
Implementation of service initiatives in Franchise Outlets and facilitate prompt and complete dissemination of relevant information to the franchise outlets.
Requirements
Educational Qualification:
First Degree in any relevant discipline
Fluent in English
Experience:
3 – 7 years’ experience which includes:
Experience working in a medium-sized organization
Experience in Change Management
Experience in Business planning and analysis
Experience in Project Management
Proficient use of MS Office Suite – Excel, PowerPoint
Eligible Females and People with Disabilities are encouraged to apply.
MTN Nigeria Communications Plc (MTN) does not and will never ask for payment of any kind from applicants in all MTN’s recruitment processes and stages such as job application, CV review, interview, meeting, and final processing of applications.
MTN is not liable for fraudulent publication of job offers in MTN’s name or for the fraudulent use of MTN’s name in any manner whatsoever.
Workforce Group is a Management Consulting and Outsourcing Professional Services Firm. Following its inception in July 2004, Workforce Management Centre Limited (Workforce) has built an enviable reputation as the leading indigenous management and professional services consulting firm in Nigeria. Drawing from its Deep Domain Expertise, in the area of organizational effectiveness and employee performance, the Company is positioned to assist businesses across diverse sectors of the economy in their quest to create sustainable value for their stakeholders.
We are recruiting to fill the following positions below:
Purchase goods, materials, components, or services in line with specified cost, quality and delivery targets.
Ensure continuous supply of required materials and communicate any supply problems which may pose a risk or impact the business.
Negotiate contracts, improve prices and terms of business with suppliers/vendors and review opportunities to make business savings utilising negotiation and procurement best practice tools and methods.
Assess and evaluate suppliers and undertake performance reviews to ensure contract compliance and manage performance improvement activities.
Ensure compliance to company guidelines, project management principles, purchasing policies and procedures.
Assess tenders and quotations from potential vendors/suppliers.
Prepare purchase orders in line with final negotiations with selected suppliers and in line with organisational targets and requirements.
Ensure 100% compliance to internal policies and processes.
Develop ideas and strategies to improve operational efficiency, add value, aid business performance and work towards a strategy of continuous improvement.
Assist internal and external customers by interpreting laws, policy, codes, and regulations pertaining to procurement.
Work collaboratively and negotiate and engage with stakeholders and suppliers regarding supplies and initiatives and advise of impact of change on purchasing and production activities.
Stay current and up to date on any changes that may affect the supply and demand of needed products and materials and advise others of any impact.
Requirements
Bachelor’s Degree / HND Degree
Minimum of 10 years procurement experience in a Manufacturing or retail environment.
Hands-on experience with indirect materials and procurement for construction projects.
The COO will report directly to the Hospital CEO and will be expected to engage in matters impacting the overall organization. He or she will collaborate with the CEO in setting and driving organizational vision, operations strategy, and hiring levels.
The COO will be responsible for translating strategy into actionable steps for growth, implementing organization-wide goal setting, performance management, and annual operations planning.
The COO will ensure compliance with national and local business regulations and take appropriate action when necessary.
The COO will report on Management Meetings and will liaise with colleagues across the company, the SMT, clients, external specialists and other stakeholders as required. Given the seniority of the role, appropriate professional behaviours and leadership competencies are to be role modeled. The role has overall management responsibility for all the departments directly involved in the operations of the company as well as the finance team.
Key Areas of Responsibilities
Strategic Initiatives:
Develop long term strategies for growth, think globally by taking a broad view of the business and its opportunities.
Implement business strategies and plans that align with the short-term and long-term objectives developed in tandem with the CEO.
Review and promote initiatives on new product development and market penetration.
Revenue Growth:
Ensure Revenue, Profit After Tax (PAT) and EBIDTA (Earnings Before Interest, Taxes, Depreciation, and Amortization) as per the Budgets are met.
Conceptualize cost control measures and monitor cost on a continuous basis CREW (Cost Reduction and Elimination of Waste) and keep them at an optimum level.
Manage capital investments and expenses aggressively to ensure that the company achieves investor targets for growth and profitability.
Ensure that an effective revenue-producing and marketing program is in place to maintain or increase revenue and net income levels while continuing to expand the customer base.
Business Operations Management:
Oversee operations, HR, and accounting/finance, and partner with the CEO in sales management so that sufficient investment capital can be budgeted for near-term growth targets.
Build and maintain trusting relationships with key customers, clients, partners, and stakeholders.
Qualifications
Five or more years of experience in executive leadership roles.
Master of Science in Healthcare Management (MSHCM), Master of Business Administration in Healthcare (MBA), Master of Health Administration (MHA) or any equivalent qualification.
Relevant additional qualifications or professional membership is an advantage.
Strong aptitude for mathematics, data analysis and performance metrics
Knowledge of best finance and operations practices for their industry, financial and commercial acumen, including the ability to interpret and make recommendations/decisions based on data.
An understanding of monitoring and evaluation techniques and understanding of advanced business planning and regulatory issues
Good IT skills, including knowledge of CRM systems.
Application Closing Date
20th March, 2024.
Method of Application
Interested and qualified Candidates should forward their updated CV and cover letters to: oluwaseyi.akinyosoye@workforcegroup.comusing the job title as the subject of the mail.
4.) Executive Driver
Job Title: Executive Driver
Location: Ikeja GRA, Lagos
Employment Type: Full-time
Industry: FMCG
Nature of Work: Day and Onsite
Job Responsibilities
Drive and manage the executive trips effectively and efficiently.
Ensure the cleanliness of the assigned vehicle at all times.
Ensure speedy response to requests for requested vehicles.
Relate with executive courteously and professionally.
Perform any other duties as assigned by the Executive.
Requirements and Skills
Minimum of SSCE / OND, with evidence of driving school certificate and valid Driver’s license.
At least two (2) years’ experience driving an Executive.
Ability to use google map and other navigation tools.
Strong attention to details, calm disposition, good communication skills, etc.
Salary
N1,500,000 annually.
Application Closing Date
8th April, 2024.
Method of Application
Interested and qualified candidates should send their CV in PDF format to: recruitment@workforcegroup.com using the job title as the subject of the email.
5.) Lead, Operational Risk Assurance
Job Title: Lead, Operational Risk Assurance
Location: Lagos
Employment Type: Full Time
Department: Enterprise Risk Management – Group Risk.
Reports to: Senior Lead, Operational Risk Assurance – Africa, Jordan & KSA
Timeline: Immediate
Job Description
We are seeking to recruit a Lead for operational risk assurance for our client.
The ideal candidate is responsible for facilitating the embedding of an operational risk assurance model in the Group’s three lines of defence through best-in-class operational assurance practices.
(S)he will support the Group in delivering value and achieving business objectives in a controlled environment through effective operational assurance activities and oversight.
The candidate will also be involved in the management of data on operational risk incidents and losses to ensure timely reporting and diligent action from risk owners to mitigate risks.
Additionally, (S)he will perform reviews of operational risk assessments, new or change initiatives, introduction of new products, services, or systems, and identify potential risks, providing risk mitigating control recommendations.
Educational Qualifications / Professional Qualifications
Bachelor’s Degree in Risk Management / Finance / Management Information Systems / Business Administration with strong grasp over statistical tools and techniques.
Minimum 10 years’ experience in Banking / Financial Services / Payments Industry / Risk Management.
Exposure to Banking Operations, Payments, Card Operations, Merchant Acquiring Operations with reasonable experience in process management, MIS and data analysis.
Good understanding of international standards e.g. International Organization for Standardization ‘ISO’ and Committee of Sponsoring Organizations of the Tredway Commission ‘COSO’.
Strong communication, negotiation, presentation and report writing skills.
Pro-active and self-starter who can work with limited supervision.
Good understanding of Operational Risk Tools such as RCSA / KRI / Loss Data Management
Strong interpersonal skills used within a team environment.
Resource with expert knowledge on spreadsheet who has hands on experience with short cut formulas and macros.
Strong communication, analytical skills and strong organization skills.
Able to lead the investigations internally and take ownership of the issue until closure.
Customer focused and should be able to work under pressure and should have an easy-going attitude and self-motivated.
Location: Lagos, Nigeria
Job type: Full time
Reporting line: Commericial Operations Manager
Job Purpose
The Export Development Manager has the end to-end responsibility for developing and exploiting product export opportunities for the company. This includes the identification and development of new market opportunities, developing and driving export strategies to ensure smooth running of operations and management of the export service providers.
Furthermore, the Export Development Manager is responsible for the management of the relationship with Export stakeholders to jointly achieve set ambitions and objectives.
All the above are done with the aim of generating much needed foreign exchange earnings for the organisation.
The scope includes the below specifics:
Strategic planning, direction-setting and related accountabilities (volume & revenue) for the oganization.
Planning and execution of engagements with NB’s Export Distributors/Customers
Export Product pricing, Export Incoterms alignment, Transfer pricing.
New Product & other innovation (NPI) rollouts to Export trade
Commercial spend management
POSM materials support
Handles management responses on audit related issues for the Export Unit
Development and signoff of customer contracts with export customers.
Key Accountabilities and Responsibilities
Leadership:
Develop and implement business strategies in new and existing export markets.
Drive engagements across functions and with external stakeholders relevant to Export Development
Drive for continuous improvements in related areas.
Lead in the Export process in all related questions, work closely with Sales Leadership team on developing Export action plans. Continuous measurement of the progress and report any delay ahead of time.
Work closely with Regional Business Mangers in border towns, the Marketing team and the Commercial Business Control team.
Foster a culture of fact based decision making and cost consciousness throughout the organization
Business Partnering and Decision Making:
Maximize business performance by working closely alongside, challenging and influencing the Sales Management Team.
Provide advice, guidance, and influence/strengthen decision making on Export related topics.
Develop business cases, provide scenario modelling, and create cost and efficiency analyses.
Proactively work with the Global Export team to identify, analyze and exploit business opportunities (e.g. new markets, introduction of new brands, cost saving opportunities. Work with the commerce team to explore Nigerian export to other countries.
Proactively work with the Strategic Business Controller, the Commercial Business controller and Supply chain customer service team to develop Transfers Pricing and prices for new SKUs.
Pro-actively maintaining relations with Internal and external stakeholders, coordinating the overall way of working, representing Export to the rest of the Sales organization, aligning with other departments to grow Export together
Planning, Budgeting and Forecasting:
Support the business planning cycle of Sales within the company for the 3-year Strategic Action Plan, the Annual Operational Plan and Latest Estimates.
Ensure Export involvement in the S&OP process to secure a cross- functional Export perspective and alignment with the various Latest Estimates.
Develop strategies to mop up export excess inventory due to bias in demand numbers.
Business Performance Management:
Drive and monitor the quantitative and qualitative (financial and non- financial) performance of the Export business, and communicate this insight through the preparation and delivery of streamlined reporting including commentary.
Control, Compliance and Risk Management:
Ensure risks for the Export Unit and Sales Function at large are managed throughout the year; propose mitigating actions and flag risks to the Sales Management Teams.
Requirements
Educational Qualification:
Candidates should possess a First Degree
Master’s Degree is an added advantage
Experience:
Extensive knowledge and experience in: Business principles, Market Research, Channel Management and customer Satisfaction.
Excellent negotiator.
Influencing skills.
Excellent written and verbal communicator.
Leadership.
Skills in preparation of good business cases.
Extensive SAP knowledge
Minimum 5 years of experience
Knowledge:
Good knowledge in Sales processes, operations and controls
Good Presentation and communication skills
Languages: Fluent English and French needed for interaction (Presentation, reading, written, spoken)
Location: Lagos
Employment Type: Full Time
Reports To: Head of Development
Timeline: Immediate
Job Description
We are seeking to hire a Maintenance Manager for our client, a leading manufacturer of food and beverages in Nigeria.
This individual will be responsible for the technical smooth running and maintenance of the company’s installations, equipment, machinery and facility.
He/She is to ensure the safety of people and property and guarantee a high standard of equipment maintenance.
Duties / Responsibilities
Working with the on-site maintenance staff in managing all maintenance-related and capital improvement activities within an assigned property/store/office.
Turnovers, general maintenance, repairs, grounds upkeep, and overall upkeep of company outlets, stores, offices and properties.
Assisting team leaders in carrying out the implementation of various policies, standards, procedures and programs relating to the overall maintenance and upkeep of the properties.
Handling a variety of facility maintenance requirements.
Works with on-site Manager to meet and exceed the needs of the facility.
Develop scopes of work for small improvements/services and seek out qualified contractors to bid the work.
Manage existing contractors to ensure turnaround time on the maintenance is reduced.
Developing and maintaining relationships with vendors, negotiating pricing, collaborating on approved vendor list, keeping vendor list updated and publishing the list for the company.
General supervision and support for the service maintenance teams at assigned stores.
Runs regular checks on technical equipment to prevent any problems
Educational Qualification / Professional Qualification
HND / B.Sc in Electrical Engineering or any other Engineering course
Trainings and certifications in engineering or maintenance management
Minimum of 12 years work experience in Facility Management in a reputable retail business.
Extensive knowledge of electrical and plumbing systems
Ability to work well and without supervision
Good management skills
Ability to work over extended time periods
Ability to respond to guest complaints in a timely manner
Location: Lagos
Employment Type: Full Time
Department: Finance
Reports to: Managing Director (directly), Head of Regional Finance & Controlling MEA-R (indirectly)
Mission
The Financial Controller plays a pivotal role in overseeing and managing all financial and controlling aspects of the business.
Initially starting as the sole finance professional, responsible for maintaining accurate financial records, ensuring compliance with internal local, Group and external regulations, and providing strategic financial guidance to support business growth.
Building a strong Finance Team as well as developing and documenting standard business processes with financial relevance as a foundation for scalable growth.
Primary Functions
Responsibility and accountability for the finance function, related business processes including continuous improvements and internal financial policies.
Leading and managing the future Finance Team by example at all times, including appraisals, wellbeing and development.
Representing the company in all financial matters with external business partners.
Member of Senior Management team supporting the company and the Managing Director at all times.
Attendance at company and Group wide meetings representing the company.
Local compliance officer
Key Responsibilities and accountabilities are as follows but not limited to:
Finance & cash
Profitability and management accounts
Taxes
Inventories
General & company administration.
Requirements
Educational background:
Bachelor’s Degree in Finance and/or Accounting
CPA, CA, CIMA, CMA certification
IFRS, tax and local GAAP certifications
Experience:
Proven experience as a Financial Controller or in a similar role.
Experience working within a subsidiary of a Group company is a must.
Experience in a small company or startup environment is a plus.
Audti experience is of benefit.
Skills:
Strong knowledge of accounting principles and financial reporting standards
Good understanding of FX
IFRS practical accounting skills
Proficiency in financial modeling and analysis
Familiarity with ERP systems, preferably experince in Business One, SAP BI SAP Analytcis Cloud, Coupa Treasury
Outstanding excel skills
Excellent analytical skillset
Ability to interpret financial data and provide strategic recommendations
Effective communication skills, both verbal and written.
Ability to convey complex financial information to non-financial stakeholders
Comfortable working in a dynamic and fast-paced environment.
Ability to adapt to changing priorities and take initiative
High level of integrity and ethical conduct
Demonstrated commitment to confidentiality
Ability to collaborate with cross-functional teams.
Willingness to take on additional responsibilities as needed
Proactive mindset with a willingness to take the lead on financial initiatives.
Solution-oriented approach to challenges
Highly organised
Ability to multi-task and constantly re-evaluate priorities, putting the company first
Good leadership qualities
Outstanding communication and presentation skills
Excellent interpersonal skills
Candidates must demonstrate speed, intelligence, and energy
High levels of confidence, responsibility and ownership.
Tempkers is a tech-outsourcing and freelance community that takes a human centered design thinking approach to bring employers and skilled workers together.
We are recruiting to fill the following positions below:
1.) Driver 2.) Sales Representative (Female) 3.) Brand Educationist (Female) 4.) Front Desk Representative (Female) 5.) Accountant (Female) 6.) Social Media Manager (Male)
Use navigation applications to determine the best route.
Ensure that the vehicle is always fueled and ready for use.
Arrange for vehicle repairs as needed.
Requirements
Interested candidates should possess an SSCE / FSLC qualification with 1 – 2 years work experience.
Should have proven driving experience
Should be available to work Monday to Saturday, 8am to 5pm
Should be familiar with Abuja routes
Should have a valid drivers license.
Proximity to Garki Area 2 is an added advantage.
Salary
N50,000 monthly.
Application Closing Date
29th March, 2024.
Method of Application
Interested and qualified candidates should send a copy of their CV to: applications@tempkers.com using “Driver” as the subject of the mail.
Our client is in need of a Sales Representative (Female) to facilitate operations in a retail Beauty store. As a Sales representative, you will be responsible for retail operations in our clients store, which includes meeting the store retail goal and service targets to its esteemed customers.
Job Description
Selling products and meeting customer needs while obtaining orders from existing or potential sales outlets.
Ensure that the customer is satisfied and adequately taken care of while making a purchase.
Be in charge of sales onlinefrom website and Instagram.
Create an enjoyable customer experience that exceeds customary standards and service levels.
Traveling to other store locations if need to be to pick up retail inventory from other store locations.
Liaise with any relevant authority to ensure smooth retail operations in the store
Meet and exceed sales targets of the store per time.
Ensure customer satisfaction and consistent sales conversion.
Request for inventory for products out of stock.
Requirements
Interested candidates should possess a Bachelor’s Degree, HND or OND in relevant fields.
At least 1 year of experience in sales or marketing.
Should be available to work monday to Saturday
Experience working in a retail store.
Strong sales acumen
Candidate should possess strong leadership skills
Good interpersonal and communication skills
Salary
N65,000 – N70,000 monthly.
Application Closing Date
25th March, 2024.
Method of Application
Interested and qualified candidates should send their CV to: applications@tempkers.com using “Sales Representative (Female)” as the subject of the mail.
Note: Female candidates will be given higher priority for gender balance.
Holding weekly trainings with all new staff, three times a week (Nigerian and international store outlets).
Conducting prompt weekly/periodic training and revisions with all existing staff.
Conducting monthly tests (bi-monthly) for all retail team members, including those in local and international stores and outlets.
Aligning in-house sales representatives to generate better sales using various sales techniques and conversion skills.
Motivating sales representatives to promote alternative products when “products that sell themselves” are not available.
Conducting prompt and thorough on-the-job etiquette coaching for online sales representatives.
Enhancing overall brand awareness among all staff regarding new and existing catalogs of the company’s merchandise.
Requirements
Bachelor’s Degree in Marketing, Education, or a related field.
3-5 years of experience in training.
Strong written and verbal communication skills.
Excellent presentation and public speaking skills.
Creative thinker with a passion for education, training and learning.
Ability to work independently and as part of a team.
Strong organizational and project management skills.
Proficient in Microsoft Office and other relevant software.
Application Closing Date
26th March, 2024.
Method of Application
Interested and qualified candidates should send their CV to: applications@tempkers.com using “Brand Educationist” as the subject of the mail.
4.) Front Desk Representative (Female)
Job Title: Front Desk Representative (Female)
Location: Lekki Phase I, Lagos
Employment Type: Full-time
Responsibilities
Greet and welcome clients and visitors with a positive and friendly attitude.
Answer phone calls and respond to emails in a timely and professional manner.
Schedule and manage appointments and meetings for staff.
Maintain a tidy and organized front desk and reception area.
Assist with administrative tasks such as filing, data entry, and photocopying.
Follow office policies and procedures to ensure efficient and effective operations.
Attend to clients’ needs and inquiries and escalate issues to relevant departments when necessary.
Maintain accurate and up-to-date records of clients and visitors.
Requirements
At least 1 year experience in customer service & office management
MS Office proficiency
Should be available to work Monday to Saturday, 9am to 6:30pm
Ability to use POS system & other accounting software
Top Notch Marketing skills
Customer Relationship & Management
Conflict Resolution Skills
Ability to multi-task effectively
Friendliness and great Interpersonal Skills
Adequate knowledge of our products and services
Proxmity to Lekki Phase I, Lagos and it environs will be an added advantage.
Application Closing Date
26th March, 2024.
How to Apply
Interested and qualified candidates should send their CV to: applications@tempkers.com using “Front Desk Representative” as the subject of the mail.
Note: Only Female candidates are encouraged to apply for Gender Balance.
Prepare and analyze financial reports for the company.
Maintain accurate and up-to-date financial records.
Manage accounts payable and accounts receivable.
Perform bank reconciliations and ensure accuracy of financial statements.
Prepare journal entries and ensure compliance with accounting standards.
Assist with budgeting and forecasting processes.
Conduct financial analysis and provide recommendations to management.
Prepare tax returns and ensure compliance with tax regulations.
Liaise with auditors and other external stakeholders as required.
Requirements
Bachelor’s Degree in Accounting or related field.
2 – 5 years of experience in accounting or a related field.
Strong analytical and problem-solving skills.
Excellent attention to detail and organizational skills.
Proficient in accounting software, such as QuickBooks or Xero.
Ability to work independently and as part of a team.
Excellent communication and interpersonal skills.
Application Closing Date
19th March, 2024.
Method of Application
Interested and qualified candidates should send their CV to: vacancy@tempkers.com using “Accountant (Female)” as the subject of the mail.
Note: Only female Candidates are encouraged to apply for gender balance.
Collaborate with marketing team to implement social media campaigns
Requirements
Interested candidates should possess an HND / Bachelor’s Degree
Must have 1-2 relevant experience
Available to work Mon-Sat
Proximity to lekki phase1.
Salary
N70,000 – N100,000 / Month.
Application Closing Date
19th March, 2024.
How to Apply
Interested and qualified candidates should send their CV to: applications@tempkers.com using “Social Media Manager (Male)” as the subject of the mail.
Erisco Foods Limited is a leading manufacturer of Tomato paste and other made in Nigeria drinks and food products and the 4th largest tomato paste producing company in the world.
We are recruiting to fill the following positions below:
1.) Production Technician 2.) Machine Operator 3.) Sales Executive (x3)
See job details and how to apply below.
1.) Production Technician
Job Title: Production Technician
Location: Ikeja, Lagos
Employment Type: Full-time
Job Responsibilities
Operate and maintain production equipment
Follow production schedules and ensure deadlines are met
Monitor production processes and make adjustments as needed
Perform quality control checks to ensure products meet specifications
Troubleshoot equipment and process issues
Perform routine maintenance on equipment
Ensure safety procedures are followed at all times
Keep accurate production records
Collaborate with other departments to improve production processes
Train new employees on production processes and equipment
Requirements and Skills
Associate Degree in a technical field (preferred)
3 – 4 years relevant work experience.
Experience working in a manufacturing or production environment
Ability to operate and maintain production equipment
Knowledge of safety procedures and regulations
Strong attention to detail and quality control
Ability to work in a fast-paced environment and meet production targets
Good communication and teamwork skills
Flexibility to work different shifts and overtime as needed.
Application Closing Date
31st March, 2024.
Method of Application
Interested and qualified candidates should send their CV to: recruitment@eriscofoodsltd.com.ng using the Job Title and Location (e.g, “Production Technician – Ikeja, Lagos”) as the subject of the email.
2.) Machine Operator
Job Title: Machine Operator
Location: Ikeja, Lagos
Employment Type: Full-time
Job Responsibilities
Operate and maintain production equipment
Follow production schedules and ensure deadlines are met
Monitor production processes and make adjustments as needed
Perform quality control checks to ensure products meet specifications
Troubleshoot equipment and process issues
Perform routine maintenance on equipment
Ensure safety procedures are followed at all times
Keep accurate production records
Collaborate with other departments to improve production processes
Train new employees on production processes and equipment
Carrying out Production Operations on filling machines
Cleaning and lubrication of filling machines
Changing of filling machines from one SKU to another SKU
Requirements and Skills
Associate Degree in a technical field (preferred)
3 – 4 years relevant work experience.
Experience working in a manufacturing or production environment
Ability to operate and maintain production equipment
Knowledge of safety procedures and regulations
Strong attention to detail and quality control
Ability to work in a fast-paced environment and meet production targets
Good communication and teamwork skills
Flexibility to work different shifts and overtime as needed.
Application Closing Date
31st March, 2024.
Method of Application
Interested and qualified candidates should send their CV to: recruitment@eriscofoodsltd.com.ng using the Job Title and Location (e.g, “Machine Operator – Ikeja, Lagos State”) as the subject of the email.
3.) Sales Executive (x3)
Job Title: Sales Executive
Locations: Uyo – Akwa Ibom, Port Harcourt – Rivers and Gombe
Employment Type: Full-time
Job Responsibilities
Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential customers and listen to their wishes and concerns
Prepare and deliver appropriate presentations on company’s products Create frequent reviews and reports with sales and financial data
Ensure the availability of stock for sales and demonstrations
Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams.
Requirements and Skills
Candidates should possess a B.Sc / HND in any relevant discipline with 2 – 5 years work experience.
Aptitude in delivering attractive presentations
Proven experience as a Sales Executive or relevant role
Proficiency in English
Excellent knowledge of MS Office
Hands-on experience with CRM software is a plus Thorough understanding of marketing and negotiating techniques
Fast learner and passion for sales
Self-motivated with a results-driven approach.
Application Closing Date
30th April, 2024.
Method of Application
Interested and qualified candidates should send their CV to: recruitment@eriscofoodsltd.com.ngusing the Job Title as the subject of the email e.g “Sales Executive (Uyo)”.
Seven-Up Bottling Company Limited is one of the largest manufacturing companies in Nigeria, producing and distributing some of the favourite most- loved soft drink brands in the country like; 7up, Pepsi, Mirinda, Mountain Dew, H2oH!, Teem, Lipton Ice Tea and Aquafina premium drinking water. SBC boasts of nine bottling plants with state-of-the-art manufacturing facilities strategically located across various regions in the country.
We are recruiting to fill the following positions below:
1.) Procurement Operations Admin Analyst 2.) Finance Analyst 3.) Maintenance Planner 4.) Distribution Assistant 5.) Electrical / Automation Team Lead
See job details and how to apply below.
1.) Procurement Operations Admin Analyst
Job Title: Procurement Operations Admin Analyst
Location: Lagos
Employment Type: Full-time
Position Overview
Facilitating prompt and accurate payment processes for all vendors.
Responsibilities
Initiating vendor payment by accurately and promptly raising Letters of Authority to deliver, thereafter forwarding for approval.
Maintaining updated records of purchases, invoices, delivery information, and other essential data.
Updating various payment tracker tools; Preform Tracker, Sugar Trackers, AGO Trackers, General Vendor Trackers etc.
Reconciliation of vendors’ vs SBCs accounts utilizing each vendor’s statement of account.
Identification, collation and escalation of overdue payments.
Closing and transferring (where required) of local and overseas LADs at the end of each period.
Liaising with the sourcing and finance team for updates regarding procurement timelines.
Liaising with regions Pan-Nigeria, providing them with updates on payment invoice details pertaining to sugar to enable their decision making.
Qualifications
Minimum of a Bachelor’s Degree
Minimum of 2 cognate years experience, preferably in the FMCG industry, handling a similar role.
Intermediate level proficiency in the Microsoft Suite, especially Excel.
Note: Only qualified candidates will be contacted.
2.) Finance Analyst
Job Title: Finance Analyst
Location: Lagos
Description
The Ideal candidate will be a key player in assessing, analysing, and managing the financial aspects of strategic projects. He/she will possess expertise in project financial modelling, risk assessment, as well as analysing and reporting the project’s financial performance against the business plan for optimum growth.
Key Responsibilities
Financial Analysis:
Conduct financial analysis to evaluate the feasibility of new projects. This includes developing projections, forecasting cash flows and assessing overall financial impact
Carry out capex justification analysis for new projects
Investment Modelling:
Develop comprehensive financial models for new projects, incorporating revenue projections, cost structures, and cash flow analysis to assess financial viability
Reporting:
Prepare reports and presentations. This includes summarizing financial analysis and modelling outcomes, as well as providing recommendations on project feasibility and risk
Project Management:
Collaborate with other teams to ensure successful project execution. This includes monitoring project timelines, budgets, and key performance indicators
Qualifications & Requirements
3 – 5 years minimum experience in project finance within the FMCG or Manufacturing
industry/ relevant operational experience in Finance (Business Planning / Dynamic
Forecasting within the FMCG or Manufacturing industry)
Bachelor’s Degree in Finance, Accounting, Business/Economics or a related field.
Professional qualifications such as ACA, ACCA, CIMA, CFA are an added advantage.
Advanced proficiency in financial modelling, Microsoft Excel, Power BI.
Strong understanding of project management principles.
Strong analytical skills, attention to detail, and the ability to communicate complex
Financial concepts to both technical and non-technical stakeholders.
Note: Only qualified candidates will be contacted.
3.) Maintenance Planner
Job Title: Maintenance Planner
Location: Nigeria
Employment Type: Full-time
Job Summary
The Maintenance Planner is responsible for developing and executing the maintenance strategy relating to production lines, drives innovation and improvement of lines, manages people and resources to ensure uncompromised safety, availability and quality while minimizing the impact on the environment.
Responsibilities
Establishes, monitors and reinforces control on maintenance strategy execution
Actively participates in organization and scheduling of annual overhaul of production lines and facilities
Improves efficiencies by increasing preventative maintenance across the plant and to minimize breakdowns and reduce mean time between failures.
Ensures optimal spare parts and maintenance materials inventory management
Schedules routine maintenance activities taking into consideration production program and monitors execution (using SAP where appropriate)
Carries out root cause analysis on breakdowns
Evaluates effectiveness of corrective actions using all available data
Qualifications
A minimum of Bachelor of Engineering Degree (B.Eng.) or HND in Mechanical / Electrical Engineering.
3 – 5 years relevant hands-on FMCG operation and maintenance experience.
Experienced in budgeting and people management
Knowledge of bottling operations: Planning, Manufacturing, Quality, Environment, Engineering, Health and Safety
Operational planning expertise/experience
Must Possess CMRP CERTIFICATION or similar Engineering certification will be an added advantage.
Experience in plant manufacturing operations, project planning & implementation.
Previous new equipment or line installation or extension could be an advantage.
Understanding of business case/cost benefits analysis preparation and basic financial analysis tools.
Good understanding and experience of current WC manufacturing methodologies.
Note: Only qualified candidates will be be contacted.
4.) Distribution Assistant
Job Title: Maintenance Planner
Location: Nigeria
Employment Type: Full-time
Job Summary
The Maintenance Planner is responsible for developing and executing the maintenance strategy relating to production lines, drives innovation and improvement of lines, manages people and resources to ensure uncompromised safety, availability and quality while minimizing the impact on the environment.
Responsibilities
Establishes, monitors and reinforces control on maintenance strategy execution
Actively participates in organization and scheduling of annual overhaul of production lines and facilities
Improves efficiencies by increasing preventative maintenance across the plant and to minimize breakdowns and reduce mean time between failures.
Ensures optimal spare parts and maintenance materials inventory management
Schedules routine maintenance activities taking into consideration production program and monitors execution (using SAP where appropriate)
Carries out root cause analysis on breakdowns
Evaluates effectiveness of corrective actions using all available data
Qualifications
A minimum of Bachelor of Engineering Degree (B.Eng.) or HND in Mechanical / Electrical Engineering.
3 – 5 years relevant hands-on FMCG operation and maintenance experience.
Experienced in budgeting and people management
Knowledge of bottling operations: Planning, Manufacturing, Quality, Environment, Engineering, Health and Safety
Operational planning expertise/experience
Must Possess CMRP CERTIFICATION or similar Engineering certification will be an added advantage.
Experience in plant manufacturing operations, project planning & implementation.
Previous new equipment or line installation or extension could be an advantage.
Understanding of business case/cost benefits analysis preparation and basic financial analysis tools.
Good understanding and experience of current WC manufacturing methodologies.
Note: Only qualified candidates will be be contacted.
5.) Electrical / Automation Team Lead
Job Title: Electrical / Automation Team Lead
Location: Lagos
Employment Type: Full-time
Position Overview
Responsible for the project design of instruments and electronic equipment as well as the implementation of related projects to ensure completion at the desired timeline.
Responsible for services needed by the plants in terms of the troubleshooting, maintenance and spare parts needed to ensure continuous operation and better performance.
Responsibilities
Ensure writing and maintaining program backups and software for all equipment in the plant.
Conducts calibration of all electronic instruments such as transducers and maintains all electronic equipment in the company such as electronic bottle inspectors, fill height detectors, COBRIX, and PLCs.
Lead regular inspections for automation and electrical components of the PET line and ensures line maintenance are carried out by the team as per maintenance plan.
Develops a list of critical electronic spare parts that will be available to prevent stoppages of the production lines/utility. Plans for timely requisition and acquisition of the needed spare parts, with diligence to keep parts inventory levels to the minimum.
Effectively communicate to management any critical actions needed to restore the condition of the equipment to 100% reliability.
Develops and ensures compliance to the maintenance program for all instrumentation and electronics.
Plan and ensure seamless executions of annual maintenance and cleaning of all electronics components.
Builds and reinforces relationships with Production, Quality Assurance, Production Planning and relevant government regulatory agencies.
Qualifications
A minimum of Bachelor of Engineering Degree (B.Eng.) or HND in Mechanical / Electrical Engineering.
3 – 5 years relevant hands-on FMCG operation and maintenance experience.
At least 3 years’ experience in a beverage bottling company in a managerial capacity.
Experienced in budgeting and people management
Knowledge of bottling operations: Planning, Manufacturing, Quality, Environment, Engineering, Health and Safety
Operational planning expertise/experience
Must Possess CMRP CERTIFICATION or similar
Engineering certification will be an added advantage.
Experience in plant manufacturing operations, project planning & implementation.
Previous new equipment or line installation or extension could be an advantage.
Adron Homes & Properties Limited is a Real Estate and Property Development Company whose purpose to help people realize their aspirations for the pride of ownership, comfort, security and wealth through the provision of excellent homes and the will to provide homes for all classes of society with focus on the neglected populace in respect to government housing programs.
We are recruiting to fill the following positions below:
The Legal Secretary provides high-level legal, clerical and administrative support and assistance to the Executive Director and Group Company Secretary.
He/She will performs clerical and legal tasks including drafting letters, legal draftings, memos, invoices, reports, and other documents for the Group’s company secretary.
Job Functions
Provide a comprehensive administrative, legal and secretarial support to the Group Company Secretary.
Timely and accurate correspondence management of all legal correspondence for both clients and contractors.
Organise and maintain an electronic-filing database for all correspondence sent to Executive management.
Effective management of travel plans and meetings of the office of the GMD/CEO.
Effective administrative support for the GMD/CEO, Group Company Secretary– including diary management and preparation of presentations papers, business speeches, and email correspondence.
Responsible for and manages the legal risk mitigation of all operating entities within the organisation, offering strong commercial and corporate legal advice and support.
Acts as liaison officer both in and out of office on matters that are highly confidential and sensitive.
Researches, compiles, assimilates, and prepares confidential and sensitive documents, reads and screens incoming correspondence and reports; makes preliminary assessment of the importance of materials and organizes documents; handles some matters personally and escalating when need be.
Composes letters and memoranda in response to inquiries and as directed.
Acts as liaison between the Executive arm and the employees by transmitting directives, instructions and assignments and following up on the status of assignments.
Produces a variety of reports in documents, charts, and graphs in final form.
Essential Skills:
Organization skill
Analytical skill
Business development prowess
Public relations skills
Legal drafting Skills.
Public speaking skills.
Negotiation skills.
Excellent communication skills.
Educational Qualifications
B.L (Qualifying Call to Bar Certificate).
LL.B (Bachelor of Law) from a reputable and recognised Academic Institution.
NYSC, discharge or Exemption Certificate.
Experience:
1 – 4 years work experience in a secretarial role.
Application Closing Date
18th March, 2024.
Method of Application
Interested and qualified candidates should send their CV and Cover Letter to: hr@adronhomesproperties.com using the job title as the subject of the mail.
2.) Legal / HR / Admin Manager (x4)
Job Title: Legal / HR / Admin Manager
Locations: Abuja (FCT), Lagos, Ogun and Oyo
Employment Type: Full-time
Work Mode: Onsite
Job Description
Legal Manager (Regional Business Manager) is responsible for the day to day running of the operational activities of the Branch under his/her jurisdiction and as the job description may require.
S/he is charged with the responsibility of managing at his/her branch, formulating strategies and driving the Company’s vision, mission as well as other policies, strategies and goals the company may formulate from time to time.
Key Responsibilities
Legal:
Drafting and Reviewing of Contract Documentation between the company and its client.
Legal Compliance and regulatory.
Legal advisory to the organization on the sustainability, viability and feasibility of its policies and strategies.
Creation and management of Client Filing system and effective document management scheme.
Promoting and ensuring risk management in line with accepted global practices.
Implementing acceptable standard practice as they align or may align with the organisation’s goals and policies.
Advising and providing informed guidance to clients/prospects as it relates to their relationship with the company.
HR Support:
Talent sourcing, recruitment and retention of excellent marketing executives and top performers for the actualization of the company’s goals in terms of the sales of real estate globally.
Staff Management and Training in collaboration with the Training team.
Management and ensuring staff welfare.
Ensuring adherence with the employment laws and all relevant laws as it relates to staff and their employment with the company.
Advising the Deputy Director of Human Resources on staff appreciations/rewards, development, promotions etc
Admin:
Managing the day to day activities of the branch.
Facility management.
Contract negotiations and decisions on tenders submitted by vendors.
Fleet management.
Client gift and promo management and disbursement
Educational Qualification / Certification
B.L(Qualifying Call to Bar Certificate).
LL.B (Bachelor of Law) from a reputable and recognised Nigerian Academic Institution.
NYSC, discharge or Exemption Certificate.
Experience:
Three(3) to Fifteen(15) years post Call to Bar.
Application Closing Date
18th March, 2024.
Method of Application
Interested and qualified candidates should send their CV to: hr@adronhomesproperties.com using the job title as the subject of the Mail.
3.) Legal Executive
Job Title: Legal Executive
Location: Omole, Lagos
Employment Type: Full-time
Summary of Role
The Legal Executive undertakes similar work with solicitors, specialising on a specific legal area such as processing and perfection and conveyancing.
Plans and directs all aspects of an organization’s legal documents perfection, ensures all business policies and activities are managed correctly and in compliance with current laws.
Reviews changes to law and regulations and advises management about any impact to the business. Provides guidance and counsel to management on business transactions and initiatives.
Leads the defense of the organization in lawsuits and the prosecution of lawsuits on behalf of the organization against others.
Ensures that all company communications, contracts, documents, filings and press releases undergo a legal review.
Main Responsibilities
Preparation, processing and perfection of titles;
Dealing with legal matters such as writing case reports, property conveyancing, custody cases and memorandum of understanding;
Assisting external solicitors in handling litigation;
General litigation;
Preparation of legal documents including court processes, letters, and other legal correspondences;
To provide one-on-one legal information/advice on a range of property and workplace related issues;
To advocate on behalf of the company to Government Agencies and other organisations;
Identify possible strategic cases, in conjunction with the Senior Management Team;
To produce briefing notes on legal updates and developments;
To develop legal responses of strategic importance through submissions to various bills/papers;
Resolve clients issues and where necessary resorts to arbitration or settlement out of court;
To liaise with other legal services on cases of strategic importance;
To maintain accurate and up-to-date records of all work;
To compile and work to an Annual Work plan;
To maintain strict confidentiality of company’s information andadhere to the company’s policy and procedure in this regard;
To undertake additional tasks and responsibilities which may arise from time to time, relevant to the post.
Qualifications
LL.B from a reputable organisation.
B.L
LL.M is an added advantage.
Expected Competences:
Strategic thinking
Exemplary professionalism
Leadership/Decision making
Communication, Presentation and Advocacy skills
Knowledge of applicable law of the federation
Performance Targets:
Legal-oriented solutions and recommendations to incoming cases.
Quality of Legal Drafting skills and ability to make recommendations on improvement of existing contractual documents.
Quality of Court Advocacy and legal representation
Alternative Dispute Resolution Skills and ability to initiate and satisfactorily implement out of court settlement.
Qualitative legal counsel on applicable regulations and effective compliance recommendations.
Demonstrated Competent Legal technology literacy.
Demonstration of Effective risk management and elimination of litigation exposures.
Case management and turnaround strategy.
Application Closing Date
15th March, 2024.
How to Apply
Interested and qualified candidates should send their Resume to: hr@adronhomesproperties.com using the Job Title as the subject of the mail.
4.) Business Executive
Job Title: Business Executive
Location: Ibadan, Oyo
Employment Type: Full-time
Requirements
The candidate must possess a minimum OND certificate. BSC/HND is an added advantage
Candidate should have vast skill and experience in Digital & Local marketing and sales.
Candidates with experience in customer relationships and management
Strong interpersonal and project management skills
Excellent communication skills
Professional Courses certificate on Sales and Marketing, Digital Marketing or Real Estate will be additional advantage.
Note: For more information contact the Regional Manager on: 08051869992.
5.) Internal Control Officer
Job Title: Internal Control Officer
Location: Lagos
Employment Type: Full-time
Role Description
This is a full-time on-site Internal Control Officer role located in Lagos.
The Internal Control Officer will be responsible for conducting audits to ensure that the company’s internal controls are effective, detecting and preventing fraud, and evaluating financial and operational risks.
They will also be responsible for preparing and presenting reports to management.
Qualifications
A Bachelor’s Degree in Accounting, Finance, or Business Administration or a relevant field
Relevant professional certification (e.g. CIA, CISA, CFE) is a plus
Analytical Skills, Internal Controls, Auditing skills, and experience in Finance
Excellent oral and written communication skills
Ability to work independently and collaboratively as part of a team.
A real estate company sales executive, also known as a real estate agent or broker, plays a crucial role in the buying and selling process of properties.
Here are some of the key responsibilities and requirements of a real estate company sales executive:
Responsibilities
Property Listing and Marketing: The sales executive is responsible for listing properties for sale, taking high-quality photographs, creating property descriptions, and marketing the properties through various channels such as online listings, social media, and print advertisements.
Buyer and Seller Representation: The sales executive represents both buyers and sellers in real estate transactions, providing guidance on pricing, negotiation strategies, and contract terms.
Client Relationship Management: Building and maintaining relationships with clients is a critical part of the job.
This involves staying in touch with clients, understanding their needs, and providing them with personalized service.
Application Closing Date
25th November, 2024.
How to Apply
Interested and qualified candidates should send their Applications to: olorunwa.oke@adronhomesproperties.com using the Job Title as the subject of the mail.
Providus Bank Plc is a Personal and Private commercial bank in Nigeria with strength in IT infrastructure and digital channels to support fin-techs and businesses.
We are recruiting to fill the following positions below:
1.) Product Sales Officer (Fintech and Aggregators) 2.) Product Sales Officer (FMCG / Corporate Business) 3.) Product Sales Officer (International Money Transfer Operator) 4.) Product Sales Officer (MFBs and OFIs) 5.) Product Sales Officer (IGR & Govt Collections)
See job details and how to apply below.
1.) Product Sales Officer (Fintech and Aggregators)
Job Title: Product Sales Officer (Fintech and Aggregator)
Location: Lagos
Employment Type: Full-time
Job Summary
As a Product Sales Officer for Fintech and Aggregators, the team will be responsible for developing and managing cutting-edge technology to develop products and solutions that empower businesses to thrive in the digital economy.
Responsibilities
Collaborate with cross-functional teams to define and prioritize features on the product roadmap.
Continuously assess market trends, competitive landscape, and customer feedback to refine the product strategy.
Conduct market research to identify consumer needs, market trends, and competitive offerings.
Define product requirements, features, and specifications based on market insights and business objectives.
Develop comprehensive go-to-market strategies for new product launches, including pricing, positioning, distribution, and promotional plans.
Oversee the product lifecycle, regularly updating and enhancing offerings based on customer feedback and market insights.
Coordinate with marketing and sales teams to ensure effective execution of launch plans and achievement of sales targets.
Monitor launch performance and gather feedback to optimize future product launches.
Analyse competitor offerings, market trends, and regulatory developments to stay ahead in the industry.
Benchmarking competition and improving on service standards
Collaborate with legal and regulatory teams to ensure product offerings adhere to industry standards and legal guidelines.
Work closely with legal and compliance teams to implement necessary measures and obtain necessary licenses and approvals.
Gather customer feedback and conduct user testing to identify areas of improvement.
Continuously monitor customer feedback and behaviour to identify pain points and areas for improvement in the remittance process.
Work with user experience (UX) and user interface (UI) teams to optimize the customer journey and deliver an exceptional user experience.
Facilitate training and hands on support for regions/branches to enhance efficiency.
Champion a customer-centric approach in product development and continuously seek to improve the user experience.
Facilitate training and hands on support for regions/branches to enhance efficiency.
Use data analytics to make data-driven decisions and optimize product features and marketing efforts.
Improving existing process to enhance efficiency in service delivery.
Communicate product updates, performance metrics, and development roadmaps to internal stakeholders and leadership teams.
Monitor and engage the entire bank network to drive the Group’s products.
Collaborate with the marketing team to develop effective go-to-market strategies for new product launches and feature updates.
Provide product expertise and support to the marketing team to create compelling product messaging and materials.
Requirements
Minimum of Bachelor’s Degree in Business, Marketing, Management, or related field
A Master’s Degree is an added advantage.
Minimum of 4 years of sales experience in the financial sector
As a Product Sales Officer for FMCGs and Corporate Business the team will be responsible for developing and managing innovative payment solutions that facilitate seamless transactions.
The role will involve overseeing the entire product lifecycle, from ideation and development to launch and ongoing optimization.
Responsibilities
Lead the development of new FMCG products from concept to launch, collaborating with cross-functional teams including R&D, marketing, and supply chain.
Conduct market research to identify consumer needs, market trends, and competitive offerings.
Define product requirements, features, and specifications based on market insights and business objectives.
Develop comprehensive go-to-market strategies for new product launches, including pricing, positioning, distribution, and promotional plans.
Oversee the product lifecycle, regularly updating and enhancing offerings based on customer feedback and market insights.
Coordinate with marketing and sales teams to ensure effective execution of launch plans and achievement of sales targets.
Monitor launch performance and gather feedback to optimize future product launches.
Analyse competitor offerings, market trends, and regulatory developments to stay ahead in the industry.
Benchmarking competition and improving on service standards
Stay updated on changes in financial regulations that may impact remittance services in Nigeria.
Work closely with legal and compliance teams to implement necessary measures and obtain necessary licenses and approvals.
Facilitate training and hands on support for regions/branches to enhance efficiency.
Champion a customer-centric approach in product development and continuously seek to improve the user experience.
Gather customer feedback and conduct user testing to identify areas of improvement.
Continuously monitor customer feedback and behaviour to identify pain points and areas for improvement in the remittance process.
Work with user experience (UX) and user interface (UI) teams to optimize the customer journey and deliver an exceptional user experience.
Facilitate training and hands on support for regions/branches to enhance efficiency.
Use data analytics to make data-driven decisions and optimize product features and marketing efforts.
Improving existing process to enhance efficiency in service delivery.
Communicate product updates, performance metrics, and development roadmaps to internal stakeholders and leadership teams.
Monitor and engage the entire bank network to drive the Group’s products.
Collaborate with the marketing team to develop effective go-to-market strategies for new product launches and feature updates.
Provide product expertise and support to the marketing team to create compelling product messaging and materials.
Requirements
Minimum of Bachelor’s Degree in Business, Marketing, Management, or related field
A Master’s Degree is an added advantage.
Minimum of 5 years of sales experience in the financial sector
3.) Product Sales Officer (International Money Transfer Operator)
Job Title: Product Sales Officer (International Money Transfer Operator)
Location: Lagos
Employment Type: Full-time
Job Summary
As a Product Sales Officer for the International Payment and Remittance Team, the team will be responsible for developing and managing innovative payment and remittance solutions that facilitate seamless cross-border transactions.
The role will involve overseeing the entire product lifecycle, from ideation and development to launch and ongoing optimization.
Responsibilities
Develop a clear and compelling product vision for international remittance services tailored to the Nigerian market.
Identify opportunities for growth, differentiation, and competitive advantage within the remittance space.
Align product strategy with the company’s overall business goals and objectives.
Conduct market research to gain deep insights into customer behaviours, preferences, and pain points related to remittance services in Nigeria.
Collaborate with cross-functional teams, including engineering, design, compliance, and marketing, to define product requirements and specifications.
Drive the end-to-end product development process, from ideation to product launch and beyond.
Oversee the product lifecycle, regularly updating and enhancing offerings based on customer feedback and market insights.
Growing and managing remittance products to achieve set goals.
Supervises the Remittance Group and Money transfer helpdesk to ensure branch issues are promptly attended to.
Growing and managing remittance products to achieve set goals.
Supervises the Remittance Group and Money transfer helpdesk to ensure branch issues are promptly attended to.
Analyse competitor offerings, market trends, and regulatory developments to stay ahead in the industry.
Benchmarking competition and improving on service standards
Establish key performance indicators (KPIs) to measure the success of remittance products and track their performance over time.
Use data analytics to make data-driven decisions and optimize product features and marketing efforts.
Improving existing process to enhance efficiency in service delivery.
Champion a customer-centric approach in product development and continuously seek to improve the user experience.
Requirements
Minimum of Bachelor’s Degree in Business, Marketing, Management, or related field
A Master’s Degree is an added advantage.
Minimum of 5 years of sales experience in the financial sector.
As a Product Sales Officer for MFBs and OFIs, the team will be responsible for providing inclusive financial services, particularly in the microfinance sector.
By leveraging on innovative technologies to enhance financial inclusion and empower businesses to achieve their financial goals.
Responsibilities
Lead the development of financial products tailored for microfinance clients, ensuring they meet the needs of underserved markets.
Collaborate with cross-functional teams to define and prioritize features on the product roadmap.
Continuously assess market trends, competitive landscape, and customer feedback to refine the product strategy.
Conduct market research to identify consumer needs, market trends, and competitive offerings.
Define product requirements, features, and specifications based on market insights and business objectives.
Develop comprehensive go-to-market strategies for new product launches, including pricing, positioning, distribution, and promotional plans.
Build strong relationships with internal teams, including risk management, compliance, and customer service, to ensure seamless product development and implementation.
Engage with microfinance clients, gathering feedback and insights to continuously improve products and services.
Stay abreast of regulatory changes in the microfinance and financial services industry.
Collaborate with compliance teams to ensure all products adhere to relevant regulations and standards.
Analyse competitor offerings, market trends, and regulatory developments to stay ahead in the industry.
Identify and prioritize market segments and develop targeted product offerings to address their unique requirements.
Collaborate with legal and regulatory teams to ensure product offerings adhere to industry standards and legal guidelines.
Work closely with legal and compliance teams to implement necessary measures and obtain necessary licenses and approvals.
Conduct regular market and competitive analysis to identify opportunities and threats.
Keep informed about industry trends, emerging technologies, and best practices in microfinance and financial services.
Champion a customer-centric approach in product development and continuously seek to improve the user experience.
Gather customer feedback and conduct user testing to identify areas of improvement.
Facilitate training and hands on support for regions/branches to enhance efficiency.
Use data analytics to make data-driven decisions and optimize product features and marketing efforts.
Improving existing process to enhance efficiency in service delivery.
Communicate product updates, performance metrics, and development roadmaps to internal stakeholders and leadership teams.
Monitor and engage the entire bank network to drive the Group’s products.
Collaborate with the marketing team to develop effective go-to-market strategies for new product launches and feature updates.
Provide product expertise and support to the marketing team to create compelling product messaging and materials.
Requirements
Minimum of Bachelor’s Degree in Business, Marketing, Management, or related field
A Master’s Degree is an added advantage.
Minimum of 5 years of sales experience in the financial sector
As a Product Sales Officer for IGR & State Collections Business, the team will be responsible for providing innovative solutions for government agencies, committed to delivering cutting-edge products that streamline and enhance the process of data collection. With a focus on efficiency, accuracy, and security.
Responsibilities
Define and execute the product strategy for government collection solutions, aligning with the needs of government agencies and stakeholders.
Stay informed about government regulations, compliance requirements, and industry best practices to inform product development.
Collaborate with cross-functional teams, including engineering, design, and sales, to develop and enhance government collection products.
Coordinate with marketing and sales teams to ensure effective execution of launch plans and achievement of sales targets.
Monitor launch performance and gather feedback to optimize future product launches.
Build strong relationships with government agencies, understanding their unique needs, challenges, and priorities.
Conduct regular meetings and workshops with government stakeholders to gather feedback, assess requirements, and ensure product alignment with government objectives.
Serve as the primary point of contact between the company and government clients.
Ensure government collection products adhere to relevant regulations and security standards.
Collaborate with compliance and security teams to implement necessary measures and certifications.
Stay up to date on emerging security threats and proactively address potential vulnerabilities.
Facilitate training and hands on support for regions/branches to enhance efficiency.
Champion a customer-centric approach in product development and continuously seek to improve the user experience.
Conduct market research to understand the competitive landscape for government collection products.
Analyse market trends, competitor offerings, and emerging technologies to identify opportunities for product differentiation and improvement.
Use data analytics to make data-driven decisions and optimize product features and marketing efforts.
Improving existing process to enhance efficiency in service delivery.
Communicate product updates, performance metrics, and development roadmaps to internal stakeholders and leadership teams.
Monitor and engage the entire bank network to drive the Group’s products.
Collaborate with the marketing team to develop effective go-to-market strategies for new product launches and feature updates.
Provide product expertise and support to the marketing team to create compelling product messaging and materials.
Requirements
Minimum of Bachelor’s Degree in Business, Marketing, Management, or related field
A Master’s Degree is an added advantage.
Minimum of 5 years of sales experience in the financial sector.
Centre for Research in Enterprise and Action in Management (CREM) is a service provider which focuses on Research & Development, Learning & Development, Consulting, Entrepreneurship Solutions, and Outsourcing Services.
We are recruiting to fill the following positions below:
1.) Business Development and Growth Manager 2.) Administrative Officer 3.) Senior Manager, Internal Audit 4.) HR and Admin Manager
See job details and how to apply below.
1.) Business Development and Growth Manager
Job Title: Business Development and Growth Manager
We seek a talented and result-driven Business Development and Growth Manager to join our team. This is an exciting opportunity to lead strategic initiatives, cultivate key partnerships, and achieve measurable results in a fast-paced and collaborative environment.
Responsibilities
Strategic Planning: Develop and implement comprehensive business development strategies aligned with company goals and objectives to drive revenue growth and market expansion.
Client Acquisition: Identify and pursue new business opportunities through proactive prospecting, lead generation, and networking activities to acquire new clients and expand our customer base.
Partnership Development: Cultivate and maintain strategic partnerships and alliances with key stakeholders, industry influencers, and organizations to enhance our market presence and drive mutual growth.
Market Analysis: Conduct market research and analysis to identify emerging trends, competitive landscapes, and customer needs, providing insights to inform business decisions and product development efforts.
Sales and Pipeline Management: Lead the sales process from lead generation to closure, including developing proposals, negotiating contracts, and managing client relationships to achieve sales targets and maximize revenue.
Performance Tracking: Establish key performance indicators (KPIs) and metrics to track business development activities and measure the effectiveness of growth initiatives, providing regular reports and updates to senior management.
Team Leadership: Lead and mentor a team of business development professionals, providing guidance, support, and motivation to foster a culture of collaboration, innovation, and excellence.
Qualifications
Bachelor’s Degree in Business Administration, Marketing, or related field; MBA preferred.
Proven track record of success in business development, sales, or related roles, with demonstrable achievements in driving revenue growth and expanding market share.
Minimum of 8 years professional experience.
Strong strategic thinking and analytical skills, with the ability to identify opportunities, analyze data, and develop actionable insights to inform decision-making.
Excellent communication and interpersonal skills, with the ability to build rapport, negotiate effectively, and influence key stakeholders at all levels.
Leadership experience, with the ability to inspire and motivate teams to achieve ambitious goals and deliver results in a dynamic and fast-paced environment.
Maintain accurate records of inventory levels, including tracking stock levels, replenishing supplies, and conducting regular audits to prevent discrepancies.
Coordinate with suppliers to ensure timely delivery of inventory items and negotiate favorable terms and pricing agreements.
Implement inventory control measures to minimize waste, loss, or theft and optimize inventory turnover.
Administrative Support:
Provide administrative support to various departments, including managing correspondence, scheduling appointments, and organizing meetings and events.
Assist in preparing reports, presentations, and documents, ensuring accuracy and compliance with company standards.
Maintain electronic and physical filing systems, ensuring efficient retrieval of information as needed.
Procurement and Purchasing:
Assist in the procurement process, including sourcing vendors, obtaining quotes, and placing orders for supplies and equipment.
Review purchase orders and invoices for accuracy, resolve discrepancies, and ensure timely payment to vendors.
Collaborate with department heads to assess inventory needs and develop procurement plans aligned with budgetary constraints and operational requirements.
Facilities Management:
Oversee the maintenance and upkeep of office facilities, including coordinating repairs, renovations, and office equipment maintenance.
Monitor office supplies inventory and reorder as necessary to ensure uninterrupted operations.
Compliance and Documentation:
Ensure compliance with company policies and procedures, as well as regulatory requirements related to inventory management and administrative functions.
Maintain confidentiality of sensitive information and handle administrative tasks with discretion and professionalism.
Qualifications
Bachelor’s Degree in Business Administration, Supply Chain Management, or related field.
Proven experience in inventory management, preferably in a similar administrative role.
Strong organizational and multitasking skills, with the ability to prioritize tasks and meet deadlines.
Excellent communication and interpersonal skills, with a customer-centric approach to service delivery.
Proficiency in MS Office Suite and inventory management software.
Attention to detail and accuracy in data entry and record-keeping.
Our client is seeking a highly skilled and motivated Senior Manager for our Internal Audit team to contribute to the ongoing success and integrity of our operations.
Position Overview
As the Senior Manager of Internal Audit, you will play a pivotal role in ensuring the effectiveness of our internal control systems and risk management processes.
This is an exciting opportunity for a dynamic professional to lead and shape the internal audit function within a thriving microfinance institution.
Key Responsibilities
Provide leadership and daily oversight for all activities on the desk of the Internal Auditors.
Develop and implement an annual audit plan covering all operational units/departments
Support fraud investigations and any special reviews.
Ensure proper documentation, cost control, recording, and proper tagging of fixed asset
Oversee the development, implementation, and continuous improvement of the internal audit strategy and annual audit plan.
Conduct risk assessments to identify areas of potential risk and formulate effective audit plans.
Lead and execute internal audits, ensuring compliance with regulatory standards and industry best practices.
Provide strategic guidance to senior management on risk mitigation and internal control enhancements.
Foster a culture of risk awareness and ethical behavior across the organization.
Collaborate with cross-functional teams to address audit findings and drive process improvements.
Qualifications
Bachelor’s Degree in Accounting, Finance, or related field and Professional Accounting Certification
Minimum of 7 years of progressive experience in internal audit, preferably within the financial services or microfinance sector.
In-depth knowledge of audit methodologies, risk management, and regulatory requirements.
Strong leadership skills with the ability to mentor and develop audit team members.
Excellent analytical and problem-solving abilities.
Effective communication skills, with the ability to present findings and recommendations to senior management.
Are you a seasoned HR professional with a knack for administrative excellence? Are you passionate about fostering a positive work culture and ensuring smooth operational procedures? If so, we have the perfect opportunity for you!
Responsibilities
Develop and implement HR policies and procedures in alignment with organizational goals and legal requirements.
Oversee recruitment and onboarding processes, including sourcing, screening, and selecting top talent.
Manage employee relations, including performance management, conflict resolution, and disciplinary actions when necessary.
Coordinate training and development initiatives to enhance employee skills and capabilities.
Maintain accurate HR records and documentation, ensuring compliance with regulations and confidentiality standards.
Lead administrative functions, including office management, facilities coordination, and vendor relationships.
Ensure compliance with labor laws, health and safety regulations, and other relevant legislation.
Provide strategic guidance to senior management on HR and administrative matters.
Requirements
Bachelor’s Degree in Human Resources, Business Administration, or related field; Master’s Degree preferred.
Minimum of 8 years of proven experience in HR management and administration, preferably in a consulting or professional services environment.
Strong knowledge of HR practices, employment law, and regulatory requirements.
Excellent communication, interpersonal, and leadership skills.
Ability to multitask, prioritize workload, and meet deadlines in a fast-paced environment.
Proficiency in HRIS software and Microsoft Office Suite.
HR certification (e.g., CIPM PHR, SPHR) is necessary.
Salary
N400,000 monthly Gross.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should send their Resume to: onyeneho.nneoma@gmail.com using “HR and Admin. Manager” as the subject of the mail.
Paystack is a technology company solving payments problems for ambitious businesses. Paystack’s mission is to help merchants in Africa get paid by anyone, anywhere in the world. Over 9,000 of some of the best businesses in Nigeria use Paystack’s modern payments gateway, including MTN, Taxify, Domino’s Pizza, Smile Communications, Opera, God is Good Motors, Axa Mansard Insurance, and many others.
We are recruiting to fill the following positions below:
1.) Enterprise Risk Lead 2.) HR Business Partner 3.) Senior Counsel, Nigeria 4.) Senior Sales Executive
See job details and how to apply below.
1.) Enterprise Risk Lead
Job Title: Enterprise Risk Lead
Location: Lagos, Nigeria
About the Enterprise Risk Lead role
We are looking for a driven, forward-looking and experienced Enterprise Risk Lead with in-depth knowledge of Enterprise Risk and a love for data, technology, and innovation.
You will be part of the Risk and Compliance team, the second-line team that ensures risks are identified, assessed, managed and monitored in accordance to the company’s risk appetite.
The team also works to ensure that Paystack’s products and business operations comply with laws, ethics and best practices.
This broad role will help develop and drive processes for our Global Risk Management Framework across all Paystack jurisdictions.
The role will report to Paystack’s Head of Risk & Compliance.
What you’ll do
Support the Head of Risk & Compliance in Embedding and enhancing the global risk management framework across Paystack to ensure risks are properly identified, assessed, managed and controlled.
Work closely with teams, risk champions, Risk DRIs (Direct Responsible Individuals) and the first line of defence across all business units within Paystack, acting as an Enterprise Risk SME, providing coaching and training where required.
Represent risk in all product-related conversations, pulling in relevant risk DRIs for assessments where needed.
Define risk-mitigating controls and procedures considering your analysis of the Financial Services environment in all applicable jurisdictions;
Responsible for coordination of reports across risk and opportunities, engaging with the business to ensure timely updates and reporting.
Support the Head of Risk & Compliance in reporting to relevant board risk Committees and preparation of monthly, quarterly and annual reports to Paystack’s senior management;
Work with risk owners to enhance or establish Key Risk Indicators across Paystacks identified operational risks and monitor reporting. Ensuring data is scrutinized and escalated appropriately.
Monitor incidents reported, ensuring root causes are identified and actions undertaken to improve the risk and control environment
Provide necessary training at Paystack and its first line of defence to ensure risk awareness and compliance; and promote a positive risk culture across Paystack
continuous support to ensure that risk and control owners understand their roles and responsibilities, and execute their responsibilities effectively as assigned/accountable owners;
Draft enterprise-wide risk policies and procedures and maintain our risk register;
Lead and guide the (future) members of your team to address all required risk areas, including but not limited to, Strategic, Fraud and Operational Risk;
Work with our data analysts and define and manage core metrics to establish a reliable database for your ongoing analyses.
Have a keen understanding of AML-CFT Risks and serve as a compliance officer in relevant jurisdictions.
Requirements
What it takes to succeed at this role:
7 years of risk management and at least 4 years in a senior operational or enterprise risk role in a regulated financial technology, payments and acquiring space;
Product risk and compliance assessment experience;
Exposure to Risk & Control Self-Assessment, Control testing, Scenario analysis, Risk monitoring and KRIs
Preparation of risk reports and intelligence data for different audiences
Exposure to various regulatory, payment and card scheme rules and regulations;
A good understanding of financial technology products and solutions and the regulatory and legal environment in which they operate;
A solid background in enterprise-wide risk management and the confidence to build and operate a holistic risk function across various jurisdictions;
Proficiency in data analysis tools e.g MS Excel
Strong organisation and project management skills with the ability to work well on both long and short-term projects.
Excellent written and oral communication skills.
The person we want to hire for this role will also be:
A team player who is willing to pitch in where needed in a fast-paced, growing company.
Decisive, and capable of making smart decisions in the face of ambiguity and imperfect information.
An exceptionally hard/smart worker, capable of getting things done.
Passionate about Paystack’s mission of helping businesses grow and thrive.
Required to travel frequently to countries where Paystack is active.
Minimum education: Bachelor’s degree in Engineering, Technology, Economics, Finance, Business or similar;
Desired, but not required additional education: relevant and accredited certifications.
As an HR Business Partner, you will collaborate with leaders and managers across the company, influence the organizational strategy and structure, build a talent pipeline across several functions, and create a meaningful team culture that enables employees across Paystack to do the best work of their lives.
You will think strategically, use data to guide your work, be comfortable challenging business leaders, and impact how work is done. The HR Business Partner reports to the Head of People.
What You’ll Be Doing
Build relationships with managers and leaders to offer thought leadership on organizational and people-related strategy and execution.
Create a comprehensive people plan to influence lasting change across the organizations you support.
Solve challenges and get to the root cause of any issue, no matter how complex. Design and quickly implement solutions that cut across multiple disciplines, even those beyond people and organizational solutions.
Provide expertise in the following areas: career planning, performance management, coaching, data analysis, compensation and rewards, employee relations, learning and development, recognition programs, recruitment, and strategic development.
Identify and surface trends in both qualitative and quantitative data to help improve organizational health, understand when data will assist in making smart, informed decisions. Interpret complex analyses and tie back to business priorities.
Roll out people programs to support your client groups and larger company priorities.
What it Takes to Succeed
You are a people person, who is adaptable and comfortable working in multicultural environments
You have at least 8 years experience in a senior HR / People Operations role at fast-growing tech start-ups or scaleups
You have experience driving HR strategy in fast-paced organizations
You have excellent communication skills – both written and verbal
You have a passion for building relationships and tackling people-related issues
You are a creative problem solver
You have strong data analytics skills that can be leveraged to make informed decisions about people strategy
You have a bias towards continuous learning and action
You have deep empathy for co-workers
You prioritize confidentiality and are a trusted source of advice and information for team members
The successful candidate must be able to work with a wide range of teams, including fraud/disputes, human resources, finance, sales, products, engineers, and customer support, and provide pragmatic advice and guidance to build sustainable growth.
The role will report to the Legal and Regulatory Lead. Ideally, the candidate should be based in Nigeria with the ability to travel when required.
What you’ll do
Work with the legal, regulatory, and compliance team to proactively identify the company’s obligations based on financial/payment rules and regulations.
Assist with drafting and amending contractual templates and precedents for Paystack’s teams and business partners e.g., indemnity letters, non-disclosure and confidentiality agreements, various categories of merchant services agreements, electronic processing agreements with telcos or mobile money operators, web aggregator agreements and HR-related contracts.
Assist with license applications and regulatory approvals which may arise from time to time depending on the company’s plans and advise the board on appropriate approach and strategy based on knowledge dealing with regulators.
Work with external counsel in multiple jurisdictions to draft and review a wide variety of commercial contracts, policies, and procedures and provide practical, business-oriented advice to the Paystack team.
Drive communication between the teams at Paystack and external counsel to conclude transactions, opinions, and legal reviews promptly. Consider risks from a variety of angles to achieve compliant solutions.
Advise on potential litigation matters (civil & criminal) that should be directed to external counsel and initiate and pursue legal proceedings on behalf of the Company with the assistance of external counsel
Organize and attend Board Meetings, prepare minutes, and liaise and maintain correspondence with the Company Secretary to ensure timely statutory filings
Work with the compliance team to translate obligations into policies and procedures to be communicated and implemented across the organization.
Represent Paystack at meetings with regulators and work with the regulatory team to establish relationships that align with our objectives and ensure an open line of communication with regulators.
Work with the legal team to assess changes made to Paystack’s products and services and determine any regulatory impact on existing market operations.
Support knowledge and education across the organization to ensure compliance with policies and procedures. This will entail working with HR and the legal team.
Who you are
You have at least 8 years of experience in a legal or compliance function, advising clients on day-to-day legal matters as a qualified lawyer.
Your knowledge of the finance and/or payment industry is well-established.
You must be forward-thinking and able to advise management on anticipated issues.
You have interpersonal skills, specifically, you will be able to connect with a variety of internal and external stakeholders and customers from varying disciplines and cultures.
Your strong sense of initiative and self-motivation will add value to a fast-growing business.
Strong writing and verbal communication skills with the ability to convey legal advice clearly and synthesize complex legal issues.
Proven ability to research, interpret, and summarize legal requirements in easily understood terms; and determine the regulatory impact of such requirements to business initiatives.
Capable of handling multiple assignments simultaneously and under tight deadlines.
As a Senior Sales Executive, you are an individual contributor tasked with executing on our go-to-market strategy in a field sales capacity.
You’ll execute outbound sales campaigns across target sectors in an assigned territory with the goal of delivering on an annual quota.
You’ll be accountable for building and managing a pipeline of business by running a full sales cycle across multinational enterprises, growth and early stage startups, local corporates and high growth SMEs.
You’ll be required to establish relationships with Champions of Paystack within each prospect account, and serve as the directly responsible individual for sales engagements with Paystack.
In summary, you will identify new business opportunities and work to close these to increase Paystack’s market share and adoption within your territory.
In terms of profile:
You are an adept salesperson seeking to build a long-term career in sales.
You are capable of engaging in business conversations with C-level executives, and also comfortable having high-level technical conversations with relevant stakeholders.
You have an understanding of the buyer journey and can lead relatively long, multi stakeholder deals in a highly consultative manner.
You understand how to communicate value to differentiate competing product offerings and enjoy working on products that require deep product knowledge, combined with technical knowledge.
We’ve pioneered a new era of simple, powerful, financial technology tools for businesses in Africa. And as we prepare for a period of accelerated growth, we are looking to you to help generate and convert a healthy pipeline of some of the best businesses on the continent.
And you’ll do all this while working closely with a tight-knit team of creative problem solvers who’ll value you, give you the opportunity to meet high expectations, and who’ll actively create a supportive, nurturing space within which to accelerate your career.
This full-time role is based in Country and reporting directly to the Head of Sales.
What You’ll Be Doing
As a Sales Executive, you’ll:
Draft and execute a Territory and Pipeline reconciliation plan, which captures your strategy for executing a demand-generation campaign to identify, engage and close new business for Paystack within target sectors
Manage the sales cycle from pipeline generation to close, for multinational enterprises, growth and early-stage startups, local corporates and SMEs, to deliver on an annual revenue quota (target)
Receive qualified inbound opportunities and take ownership of these, qualifying and closing them
Build and maintain relationships with key stakeholders and operational teams both within and outside Paystack
Report pipeline and sales activity data in a CRM to provide visibility into your book of business and guidance on your forecast
Support product development and cross functional initiatives as needed to enhance Paystack’s offering and value proposition.
What it takes to succeed at this role
7 – 10 years experience in Sales or Business Development in Payments or technology, with Quota responsibility, and a track record of top performance in meeting set objectives
Able to understand complex technical requirements and craft solutions across multiple products
Ability to build a book of business within an assigned territory, and consistently deliver on quarterly and annual targets from outbound sales efforts
Strong ability to drive sales engagements in a fast-changing environment, sustaining focused conversations to achieve a clear objective.
Able to build trust and credibility by providing accurate information and guidance to prospects regarding Paystack’s products and solution capabilities
Strong presentation skills, particularly for in-person meetings with multiple stakeholders
Excellent communication skills encompassing verbal, written and presentation skills
Ability to operate in a highly ambiguous and fast-paced environment
Strong interest in technology
While this is NOT strictly required, it would be a plus if you:
Have previous experience in the banking, payments, or the payment cards industry.
Benefits
Competitive salary
MacBook Pro
Health Insurance
Hybrid Working
Smart, kind colleagues who’re invested in your growth.
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Paystack is a technology company solving payments problems for ambitious businesses. Paystack’s mission is to help merchants in Africa get paid by anyone, anywhere in the world. Over 9,000 of some of the best businesses in Nigeria use Paystack’s modern payments gateway, including MTN, Taxify, Domino’s Pizza, Smile Communications, Opera, God is Good Motors, Axa Mansard Insurance, and many others.