The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

We are recruiting to fill the following positions below:

1.) Administration Officer - NOC
2.) Business Support Assistant (UNHAS), G5
3.) Communications Officer, NOC

Job Title: Administration Officer - NOC

Job ID.: JR101786
Location: Abuja
Employment Type: Full time

Job Summary

• To lead the delivery of quality, customer-focused, value for money administrative services that enable staff in country/location operations to deliver food assistance to beneficiaries, in line with WFP’s strategy.

Responsibilities
(not all-inclusive, within delegated authority):

• Develop and implement WFP regional/country plans, including administrative processes, aligned with regional and wider WFP strategies and policies to facilitate efficient and effective administration services.
• Develop annual plans, contribute to longer term strategies and improvements to policies, systems and procedures to ensure services provided support WFP strategic objectives and are in compliance with corporate policies, standards, regulations and processes.
• Manage and/or carry out complex data analysis to provide management and clients with the accurate information and reports for efficient planning and decision-making.
• Manage the existing resources in the area of responsibility (e.g. WFP managed facilities, assets and travel management, etc.) and estimate new requirements aiming at efficiency, cost-effectiveness and timeliness of operations and services.
• Facilitate the compliance of the services provided (e.g. WFP managed facilities, assets and travel management, etc.) with the corporate Occupational Safety and Health Policy and provide recommendations to the management on any improvements/changes, when required.
• Promote a culture of environmental sustainability throughout WFP by role modelling actions that drive sustainability in all administrative activities.
• Manage and motivate a multicultural team(s), provide coaching, training and guidance as required to ensure appropriate development and enable high performance.
• Strengthen the capacity of WFP staff and partners through the delivery of trainings, workshops, daily interaction, etc. for efficient and effective delivery of food assistance to beneficiaries.
• Oversee staff handling the protocol related matters including application for UN travel documents like UN Laissez-Passer, legal and administrative documents required to enter, stay, and live in Nigeria, privileges, including duty-free. Importation of household goods, importation/purchase of vehicles, and tax exemptions.
• In the context of the UN system and multilateral fora, support the building of collaboration and joint events with government counterparts, civil society, and inter-governmental organizations to advocate for the SDGs and Zero Hunger on the global agenda and advance WFP priorities and objectives, based on a basic understanding of member states’ dynamics and interests.
• Build productive collaboration with WFP stakeholders, other UN agencies & government officials by facilitating and supporting senior staff and creating linkage between public, private & external partners to attract policy support, resources, technical assistance & innovative solutions.
• Contribute to preparedness actions such as risk analysis, and contingency planning, monitoring the management of risks and reporting on actions taken.
• Issuing guidelines and preparing Standard Operating Procedures (SOPs) in accordance with WFP’s protocol rules and regulations.
• Other as required.

Requirements

• Advanced University degree in Business/Public Administration, Engineering, or other relevant field relating to office management and administration, or First University degree with additional years of related work experience and/or training/courses.
• A minimum of five years of practical professional (managerial) work experience in overseeing & coordinating office administration operations related to budgeting, contracting, project planning, management processes & policies.
• Experience in handling complex organizational issues at the international level is desirable.
• Hands-on experience with UN administrative/financial policies and practices is an asset.
• Experience in leading a small team of administrative staff with related areas of expertise.
• Demonstrated experience in leading & supporting projects and input into functional policies.
• Good coordination skills and ability to lead the management of administrative actions in the Country Office.
• Capability to analyze resources and organize its prompt deployment in line with the corporate guidelines and changing priorities.
• Strong leadership skills and the ability to motivate and inspire others.
• Good networking skills and ability to develop and strengthen collaboration with the key counterparts & stakeholders.
• Excellent people/interpersonal skill with an ability to build positive relationships and work effectively with others.
• Excellent communication skills and the ability to speak clearly and concisely.
• Strong analytical skills and the ability to interpret data for strategic decisions.
• Strong decision-making skills with an ability to analyze information, consider multiple options, and make sound decisions in a timely manner.
• Time management skills and the ability to prioritize tasks and manage time effectively. Capacity to manage competing priorities within limited timeframe.
• Fluency (level C) in English language and knowledge of the languages of the duty stations.

Application Closing Date
20th August, 2024; 23:59-GMT+01:00 (West Africa Standard Time).

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Business Support Assistant (UNHAS), G5

Location: Maiduguri, Borno

Job Description

• The job holder will be required to deliver a wide range of business support processes and activities for a specific professional area of work, to facilitate effective service delivery.

Responsibilities

• Collate information for inclusion in reports, documents, and correspondence, to support the effective work of other staff.
• Respond to standard queries and provide timely and accurate guidance.
• Process and manage routine administrative and financial tasks in various functional areas, to contribute to the effective and timely management of resources
• Manage and maintain records and databases, to ensure information is organized and readily available for staff.
• Maintain relationships with a range of individuals through provision of business support to assist in information sharing and service delivery to staff.
• Proof-read reports, documentation, correspondence, etc., making changes in line with established guidelines where appropriate.
• Contribute to improvement of business procedures and processes.
• Collect and perform basic analysis of data to contribute to quality business information management.
• Check the provision of a range of services, including facilities and light vehicle management, travel, protocol related, etc., maintaining information, to contribute to the provision of a safe and comfortable working environment.
• Collate and process information including dissemination to support the production of standard documents and reports for the unit, to enable decision-making and the effective management of resources.
• Manage and maintain paper and electronic records within the area of responsibility in accordance with established procedures, to ensure swift and easy data access as required.
• Undertake research and perform basic analyses of data, to contribute to the provision of accurate information and effective management of resources.
• Be a first point of contact for internal queries, to facilitate the provision of efficient and effective resolution of daily issues.
• Provide inputs to routine methods and practices in own area of work, to support the continuous improvement of services provided.

Qualifications

• Completion of a Diploma in the related functional area. A bachelor's degree is desirable.
• Five or more years of progressively responsible work experience in the relative business stream with experience in general administrative work.
• Knowledge of specialized common business practices and methods, gained through relevant technical training and experience.
• Ability to develop and maintain relationships with a range of individuals in order to provide a high-quality support service.
• Ability to carry out basic data analysis and independently rectify problems requiring attention.
• Ability to monitor and record financial transactions.
• Good communication skills required to give and receive information and work with a variety of individuals.
• Ability to maintain confidentiality
• Language: Fluency in both oral and written communication in the UN language in use at the duty station (English) and in the duty station’s language, if different.

Skills:

• Information Management Skills: Competency in managing, maintaining, and updating information systems, especially knowledge of passenger and cargo booking systems like Takeflite, is crucial for efficient day-to-day operations.
• Customer Service and Coordination: Strong skills in managing customer relationships and coordinating with various stakeholders, including country and area offices and partner organizations, are essential. This includes handling queries and maintaining regular contact to meet UNHAS needs effectively.
• Documentation and Reporting Expertise: The ability to prepare detailed reports, manage data effectively, and document processes accurately is important. This includes generating regular reports and requests such as PO, PR, NFRs, etc.
• Communication Proficiency: Excellent written and verbal communication skills are necessary for briefing sessions, meetings, and preparing circulars and updates that comply with WFP/UNHAS standards.
• Technical and Operational Knowledge: Familiarity with specific operational protocols and procedures used within UNHAS, such as admin and finance protocols and processes, would be beneficial.

Nice to have:

• Proficiency in United Nations and WFP Administrative and Financial Software:
• Experience with current UN and WFP administrative and financial software, such as the WINGS and EFMS systems, is highly advantageous. This will allow the assistant to seamlessly integrate into the operational workflow.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should :
Click here to Apply Online

Job Title: Communications Officer, NOC

Job ID.: JR101779
Location: Abuja
Employment Type: Full time

Job Description

• Are you interested in further developing your professional experience while contributing to ending global hunger?
• Are you passionate about helping those in need? Would you like to join a global organization investing in its people?
• If so, an exciting & fulfilling career awaits you!!! Join our diverse and passionate team that works on varied and international projects directly contributing to saving & changing millions of lives around the globe.

About The Job at WFP

• The job holder will work with a high degree of independence using technical knowledge and experience to plan and implement communication and media strategies, provide advice and solutions to problems, and deliver high-quality communications products.
• The role reports to the Head of the function with the support from the Regional Communications Officer, to ensure that the Country Office (CO) communications activities serve WFP needs in the country assignment, taking into consideration the overall regional communications plan and WFP’s corporate communications goals.
• Our mission, Saving Lives, Changing Lives drives us towards reaching zero hunger. Our values and behaviors represent how we work to accomplish this.

Key Accountabilities (not all-inclusive, within delegated authority)

• Develop, maintain and update an appropriate communications strategy and work plan, which implements the corporate communications strategy, to build and expand the brand and reputation of WFP, and support fundraising activities.
• Track and analyze traditional and online media, to identify trends and/or issues, and propose solutions and ideas to improve the effectiveness of communication strategy and activities.
• Write core communication products that effectively convey the desired messages to targeted audience(s) – field stories, media messages, news and press releases, speeches, op-eds.
• Plan and deliver communication campaigns that favorably impact the views of the public, opinion leaders, Nigerian government and donors to increase support for WFP and create an enabling environment for fundraising.
• Actively seek opportunities to generate news and media attention about WFP’s operation and the issues relating to food security and Zero Hunger.
• Pursue interviews with national and international media news agencies covering television, print, radio and digital media. Develop strong working relationships with news agencies covering Nigeria.
• Maintain and develop a contact list of journalists and news agencies.
• Manage the flow of news/information about WFP’s work to the media, ensuring reputational risks are identified and managed.
• Generate and/or facilitate the production of donor specific visibility content including, text, photos, and videos for use across a range of platforms to support global and country fundraising activities.
• Coordinate and prepare accurate and timely reporting on communications activities that enables informed decision-making, evaluation of objectives and consistency of information.
• Build capacity of WFP staff on all aspects of external relations, providing advice, guidance and training to ensure consistent, quality communications activities that deliver the desired impact.
• Work in close collaboration with UN, news, and media partners to build national awareness and support for food security and Zero Hunger.
• Contribute to preparedness actions, providing technical recommendations and guidance and monitoring the management of communications specific risks.
• Manage digital and social media platforms used for official purposes with approved content, in coordination with the Supervisor.
• Maintain a social media calendar and content plans; develop content themes according to the calendar; ensure key deadlines are met for the dissemination of time-sensitive content.
• Identify key brand-building moments to engage audiences and create authentic and positive interaction with followers.
• Others as required, including contribution to the Emergency Preparedness and Response Plans (EPRP), Annual Performance Plans (APP) and Risk Mitigations among others.

Education, Desired Experiences, Standard Minimum Academic Qualifications

• Advanced University Degree in Journalism, International Relations, Public Relations, Communications or other relevant field, or First University degree with additional years of related work experience and/or trainings/courses.
• A minimum of five years of practical professional (managerial) work experience in communication, print and broadcast media, or interactive digital media. International and national work experience including field work experience. Experience in utilizing specialist communications techniques to enhance functional outputs.
• Demonstrated leadership in managed small teams with related areas of expertise in the delivery of innovative communications projects.
• Demonstrated success in planning and implementing social media campaigns to achieve advocacy goals.
• Ability to translate technical and nuanced information into clear, emotional, and engaging content for broad public audiences.
• Experience in overseeing the development and implementation of social media videos and wider digital strategies. Experience of optimizing video content in these platforms.
• High level of analytical skills, excellent writing skills, communication campaign, Corporate Communications Strategy, Digital Media and ability and experience in the role of a spokesperson.
• Fluency (level C) in English language and Fluency (level C) and the languages of the duty stations. Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or Portuguese (a WFP working language) is an added advantage.
• Background/familiarity with Humanitarian operations

Additional Information:

• This is a fantastic job opportunity for those with a passion and long-term commitment for saving lives and changing lives.

Why Join WFP?

• WFP offers an attractive compensation and benefits package, including basic salary, 30 days’ annual leave, a robust pension plan and medical insurance. In addition to a respectful and inclusive workplace culture in line with WFP People Policy (please refer to the Terms and Conditions section of this vacancy announcement).
• WFP is a 2020 Nobel Peace Prize Laureate.
• WFP offers a highly inclusive, diverse, and multicultural working environment.
• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

Application Closing Date
12th September, 2024 at 23:59-GMT+01:00 (West Africa Standard Time).

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.