Job Vacancies @ Mercy Corps Nigeria – 6 Positions

Mercy Corps is a leading global organization that works in 40 countries around the world to alleviate suffering, poverty and oppression by helping people build secure, productive and just communities. Since 2012, Mercy Corps has worked to tackle Nigeria’s complex and evolving needs through a range of dynamic, multi-sector programs. In Nigeria, Mercy Corps is addressing the immediate humanitarian needs of vulnerable communities; enabling conflict-affected populations to transform from relief to resilience using market-driven approaches; and supporting community-led peace-building efforts.

We are recruiting to fill the following positions below:

1.) Enumerator
2.) Human Resources Manager
3.) WASH Engineer
4.) Nutrition Program Officer
5.) Deputy Human Resources Manager
6.) Senior Human Resource Officer

Job Title: Enumerator

Location: Rubochi and Kaida, Abuja (FCT)
Employment Type: Volunteer

Program / Department Summary
Background:

• The Community-owned Renewable Electrification (CORE) project is a 14 month project working closely with the Rural Electrification Agency (REA) Nigeria and other key stakeholders to create a sustainable and scalable framework for rural electrification.
• Through the creation of Rural Electrification and Utility Cooperatives (REUCS), REA is leading efforts to tackle the critical challenge of improving access to electricity in unserved and underserved communities across the country.
• Led by Mercy Corps—Energy 4 Impact (MC) and 2 other consortium partners, i.e., local partner Murty International and the Kigali Collaborative Research Centre (KCRC), the consortium is working in concert to deliver outputs that align with each partner’s core strengths as leaders in the energy sector.

Essential Job Functions for the enumerators

• The data collection enumerators will be engaged primarily to support Mercy Corps and Kigali Collaborative Research Centre (KCRC) in the tasks related to assessing REUCS Unit’s monitoring frameworks against the development needs of the communities and related appropriate operational frameworks.

The task will include (but not be limited to):

• Attend a compulsory one-day enumerator training session.
• Carrying out data collection from respondents in FCT Rubochi and Kaida within the specific identified areas of operation.
• Processing the data by typing and submitting via the data collection tool provided on a daily basis.
• Attending and actively participating in team meetings, feedback sessions, or general information update sessions.
• Carry out the exercise strictly within the provided timelines as indicated in this SOW.
• Observing strict accuracy in data collection and entry.

Enumerator deliverables

• The enumerators will be expected to produce clear and measurable deliverables that will demonstrate successful completion of the assigned tasks and serve as the basis upon which payment will be made. These are
• Accurate daily data submissions through the designated collection tool.
• Verified attendance and participation in daily team meetings, feedback sessions, and information updates. Within these meetings, the enumerators will be expected to share community insights and feedback notes highlighting operational challenges or observations for the day.
• Timely completion of assigned tasks strictly within the agreed schedules and timelines.
• Quality-assured datasets reflecting adherence to accuracy standards and corrections made when flagged.

Sample size:

• The survey is expected to reach 400 respondents in FCT Rubochi and 300 respondents in Kaida. Hence, each enumerator will be expected to reach 20 respondents per day while at Rubochi and 19 interviews per day while in Kaida.

Influence & Representation:

• The enumerators will be expected to represent the interests of CORE and those of the respondents, as will be outlined in the training. The respondents will also be expected to communicate effectively to ensure that the overall project targets are met.

Security:

• The enumerators will be expected to ensure compliance with security procedures and policies as determined by the team leadership.

Ethical Considerations:

• Enumerators must strictly:
• Adhere to informed consent procedures
• Respect confidentiality and data protection protocols
• Avoid coercion, bias, or leading respondents
• Engage participants with cultural sensitivity

Qualifications and Requirements

• Applicants should possess a minimum of a B.Sc./HND, OND, NCE, or equivalent qualifications.
• The Enumerator should have basic assessment skills in data collection, preferably in mobile data collection.
• The Enumerator should have basic skills in operating an Android
• The Enumerator must be able to read, write and speak fluently in English language and
• The Enumerator should have basic assessment and observation skills in data
• The Enumerator must have good interpersonal and communication skills with the ability to communicate in the local language in the community (preferably Hausa, and any other Local Language)
• Must be flexible to work and available to respond to comments and questions in a timely and appropriate manner.
• High regard for cultural norms and
• Demonstrate patience and good leadership
• Willing to learn new things and volunteer

Criteria:

• Fluency in English, Hausa, and an additional local language will be assessed.
• Demonstrate good reading and translation skills.
• Good typing and data entry ability.
• Level of education will be taken into consideration.
• Previous experience as an enumerator or similar role will be considered.

Accountability:
Supervisory Responsibility: None
Reports directly to the Monitoring and Evaluation Manager at Mercy Corps
Works Directly with: MEL Manager from Mercy Corps and Lead Researcher from KCRC

Terms of Engagement:

• Duration of Engagement: This position is for a period of ten (10) days. This entails 9 days of data collection and a compulsory one day to sit in a training. However, the enumerator will only be remunerated for the data collection days.

Working Hours:

• The Data Collection Enumerator will be required to carry out data collection 9 days, 8 hours per workday.

General Conditions:

• The enumerator is not a Mercy Corps employee and will not, as such, be entitled to any benefits or compensation outside the daily stipends.
• The Enumerator shall not disclose any confidential information to third parties without prior written consent.
• The contract can be terminated by either party with one (1) day's notice. Mercy Corps reserves the right to terminate the contract without notice if the enumerator violates any of Mercy Corps’ standard operating procedures or for disciplinary measures.

Payment of Services

• Mercy Corps will pay the sum of NGN 20,000 daily for each day of work (subject to withholding tax).
• Payment will be done on a monthly basis after all the appropriate documentation is completed by the Enumerator.

Application Closing Date
20th March, 2026.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Human Resources Manager

Location: Maiduguri, Borno
Employment Type: Full-time
Position Status: Interim, Regular
Reports Directly To: Senior HR Manager
Risk Level: 3

Program / Department Summary

• Mercy Corps has been present in Nigeria since 2012, focusing its interventions on humanitarian assistance, economic development, and conflict mitigation. With the ongoing insurgency in Northeast Nigeria causing the displacement of millions of individuals, Mercy Corps started its humanitarian response in 2014 to address the rising humanitarian needs. As the crisis has persisted, Mercy Corps’ strategy has also expanded to address the root causes of the conflict and seek to build the long-term resilience of communities with integrated programs focusing on governance, the recovery of markets and livelihoods, social cohesion and social protection, youth empowerment, and local conflict management.
• The Human Resource Department is responsible for providing effective HR policies, procedures, and people- friendly guidelines and support within Mercy Corps Nigeria. This includes but is not limited to: Talent Acquisition & Development; employee engagement coordination; countrywide training & learning management; compensation & benefits administration; performance management oversight; disciplinary & grievance handling; staff data management; staff disengagement management; and 3rd party service provision management (HMO, Group Life, etc.).

General Position Summary

• The Human Resources Manager will manage the human resource operations function in the Northeast of all the Mercy Corps offices in Maiduguri, Borno State, Nigeria, under the leadership of the HR Lead. S/he will assist the HR Lead in the achievement of MC program objectives with the facilitation of recruitment, remuneration, and staff development issues in Human Resources Development.

Essential Job Responsibilities

• The roles and responsibilities of the Deputy HR Manager include, but are not limited to:

Strategy & Vision  20%:

• Support the HR Lead in the successful implementation, adherence, and common understanding of recruitment guidelines in all MCN offices.
• Implement Mercy Corps HR systems and provide professional advice and coaching to team leads, staff, and partners on daily HR issues.
• Collaborate with the HR Lead to establish an annual HR work plan, set priorities, monitor work progress, and ensure results are achieved according to schedule and set standards.
• Take the lead in conducting comprehensive training and professional development needs assessment and analysis, and ensure the provision of focused and precise development programs for Mercy Corps staff and partners.

Recruitment, Selection , and Onboarding 40%:

• Ensure the recruitment of national staff adheres to the Mercy Corps recruiting guidelines and is in alignment with Nigerian Labour Law.
• In collaboration with the HR Lead, lead in all MCN recruitment initiatives.
• Ensure all new national staff receive orientation on Mercy Corps Nigeria systems, policies, and procedures.
• Ensure all new hires receive the MC ID card, email, and all relevant documents upon starting their positions. This includes signing job descriptions, contracts, policies, and procedures, especially the National Staff Handbook and Security Manual.
• Ensure newly hired national and expatriate team members are informed and have access to global HR & Ethics guidance, including MC Essentials, Code of Conduct, Security, and all relevant policies, and are alerted to benefits. Continue with support and advice on policies, as required.
• Ensure a positive, equitable, and consistent employment experience for team members in all locations.
• Ensure the up-to-date status of all personnel, recruitment, and other HR dashboards and records.

Human Resource Management 30%:

• Interpret the National Staff Handbook and other HR policies in all MC offices ensuring common understanding and compliance.
• Serve as a link between the HR team and employees by handling questions, interpreting and administering HR policies and procedures, and helping to resolve work-related problems.
• Timely collaboration with field team members to ensure a connection, clear communication, and synergy of HR initiatives and priorities.
• Ensure HR services follow proper methodology and policy application and are well-documented.
• Ensure a positive, equitable, and consistent employment experience for team members in all locations.
• Support in finalizing negotiations and preparing documentation, including remuneration packages attached to offers for new hires in close coordination with the country office HR team attached to offers for new hires, in close coordination with the HR Lead
• Manage all HR tracking systems to ensure compliance and data accuracy.
• Oversee record keeping through personnel files and/HCM database that adheres to required Mercy Corps data management, donor, and local law regulations.
• Work with Snr HRM to ensure full compliance with Mercy Corps Performance Management Systems and Tools.
• Provide team members with information, tools, and resources to improve performance and reach objectives.
• Identify training and development opportunities using staff performance and development plans as a standard, and working with Unit Heads.
• Manage relationships with benefit providers and advocates on behalf of team members to resolve benefit issues.
• Liaise with program managers to ensure country org charts for all functions are updated regularly.
• Maintain confidentiality of all national staff personnel issues, including disciplinary procedures and contracts/pay rates.
• Manage and maintain office/workspaces in such a way that fosters a harmonious work environment that reinforces the Mercy Corps’ culture of innovation, influence, and impact.
• Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
• Ensure all interventions adhere to Mercy Corps’ Gender Policy, Do No Harm principles, and beneficiary accountability standards.

Team Management 10%:

• Ensure prompt and consistent service to Mercy Corps Nigeria team members.
• Encourage the ongoing development of the Human Resources team members.
• Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
• Promote accountability, communicate expectations, and provide regular constructive feedback.
• Supervise, hire, and orient new team members as necessary.
• Contribute to country team-building efforts, help team members identify problem-solving options, and ensure the integration of all team members into relevant decision-making processes.

Security:

• Ensure compliance with security procedures and policies as determined by country leadership.
• Proactively ensure that team members operate in a secure environment and are aware of policies.
• Promote a safe and inclusive work environment that, regardless of the context, is consistent with Mercy Corps’ culture of care.

Organizational Learning:

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient, and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries:

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring, and evaluation of our field projects.
• Team members are expected to conduct themselves professionally and respect local laws, customs, and MC's policies, procedures, and values at all times and in all in-country venues.

Supervisory Responsibility:

• Senior HR Officer, HR Assistant

Works Directly With:

• HR Team, Program Team, Managers, and other hiring managers.

Knowledge and Experience

• A bachelor's degree in business administration, Social Sciences, or other related academic disciplines, and advanced post-graduate qualifications will be an added advantage.
• Membership of an HR professional body with certification is strongly required
• Requires National Youth Service Corps (NYSC) or an exemption.
• Requires at least seven (7) years of progressive HR experience with at least 4 years of similar experience within the INGO sector.
• In-depth knowledge of Nigeria's labor law.
• Highly organized with keen attention to detail and the ability to deal with confidential information discreetly.
• Experience in capacity building and setting frameworks for staff development.
• Strong presentation and communication skills and advanced knowledge of written and spoken English are essential.
• Proficiency in computer applications, including MS Office: Word, Excel, and PowerPoint.
• Knowledge of donor regulations, including DOS, EU, FCDO, etc.
• Ability to work effectively with an ethnically diverse team and in a sensitive environment.
• Fluency in English is required. Fluency in Hausa and any other Nigerian language will be an added advantage.
• Willingness to travel to field offices as may be required.

Success Factors

• The successful Deputy Human Resource Manager will have the ability to multitask, set priorities, and work under tight deadlines within a complex team.
• S/he will demonstrate strong interpersonal and cross-cultural communication skills and be committed to the values and mission of Mercy Corps.
• S/he will take initiative and contribute to team efforts, as well as demonstrate an ability to communicate, assume leadership, and make solid decisions. S/he will possess a demonstrated ability to interact effectively with international and national personnel both in a managerial and training capacity.
• Throughout the relief and development community. S/he will be flexible, resilient, and possess the ability to prioritize and manage multiple tasks simultaneously.

Diversity, Equity & Inclusion:

• Achieving our mission begins with how we build our team and work together.
• Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges.
• We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
• We recognize that diversity and inclusion are a journey, and we are committed to learning, listening, and evolving to become more diverse, equitable, and inclusive than we are today.

Equal Employment Opportunity:

• Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis.
• We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have a sustained global impact.
• We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination based on race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status, or any other protected group in the locations where we work.

Salary
Level 5

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: WASH Engineer

Location: Yobe
Employment Type: Full-time regular employee

General Position Summary

• The WASH Officer – Public Health Promotion will lead the soft component of emergency WASH programming, focusing on hygiene promotion, community engagement, behavior change communication, and disease prevention.
• The role ensures Public Health Promotion activities are community-driven, gender-sensitive, and aligned with humanitarian standards.
• The Officer will supervise assistants and volunteers, coordinate across teams, monitor public health risks, and ensure accountability to affected populations.
• The WASH Officer will ensure effective implementation of activities in line with approved work plans, budgets, and M&E frameworks.

Essential Job Functions
The WASH officer is expected to conduct the following tasks and to produce a comprehensivefieldreport including the following:

• Support procurement of contractors – bids evaluation, duediligence, documentation
• Provide technicalassistancein WASH construction activities including day-to-day monitoring/supervision of all infrastructure construction/rehabilitation works.
• Responsible for day-to-day quality checks and management of infrastructure activities, to ensure compliance and effective use of project resources, and suggesting results-based solutions to theprogram manager
• Preparation ofdesigns and BOQs ofWASH infrastructures
• Support theprogram managerin managing contractors by reviewing progress, measurement of works and ensuring adherence to contractual obligations and organizational policiesandminimumstandards
• Support thetimelyimplementation of project activities per the agreed work schedule.
• Liaisewithgovernmentand WASH stakeholders to ensure compliance with quality standards.
• Collaborate with WASHCOMs tomonitorand inspect the work prior to certification.
• Work closely with the communications team on the documentation and dissemination of lessons learnt, best practices and success stories from the project.
• Attendanceofprogram update meetings and briefings.
• Contribute to the development of weekly/monthly/quarterly project updates/reports.
• Establish and maintain effective program reporting, document filing, monitoring and evaluation systems (to track, analyze and report on results) for both internal and external use.
• Integrate community approaches, gender sensitivity and capacity building into all activities as appropriate.
• Adhere to all MC policies related to security, operations and transport/ logistics information related to programming.

Organizational Learning:

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries:

• Mercy Corps team members are expected to support all efforts toward accountability, specifically
  to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Supervisory Responsibility:

• WASH Assistants and Volunteers.

Accountability:

• Reports Directly To: WASH Technical Manager, with dotted line to Senior Program Manager.
• Works Directly With: All program teams, Operations, and MC beneficiaries.

Success Factors

• The successful candidate will be capable of multi-tasking, rapid decision-making, have initiative, drive and a lot of energy, as well as high emotional intelligence, constructive mentoring skills and proven experience with capacity building.
• S/he will be committed to long-term sustainability and the delivery of high-impact activities at the community level.
• Successful Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and challenging environments, and make effective written and verbal communication a priority.
• Mercy Corps team members represent the agency both during and outside work hours.
• Team members are expected to conduct themselves in a professional manner and respect local laws, customs and Mercy Corps' policies, procedures, and values at all times and in all in-country venues.

Knowledge and Experience

• University Degree in Social Science, Public Health, Environmental Health, Nursing, Engineering, or related field.
• Experience in WASH emergency programming with strong focus on community mobilization.
• Experience conducting hygiene promotion, training, NFI distribution, planning, and reporting.
• Knowledge of behavior change approaches and community engagement methodologies.
• Familiarity with Sphere and WASH Cluster standards.
• Strong understanding of gender, protection, and inclusion in humanitarian work.
• Experience working with NGOs in emergency response settings is desirable.
• Strong written and spoken English required; Arabic and/or local language skills are an asset.
• Ability to travel frequently to remote areas and work under emergency conditions.
• Good interpersonal and communication skills.
• Willingnessto travel frequently to remote field locations.

Application Closing Date
24th March, 2026.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Nutrition Program Officer

Locations: Dikwa and Ngala, Borno
Employment Type: Full-time
Position Status Full-time regular employee
Reports Directly To: Senior Program Officer – Nutrition and Food Assistance
Works Directly With: All program Staffs, M & E teams, MC beneficiaries, MC Partners,

Program / Department Summary

• Mercy Corps Nigeria is preparing to deliver a 24-month assistance and early recovery intervention in line with the Borno State Government Strategic Transformational Initiatives-STIs (2020-2030) and 25-Year Development Framework.
• The nutrition response supports both nutrition-sensitive and specific interventions that contribute to the prevention, detection, and management of malnutrition.
• It largely focuses on filling gaps in Community Management of Acute Malnutrition services i.e., Support community nutrition screening, referral and follow-up of SAM and MAM cases and the treatment of Moderate Acute Malnutrition using the Tom brown supplementary feeding program.
• It will also collaborate with other Nutrition and health Actors to ensure the existence and functionality of the Stabilization Center, Outpatient Therapeutic Program (OTPs) and other Primary health care services.

General Position Summary

• The Nutrition Officer is responsible for overseeing day-to-day implementation of nutrition activities in the BEGE Consortium Program.
• She/he will work closely with other sectors such as MEL, CASH, and Livelihood ensuring smooth project implementation and delivery of program objectives.
• Activities will include Promotion / supporting adoption of recommended maternal and Infant and Young Child nutrition in emergency (MIYCN-E) practices, distribution of Food Vouchers to target participants, food redemption monitoring, regular vendors review meeting, monitoring and supervision of community-level nutrition screening including the rollout of Family Led MUAC approach and as well participation in planned nutrition surveys and assessments.

Essential Job Functions

• Implement all nutrition activities within the work plan and offer technical guidance to the team.
• Support the implementation of nutrition activities and ensure smooth coordination across sectors.
• Ensure that beneficiaries are effectively targeted according to vulnerability criteria.
• Conduct monthly SNA food redemption across communities within the LGA.
• Collaborate with other team members for effective integration between other services like Nutrition, WASH, Protection, and health sector.
• Collaborate with local authorities and other partners to harmonize different efforts for better impact and sustainability.
• Able to learn and update his/ her information or knowledge to adapt to the changing situation and context.
• Provide technical inputs on the execution of the implementation of Food assistance activities in a timely manner.

Program Management:

• Coordinate with other sectors (Cash, Livelihoods, Shelter, MEL, WASH) and support units to ensure activities are conducted within MC policy and with the maximum benefit to the program.
• Provide inputs to the design and implementation of training in any areas related to the program activities for staff, communities, and program beneficiaries.
• Supervise community mobilization and sensitization activities aimed at promoting appropriate Maternal, Infant and Young Child Feeding Practices and Fresh Food Vouchers to improve Household dietary Diversification.
• Regularly monitor and supervise redemption exercise as well as beneficiary targeting.
• Ensures beneficiary complaints mechanisms and Accountability to the Affected Population is addressed in the appropriate way that does not discredit the image of Mercy Corps.
• Spearhead the rollout of the Mother Led MUAC approach i.e., coordinate with community structures and any other key stakeholder, organize necessary materials/ tools required for the training, and lead the training sessions.
• Participate in nutrition assessment and surveys planned in the catchment area.
• Actively participate in area-level nutrition, food security and Health sector meetings.
• Ensure timely submission of quality weekly and monthly nutrition activity reports.
• Regularly monitor and ensure that the nutrition team in the field has the necessary tools (i.e., data collection tools, job aids, IEC materials etc.) and supplies required for quality implementation of planned nutrition activities.
• Maintain filing of all Mercy Corps beneficiaries, and ensure all lists are well captured electronically and manually.
• Facilitate and co-facilitate community meetings, events and training as required.
• Build and maintain good external relationships and coordination with relevant food assistance actors within and out of Maiduguri.
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.
• Coordinate Porridge Mum Approach
• Oversee the IYCF Counsellors
• Any Other duties as assigned.

Team Management:

• Identify technical gaps among staff line managed and in liaison with the line manager provide on the job training and/ support supervision.
• Participate in developing detailed project implementation plan and orient the line managed on agreed actions.

Finance & Compliance Management:

• Ensure compliance with donor and Mercy Corps regulations related to emergency programming.

Influence & Representation:

• Creates and maintain relationships with local health and other authorities to link services with the existing health structure smoothly.
• Always upholds the image and values of Mercy Corps.

Security:

• Ensure compliance with security procedures and policies as determined by country leadership.
• Proactively ensure that team members operate in a secure environment and are aware of policies.

Organizational Learning:

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient, and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries:

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Supervisory Responsibility:

• Transaction monitors
• Community Nutrition Mobilizers.
• CNM Supervisor
• IYCF Counsellor.

Requirements

• Bachelor's Degree in Nutrition, Agriculture or any related discipline.
• 2 years of experience working on the development, implementation, administration and compliance of a field-based international development or humanitarian program; general gender and protection mainstreaming experience & knowledge required.
• At least 1 year of experience implementing Supplementary Nutrition Assistance (fresh and fleshy food and vegetables).
• Experience using voucher modality and knowledge of Nagis platform.
• Experience working with local partners especially market vendors is required.
• Demonstrated strengths in analytical skills, monitoring and evaluation, and report writing.
• Strong interpersonal, intercultural and communication skills.
• Excellent oral and written skills and computer skills.
• Fluency in English and Hausa is required.

Accountability: Success Factors

• The successful candidate will be capable of multi-tasking, rapid decision-making, have initiative, drive, and a lot of energy, as well as high emotional intelligence, constructive mentoring skills and proven experience with capacity building.
• She / he will be committed to long-term program sustainability and the delivery of high-impact activities at the community level.
• Successful Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and challenging environments, and make effective written and verbal communication a priority.
• Mercy Corps team members represent the agency both during and outside work hours.
• Team members are expected to conduct themselves in a professional manner and respect local laws, customs and Mercy Corps' policies, procedures, and values always and in all in-country venues.

Diversity, Equity & Inclusion:

• Achieving our mission begins with how we build our team and work together.
• Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges.
• We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
• We recognize that diversity and inclusion is a journey, and we are committed to learning, listening, and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity:

• Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis.
• We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
• We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all.
• We do not engage in or tolerate discrimination based on race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics:

• Mercy Corps is committed to ensuring that all individuals we encounter through our work, whether team members, community members, program participants or others, are treated with respect and dignity.
• We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC.
• We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members.
• As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to always adhere to the Mercy Corps Code of Conduct Policies and values.
• Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.

Application Closing Date
24th March, 2026.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Deputy Human Resources Manager

Location: Damaturu, Yobe
Employment Type: Full-time
Reports Directly To: Senior HR Manager
Works Directly With: HR Team, Program Team, Managers, and other hiring managers.

General Position Summary

• The Deputy Human Resources Manager will manage the human resources operations function of all the Mercy Corps offices in Yobe State, Nigeria, under the leadership of the HR Lead.
• She / he will assist the HR Lead in the achievement of MC program objectives with the facilitation of recruitment, remuneration, and staff development issues in Human Resources Development.

Essential Job Responsibilities:

• The roles and responsibilities of the Deputy HR Manager include, but are not limited to:

Strategy & Vision 20%:

• Support the implementation of Mercy Corps HR systems and provide professional advice and coaching to team leaders, staff, and partners on daily HR issues.
• Ensure that controls are put in place to allow for transparent and unbiased HR processes and systems.
• Collaborate with the HR Lead to establish an annual HR work plan, set priorities, monitor work progress, and ensure results are achieved according to schedule and set standards.
• Take the lead in conducting comprehensive training and professional development needs assessment and analysis and ensure the provision of focused and precise development programs for Mercy Corps staff and partners.

Recruitment, Selection, and Onboarding 20%:

• Ensure the recruitment of national staff adheres to the Mercy Corps recruiting guidelines and is in alignment with Nigerian Labour Law.
• Work with the HR Team to ensure all new national staff receive orientation on Mercy Corps Nigeria systems, policies, and procedures.
• Work with the HR Designee to ensure all new hires receive the MC ID card, email, and all relevant documents upon starting their positions. This includes signing job descriptions, contracts, policies, and procedures, especially the National Staff Handbook and Security Manual.
• Ensure newly hired national and expatriate team members are informed and have access to global HR & Ethics guidance, including MC Essentials, Code of Conduct, and Security, and all relevant policies, and are alerted to benefits. Continue with support and advice on policies, as required.
• Ensure a positive, equitable, and consistent employment experience for team members at the MCN field office.
• Ensure the up-to-date status of all personnel, recruitment, and other HR dashboards and records.

Human Resource Management 40%:

• Interpret the National Staff Handbook and other HR policies in all MC for Yobe offices, ensuring common understanding and compliance.
• Oversee the management and effectiveness of tracking of annual performance reviews (APRS) submission and capturing of HR country team processing
• Support infinalizingnegotiations and preparingdocumentation,including remuneration packagesattached to offers for new hires in close coordination with the country office HR teamattached to offers for newhires,and theHR Lead
• Serve as a link between the HR team and employees by handling questions, interpreting and administering HR policies and procedures, and helping to resolve work-related problems.
• Timely collaboration with field team members to ensure a connection, clear communication, and synergy of HR initiatives and priorities.
• Ensure HR services follow proper methodology and policy application and are well-documented.
• Ensure a positive, equitable, and consistent employment experience for team members in Yobe State.
• Work with Snr HRM to ensure full compliance with Mercy Corps Performance Management Systems and Tools in Yobe State.
• Provide team members with information, tools, and resources to improve performance and reach objectives.
• Support the implementation of training and development opportunities using staff performance and development plans as a standard, and working with Unit Heads.
• Guide exit procedures and collaborate in ensuring adequate documentation and processing of clearance of terminated employees, as per MC policies and procedures.
• Maintain confidentiality of all national staff personnel issues, including disciplinary procedures and contracts/pay rates.
• Manage and maintain office/workspaces in such a way that fosters a harmonious work environment that reinforces the Mercy Corps’ culture of innovation, influence, and impact.
• Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
• Support in the interventions and adherence to Mercy Corps’ Gender Policy, Do No Harm principles, and beneficiary accountability standards.

HR Compliance and Organization Policy 10%:

• Work withthe HR Lead to implement transparent andappropriate HRpractices, standards/procedures, and policiesin accordance withtheMercy CorpsNigeria Employee Handbook.
• Support withthe reviewof relevant standard operatingprocedures, policies,and manuals as and whenrequired.
• Support the development and implementation of HR initiatives, systems, and policies.

Employee Wellbeing andEngagement 10%:

• Develop and coordinate employeewell-beinginitiatives that promote work-life balance, mental health, and employee resilience.
• Work with the HR Lead to organize wellnessand engagementactivities such as health campaigns,team building events,stress management sessions,recognition programs,and employee support programs.
• Oversee initiatives that improve employee engagement, promote inclusive workplace practices,and strengthen internal communicationtoimpactMercy Corps Nigeria cultureand branding.
• Promote a positive work environment that encourages employee satisfaction and retention.
• Collaborate with management to ensure staff wellbeing is integrated into workplace practices.

Security:

• Ensure compliance with security procedures and policies as determined by country leadership.
• Proactively ensure that team members operate in a secure environment and are aware of policies.
• Promote a safe and inclusive work environment that, regardless of the context, is consistent with Mercy Corps’ culture of care.

Organizational Learning:

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient, and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries:

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring, and evaluation of our field projects.
• Team members are expected to conduct themselves professionally and respect local laws, customs, and MC's policies, procedures, and values at all times and in all in-country venues.

Knowledge and Experience

• A bachelor's degree in business administration, Social Sciences, or other related academic disciplines, and advanced post-graduate qualifications will be an added advantage.
• Membership of an HR professional body with certification is strongly required
• Requires National Youth Service Corps (NYSC) or an exemption.
• Requires at least six (6) years of progressive HR experience with at least 3 years of similar experience within the INGO sector.
• In-depth knowledge of Nigeria's labor law.
• Highly organized with keen attention to detail and the ability to deal with confidential information discreetly.
• Experience in capacity building and setting frameworks for staff development.
• Strong presentation and communication skills and advanced knowledge of written and spoken English are essential.
• Proficiency in computer applications, including MS Office: Word, Excel, and PowerPoint.
• Knowledge of donor regulations, including DOS, EU, FCDO, etc.
• Ability to work effectively with an ethnically diverse team and in a sensitive environment.
• Fluency in English is required. Fluency in Hausa and any other Nigerian language will be an added advantage.

Accountability:
Success Factors:

• The successful Deputy Human Resource Manager will have the ability to multitask, set priorities, and work under tight deadlines within a complex team.
• She/he will demonstrate strong interpersonal and cross-cultural communication skills and be committed to the values and mission of Mercy Corps.
• She /he will take initiative and contribute to team efforts, as well as demonstrate an ability to communicate, assume leadership, and make solid decisions.
• She /he will possess a demonstrated ability to interact effectively with international and national personnel both in a managerial and training capacity.
• Throughout the relief and development community. She /he will be flexible, resilient, and possess the ability to prioritize and manage multiple tasks simultaneously.

Diversity, Equity & Inclusion:

• Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges.
• We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
• We recognize that diversity and inclusion are a journey, and we are committed to learning, listening, and evolving to become more diverse, equitable, and inclusive than we are today.

Equal Employment Opportunity:

• Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis.
• We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have a sustained global impact.
• We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all.
• We do not engage in or tolerate discrimination based on race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status, or any other protected group in the locations where we work.

Application Closing Date
24th March, 2026.

How to Apply
Interested and qualified candidates should:l
Click here to apply online

Job Title: Senior Human Resource Officer

Location: Abuja (FCT)
Employment Type: Full-time
Reports Directly To: HR Manager, Maiduguri
Works Directly With: HR Team, Program Team, Finance, Managers, and other hiring managers.
Position Status: Interim, Regular

Department Summary

• The Human Resource Department is responsible for providing effective HR policies, procedures, and people-friendly guidelines and support within Mercy Corps Nigeria.
• This includes but is not limited to: Talent Acquisition & Development; employee engagement coordination; country wide training & learning management; compensation & benefits administration; performance management oversight; disciplinary & grievance handling; staff data management; staff disengagement management and 3rd party service provision management (HMO, Group Life, etc)

General Position Summary

• The HR Officer will work alongside members of the HR Department and will be responsible for ensuring adherence to HR policies and procedures, recruitment according to Recruiting Guidelines, as well as championing national hiring and national & expatriate onboarding processes.
• S/he will also work with the Deputy HR Manager and HR team to support the Human Resource function across MCN, including employee engagement & management, performance management, employee welfare, and HR project management.
• The successful candidate will work with the Maiduguri team to support office morale, team building, and foster a positive organizational culture

Essential Job Responsibilities
The roles and responsibilities of the Deputy HR Manager include, but are not limited to:

Strategy & Vision:

• Support the HR Lead in the successful implementation, adherence, and common understanding of the National Staff Handbook and other HR Policies in all MCN Offices
• Support the HR Lead to ensure that controls are put in place to allow for transparent and unbiased HR Processes and systems
• Work with the HR Lead to build a strong, collaborative, and motivated office culture in Borno State, arranging team training and team-building initiatives

Human Resource Management

• Execute full lifecycle talent acquisition activities for all level positions in line with the recruitment process and applicable staffing plans for Mercy Corps Nigeria.
• Provide required training to all HR team members, hiring managers, and recruiting stakeholders to ensure a smooth transition to the Application Tracking System (ATS) for assigned MCN offices.
• Ensure effective tracking and monitoring of leave utilization and R&R time off for all Northeast staff where applicable
• Support in finalizing negotiations and preparing documentation, including remuneration packages attached to offers for new hires in accordance with MCN guidelines for assigned MC offices in close coordination with the HR Lead or designee.
• Perform all required references, background, and documentation checks for new hires and discuss results with hiring managers.
• Screen, refer, and maintain a talent pool of external and internal candidates for additional interviews as applicable.
• Ensure effective implementation of the onboarding mechanism and that all team members receive complete orientation.
• Ensure the pre-hire new hire starter pack is ready and run orientation sessions for all hires in Bono State.
• Monitor and ensure completion of all MC Mandatory onboarding, Code of Conduct, and Safeguarding courses.
• Provide a broad range of in-person field HR support, including support in performance management, grievance management, and team engagement.
• Provide periodic follow-on support to the performance development plans for team members in their annual performance reviews.
• Proactively update Deputy HR Manager on staff issues & grievances and feedback.
• Ensure adherence to all MC policies and procedures as outlined in the MC policies and procedure manuals.
• Ensure compliance with donor and Mercy Corps regulations related to emergency programming.
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.

Learning and Development:

• Ensure completion of all required eLearning onboarding and safeguarding courses within one week of hire and encourage full use of Talent Development.
• Conduct training needs assessments (TNA) in collaboration with managers. Coordinate training programs based on identified learning and development needs.
• Oversee the design and delivery of internal learning sessions and workshops.
• Coordinate training logistics, including scheduling, materials, participant communication, and training records.
• Track and evaluate the impact of training programs to ensure continuous improvement.
• Facilitate HR orientation for new starters whilst also providing advisory to the coordination of new hires' induction and orientation phase.
• Oversee that all team members’ information is updated on the HRIS, HR trackers, and databases.
• Manage and update the HRIS and departmental trackers (leave tracker, HCM, recruitment tracker, performance and probation tracker, staff contract end dates)

Employee Wellbeing and Engagement:

• Develop and coordinate employee well-being initiatives that promote work-life balance, mental health, and employee resilience across Mercy Corps offices.
• Work with the HR Lead to organize wellness and engagement activities such as health campaigns, team building events, stress management sessions, recognition programs, and employee support programs.
• Oversee initiatives that improve employee engagement, promote inclusive workplace practices, and strengthen internal communication to impact Mercy Corps Nigeria culture and branding.
• Promote a positive work environment that encourages employee satisfaction and retention.
• Collaborate with management to ensure staff wellbeing is integrated into workplace practices.

Supervisory Responsibility:

• N/A

Accountability to Beneficiaries:

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring, and evaluation of our field projects.
• Team members are expected to conduct themselves professionally and respect local laws, customs, and MC's policies, procedures, and values at all times and in all in-country venues.

Security:

• Ensure compliance with security procedures and policies as determined by country leadership.
• Proactively ensure that team members operate in a secure environment and are aware of policies.
• Promote a safe and inclusive work environment that, regardless of the context, is consistent with Mercy Corps’ culture of care.

Organizational Learning:

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient, and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Knowledge and Experience:

• Bachelor's Degree in HR Management / Administration or relevant field
• Postgraduate qualification, and membership of a professional HR body with certification will be an added advantage.
• 2 - 5 years of professional experience in multiple human resource disciplines, specifically Training and Development, Employee Engagement, and Talent Management.
• Demonstrated understanding and proven experience in staffing and talent planning in humanitarian and development environments.
• In-depth knowledge and experience of the Nigerian Labor Act
• Proficiency in MS Office, internet searching, and applicant tracking systems, and use of social media for sourcing talent.
• Ability to communicate, influence, and solve problems effectively across diverse cultures and geographical distances with sensitivity
• Fluency in English is required. Fluency in Hausa will be an added advantage.

Success Factors:

• The successful Human Resource Officer will have the ability to multitask, set priorities, and work under tight deadlines within a complex team.
• S/he will demonstrate strong interpersonal and cross-cultural communication skills and be committed to the values and mission of Mercy Corps. S/he will take initiative and contribute to team efforts, as well as demonstrate an ability to communicate, assume leadership, and make solid decisions.
• S/he will possess a demonstrated ability to interact effectively with international and national personnel both in a managerial and training capacity.
• Throughout the relief and development community. S/he will be flexible, resilient, and possess the ability to prioritize and manage multiple tasks simultaneously.

Diversity, Equity & Inclusion:

• Achieving our mission begins with how we build our team and work together.
• Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges.
• We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
• We recognize that diversity and inclusion are a journey, and we are committed to learning, listening, and evolving to become more diverse, equitable, and inclusive than we are today.

Equal Employment Opportunity:

• Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have a sustained global impact.
• We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all.
• We do not engage in or tolerate discrimination based on race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status, or any other protected group in the locations where we work.

Safeguarding & Ethics:

• Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity.
• We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme.
• We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members.
• As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times.
• Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.
• As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).

Salary
Level 2.

Application Closing Date
24th March, 2026.

How to Apply
Interested and qualified candidates should:
Click here to apply online