🇳🇬 Job Vacancies @ LifeBank – 9 Positions

LifeBank is a healthcare technology and logistics company that’s in the business of saving lives. We believe that no African should die from a shortage of essential medical products at the hospital level, and we are on a mission to solve this. LifeBank is currently working on the blood shortage problem in Nigeria by connecting hospitals to blood banks, and blood banks to donors. We do this by hosting blood drives and by delivering blood in less than 55 minutes, in a WHO and EU recommended cold-chain, to hospitals.

We are recruiting to fill the following positions below:

1.) Graduate Sales Trainee (x4)
2.) Sales Manager
3.) Customer Service Representative
4.) Graphics Designer & Video Editor
5.) Treasury and Account Payable Officer
6.) Account Receivable Officer

Job Title: Graduate Sales Trainee

Locations: Abuja, Lagos, Oyo and Kano
Employment Type: Full-time

Job Description

• This Sales Trainee program offers a unique opportunity for individuals seeking to kick-start their career in Sales and develop into future leaders within our organization.
• The Medical Sales traineewill undergo comprehensive training and be responsible for promoting LifeBankproducts to hospitals. She / he will build market positionsby identifying, developing and negotiating business relationships that translate into sales. S/he will work to retain and grow the client base of the company, foster client relationships and develop new opportunities for LifeBank'sproducts and services.

Responsibilities

• Work with the marketing and sales lead to prepare and deliver suitable sales pitches, proposals and presentations to prospective LifeBank customers
• Work in line with company policy to achieve set sales targets and outcomes within schedule in assigned territory
• Prepare and follow up on territorial sales forecasts on a weekly and monthly basis.
• Ensure Proper Coverage as per the planned Frequency per customer segment.
• Establish, develop and maintain positive business and customer relationships
• Provide daily call reports as well as weekly and monthly report of sales efforts in marked sales territory
• Regularly follow up with active and signed hospitals to ensure they are using the app and placing orders
• Develop strategies for increasing opportunities to meet and talk to contacts in the medical and healthcare sector;
• Stay informed about the activities of health services in assigned particular area.
• Perform other duties as assigned

Requirements

• BS.c in Biological and Medical Sciences, Sales and Marketing, Business Management or any other related fields.
• 0 - 1yearexperience in direct sales in the Pharma and healthcare industryis a plus
• Good organization skills and results driven
• Highly Self motivated
• Highly analytical with a drive for numbers
• Result-oriented team player with exceptional motivation and interpersonal skills.
• Relationship management skills and openness to feedback
• Excellent selling, communication and negotiation skills.
• Good written and verbal communication skills
• High proficiency in MS Office Suite
• Good initiative, time and stress management skills.
• Field visits to Clients sites at least 4 days in a week.

Personal Attributes:

• Have a deep desire to work in the startup industry
• Sociable and friendly
• Confident and pleasant
• Loves a challenge.

Salary
N120,000 Monthly.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: team@lifebank.ng using the Job Title as the subject of the email.

Job Title: Sales Manager

Location: Benin, Edo
Reports To: Director of Customer Health

Job Description

• The Sales Managerwill be responsible for driving the growth of LifeBank's products and services by engaging with potential clients in hospitals, healthcare institutions, and relevant sectors.
• The Sales Agent’s primary responsibility is to identify, acquire, and build long-term relationships with customers, while also meeting individual and team sales targets.
• The ideal candidate will be a self-motivated, target-driven individual with a passion for healthcare and a strong ability to communicate LifeBank's services effectively to potential clients.

Responsibilities
Customer Acquisition & Account Management:

• Meet with potential clients to understand their needs and offer tailored LifeBank solutions that address their specific challenges in blood, oxygen, Equipment and Consumables Supply.
• Close sales by negotiating terms and conditions, ensuring mutual agreement on service delivery and pricing.
• Develop and maintain relationships with key decision-makers, ensuring customer satisfaction and retention.

Sales Targets & Performance Tracking:

• Achieve individual sales targets and contribute to team sales goals by driving revenue growth.
• Monitor and report on sales activities, including lead conversion, meetings held, and deals closed, in alignment with sales objectives.
• Utilize the CRM system to track prospects, opportunities, and sales pipeline, ensuring accurate reporting and forecasting.

Customer Health Management & Retention:

• Ensure smooth communication between clients and LifeBank’s operations team, addressing any issues or concerns regarding service delivery.
• Foster long-term relationships with clients, ensuring they receive continuous support and satisfaction with LifeBank’s services.
• Coordinate with the operations team to resolve any client issues, ensuring a high level of customer satisfaction and retention.

Requirements

• Education and Qualification: Bachelor's Degree in Business, Sales, Marketing, Healthcare Management, or a related field.
• 2 - 3 years of sales experience, preferably in healthcare, pharmaceuticals, or B2B sales (experience in selling services to hospitals or healthcare providers is a plus).
• Proven track record of achieving sales targets and building customer relationships.

Skills and Competence:

• Ability to present and sell LifeBank's products clearly and persuasively to potential clients.
• Comfortable negotiating terms and closing deals in a competitive market.
• Strong focus on meeting customer needs and providing exceptional service.
• Strong organizational skills with the ability to prioritize tasks and manage multiple accounts simultaneously.
• Comfortable using CRM software (e.g., Salesforce, Zoho), Microsoft Office Suite, and other sales tools.
• Ability to collaborate effectively with other team members and departments to achieve sales and organizational goals.

Personal Attributes:

• High levels of drive and determination, capable of working independently with minimal supervision.
• A results-oriented individual who thrives in a performance-based environment.
• Ability to adapt to changing sales environments and customer needs.
• Honest, transparent, and ethical in dealing with customers and colleagues.
• Able to handle rejection and remain motivated to achieve sales goals.

Salary
N250,000 / Month.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: team@lifebank.ng using the Job Title as the subject of the email.

Job Title: Customer Service Representative 

Location: Lagos
Employment Type: Full-time

Job Summary

• The customer service agent is the first line of contact for LifeBank customers.
• The role will handle incoming and outgoing calls, customer inquiries and provide appropriate solutions within specified time limits.

Responsibilities

• Oversee call center operations to maintain efficiency and effectiveness.
• Complete bi-weekly vendor reconciliations within 24 hours.
• Regularly review and enforce compliance with the unit’s SOPs.
• Prepare weekly schedules for CSAs.
• Conduct QA reviews on all calls received during the week.
• Ensure the accuracy of order details on Lite.
• Reconcile daily cash sales for Lagos and other cities.
• Define and track KPIs for team members.
• Prompt escalation of any issues to the Operations Lead.
• Perform other assigned duties.

Requirements

• Qualifications: B.Sc or HND in Marketing, Mass communication or any related discipline
• 2 - 3 years experience in a similar role with at least one year of leadership experience
• Excellent communication and analytical skills
• A can do personality and willingness to serve.

Salary
N150,000 Monthly.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: team@lifebank.ng using the Job Title as the subject of the email.

Job Title: Graphics Designer & Video Editor

Location: Remote

Job Overview

• TheGraphics Designer & Video Editor is responsible for creating visual assets(creatives, motion graphics, & videos) that effectively communicate LifeBank product offerings, projects, &initiatives, to its customers, & stakeholders.

Roles and Responsibilities

• Collaborate closely with the marketing team to conceptualize and produce visually captivating assets, including creatives, motion graphics, and videos, aimed at effectively communicating LifeBank's product offerings, projects, and initiatives to customers and stakeholders.
• Develop visually engaging motion graphics and video content that align with LifeBank's brand identity and messaging, ensuring consistency and clarity in communication.
• Produce high-quality creatives and visual assets for various communication channels, including social media, websites, presentations, and marketing campaigns, to enhance engagement and promote LifeBank's offerings effectively.
• Collaborate with cross-functional teams to understand project requirements and deliver visual solutions that meet or exceed expectations, while adhering to brand guidelines and project timelines.
• Stay updated with the latest design trends, tools, and techniques to continuously improve the quality and effectiveness of multimedia assets produced for LifeBank.
• Actively participate in brainstorming sessions and creative discussions to generate innovative ideas and concepts for multimedia content that align with LifeBank's objectives and target audience preferences.

Requirements

• Educational Qualifications: BSc or HND in Graphic Design or related fields.
• Qualifications in Visual Design & Video Editing are a great advantage.
• Experience: 2-3 years of proven experience in graphic design with a focus on multimedia content creation.
• Should have a personal laptop.

Skills And Abilities:

• Proficiency in graphic design software such as Adobe Creative Suite (Photoshop, Illustrator, After Effects, Premiere Pro), CorelDraw, and other multimedia tools.
• Strong understanding of visual storytelling principles and techniques.
• Excellent communication and collaboration skills, with the ability to effectively convey ideas and concepts to cross-functional teams.
• Sound experience in video production is an added advantage.
• Personal Attributes:
• Creative mindset with a passion for designing engaging visual content.
• Detail-oriented with a focus on delivering high-quality work.
• Ability to thrive in a fast-paced, dynamic work environment.
• Strong problem-solving skills and ability to adapt to changing priorities.

Salary
N200,000 Monthly.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their Resume & Portfolio (creative & videos) to: team@lifebank.ng using the Job Title as the subject of the mail.

Job Title:Treasury and Account Payable Officer 

Location: Yaba, Lagos

Job Overview

• The Treasury and Accounts Payable Officer will playa key role in managing cash flow and overseeing accounts payable functions within the finance team.
• This position is responsible for ensuring the accurate and timely processing of invoices and payments, while also maintaining the organization’s liquidity by managing cash flow and financial transactions.

Responsibilities

• Monitor and manage the organization's cash position on a daily basis.
• Manage bank accounts, including reconciliations, transfers, and reporting.
• Process and review all incoming invoices and ensure timely payment in accordance with company policies.
• Maintain an organized filing system for invoices and supporting documentation.
• Verify invoice accuracy and resolve any discrepancies with vendors or internal departments.
• Ensure payments are made on time to avoid late fees or supply disruptions.
• Assist in the preparation of monthly and annual financial statements and reports.
• Ensure compliance with internal controls and policies regarding treasury and accounts payable functions.
• Collaborate with other members of the finance team to support day to day operations and special projects as needed.
• Stay up to date with changes in financial regulations and best practices to ensure compliance and efficiency.

Requirements

• Candidates should possess a B.Sc Degree in Accounting or other Finance related disciplines
• Must have 3-4 years of experience.
• Good Communications, Analytical skills, Critical thinking
• Must have good administrative and organization skills, the use of Microsoft office and other accounting softwares.

Salary
N350,000 / Month (Gross).

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their Resume to: team@lifebank.ng using the Job Title and location as the subject of the mail.

Job Title: Account Receivable Officer

Location: Yaba, Lagos

Job Description

• The Accounts Receivable Officer is responsible for proactively managing the Accounts Receivable process, including the management of debtors, invoicing, account management, collections, and the provision of information to the business as required to support collections.

Responsibilities

• Perform monthly bank reconciliations to ensure accuracy and completeness of financial records.
• Manage receivables collection process, including invoicing clients, tracking payments, and following up on overdue accounts.
• Prepare documentation and assist with tax fillings,ensuring compliance with local regulations and deadlines.
• Maintain accurate manual and electronic filing systems for invoices,receipts and other financial documents.
• Assist in financial reporting processes, including preparation of revenue reports
• Collaborate with other members of the finance team to support day to day operations and special projects as needed.
• Stay up to date with changes in financial regulations and best practices to ensure compliance and efficiency.

Requirements

• B.Sc Degree in Accounting or other finance related disciplines
• 3 -4 years of experience.
• Good Communications, Analytical skills, Critical thinking, Have good administrative and organization skills, the use of Microsoft office and other accounting softwares.

Salary
N350,000 Monthly.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their Resumes to: team@lifebank.ng using the Job Title and location as the subject of the mail.