Ongoing Customer Service Job Openings In Nigeria (18/04/2021) – 15 Positions
Below is a list of current customer service job vacancies across Nigeria:
1.) Customer Compliance Associate - Flutterwave
2.) Customer Service Officer - Talents and Skills Africa Consulting
3.) Social Media & Customer Care Representative - Damos Wellness Empire Limited
4.) Customer Care / Case Manager - Eviction Option
5.) Customer Care & Admin - Homeset Furniture
6.) Front Desk / Customer Service Representative - Dominion Consulting Nigeria
7.) Customer Support Specialist - Tijmaf Innovation Services
8.) Customer Care Personnel - Max International
9.) Customer Address Verification (CAV) Riders - Polaris Digitech Limited
10.) Customer Engineer - Microsoft Nigeria
11.) Front Desk Executive - Le Treda
12.) Front Desk Officer - MeritAbode Nigeria Limited
13.) Graduate Front Desk Officer - AB Microfinance Bank Nigeria
14.) Front Desk Officer - Ladkem Eye Hospital
15.) Front Desk / Customer Relation Officer - LMU Concrete & Blocks
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See job details and how to apply below.
1.) Customer Compliance Associate - Flutterwave
Flutterwave was founded on the principle that every African must be able to participate and thrive in the global economy. To achieve this objective, we have built a trusted payment infrastructure that allows consumers and businesses (African and International) make and receive payments in a convenient border-less manner.
We are recruiting to fill the position below:
Job Title: Customer Compliance Associate
Location: Lagos
Job Type: Ful Time
About the Customer Compliance Associate Role
- Flutterwave is looking for a Customer Compliance Associate. This role will primarily be responsible for ensuring that all Know Your Customer (KYC) processes and procedures are in line with regulatory requirements and determining course of action with Customer Compliance Lead.
Responsibilities
Responsibilities include; but not limited to:
- Review of Merchants KYC documents at the point of onboarding and during the course of the relationship to ensure all KYC documents are in place;
- Ensure all KYC processes and procedures are in line with regulatory requirements and the guidelines outlined in the Flutterwave’s KYC policy;
- Conduct customer due diligence;
- Conduct gap analysis and identify key KYC risks and recommend corresponding mitigants;
- Provide KYC advisory to other business teams;
- Assist with other duties as assigned by the Customer Compliance Lead/Chief Compliance Officer.
Skills and attributes for success
- Bachelors degree or equivalent experience required;
- Knowledge in KYC domain with preferably 1.5- 2 years of work experience in KYC related roles;
- Exceptional attention to detail, very good written and verbal communication skills;
- Solid analytical skills with experience conducting research and creating reports;
- Excellent PC proficiency, including MS Office applications;
- Strong work ethics and able to work in a fast paced environment.
- Eligibility to work in Nigeria without sponsorship required
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
2.) Customer Service Officer - Talents and Skills Africa Consulting
Talents and Skills Africa Consulting is a leading HR outsourcing and business support solutions provider in Nigeria providing a comprehensive range of outsourcing services from People Outsourcing to Business Process Outsourcing.
We are recruiting to fill the position below:
Job Title: Customer Service Officer
Location: Lagos
Employment Type: Full-time
Job Descriptions
- Manage large amounts of incoming phone calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customers through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
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Educational Requirements / Qualifications
- A degree in any relevant / related discipline
- Mininum of 2 years work experience in Customer support role.
Job Requirements:
- Proven customer support experience or experience as a Client Service Representative
- Smart professional with good knowledge of Microsoft office suite
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
Application Closing Date
13th May, 2021.
How to Apply
Interested and qualified candidates should send their Applications to:
info@talentsandskills.net copying
with subject as stated above.
3.) Social Media & Customer Care Representative - Damos Wellness Empire Limited
Damos Wellness Empire Limited is recruiting to fill the position of:
Job Title: Social Media & Customer Care Representative
Location: Ikorodu, Lagos
Job Description
- The Role should be ready to work and attend to chats / phone calls at all times,
- Must have basic computer knowledge and ability to navigate the internet
Requirements
- Candidates should possess OND / HND / BSc qualification
- Must be honest and brilliant
- Must reside in Ikorodu, Lagos
Salary
N35,000 - N50,000 monthly
Application Closing Date
23rd April, 2021
How to Apply
Interested and qualified candidates should send their CV to:
damoswellness empirelimited@gmail.com
using the Job Title as subject of the email.
4.) Customer Care / Case Manager - Eviction Option
Eviction Option - We help eliminate evictions, bad credit, and bankruptcy. So you can get approved! Our Apartment Guarantee Option allows you to rent any Apt even if you have negative marks on your rental history.
We are recruiting to fill the position below:
Job Title: Customer Care / Case Manager
Location: Ikeja, Lagos
Employment Type: Contract
Job Description
- Must be able to clearly and proficiently speak English
- As a Customer Service Case manager you will be responsible for
- Receiving and placing phone calls to potential clients to explain service
- Emailing required service documents to clients - Keeping clients updated on their accounts
- Processing clients applications
- Submitted clients documents to Landlord/Leasing Office
- Communicate with leasing office/Landlord on behalf of clients via email.
- This position is very unique and you will receive extensive and continuous training until you feel comfortable working on your own.
Qualifications
- Candidates should possess a Bachelor's degree with 2 - 5 years work experience.
Work Hours:
- 10 am to 5 pm Eastern Standard Time.
Salary
N170,000 monthly.
Application Closing Date
1st May, 2021.
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Method of Application
Interested and qualified candidates should send their CV to:
using the "Job Title" as the subject of the email.
Note: You will only assist clients in the US.
5.) Customer Care & Admin - Homeset Furniture
Homeset Furniture is recruiting to fill the position below:
Job Title: Customer Care & Admin
Location: Ikeja, Lagos
Employment Type: Full-time
Key Performance
- Live in or around Ikeja environs (Very Important)
- Customer Care
- Office Administration
- Be social media Swavvy e.g Instagram and WhatsApp chat experience
Requirements
- Candidates should possess a Bachelor's Degree qualification with at least 1 year work experience.
Salary
N35,000 - N40,000 / month.
Application Closing Date
10th June, 2021.
Method of Application
Interested and qualified candidates should send their CV to: 08080189434 on WhatsApp.
Note: Qualified candidates will be contacted
6.) Front Desk / Customer Service Representative - Dominion Consulting Nigeria
Dominion Consulting - We are a top Management Consulting, Human Resource, Startup Consulting, Branding and Accounting firm with a vision to growing a global business and building effective and result-oriented people in the workplace. Our multi-disciplinary approach with practical industry knowledge help businesses grow both within and outside Africa.
Over the years, Dominion Consulting has assisted industry leaders in Oil and Gas, Travel, Finance, Edutech, Insurance, Healthcare, and Hospitality to find the right hire/ talent, brand, provide advisory services, solve business issues in a timely and cost effective manner. We help empower people and businesses alike on a global basis, through the provision of optimally tailored solutions that are targeted to business excellence.
We are currently seeking talented staff on behalf of our client to fill the position below:
Job Title: Front Desk / Customer Service Representative
Location: Magodo, Lagos
Job Description
- Serves as the first point of contact for the company.
- Greet, communicate with, and welcome guests.
- Maintain record of visitors/guests.
- Take reservations over the phone and schedule meeting where necessary.
- Answer incoming calls and direct the calls when needed.
- Answer customers questions and ensure that their complaints are addressed.
Requirements
- A minimum of OND in any related field
- Basic computer knowledge.
- Excellent customer service skills
- Ability to multi task
- Attention to details.
- Excellent communication skills.
- Amazing Interpersonal Skill
- Good time management skill
Salary
N40,000 monthly
Application Closing Date
21st April, 2021.
How to Apply
Interested and qualified candidates should forward their CV to:
using the Job Title as the subject of the mail.
Note
- All CVs must be in PDF format.
- Qualified and shortlisted candidates will be contacted for interview via email and SMS.
7.) Customer Support Specialist - Tijmaf Innovation Services
Tijmaf Innovation Services is a business management firm, majorly into ICT Education, Installation and Consulting services.
We are recruiting to fill the position below:
Job Title: Customer Support Specialist
Locations: Kaduna, Osun
Responsibilities
- Respond to customer queries in a timely and accurate way, via phone, email or chat
- Identify customer needs and help customers use specific features
- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
- Update our internal databases with information about technical issues and useful discussions with customers
- Monitor customer complaints on social media and reach out to provide assistance
- Share feature requests and effective workarounds with team members
- Inform customers about new features and functionalities
- Follow up with customers to ensure their technical issues are resolved
- Gather customer feedback and share with our Product, Sales and Marketing teams
- Assist in training junior Customer Support Representatives
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Requirements
- BSc in Information Technology or relevant field.
- 1-5 years work experience.
- Experience using help desk software and remote support tools
- Excellent communication and problem-solving skills
- Multi-tasking abilities
- Patience when handling tough cases
Application Closing Date
29th April, 2021.
How to Apply
Interested and qualified candidates should forward their CV to:
using the "Job Title" as the subject of your mail.
8.) Customer Care Personnel - Max International
Max International is recruiting qualified candidates to fill the postion below:
Job Title: Customer Care Personnel
Location: Lekki, Lagos
Employment Type: Full-time
Job Description
- Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns
- Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
- Update customer information in the customer service database during and after each call
- Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
- Impact the company's bottom line by problem solving and turning frustrated clients into repeat customers.
Requirements
- Candidates should possess a Bachelor's degree with 3 - 6 years work experience.
Salary
N50,000 - N60,000 monthly.
Application Closing Date
8th June, 2021.
Method of Application
Interested and qualified candidates should send their CV to:
using the "Job Title" as the subject of the email.
9.) Customer Address Verification (CAV) Riders - Polaris Digitech Limited
Polaris Digitech Limited is a Location Intelligence firm, providing data, software and decision support services to fulfill its client’s strategies and management needs through the development and deployment of Geographic Information Systems (GIS).
We are recruiting to fill the position below:
Job Title: Customer Address Verification (CAV) Rider
Locations: Lagos (Ikeja) and Ogun (Sango-Ijoko)
Employment Type: Contract
Job Description
- Verification of expected customer’s addresses using an installed Application (AMP)
- Submission of verified customer’s addresses within the stipulated turnaround time (TAT)
- Ensure accurate data on customer addresses verified.
Requirements
- Minimum of an OND in any discipline or its equivalent
- Good Interpersonal skills
- Excellent Knowledge of Lagos / Ogun road network
- Must possess an Android phone and ability to use effectively
- Possession of a motorbike and ability to ride is an added advantage
- Candidate must reside in either Ikeja,sango Ota, Ijoko or Alagbado
Application Closing Date
23rd April, 2021.
Method of Application
Interested and qualified candidate should:
Click here to apply online
10.) Customer Engineer - Microsoft Nigeria
Microsoft Corporation is an American multinational technology company with headquarters in Redmond, Washington. It develops, manufactures, licenses, supports, and sells computer software, consumer electronics, personal computers, and related services. Its best known software products are the Microsoft Windows line of operating systems, the Microsoft Office suite, and the Internet Explorer and Edge web browsers.
At Microsoft our mission and values are to help people and businesses throughout the world realize their full potential.
We are recruiting to fill the position below:
Job Title: Customer Engineer
Job number: 1021031
Location: Nigeria
Travel: 25-50 %
Profession: Customer Success
Role type: Individual Contributor
Employment type: Full-Time
Job Description
Customer Success:
- Microsoft aspires to help our customers achieve their own digital transformation, leveraging the power of Microsoft Cloud solutions and support offerings. To this end, Microsoft invests in a dedicated Customer Success team that will help Microsoft customers successfully realize their business outcomes.
- Customer Engineers (CEs) are deep technical advisors supporting Enterprise customers to deliver unique value by removing blockers to consumption within their given Solution Area. CEs provide technical support including risk assessments and tuning to operate and optimize a customer’s cloud or on-premise environment.
- The Customer Engineer provides support delivery services as well as technical readiness through a Customer’s Support contract via dispatch by the account team. Customer Engineer services can be delivered either remotely or on-premises
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Responsibilities
Support Management - 50%:
- Participate in proactive account management, spot performance issues, analyze problems, develop solutions to meet customer needs, represent them.
- Provides the most effective method of service delivery by analyzing trends and common themes across customers.
- Create deliverables to address common customer needs & support mobile-first, cloud-first strategy, share intellectual property with others.
- Engages in strategic service delivery planning, in partnership with the virtual account team (VAT), to strengthen targeted customer relationships.
- Gathers customer impressions of products and services and integrates this feedback into decision making.
- Seeks information about the underlying needs of customers.
- Allocates and aligns resources to optimize the customer experience.
- Develops and communicates realistic performance goals and standards.
- Builds plans that consider potential obstacles and immediate and long-term consequences.
- Demonstrates expertise in a specific solution, or several products, feature functions, or services.
- Provides stakeholder assistance throughout deployment to avoid/resolve technical issues.
Support Execution - Deliver Results through Teamwork & Optimizing Business Results - 25%:
- Seeks opportunities to drive Customer Success business results by collaborating with multiple team members.
- Identifies opportunities to articulate business value and grow customer/partner relationships in alignment with Customer Success business priorities and stakeholder management principles.
- Provides and drives actionable feedback across groups about the customer/partner experience and competitor threats.
- Modifies existing intellectual property (IP) or, where applicable, creates new content.
- Seeks opportunities to drive Customer Success business results by collaborating with multiple team members.
Leadership and Growing the Business - 25%:
- Consistently apply "lessons learned", model personal accountability & teamwork.
- Demonstrates an understanding of his or her role and contribution to customer/partner change management and adoption initiatives.
- Understands customer/partner requirements and can map the adoption and optimization of Microsoft technology solutions accordingly.
- Drives and Supports innovation focusing on industry solutions and customer business outcomes on the Microsoft platform.
- Contribute & participate with meetings to articulate Premier offerings to all customers; share knowledge thru communities, adapt for customers.
- Cultivates relationships, credibility, and loyalty with customers and partners intentionally by sharing relevant business expertise.
- Demonstrated Self Learner
Education
- Bachelor's degree in Computer Science, Information Technology, Engineer or related field preferred
Experiences:
- Prior work experience in a support position within a software engineering and/or professional services company.
- 5+ year in a support position with proven customer facing exposure.
- Knowledge of Azure cloud services
- General Knowledge of competitive cloud services- desired
Technical (Required):
- Customer Support and troubleshooting experience on Azure Development Stack: App Services, App Insights, Kubernetes Services, Containers. (Required)
- Proven experience of ALM and DevOps Practice including CI/CD and Automation in any tool. (Required)
- Application development & debugging experience with: .NET Framework and .NET Core, or any other modern technology. (Required)
- Customer Support and troubleshooting experience in Internet Information Services (IIS). (Preferred)
- Understanding of programming concepts such as call stacks, threading, synchronization, performance-related concepts and debugging. (Preferred)
- Experience on OSS stack (ie Java, Node.JS, Kafka.. )(Preferred)
- Excellent problem solving and troubleshooting skills, an ability to use various data collection tools and methodologies to analyze problems, determine root cause and develop solutions. (Preferred)
Qualifications
Experiences Required: Education, Key Experiences, Skills and Knowledge:
- Analytical Problem Solving
- Building Customer/Partner Relationships
- Product & Technology Expertise
- Leadership
- Value Selling
- Years’ Experience: 3 in systems development, network operations, software support, IT consulting
- Bachelor’s Degree (B.S./B.A.) or equivalent
- English Fluent required
Experience in one or more of these areas desirable:
- Deep experience, developing and troubleshooting with Open Source technologies.
- Experience designing and building Microservices.
- Experience with Git.
- Experience writing Infrastructure as a Code.
- Experience designing and building Power Platform Applications.
Benefits and Perks
Benefits / perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work:
- Industry leading healthcare
- Savings and investments
- Giving programs
- Educational resources
- Maternity and paternity leave
- Opportunities to network and connect
- Discounts on products and services
- Generous time away
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Note: Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
11.) Front Desk Executive - Le Treda
Le Treda - Our client is a modern and progressive next generation Funeral Services provider offering innovative services across Nigeria and beyond. It has built a strong reputation as a leader in the Nigerian Funeral Industry. With core values of excellence, compassion and integrity, the company has a pioneering spirit and continuously strive to improve on the traditions of previous generations. Serving humanity is a foundation principle and the company exists in conjunction with a Memorial Foundation focused on empowering the underprivileged and vulnerable.
We are recruiting to fill the position below:
Job Title: Front Desk Executive
Location: Lagos
Employment Type: Full-time
Job Description
- Team members play a critical role in delivering a 5 star client experience in the course of serving and supporting bereaved families. There are some current openings and if you are up for an adventure, open to working in an environment that can be challenging but rewarding and your skills, experience and attitude align with the requirement below; we would like to hear from you.
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Job Requirements
- Must have previous customer service and administrative experience.
- Good verbal and written communication skills.
- Good numeracy skills.
- Needs to be computer literate.
- Ability to relate with tact and diplomacy.
- Able to work as part of a team.
- Must be a person of integrity.
- Able to deal with clients in a confidential manner.
- Presentable with good manners and carriage.
- Exhibit a sense of professionalism, strong work ethics and willingness to learn.
- Must be highly emphatic and sensitive.
- Ability to work well under pressure.
- Applicant must live close to Yaba/Alagomeji Axis.
Salary
N50,000 monthly.
Application Closing Date
30th April, 2021.
How to Apply
Interested and qualified candidates should forward their updated CV to:
using the job Title as the subject mail.
12.) Front Desk Officer - MeritAbode Nigeria Limited
Meritabode is a real estate company that specializes in sites and services-sales of plots of land, construction of affordable housing estate development in Nigeria.
We are recruiting to fill the position below:
Job Title: Front Desk Officer
Location: Ikeja, Lagos
Employment Type: Full-time
Job Description
- Greet guests and provide them with superb customer service.
- Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
- Answer all client questions and incoming calls.
- Redirect phone calls to the appropriate department and take down messages.
- Accept all letters and packages, and distribute them to their appropriate departments.
- Monitor, organize and forward emails.
- Track and request for office equipment and supplies.
- Maintain records and files.
Requirements
- Candidates should possess a Bachelor's Degree, HND, OND qualification with 1 - 2 years experience.
Application Closing Date
30th April, 2021.
Method of Application
Interested and qualified candidates should send their CV to:
using the Job Title as the subject of the email
13.) Graduate Front Desk Officer - AB Microfinance Bank Nigeria
AB Microfinance Bank is a national microfinance bank licensed by the Central Bank of Nigeria (CBN), with its head office in Lagos and branches spread across Lagos, Oyo, Ogun, Ondo and Anambra State.
AB Microfinance Bank Nigeria is committed to its passion of helping to improve the business opportunities of entrepreneurs by availing them of easy access to affordable loans, as well as improve the general financial status of everyone with its deposit accounts. It is a limited liability company duly incorporated in Nigeria under the 2002 Companies and Allied Matters Act, and is regulated by the Central Bank of Nigeria as a fully fledged microfinance bank.
The Bank has an exceptional group of very strong international shareholders committed to the task of improving access to financial services in the country. These shareholders are Access Microfinance Holding AG of Germany, KfW - the German Development Bank, the African Development Bank, and the International Finance Corporation of the World Bank Group. Together, they have an established record of setting up and managing microfinance banks across the African and Asian continents in such countries as Nigeria, Tanzania, Liberia, Zambia, Rwanda, Madagascar, Azerbaijan, Tajikistan,Georgia and Brazil.
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We are recruiting to fill the position below:
Job Title: Front Desk Officer
Location: Aba, Abia
Refcode: FDO/BS/APR/2021
Employment Type: Part-time
Responsibilities
- Welcome customers to the bank; communicating courteously with customers by telephone, email, and in person.
- Attracts potential customers by answering product and service questions; suggesting information about other products and services available to clients.
- Determine and respond to customers enquiries in a professional manner by direct them to the respective workstation or unit where their needs would be served.
- Coordinating loan clients for disbursement according to disbursement schedules.
- Resolves product or service problems by clarifying customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Refer unresolved customer grievances or special requests to designated departments or units for further investigation and follow-up to ensure resolution.
- Directly supervise other admin personnel (cleaners, security guards) for an effective discharge of their duties.
- Organize, Sort and distribute incoming mail without delays.
- Ensure that the driver's log book, fuel login sheet, is logged properly and updated.
Requirements
- Minimum educational qualification of OND in any related field
- Good communication and Interpersonal Skills
- Active PC user
- Excellent customer service relation
- Ability to work effectively with minimal supervision
- 1-2 years working experience in any related field would be an added advantage
Application Closing Date
20th April, 2021.
How to Apply
Interested and qualified candidates should:
Click here to apply online
14.) Front Desk Officer - Ladkem Eye Hospital
Ladkem Eye Hospital (A Subsidiary of Ladkem Nigeria Limited with CAC Registration No - RC: 116348) is a specialist hospital, fully registered with Lagos State Private Hospital Registration Authority with Registration Number: LSPHRA/VIII/99/12. The Hospital was founded on the basis of total quality management in eye care delivery services, and has been providing excellent eye care services delivery to Nigerians and Foreigners alike since its inception over twenty years ago.
As one of the health care providers under the National Health Insurance Scheme, we provide secondary health care services in the area of OPHTHALMOLOGY AND OPTOMETRY, and currently have services provision agreement with some Health Maintenance Organization (HMO’s) listed below viz:Premier Medicaid International, Axa-Mansard HMO, Hygeia Health Maintenance Organization, Clearline International Limited, Ives Healthcare,Marina Medical Service Limited, Wellness HMO, Total Health Trust, Novo Health , Avon Health Care Services, Anchor HMO, Rodings HMO, Songhai Health Trust Limited, Leadway Assurance,Havana Specialist Hospital, Avon Medical Services and Mayriamville Medical Centre.
We are recruiting to fill the position below:
Job Title: Front Desk Officer
Location: Lagos
Job Description
- Greeting, welcoming, and attending to customers;
- Ensuring customer’s satisfaction at all times;
- Ensuring the cleanliness of the front office and the general hospital by directing the cleaner as necessary;
- Ensuring the improvement and maintenance of the hospital aesthetics;
- Answer all client questions and incoming calls;
- Accept all letters and packages, and distribute them to their appropriate departments;
- Ensuring adequate supply of visitors’ form, new patient data form, hospital flyer, Hospital account slip etc. at the front office;
- Ensure that the newspapers are stamped and properly arranged;
- Listening to customers complaint and prompt in giving management feedback;
- Knowledge of HMO will be an added advantage;
- Must be proficient in the use of Microsoft Office Suite;
- Must submit both physical and electronic copy of their credentials;
- Must be resident in Surulere or its environs.
Application Closing Date
24th April, 2021.
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Method of Application
Interested and qualified candidates should submit physical copy of their Application Letter, detailed Resume, copy of credentials and valid national identity card as well as two referees’ details and one guarantor’s details to:
The Chief Operating Officer,
Ladkem Eye Hospital,
35, Eric Manuel Crescent,
Off Bode Thomas Street,
Surulere, Lagos State.
Electronic copy should be forwarded to: enquiries@ladkemeyehospital.com using the Job Title as the subject of the email.
Note
- Please note that the resume must contain relevant information such as date of birth, marital status, current place of residence as well as nearest bus stop.
- Candidates who do not meet the above requirements need not apply.
- Only shortlisted candidates will be contacted for interview and shall be required to come along with their original credentials for perusal.
15.) Front Desk / Customer Relation Officer - LMU Concrete & Blocks
LMU Concrete & Blocks provides the highest product quality and service in the construction industry. Our preferred productsprovide municipalities, developers, architects, engineers, contractors, builders and suppliers a wide variety of genuine and excellent construction materials and products. Our employees enjoy LMU as a great place to work as we promote a strong safety culture, where employees take responsibility for their own safety.
In line with our expansion philosophy and program, we are recruiting to fill the position below:
Job Title: Front Desk /Customer Relation Officer
Location: Ibeju, Lagos
Job Type: Full Time
Details
- We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression.
- The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. A customer-oriented approach is essential.
Responsibilities
- Greet and welcome guests.
- Keep updated records and files.
- Answer questions and address complaints.
- Receive letters, packages etc. and distribute them.
- Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
Requirements
- Qualifications: OND / HND / Bachelor Degree
- Experience: 2 years Minimum
- Excellent knowledge of MS Office.
- Proficient in English (oral and written).
- Strong communication and people skills.
- Excellent Customer Service Orientation.
- Good organizational and multi-tasking abilities.
- Familiarity with office machines (e.g., printer etc.)
- Knowledge of office management and basic bookkeeping.
- Proven experience as front desk representative, agent or relevant position.
- Age: Minimum of 24 years
- Female applicant only.
Application Closing Date
25th April, 2021.
How to Apply
Interested and qualified candidates should send their CV to:
using the Job Title as subject of the email.
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