Lagos Business School (LBS) Nigeria Job Vacancies – 3 Positions

Location: Sangotedo Ajah, Lagos
Employment Type: Full-time

Job Description

• You will be responsible for creating and managing a perception of LBS as a world-class brand with in-depth local knowledge of business and management among key stakeholders and also devising marketing strategy for the school.

Essential Duties / Key Job Roles and Responsibilities
include but not limited to the following:

• Generate content for the website and annual report - research and compile news stories and relevant information about the School and Faculty.
• Prepare and issue news releases about achievements, programmes and major school events.
• Create Content and ensure Faculty footprint in the media by sourcing interviews, opinions for editorials, articles etc. - Present (edit) academic information in reader-friendly manner.
• Build and manage relationships with the press. Prepare and issue press invitations to media houses for major school events.
• Monitor news about and related to the school in the media
• Work with the graphic artist to prepare newspaper adverts, in-house flyers and posters for the School’s programmes. Monitor for quality and accuracy of the content.
• Staff newsletter project management - work with the graphic artist to prepare the monthly staff newsletter after researching and compiling stories and relevant information.
• Manage internal communications
• Assist in executing cross-functional projects such as the career fair, alumni exhibitions, graduation ceremonies, etc.
• Manage the store of branded items- procurement, stock management, retrieval, reconciliation, order management
• Manage publications store– stock management, retrieval, order management
• Proofread and edit all publications to be published or circulated to external parties
• Perform a monthly audit on outgoing correspondence
• Manage relationships with and prepare payments for vendors; keep records of all payments made.

Qualification and Experience

• Bachelors’ degree in any discipline (preferably Mass Communication or English)
• Professional Qualification - NIPR, APCON membership
• Should have at least 3-5 years’ experience working in a similar role

Skills Requirements:

• Excellent interpersonal skills and ability to interact at all levels in the organisation.
• Ability to manage multiple projects and work under tight deadlines.
• Self-motivated with a zeal for continuous professional improvement.
• Results-focused, a self-starter, energetic and able to work with minimum supervision
• Business writing, journalistic and administrative skills
• Organisational and planning skills.
• Good knowledge of corporate communication / public relations
• Excellent written and verbal communication skills
• Creative writing skills and conceptualisation

Application Closing Date
28th February, 2021.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Sangotedo Ajah, Lagos
Employment Type: Full-time

Job Description

• You will be responsible for managing the ICT Infrastructure and hardware systems. Implements ICT strategies by managing the Team members, researching and implementing technological strategic solutions.
• Provide 3rd level support, strategic administrative and operational oversight to ensure optimal service delivery to LBS ICT users. Support the implementation of strategic school-wide projects.

Essential Duties / Key Job Roles and Responsibilities
They include but not limited to the following:

• Organize, control and evaluate the ICT Infrastructure and hardware systems.
• Manage the Team members by hand-holding and training them, communicating job expectations and appraising their performance.
• Develop, implement and update ICT policies, processes and procedures.
• Ensure the security of Infrastructure devices, network access, systems and implementation information security and control structures.
• Identify problematic areas and implement strategic solutions in time.
• Preserves assets by implementing disaster recovery, back-up procedures and manages the business continuity management system.
• Research, evaluate and recommend appropriate emerging technologies to endure the ICT infrastructure is future proof and relevant to new changes that affect the school.
• Provide actionable metrics, performance records and reports to the leadership of ICT.
• Acts as key project champion for relevant ICT infrastructure projects.
• Manage the relevant Service Providers / Vendors performance, reporting and contracts.
• Plan and manages the regular reviews of systems and generating reports on efficiencies and improvement areas.
• Manage vendor governance to ensure performance issues are addressed and relationship effectively managed
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; benchmarking state-of-the-art practices; participating in professional societies.
• Drive the adoption and sustenance of international best practices and standards in ICT Service management, ICT security and availability management.

Qualifications and Experience

• A Degree in Computer Science, Computer Engineering, Electrical/Electronic Engineering or related Technology/ Science disciplines.
• An additional postgraduate degree will be an added advantage (Pg.D, MBA, MSC, etc.)
• Minimum 7 - 10 years working experience post-degree working experience in an enterprises or ICT service company, with at least 3 years of managing a Team or Unit.

Professional Qualification:

• Security [CISA, CISM, CISSP, SANs, LPT, CEH, etc.]
• ISO Standards [ISO27001, ISO22301, ISO20000, ISO9001, etc.]
• Network [Cisco - CCNA, CCDA, CCNP, CCiE, etc.];
• Microsoft [MCSE, MCITP, MCTS, etc.];
• Project Management [PMP, PRINCE2, MS Project, etc.]
• Cloud [AWS Certifications, Solutions Architect, EMC, VMware, etc.]
• Operations [ITIL, COBIT, Microsoft Office suite, etc.].

Skills Requirements:

• Good managerial and organizational skills
• Supplier/Vendor relationship management
• A need for accuracy, logic and an ability to communicate complex ideas to others.
• Thorough knowledge of network/systems design, analysis, productivity tools and operating systems
• Deep skills in project planning, change management and time management skills.
• Good and flexible communication, interpersonal and influencing skills.
• Ability to work under pressure and to tight deadlines.
• Conversant with several best practice frameworks and ISO standards.

Application Closing Date
28th February, 2021.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Location: Sangotedo Ajah, Lagos
Employment Type: Full-time

Job Description

• To create and manage a sustained positive image of LBS as a world-class brand by professionally communicating and corresponding effectively with varied stakeholders from different cultures.

Essential Duties / Key Job Roles and Responsibilities
The Key Job Roles and Responsibilities include but not limited to the following:

• Providing customers with information on the school’s educational programmes - MBA, EMBA. MMBA, SMP, AMP, CEP, AGMP, OMP, MAP, etc.
• Answering phones professionally from customers across culture and races and giving meaningful and satisfactory feedback, in response to inquiries and complaints.
• Manage large amounts of inbound and outbound calls in a timely manner, routing inbound calls to the appropriate resources, and follow up complicated customer calls where required.
• Identify customers’ needs, clarify information, research every issue, and provide solutions and / or alternatives
• Build sustainable relationships and engage customers by taking the extra mile.
• Keep records of all conversations in our database in a timely and comprehensible way.
• Have deep programme knowledge and exhibit familiarity with all LBS programme information.
• Ensure customer satisfaction- Actively listen to customers and provide them with solutions that are exactly what they needed
• Handling and resolving all customers complaints; obtaining and evaluating all relevant data to handle complaints and inquiries, and record details of comments, inquiries, complaints, and actions taken.
• Implement all communication policies as it relates to telecommunication and telecommunication devices in the school.
• Completing call notes and all call records and reports as necessary and updating information in the google drive and other database in use.
• Manage relationships with and prepare payments for communication vendors; keep records of all payments made.
• Perform daily / monthly audit on all call channels and other telecommunication devices.
• Assist in any other task assigned

Job Requirements
Qualifications:

• Bachelors’ degree in any discipline (preferably Mass Communication or English)

Experience:

• Should have at least 3 years’ experience working in a similar role

Specific Qualities and Desirable Criteria:

• Commitment to teamwork and supporting others to action organization objectives and continually develop skills in response to changing work demand.
• Proactive and self-motivated individual with excellent cross-cultural communication accent.
• Ability to take initiatives and work with minimal supervision.
• Broad understanding of global standard, with a multinational work experience
• Active commitment to professional development.

Skills Requirements:

• Excellent interpersonal skills, including tact and diplomacy and ability to interact at all levels in the school.
• Ability to manage multiple projects and work under tight deadlines.
• Self-motivated with a zeal for continuous professional improvement.
• Results-focused, a self-starter, fast learner, energetic and able to work with minimum supervision
• Organisational and planning skills.
• Cross-cultural communication skills
• Excellent written and verbal communication skills
• Excellent customer service skills (face to face, by email and on the phone)
• Excellent organizational and time management skills
• Ability to maintain excellent records, including using technology and databases
• IT literate to a high standard, including MS Office packages.
• Excellent attention to details and numeric skills.
• Ability to implement and follow administrative procedures in a thorough and rigorous manner.
• Enquiry handling and ability to explain basic procedure.

Application Closing Date
28th February, 2021.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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