Job Vacancy for Loan Processing Officer at Government Worker Loans Ghana
Responsibilities
- Evaluate credit worthiness by processing loan applications and documentation within specified limits
- Interview applicants to determine financial eligibility and feasibility of granting loans
- Determine all applicable ratios and metrics and set up debt payment plans
- Communicate with clients either to request or to provide information
- Justify decisions (approvals/rejections) and report on them
- Complete loan contracts and counsel clients on policies and restrictions
- Maintain and update client records
- Assess customer needs, explore all options and introduce different loan options
- Go the “extra mile” to build trust relationships, customer loyalty and satisfaction throughout the underwriting process
- Οperate in compliance with laws and regulations and adhere to lending compliance guidelines
Requirements
- Proven working experience as a Loan Officer
- Familiarity with computers and MS Office
- Solid understanding of direct/indirect lending products and practices
- Excellent communication and interpersonal skills
- Customer satisfaction orientation and sales competencies
- Ability to work in a goal oriented environment
- BS degree
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