Job Vacancy at PFI Capital Limited Nigeria - Customer Service Representative

Lagos, Nigeria Posted 4 years ago Posted on Customer Service

PFI Capital Limited is recruiting for Customer Service Representative.

PFI Capital is an Investment Advisory and Asset Management company licensed by the Securities and Exchange Commission as Corporate Investment Advisers and Portfolio/Fund Managers.

Job Title: Customer Service Representative

Location: Lekki Peninsula, Lagos

About the job

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The ideal candidate loves talking to people and proactively solving issues.

Responsibilities

Communicate with customers via all channels
Respond promptly to customers' enquiries
Perform customer verification
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Maintain customer database
Compile reports on overall customer satisfaction.

Qualifications

At least 1 - 2 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work.

Application Closing Date
4th December, 2020.

Method of Application
Interested and qualified candidates should send their CV to: hr@pfi-ltd.com using the "Job Title" as the subject of the email.

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