Editorial Staff August 13, 2022 0 Comments

Job Vacancy @ Addosser Microfinance Bank Limited – Customer Service Officer

Lagos, Nigeria Posted 2 years ago Posted on Customer Service

Addosser Microfinance Bank Limited plays an important role in widening the finance options available to MSMEs by providing finance for their businesses through value added products and services.

Founded in 2008, Addosser Microfinance Bank Limited is one of the leading Microfinance banks in Nigeria offering a broad range of products and services, to serve it’s over 103,000 customers through our four business groups: Retail and Microenterprise Banking, SME Banking, Consumer Banking and Specialized products & investment.

We are recruiting to fill the position below:

Job Title: Customer Service Officer

Location: Lagos
Employment Type: Full-time

Job Description

Providing introductory information to new customers
Ensuring that customers are satisfied with products or services
Following up with clients or customers to check that they’re still satisfied with any service
Letting customers or clients know about additional products or services
Determining the quickest, most effective ways to answer a client’s or customer’s questions
Escalating queries and concerns
Troubleshooting common issues with a product or service

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Required Qualifications, Skills & Experience

OND in Business Administration, Accounting or any numerate disciplines and the Social Sciences.
0 - 2 years work experience.
High computer literacy.
Strong interpersonal and analytical skills.
Good written and oral communication.
Attention to details.
Must not be above 28 years old.
Assertive and self-driven.
Candidate must Live Within Ile - Epo

Application Closing Date
24th August, 2022.

How to Apply
Interested and qualified candidates should send their CV to: careers@addosser.com using the job title as the subject of the mail.

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