Job Vacancies @ United Nations High Commissioner for Refugees (UNHCR) – 3 Positions (Nigeria)

Job ID: 34322
Location: Lagos
Hardship Level: C
Family Location Type: Family

Duties and Qualifications
Organizational Setting and Work Relationships:

• The United Nations High Commissioner for Refugees (UNHCR) is mandated to lead and coordinate international action to protect and assist refugees and other persons of concern.
• Private Sector Partnerships Service (PSP) sits within UNHCR's Division of External Relations (DER) and is responsible for mobilizing resources from the private sector for refugees.
• UNHCR have developed a $1 Billion Private Sector Fundraising Strategy 2018-2025. This strategy focuses on both Individual Giving and Private Sector Partnerships and identifies priority fundraising markets and regions.
• Individual Giving (IG) is targeted at the general public to secure the support of individuals through regular, unrestricted donations, cash appeals and legacies. The aim is to generate both monthly and one-time donations from individuals using various channels and methods including direct mail, face-to-face fundraising, telemarketing, digital fundraising, DRTV and emergency fundraising, with focus on strong donor loyalty and lifetime value.
• The purpose is to maximize the donor base from the individual giving (IG) for UNHCR, those with the ability to provide donations of between $1 to $10.000 per year to UNHCR.
• All UNHCR staff members are accountable to perform their duties as reflected in their job description.
• They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks.
• In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

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Duties

• Contribute to the overall development and implementation of the Private Sector fundraising programme.
• Contribute to embedding digital transformation and supporter experience across all Individual Giving activity in line with the global strategy.
• Effectively manage the donor acquisition programme through several channels, potentially including face-to-face fundraising using both outsourced and in-house methods, digital fundraising, cold direct mail, direct response television and printed media.
• Effectively manage the donor retention and donor development programme through several channels including direct mail, email telemarketing and SMS.
• Co-ordinate fundraising communications and donor acquisition activities during emergency fundraising situations as fast and as effectively as possible and maintain accurate emergency response procedures.
• Contribute to the evolution of the Individual Giving fundraising programme by looking for opportunities to appropriately grow, diversify and utilise new technology.
• Co-ordinate integrated fundraising projects across different departments.
• Work closely with the major donor team to identify and migrate potential major donors.
• Co-ordinate and/or manage relations with partners, media, contractors and suppliers for PSP programmes.
• Co-ordinate and/or manage the PSP donor database ensuring that donor records are kept up to date.  Produce ongoing analysis and monitor PSP campaign results.
• Contribute to donor understanding through ongoing research and analysis, and to implementing segmentation strategies for `one to many¿ marketing activities.
• Monitor all key performance indicators and analysis to support and inform the Individual Giving strategy and its implantation.
• Contribute to the development of National Growth Fund submissions for Individual Giving fundraising to secure funding to increase and develop the donor base.
• Manage and/or oversee the Individual Giving budgets and complete quarterly reports including forecasts, and progress reports as required.
• Keep abreast of UNHCR¿s work globally and communicate relevant information to existing and prospective audiences.
• Perform other related duties that may be required.

Minimum Qualifications
Education & Professional Work Experience:

Years of Experience / Degree Level:

• For P1/NOA 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree

Field(s) of Education:

• Business Administration / Marketing / Political or Social Sciences or other relevant field.

Certificates and/or Licenses:

• Qualifications in fundraising, marketing. (Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience:
Essential:

• Minimum of one year of professional experience in Private Sector Fundraising and in particular Individual Giving.
• Expertise and up-to-date knowledge of donor acquisition channels (Face-to-Face, Digital, Mail and DRTV desirable), donor retention and donor development methods.
• Proven project management skills for integrated fundraising or communications campaigns.
• Proven ability to meet fundraising targets.
• Experience in relationship management with Suppliers and Supporters.
• Proficiency in, and experience working with Microsoft Office.
• Proven ability to deal with multiple tasks/projects.

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Desirable:

• Knowledge of the United Nations and working within the United Nations.
• Experience emergency fundraising, monthly giving, middle level giving and legacy marketing.
• Analytical and creative thinking ability.

Functional Skills:

• CO-Cross-cultural communication
• CO-Drafting and Documentation
• PS-Fundraising-face to face, mass appeal, digital, emergency, DRTV, etc.
• PS-Private sector fundraising and partnerships
• PS-Digital fundraising
• PS-Direct Marketing and Direct Response Fundraising
• (Functional Skills marked with an asterisk* are essential)

Language Requirements:

• For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
• For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
• For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

Position Competencies:

Core Competencies:

• Accountability
• Communication
• Organizational Awareness
• Teamwork & Collaboration
• Commitment to Continuous Learning
• Client & Result Orientation

Managerial Competencies:

• Empowering and Building Trust
• Managing Performance
• Judgement and Decision Making
• Managing Resources

Cross-Functional Competencies:

• Analytical Thinking
• Innovation and Creativity
• Planning and Organizing.

Application Closing Date
22nd March, 2022 at 11:59 pm.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Additional  Information

• Please note that UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing, training or any other fees).
• A written test may be conducted for this position which will be followed by a competency-based interview.
• Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern is subject to proof of vaccination against Covid-19
• All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
• As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
• This is a Standard Job Description for all UNHCR jobs with this job title and grade level.
• The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Job ID: 34319
Location: Takum, Taraba
Hardship Level: D
Family Location Type: Non-Family
Employment Type: Temporary contract for an initial period of one year with no expectancy of extension/renewal

Duties and Qualifications
Organizational Setting and Work Relationships:

• The Driver in the UNHCR Office is normally supervised directly by the Administrative Officer/Associate/Assistant or another staff member when the scale of the Operation so require it.
• Besides driving, the incumbent is responsible for up keep and maintenance of the assigned UNHCR vehicle(s) as per technical guidance and specifications established by the Organisation.
• S/he is required to follow strict instructions and security guidance provided by the supervisor.
• While the basic function of a driver is to drive the official vehicles of UNHCR, s/he may be called upon to perform minor maintenance and repair of UNHCR vehicles.
• The Driver has regular contacts with staff within the UNHCR Office and with others (including Partners, government authorities, etc.) outside UNHCR involving a limited exchange of information.
• All UNHCR staff members are accountable to perform their duties as reflected in their job description.
• They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks.
• In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

Duties

• Drive UNHCR vehicles for the transport of authorized passengers, deliver, and collect documents and other items.
• Meet official personnel at airports or other locations and facilitate immigration and customs formalities as required.
• Perform day-to-day maintenance of the assigned vehicles; check oil, water, battery, brakes, tires, etc. and ensure that the assigned UNHCR vehicles are road or waterway worthy and maintained up to the established security standards.
• Perform minor repairs, arrange for other repairs, and ensure that the vehicle is kept clean.
• Ensure that the steps required by rules and regulations, or other local procedures, are taken in case of involvement in an accident.
• Log official trips, daily mileage, gas consumption, oil changes, greasing, etc.
• Ensure that instructions and security guidance provided by the supervisor and security focal point are strictly followed.
• Ensures valid documentation for passengers, items or cargo in vehicle.
• Perform other related duties as required.

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Minimum Qualifications
Years of Experience / Degree Level:

• For G2D 2 years relevant experience with Completion of Primary Education or High School Diploma or higher

Field(s) of Education:

• Not applicable.

Certificates and/or Licenses:

• *Driving Licences;
• (Certificates and Licenses marked with an asterisk* are essential).

Relevant Job Experience:
Essential:

• Driving licence, knowledge of driving rules and regulations.

Desirable:

• Not specified.

Functional Skills:

• * DV-Driving Rules and Regulations
• DV Basic Vehicle Mechanical Skills;
• (Functional Skills marked with an asterisk* are essential)

Language Requirements:

• For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
• For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
• For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

Eligible Applicants:

• This Job Opening is available to eligible UNHCR staff members and external applicants.

Position Competencies:

• Competencies as defined in Job Profile

Language Requirements:

• Please also note that English is essential for this Job Opening.
• Knowledge of local language is highly desirable to ease communication with the community.

Nature of Position

• The Driver at the UNHCR Field Office, Takum is to be supervised directly by the Senior Administrative Assistant it. Besides driving, the incumbent is responsible for upkeep and maintenance of the assigned UNHCR vehicle as per technical guidance and specifications established by the Organization.
• S/he is required to follow strict instructions and security guidance provided by the supervisor or other responsible staff member.
• While the basic function of a driver is to drive the official vehicles of UNHCR, s/he may be called upon to perform minor maintenance and repair of UNHCR vehicles.
• The Driver has regular contacts with staff within the UNHCR Office and with others (including Partners, government authorities, etc.) outside UNHCR involving a limited exchange of information.
• The office desires to recruit an indigene from this location to fill this function given the politicosocio dynamics in the area.

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Living and Working Conditions

• The UNHCR Field office is in Takum, a small town  in Taraba state just a 5 hoursdrive to Jalingo the state capital.
• Also 8 hours drive to Abuja respectively via road en-routes three major roads (Takum - Katsina ala, Takum - Wukari and Takum - Kashimbila) but with major security concerns.
• Similarly, Takum to Ogoja is 4.0 hrs drive. Takum is a class D (non-family duty station).
• There is limited access to quality medical care, Food is a major concern for staff as local food is not diverse and does not provide the required nutrients.
• Sanitary and Hygiene Conditions are poor in both locations. Takum have frequent Typhoid outbreaks.
• The streets are not clean with no garbage collection system.
• The food markets are not clean and food items are not kept in hygienic conditions.
• Most sellers cannot afford to own a generator to run a small fridge.
• There are no measures to control mosquitoes and insect infestations, because of the occurrence of security incidents and very limited safe housing options, international staff  are only permitted to live in the UN guest house
• While national staff live in rented apartments in the town. Most of the apartments lack basic facilities such as running water.
• Social isolation is bound to occur at some point as it is a non-family duty station.
• Communication challenges are often experienced as there is limited telephone and data connectivity due to presence of only but two  operators.

Additional Relevant Skills:

• Clerical and record keeping
• Mechanical and diagnostic/first response and repair skills are required of the personnel.
• Familiarity with the geography of Taraba including hard-to-reach areas.
• A good understanding of the security dynamics and the ability to use security communications equipment
• Should be able to drive in very difficult terrain, such as very steep slopes and long distances between the field offices, field units and locations where refugees live.

Application Closing Date
13th March, 2022 at 11:59 pm.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Procedures and Eligibility

• Interested applicants should consult the Administrative Instruction on Recruitment and Assignment of Locally Recruited Staff (RALS). All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties.
• This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
• As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
• This is a Standard Job Description for all UNHCR jobs with this job title and grade level.
• The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position.
• Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

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Additional  Information:

• Please note that UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing, training or any other fees).
• Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern is subject to proof of vaccination against Covid-19.

Job ID: 34091
Location: Abuja, Nigeria
Salary Grade: NB
Hardship Level: C
Family Location Type: Family

Organizational Setting and Work Relationships

• The UNHCR Data Transformation Strategy 2020-2025 envisions that by 2025 UNHCR becomes a trusted leader on data and information related to refugees and other persons of concern, thereby enabling actions to protect and to empower persons of concern.
• The Strategy stipulates investing in four complementary priority areas: data management and governance; information systems; capacities and skill development; and culture for evidence-informed decision-making.
• The strategy envisages data and information management functions in UNHCR carried out in a complementary and inter-linked manner between Headquarters Divisions and Services, Regional Bureaux, Country Operations and key external partners, including persons of concern.
• Under the direct supervision of the (Snr) DIMA Coordinator/Deputy Director/Head of Service/Deputy Representative or other IM staff or designated manager, the Associate Information Management Officer supports data and information management activities in the relevant country  and regional offices.
• They are part of a team of data and information management staff (depending on office configuration) and support coordination among staff working on information and data management activities and liaison with Headquarters/Region/Country on data related issues.
• Information and data management staff are responsible for coordinating, planning and delivering on data and information activities for all UNHCR operational contexts, responses and populations of concern, including providing coordination and leadership in partnerships on data with all stakeholders including persons of concern.
• They serve the entirety of UNHCR staff and activities, including protection, programme, operations, external relations and executive management for evidence-informed planning, advocacy, and coordination.
• They are key in ensuring multi-stakeholder, multi-sector, and multi-country activities are provided with robust and meaningful data and information to support planning, funding and advocacy efforts.
• This includes both internal and external assessments, regional and country-based planning and monitoring activities such as the COPs, CRRF, RRPs, HNOs, HRPs, and Cluster Plans.
• Information and data management covers the assessment, design, implementation and evaluation of data and statistical related activities.
• This includes assessment of the information landscape; definition of information and data needs; design of data and information activities, including data collection, analysis, storage and dissemination; implementation of data and information management activities; and monitoring and evaluation of data management activities.
• The focus is largely operational data along with financial and HR data related to assessment, planning, monitoring and evaluation.
• This is the data, information and analysis needed to deliver robust and comprehensive assessments and evaluations, and to support results-based planning, monitoring and reporting implemented by UNHCR and by its partners.
• Depending on if they are located in HQ, regional or country offices, the role of the data and information management staff is to provide the necessary quality assurance and technical support for the full range of the data and information management and analysis activities to countries and regional offices; to ensure these process are in accordance with technical standards for data and information management; and to undertake regional or country data and information management (definition, collection, analysis, storage and dissemination) activities. In addition they are responsible for coordinating HQ and external support to the country and regional offices, to liaise with relevant bodies on relevant data and statistical matters; to monitor the quality of data and information management activities in country/regional or HQ; to design and implement global, regional or country-based data strategies and systems; to ensure data and information activities are implemented in according with data privacy policies, global data sharing agreements and data protection regulations; to communicate the status, value and importance of data; to provide the data, information and analysis needed for global analysis; and to identify risks and opportunities based on insights derived from data.
• All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks.
• In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

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Duties
Coordinate data and information management activities:

• Participate in the data and information management team and activities.
• Contribute to the design and implement data strategies and systems.
• Assist the data team and others communicate the status, value, and importance of data.
• Support the collection, storage, management and protection of data.
• Support consolidation of data systems, including the interoperability of operational data and systems.
• Ensure consistency of data and results for country, global and regional analysis, including cross border analysis and response.
• Support the coordination with HQ, external and regional partners on data and information management efforts
• Take part the relevant IM network (internal and external) on refugee. IDP, etc and related issues.
• Support data security, data protection and responsible data-sharing.

Support offices with data and information management:

• Support the analysis of primary and secondary data for interpretation and evidence-informed decision making.
• Support the monitoring of data and information management activities in offices for integrity, veracity, reliability and credibility and compliance with policies.
• Provide technical and training support to operations.
• Support assessments and situational analysis process with analytical frameworks, data collection, and analysis (standards, methodologies).
• Support planning process (standards, methodologies) with data and statistical analysis and quality assurance on Theories of Change and indicators.
• Support monitoring by providing quality assurance to the monitoring methodologies, data collection and analyses.
• Review and assess country or region-specific data systems and needs; provide recommendations to regional bureau.

Undertake data and information management activities at the Global/Regional/Country level:

• Help consolidate data and information for country, regional and global analysis.
• Undertake data management activities (definition of needs, data collection, analysis, storage and dissemination)
• Support analysis for comparative country, regional and global analysis, including political and socio-economic trends.
• Take part in planning processes (COPs, regional RRP, regional migration response plans, etc.).
• Support cross-country assessment and situational analysis, such as in regional RRP situation or COP.
• Support the analysis of trends concerning changes at the outcome and impact levels.
• Develop information management products such as indicators, templates, maps and dashboards.
• Help ensure data is curated and stored in data registries and libraries in accordance with standards.
• Undertake geospatial and statistical analysis.
• Provide population movement tracking systems and other population data systems.
• Support web-based data portals.
• Support solutions for meeting `communication with communities¿ information and data needs.

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Work in close collaboration with:

• All staff to further data literacy and assist in interpretation the data;
• Registration staff regarding the use of individual and personally identifiable data collected or managed by UNHCR;
• Programme staff on the data and information aspects of assessment, targeting and monitoring (three most data driven aspects of the OMC);
• Cluster coordinators and partners on data and information needs in UNHCR-led cluster operations, including HNO and HRP processes.
• Inter-agency staff on the development, coordination and monitoring of country and/or regional responses plans;
• Protection staff on the design, implementation and analysis of protection and case monitoring systems;
• Operations coordinators and reporting officers on the design and delivery of data and information management products for internal and external consumption;
• Sectors technical experts on the methodologies, formats, storage and dissemination of sectoral data and information, including cross sector analysis.
• Senior management to understand and serve their information and knowledge needs.
• Perform other related duties as required.

Minimum Qualifications
Years of Experience / Degree Level:

• For P2/NOB 3 years relevant experience with Undergraduate Degree; or 2 years relevant experience with Graduate Degree; or 1 year relevant experience with Doctorate degree

Field(s) of Education:

• Social Science;
• Statistics;
• Information Management;
• Physical Science;
• Economics;
• Data Science;
• Geography;
• GIS;
• Engineering;
• Demography;
• Computer Science; or other relevant field.

Certificates and/or Licenses

• Not specified (Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential:

• Experience with data sharing, data management and data analysis to support policy formulation and implementation.

Desirable:

• Knowledge of national and international statistical systems; knowledge of international protection, human rights and international humanitarian law; experience in data collection and analysis in field situations; knowledge of GIS and geospatial systems and techniques.

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Functional Skills:

• DM-Data collection methodologies
• DM-Data Management
• DM-Database Design & Development
• DM-Data Collection and Analysis
• DM-Metadata Creation & Management
• IM-Statistics Analysis
• DM-Open Source Software & Data
• DM-Population census and econometrics
• DM-Protection Data Management Systems
• DM-ArcGIS (Geographic Information System)
• DM-Cartographic Skills
• SP-Design tools such as Global Positioning System (GPS)
• CL-Cluster Information Management Tools, Resources and Approaches
• PG-Needs Assessment and Response Analysis
• DM-Data governance, quality assurance and preservation
• DM-Data Interoperability
• DM-Data science methodologies
• DM-Development of and revision of data standards
• DM-Qualitative data analysis
• DM-Quantitative data analysis
• (Functional Skills marked with an asterisk* are essential)

Language Requirements

• For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
• For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
• For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

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Procedures and Eligibility

• Interested applicants should consult the Administrative Instruction on Recruitment and Assignment of Locally Recruited Staff (RALS).
• Applicants must be nationals of, and be locally recruited within the country of their employment.

Eligible Applicants:

• This Job Opening is available to eligible UNHCR staff members and external applicants.

Position Competencies:

• Competencies as defined in Job Profile

Language Requirements:

• Please also note that English is essential for this Job Opening.
• Knowledge of local Language is highly recommended.

Application Closing Date
13th March, 2022 at 11:59 pm.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Additional Information

• All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
• As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
• This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
• UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing, training or any other fees).
• A written test may be conducted for this position which will be followed by a competency-based interview.

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